Experience World-class Service at Banyan Tree Mayakoba

Located 6.2 mi from downtown Playa del Carmen, this 5-star resort features luxurious villas, each with a private pool and landscaped garden. It offers 11 specialty restaurants serving international cuisine and 3 bars. Each spacious villa at Banyan Tree Mayakoba in Riviera Maya has an expansive layout which includes a private sun terrace. All villas include a large bathroom, walk-in closet and iPod docking station. The living room has a 42-inch flat-screen TV and free WiFi. Mayakoba Banyan Tree offers international cuisine, including Thai specialties at Saffron. Reflections Bar serves cocktails and snacks by the communal outdoor pool. Banyan Tree Spa is a full-service spa, including massage and body treatments. Guests of Banyan Tree resort can work out in the gym or enjoy a mangrove boat tour departing from the lobby. El Camaleón Golf Club, opposite the resort, provides lessons through the Jim McLean Golf School. Cancun International Airport is a 45-minute drive from the Banyan Tree Mayakoba resort.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Banyan Tree Mayakoba has been welcoming Booking.com guests since Feb 3, 2011
Hotel chain/brand:
Banyan Tree Hotels & Resorts

Property Highlights

Top Location: Highly rated by recent guests (9.3)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Free Private Parking Available On Site

Activities:

Tennis court

Fitness center

Golf course (within 2 miles)


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
Bedroom 1:
1 king bed
Bedroom 2:
1 full bed
Bedroom 3:
2 twin beds
Bedroom 1:
1 king bed
Bedroom 2:
2 twin beds
Bedroom 3:
2 twin beds
Bedroom 1:
1 king bed
Bedroom 2:
2 twin beds
Bedroom 1:
1 king bed
Bedroom 2:
2 twin beds
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Travel Sustainable Level 3+
This property has made significant commitments towards sustainability by subscribing to one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.6
Facilities
9.5
Cleanliness
9.4
Comfort
9.6
Value for money
8.0
Location
9.3
Free WiFi
9.1
High score for Playa del Carmen
Select topics to read reviews:

See what guests loved the most:

  • Rangel
    United States of AmericaUnited States of America
    Loved the room with the outdoor pool. Unfortunately they few days we booked it rained so we did not enjoy the pool how we wanted.
  • Kong
    United States of AmericaUnited States of America
    The hidden gem is El Pueblito no one really talks about. The food at burger shop and el fondita was amazing. Pricing was reasonable. Food was delicious. I would recommend to family and friends.
  • Dorothy
    United States of AmericaUnited States of America
    Service was impeccable. Staff was wonderful. Facilities and architecture was gorgeous. Food was great
  • Melanie
    United States of AmericaUnited States of America
    The property is gorgeous. Everywhere I turned it was so beautiful. The staff were absolutely incredible and genuinely kind. I stayed in a Bliss Pool villa and I loved it!
  • Adriana
    United States of AmericaUnited States of America
    The villas are spacious and clean. Very private. The resort areas are very well organized to provide different environments depending on what activities you want for your day
  • Gerald
    United States of AmericaUnited States of America
    Asia meets Mexico in an awesome setting. Design is fabulous and airy.
  • Ali
    United States of AmericaUnited States of America
    design, location, views, everything. even the weather was cooler by the beach here than other resorts
  • Richard
    United States of AmericaUnited States of America
    beautiful grounds, private room pool, and friendly staff
  • Nourhan
    EgyptEgypt
    best resort I’ve been to so far! amazing ambience, service, food and everything. If you ever go there, just ask for Rosita; she’s the best!
  • Marla
    United States of AmericaUnited States of America
    Really nice, comfortable. Staff were beyond amazing

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Where is this on the property and how far is it from the beach

    is by the main building. is 1 mile away from the beach
    Answered on 7 January 2021
  • Are you Ann all inclusive resort?

    No, we are European Plan
    Answered on 19 March 2022
  • Do you offer covid testing before return to the US

    Greetings from Banyan Tree Mayakoba Antigen testing will be complimentary for every guest paying an elegible rate. PCR testing will also be available..
    Answered on 4 March 2021
  • Hi! Is the resort all-inclusive?

    Hello! No, the resort is European Plan.
    Answered on 15 May 2022
  • Hello! Can you share the prices of the meal plans? Its for September 2023. Tks!

    For further information please visit our internet web page
    Answered on 10 February 2023
  • hi do you have kosher food

    Si, contamos con nuestro restaurante Ember que ofrece comida Kosher
    Answered on 24 June 2023
  • Still looking?

Area info *

Restaurants
9 Restaurants On Site

  • Sands Beach Club
    • Cuisine
      Seafood
    • Open for
      Breakfast • Lunch • Dinner
  • Saffron
    • Cuisine
      Thai
    • Open for
      Dinner
  • Cello
    • Cuisine
      Italian
    • Open for
      Dinner
  • Oriente
    • Cuisine
      American • Mexican • Tex-Mex • Local
    • Open for
      Breakfast • Lunch
  • The Tomahawk
    • Cuisine
      Steakhouse
    • Open for
      Dinner
  • The Burguer Shop
    • Cuisine
      Tex-Mex
    • Open for
      Lunch • Dinner
  • Haab
    • Cuisine
      Local
    • Open for
      Dinner
  • La Copa Raw Bar
    • Cuisine
      Mexican
    • Open for
      Lunch • Dinner
  • Reflections Pool Bar
    • Cuisine
      Tex-Mex
    • Open for
      Brunch • Lunch

Resort Facilities at Banyan Tree Mayakoba
Great facilities! Review score, 9.5

Most popular amenities
  • 2 swimming pools
  • Free WiFi
  • Beachfront
  • Free parking
  • Airport shuttle
  • Family rooms
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Private beach area
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
  • Walk-in closet
View
  • View
Outdoors
  • Outdoor furniture
  • Beachfront
  • Outdoor dining area
  • Sun deck
  • Private beach area
  • Private pool
  • BBQ facilities
    Additional charge
  • Patio
  • Terrace
  • Garden
Kitchen
  • Dining table
  • Coffee machine
  • Cleaning products
  • Electric kettle
Room Amenities
  • Clothes rack
Pets
Pets are allowed. Charges may apply.
Activities
  • Bicycle rental
  • Archery
    Additional charge
  • Live sports events (broadcast)
  • Cooking class
    Additional charge
  • Themed dinners
    Additional charge
  • Bike tours
  • Walking tours
  • Beach
  • Tennis equipment
  • Kids' club
  • Water sports facilities on site
  • Snorkeling
  • Cycling
  • Playground
  • Fishing
    Additional chargeOff-site
  • Golf course (within 2 miles)
    Additional charge
  • Tennis court
Living Area
  • Dining area
  • Sofa
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
Front Desk Services
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Indoor play area
  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Private entrance
  • Car rental
  • Laptop safe
  • Chapel/Shrine
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Wheelchair accessible
2 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
Pool 2 – outdoorFree!
  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
    Additional charge
Languages Spoken
  • English
  • Spanish

House rules

Banyan Tree Mayakoba takes special requests – add in the next step!

Check-in

From 3:00 PM to 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 12:30 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
Free
2 - 11 years
Extra bed upon request
Free
12+ years
Extra bed upon request
$100 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Mastercard Visa American Express Cash Banyan Tree Mayakoba accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Note that children over six years old will have to pay 50% of adult breakfast.

Guests can request an airport transfer for an additional cost. Please contact property directly for further details.

Please note that the credit card used during booking must be presented at the time of check-in.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Banyan Tree Mayakoba

  • Banyan Tree Mayakoba is 4.3 miles from the center of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Banyan Tree Mayakoba offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Playground
    • Snorkeling
    • Fishing
    • Tennis court
    • Golf course (within 2 miles)
    • Kids' club
    • Beachfront
    • Bicycle rental
    • Cooking class
    • Yoga classes
    • Personal trainer
    • Swimming pool
    • Bike tours
    • Foot massage
    • Water sports facilities on site
    • Tennis equipment
    • Archery
    • Fitness classes
    • Walking tours
    • Beauty services
    • Live sports events (broadcast)
    • Fitness
    • Themed dinners
    • Facial treatments
    • Beach
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Private beach area
    • Spa/Wellness packages
    • Back massage
    • Neck massage

  • Room options at Banyan Tree Mayakoba include:

    • Double
    • Vacation Home
    • Villa
    • Suite

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Banyan Tree Mayakoba on this page.

  • The prices at Banyan Tree Mayakoba may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Banyan Tree Mayakoba has 9 restaurants:

    • The Burguer Shop
    • La Copa Raw Bar
    • Haab
    • Saffron
    • Oriente
    • Sands Beach Club
    • Reflections Pool Bar
    • The Tomahawk
    • Cello

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at Banyan Tree Mayakoba is from 3:00 PM, and check-out is until 12:00 PM.