About this property

Elegant Accommodations: Banyan Tree Puebla in Puebla offers luxurious rooms with air-conditioning, private bathrooms, and city views. Each room includes a mini-bar, TV, and free WiFi, ensuring a comfortable stay. Exceptional Facilities: Guests can enjoy spa facilities, a swimming pool with a view, fitness center, sun terrace, and lush gardens. Additional amenities include a restaurant, bar, and outdoor fireplace, catering to all leisure needs. Dining Experience: The family-friendly restaurant serves Italian, Thai, and European cuisines in a traditional and romantic ambiance. Breakfast is available in-room, and room service provides added convenience. Prime Location: Located 16 mi from Hermanos Serdán International Airport, the hotel is a short walk from Puebla Convention Center and Biblioteca Palafoxiana. Nearby attractions include Ignacio Zaragoza Stadium and Amparo Museum.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Banyan Tree Hotels & Resorts
Hotel chain/brand
Banyan Tree Hotels & Resorts

Property highlights

    • Located in the heart of Puebla, this hotel has an excellent location score of 9.3

    • Breakfast Info

    • American

    • Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
2 full beds
1 queen bed
2 full beds
1 queen bed
1 queen bed
Bedroom
1 queen bed
Living room
1 sofa bed
Bedroom
1 queen bed
Living room
1 sofa bed
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Tabitha
    United States United States
    Our room was wonderful in every way-- comfortable bed, fruit on arrival, and a large, luxurious bathroom.
  • Flora
    United States United States
    It is a 2024 Michelin hotel. The service is terrific and the American Breakfast is nice and neat.
  • Barbara
    United States United States
    Everything was beautiful except for the fact. I had reserved a 2 bed room. They were not able to provide that for us They gave us a cot which was not very comfortable for my adult daughter to sleep in
  • Leigh
    Mexico Mexico
    This was my third time staying here, and I can happily say each time I've been nothing but impressed with the quality of this hotel. Every detail is thoughtful, considered and beautiful. The staff is exceptional. The view from the rooftop is...
  • Jin
    United States United States
    The location is amazing and the rooftop is gorgeous - the view, the pool .... we had dinner at the Thai restaurant on the roof and loved their special hot sauce so much that we got them to-go. It is made in-house from 2 local mexican chilies and...
  • Betsy
    United States United States
    Breakfast was unremarkable and very overpriced. Ate too at roof top terrace. Food was fine but the amount of wine they served for the price of a cup was quite stingy. I would not return to the restaurants. Super expensive for what you get.
  • Azenteno
    Switzerland Switzerland
    The top terrace has a beautiful view of Puebla, and the sunset.
  • Fabrice
    Taiwan Taiwan
    Nice and tasteful decoration. Big and well equipped room. Ok location not far from Centro Histórico. Good and friendly service.
  • Alejandro
    Mexico Mexico
    Banyan Tree Puebla is a gem, is very well located, the property and the rooms are beautiful, beds are extremely confortable. The staff is super helpful, thank you!
  • Pavel
    Mexico Mexico
    In summary, my stay at this hotel was an absolute delight. The combination of outstanding service, luxurious accommodations, delectable dining, and convenient location exceeded my expectations in every way. I wholeheartedly recommend this hotel to...

Hotel area info

Restaurants

3 Restaurants On Site
  • Pasquinel
    • Cuisine
      European
    • Open for
      Breakfast
    • Ambience
      Traditional
  • Cello Cucina Italiana
    • Cuisine
      Italian
    • Open for
      Dinner
    • Ambience
      Family-friendly • Traditional • Romantic
  • Saffron
    • Cuisine
      Thai
    • Open for
      Dinner
    • Ambience
      Family-friendly • Romantic

House rules

Banyan Tree Puebla takes special requests – add in the next step!
Check-in
From 3:00 PM to 11:30 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 12:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
Free
2 - 11 years
Extra bed upon request
$50 per stay
12+ years
Extra bed upon request
$50 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
Check-in is only possible for guests between 18 and 90 years old
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print

Must-know information for guests at this property

Si su tarifa o promoción incluye desayuno, tenga en cuenta que el desayuno es americano.

Please inform Banyan Tree Puebla of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.