Stay in the heart of Tulum Great location - show map

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Located in Tulum, 2.3 miles from Tulum Archeological Site, Biwa Tulum provides accommodations with a restaurant, free private parking, an outdoor swimming pool and a terrace. The property is around a 13-minute walk from Tulum Bus station, 1.8 miles from Bus station Tulum Ruins and 2.9 miles from Parque Nacional Tulum. The property has room service, a concierge service and organizing tours for guests.

At the hotel each room has air conditioning, a desk, a patio with a city view, a private bathroom, a flat-screen TV, bed linen and towels. Rooms contain a safety deposit box and free WiFi, while selected rooms come with a balcony. At Biwa Tulum, all rooms are equipped with a seating area.

Cesiak is 7 miles from the accommodation, while Ziggys is 5 miles away. The nearest airport is Cozumel International, 49 miles from Biwa Tulum, and the property offers a paid airport shuttle service.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Biwa Tulum has been welcoming guests since Nov 10, 2017

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (8.4)

Free private parking


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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
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4 reasons to choose Biwa Tulum

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English
Property questions and answers
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Hotel surroundings *
Guests loved walking around the neighborhood!
Great location - show map
What's nearby
  • Tulum Bus station
    0.5 miles
  • Bus station Tulum Ruins
    1.5 miles
  • Tulum Archeological Site
    1.9 miles
  • Parque Nacional Tulum
    2.4 miles
  • Ziggys
    4.1 miles
  • Cesiak
    6.5 miles
  • Cenote Dos Ojos
    8.2 miles
  • Sian Ka´an Biosphere Reserve
    8.6 miles
  • Xel Ha
    9.6 miles
  • Xcacel-Xcacelito
    10.8 miles
Restaurants & cafes
  • Cafe/Bar Don Tomás
    0 miles
  • Restaurant El Asadero
    0.1 miles
  • Restaurant Taqueria Honorio
    0.3 miles
  • Cafe/Bar La Querida
    0.3 miles
Natural Beauty
  • Ocean/Sea Zona Hotelera
    2.7 miles
  • Ocean/Sea Playa Paraiso
    3.9 miles
  • Ocean/Sea Akumal turtle beach
    16.8 miles
Beaches in the Neighborhood
  • Las Palmas Beach
    1.9 miles
  • Playa Santa Fe
    1.9 miles
  • Playa Pescadores
    1.9 miles
  • Paraíso Beach
    1.9 miles
  • Ruinas Beach
    1.9 miles
Closest Airports
  • Cozumel International Airport
    39.9 miles
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1 Restaurant On Site

    Don Tomás

    Food: Local

Amenities of Biwa Tulum
  • Outdoor furniture
  • Sun deck
  • Terrace
Food & Drink
  • Coffee house on site
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Restaurant
WiFi is available in all areas and is free of charge.
Free private parking is available at a location nearby (reservation is not needed).
  • Accessible parking
  • Street parking
  • Airport drop-off Additional charge
  • Airport pickup Additional charge
Front Desk Services
  • Concierge
  • Baggage storage
  • Tour desk
Cleaning Services
  • Daily housekeeping
Business Facilities
  • Fax/Photocopying
  • Business center Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safe
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Designated smoking area
  • Air conditioning
  • Car rental
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free! All pools are free of charge
  • Open all year
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Heated pool
  • Shallow end
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Massage Additional charge
  • Solarium
Languages Spoken
  • English
  • Spanish
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House rules Biwa Tulum takes special requests – add in the next step!


3:00 PM - 8:30 PM

Guests are required to show a photo ID and credit card at check-in


7:00 AM - 12:00 PM


Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 5 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 year
Crib by request
2 years old
Crib by request
Extra bed by request
$25 per child, per night
3+ years
Extra bed by request
$25 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18


Pets are not allowed.

Mastercard Visa UnionPay credit card Diners Club American Express Biwa Tulum accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Please inform Biwa Tulum of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Biwa Tulum

  • Room options at Biwa Tulum include:

    • Double
    • Twin
    • Suite

  • Biwa Tulum is 2,300 feet from the center of Tulum.

  • Biwa Tulum offers the following activities/services (charges may apply):

    • Massage
    • Solarium

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Biwa Tulum has 1 restaurant:

    • Don Tomás

  • From the nearest airport, you can get to Biwa Tulum by:

    • Airport shuttle (arranged by property) 1h 30min
    • Taxi 1h 50min

  • Check-in at Biwa Tulum is from 3:00 PM, and check-out is until 12:00 PM.

  • The prices at Biwa Tulum may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.