Biwa Tulum
Av. Satelite Norte y calle Bubullek, Tulum City Centre, 77780 Tulum, Mexico – Great location - show map
Very comfortable, well designed apartment with good beds, everything clean and pleasant and new looking. Nice pool, friendly staff and great location for everything in town. Good a/c and wifi.
United KingdomPleasantly surprised at how amazing our room was!! Hotel staff was very courteus and friendly. Super spacious, clean, bed (mattress, sheets, pillow) felt super clean. Location was fantastic to walk to town and to ride a bike to the beach. Restaurant has good food.
United States of Americawas very clean and the rooms are excellent loved it not too far from central excellent location very courtious staff. i would recommend biwa anytime had a wonderful time stay.
United States of AmericaGreat hotel. Very clean and honestly very modern. There are two beds and a small kitchen. The staff is helpful. They call the taxis for you and make sure you are not overcharged. It is also very close to restaurants, grocery stores, and convenience stores. They also clean your room each day.
United States of Americathe hotel was super clean, new, spacious and wonderful pool and rooftop. staff were friendly and helped when needed. very relaxed feeling. housekeeping was great.
CanadaThe room is enormous. The bed was huge and super comfortable, AC works very well, hot water, staffs are attentive. The location is excellent, near to many restaurants.
CanadaThe staff were amazing from the moment we reached. We booked a 2 bdr hotel room and it was VERY spacious. The rooms and hotel are clean and they provide everything you need. Also the hotel has a water softener so the showers felt immaculate. It is walkable from everything in the city centre.
United States of AmericaBiwa was a good surprise when traveling to Cancun area. We arrived from Cancun around 11am and the checkin was supposed to happen only at 3pm, but they allowed us to get in earlier with no extra. We had lunch in front of the building in a local place, good food, excellent price. The pool is gorgeous, but go early to get some sun. During the afteroon you have some shadow. Wifi is very reliable, I work online. Lots of good places to eat in a short walk. I definitely will come back to Biwa, nice staff. No breakfast, but you can go to the supermarket and buy some stuff, no big deal. The restaurant attached to the hotel has a wonderful staff too.
BrazilVery friendly accommodating staff and the cafe don Tomas is an excellent addition
United States of AmericaI had a great stay at Biwa. Everyone was very nice and genuinely kind. They did all they could to ensure we were comfortable, even during a hurricane that left the entire town without electricity. They offered great tips about the city, had bicycle rental available, and the bed, bathroom, towels and the whole room were all very clean. The bedroom had a cute balcony too!
United States of America
- What guests loved the most:
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Suzanne
United Kingdom
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Shakira
United States of America
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Carl
United States of America
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Drewp97
United States of America
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Chloe
Canada
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Isabelle
Canada
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Ainjel
United States of America
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Michael
Brazil
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Quinn
United States of America
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Erick
United States of America
Categories:
Stay in the heart of Tulum – Great location - show map
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Located in Tulum, 2.3 miles from Tulum Archeological Site, Biwa Tulum provides accommodations with a restaurant, free private parking, an outdoor swimming pool and a fitness center. Featuring family rooms, this property also provides guests with a terrace. The property has room service, a concierge service and organizing tours for guests.
At the hotel each room has air conditioning, a desk, a flat-screen TV, a private bathroom, bed linen, towels and a patio with a city view. Rooms contain a safety deposit box and free WiFi, while selected rooms come with a balcony. At Biwa Tulum, all rooms are equipped with a seating area.
You can play pool at the accommodation, and bike rental and car rental are available.
Tulum Bus station is a 12-minute walk from Biwa Tulum, while Bus station Tulum Ruins is 1.8 miles away. The nearest airport is Cancún International, 73 miles from the hotel, and the property offers a paid airport shuttle service.
Couples in particular like the location – they rated it 8.8 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
Select topics to read reviews:
See what guests loved the most:
Suzanne
United Kingdom“Very comfortable, well designed apartment with good beds, everything clean and pleasant and new looking. Nice pool, friendly staff and great location for everything in town. Good a/c and wifi.”
Shakira
United States of America“Pleasantly surprised at how amazing our room was!! Hotel staff was very courteus and friendly. Super spacious, clean, bed (mattress, sheets, pillow) felt super clean. Location was fantastic to walk to town and to ride a bike to the...”
CarlUnited States of America“was very clean and the rooms are excellent loved it not too far from central excellent location very courtious staff. i would recommend biwa anytime had a wonderful time stay.”
Drewp97United States of America“Great hotel. Very clean and honestly very modern. There are two beds and a small kitchen. The staff is helpful. They call the taxis for you and make sure you are not overcharged. It is also very close to restaurants, grocery stores, and...”- Chloe
Canada“the hotel was super clean, new, spacious and wonderful pool and rooftop. staff were friendly and helped when needed. very relaxed feeling. housekeeping was great.” - IsabelleCanada“The room is enormous. The bed was huge and super comfortable, AC works very well, hot water, staffs are attentive. The location is excellent, near to many restaurants.”
AinjelUnited States of America“The staff were amazing from the moment we reached. We booked a 2 bdr hotel room and it was VERY spacious. The rooms and hotel are clean and they provide everything you need. Also the hotel has a water softener so the showers felt immaculate. It is...”
Michael
Brazil“Biwa was a good surprise when traveling to Cancun area. We arrived from Cancun around 11am and the checkin was supposed to happen only at 3pm, but they allowed us to get in earlier with no extra. We had lunch in front of the building in a local...”
QuinnUnited States of America“Very friendly accommodating staff and the cafe don Tomas is an excellent addition”- ErickUnited States of America“I had a great stay at Biwa. Everyone was very nice and genuinely kind. They did all they could to ensure we were comfortable, even during a hurricane that left the entire town without electricity. They offered great tips about the city, had...”
- Which airport do you offer the shuttle to?We only offer the shuttle to the International Cancun AirportAnswered on February 2, 2020
- How is the Wi-Fi performance?Hi, it's good. The speed used to be 9.4 mbps and sometimes 94 mbpsAnswered on January 22, 2021
- Do you offer covid testing on site?Hola, no we don't but we can help you to make an appointment with PandaLabs and they can help you with the covid test or you can go to Costamed, it's ..Answered on February 6, 2021
- Do you offer free bikes?Hola, no we don't.Answered on February 23, 2021
- Do you offer breakfast if so do we have to pay an extra fee or it comes included with guestHi! Breakfast is not included in our rates but here's a cafe that serves breakfast and lunch. Regards.Answered on February 4, 2021
- Still looking?
Don Tomás
Food: Mexican, Local
Open for: Breakfast, Brunch, Lunch
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 5 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Biwa Tulum accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to the coronavirus (COVID-19), this property has reduced reception and service hours.
Please inform Biwa Tulum of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Biwa Tulum
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The prices at Biwa Tulum may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Biwa Tulum has 1 restaurant:
- Don Tomás
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Room options at Biwa Tulum include:
- Double
- Twin
- Suite
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Check-in at Biwa Tulum is from 3:00 PM, and check-out is until 12:00 PM.
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Biwa Tulum is 2,300 feet from the center of Tulum.
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From the nearest airport, you can get to Biwa Tulum by:
- Airport shuttle (arranged by property) 1h 30min
- Taxi 1h 50min
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Biwa Tulum offers the following activities/services (charges may apply):
- Fitness center
- Massage
- Pool table
- Solarium
- Back massage
- Public Bath
- Head massage
- Open-air bath
- Foot massage
- Bicycle rental
- Full-body massage
- Swimming pool
- Neck massage
- Hand massage
- Couples' massage
- Fitness
