Name: Biwa Tulum
Address: Av. Satelite Norte y calle Bubullek, Tulum City Centre, 77780 Tulum, Mexico, Av. Satelite Norte y calle Bubullek, Quintana Roo, 77780, Mexico
Price range: Prices for upcoming dates start at $67 per night (We Price Match)
Rating: 9.3

Info & prices
Facilities
House rules
Guest reviews (456)

Hotel Biwa Tulum

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

This neighborhood is a great choice for travelers interested in archaeology, Mayan ruins and snorkeling – Check location Av. Satelite Norte y calle Bubullek, Tulum City Centre, 77780 Tulum, Mexico – This neighborhood is a great choice for travelers interested in archaeology, Mayan ruins and snorkeling – Check location

A view of the pool at Biwa Tulum or nearby

Lock in a great price for Biwa Tulum – rated 9.3 by recent guests!

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The property was in the perfect location. In downtown Tulum, between great cenotes you can ride the free bikes to, and the resort strip with fancy beachfront restaurants and entertainment.

Karimah

United States of America

The hotel was beautiful! Very intimate. Staff was lovely and very accommodating, have great advice on places to visit. Location is nearby to a main strip of shopping, food, partying and the beach is close by bike or cab! Definitely would come again!

Peyton

United States of America

Everything was amazing - the location, the staff (everyone was so friendly and helpful!), the free bikes, the pool, the room, the breakfast and the amazing Margarito who looked after us each morning. Absolutely brilliant stay and would definitely go back again if we were every visiting Tulum again. 10/10!

Brian

Ireland

Breakfast was one of the highlights of our stay - very nice staff and good food, never felt pressured to leave and never crowded.

Monty

United States of America

Everything was perfect!! Beautiful hotel, excellent breakfast.

Karla

United States of America

We loved everything about our stay at Biwa. The staff was friendly and super helpful with our many requests, even going as far as to call a doctor when one of us got sick. David and Gabriela were great! Transportation to and from the airport was comfortable and reasonably priced, and the property/room/facilities were immaculate. Definitely stay at Biwa if you’re looking for a hotel in town in Tulum!

Marc

United States of America

The staff was very friendly and helpful The pool is nice and the place is very clean

Simona

United States of America

The breakfast was light- there are places around the corner you can go by and get food or even the restaurant connected to the hotel had a few bites. But the breakfast does vary for the most part each day.

Chasidy

United States of America

Our room was perfectly set up for 2 adults and 2 kids. The boys had their own bedroom, which they loved and so did we since we could sleep in. The hotel was immaculate and very comfortable. Easy to find street parking and walk to restaurants. Everything in town is cheaper than on the beach. I recommend staying here and then spending the day at the public beach or one of the beach clubs.

Jessica

United States of America

The hotel is beautiful! It's clean, breakfast was really good and everything is so close. Restaurants, stores, clubs etc..

Cassie

United States of America

9.7

Staff
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Kitchen facilities
Highly rated for:
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Highly rated for:
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Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Room sizes
Highly rated for:
Very comfy beds
Highly rated for:
Room sizes
Highly rated for:
Room sizes
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Room sizes
Highly rated for:
Very comfy beds
Highly rated for:
Room sizes
Highly rated for:
Very comfy beds
Highly rated for:
Kitchen facilities

What guests loved the most:
“The property was in the perfect location. In downtown Tulum, between great cenotes you can ride the free bikes to, and the resort strip with fancy beachfront restaurants and entertainment.”

Karimah United States of America
“The hotel was beautiful! Very intimate. Staff was lovely and very accommodating, have great advice on places to visit.”

Peyton United States of America
“Everything was amazing - the location, the staff (everyone was so friendly and helpful!), the free bikes, the pool, the room, the breakfast and the amazing Margarito who looked after us each morning.”

Brian Ireland
“Breakfast was one of the highlights of our stay - very nice staff and good food, never felt pressured to leave and never crowded.”

Monty United States of America
“Everything was perfect!! Beautiful hotel, excellent breakfast.”

Karla United States of America
“We loved everything about our stay at Biwa. The staff was friendly and super helpful with our many requests, even going as far as to call a doctor when one of us got sick.”

Marc United States of America
“The staff was very friendly and helpful The pool is nice and the place is very clean”

Simona United States of America
“The breakfast was light- there are places around the corner you can go by and get food or even the restaurant connected to the hotel had a few bites.”

Chasidy United States of America
“Our room was perfectly set up for 2 adults and 2 kids. The boys had their own bedroom, which they loved and so did we since we could sleep in. The hotel was immaculate and very comfortable.”

Jessica United States of America
“The hotel is beautiful! It's clean, breakfast was really good and everything is so close. Restaurants, stores, clubs etc..”

Cassie United States of America

Located in Tulum, 2.3 miles from Tulum Archeological Site, Biwa Tulum provides accommodations with a restaurant, free private parking, free bikes and an outdoor swimming pool. Each room at the 4-star hotel has city views, and guests can enjoy access to a bar and to a terrace. The property has a 24-hour front desk, airport transportation, room service and free WiFi throughout the property.

Guest rooms has air conditioning, a flat-screen TV with satellite channels, a microwave, a coffee machine, a shower, a hairdryer and a desk. Rooms are complete with a private bathroom equipped with free toiletries, while certain rooms at the hotel also offer a seating area. The rooms include a closet.

Guests at Biwa Tulum can enjoy a continental breakfast.

Tulum Bus station is a 13-minute walk from the accommodation, while Bus station Tulum Ruins is 1.8 miles away. The nearest airport is Cozumel Airport, 49 miles from Biwa Tulum.

Tulum City Centre is a great choice for travelers interested in archaeology, Mayan ruins and snorkeling.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

We speak your language!

Biwa Tulum has been welcoming Booking.com guests since Nov 10, 2017

Distance in property description is calculated using © OpenStreetMap

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Most popular facilities

Swimming pool

Free WiFi

Free parking

Airport shuttle

Family rooms

Restaurant

Bar

Good for couples – they rated the facilities 9.4 for two-person stays.

Bookers love...

“helpful staff”
33 related reviews

“great breakfast”
25 related reviews

“main street”
18 related reviews

Top Location: Highly rated by recent guests (8.5)

Breakfast Info

Continental

Free WiFi
Guests consistently rate the WiFi as excellent

Free private parking

Checkin day

Checkin month

Checkout day

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Availability

When would you like to stay at Biwa Tulum?

Check-in date

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Rooms

Adults

Children

Sleeps	Room Type
	Double Room with Balcony 1 queen bed	Show prices
Something went wrong – please try again later. Check-in date / / Check-in Date Check-out date / / Check-out Date Rooms Adults Children
	Twin Room 2 twin beds	Show prices
Something went wrong – please try again later. Check-in date / / Check-in Date Check-out date / / Check-out Date Rooms Adults Children
	Junior Suite with Balcony Bedroom 1: 1 queen bed Bedroom 2: 2 twin beds	Show prices
Something went wrong – please try again later. Check-in date / / Check-in Date Check-out date / / Check-out Date Rooms Adults Children

Just booked in Tulum 1 property like Biwa Tulum was just booked in the last 15 minutes

Hotel surroundings

–

Closest Landmarks *

Tulum Bus station
0.5 miles
Bus station Tulum Ruins
1.5 miles
Tulum Archeological Site
1.9 miles
Parque Nacional Tulum
2.4 miles
Ziggys
4.1 miles
Cesiak
6.5 miles
Cenote Dos Ojos
8.2 miles
Sian Ka´an Biosphere Reserve
8.6 miles
Xel Ha
9.6 miles
Xcacel-Xcacelito
10.8 miles

Restaurants & Markets *

Chedrui supermercado Supermarket
0.9 miles
Don Tomás Cafe/Bar
0 miles
Oxxo Supermarket
0.1 miles
El Asadero Restaurant
0.1 miles
Taqueria Honorio Restaurant
0.3 miles
La Querida Cafe/Bar
0.3 miles
Aurrera Market
0.5 miles
Super Aki Supermarket
0.5 miles

Natural Beauty *

zona Hotelera Ocean/Sea
2.7 miles
Playa Paraiso Ocean/Sea
3.9 miles
Akumal turtle beach Ocean/Sea
16.8 miles

Closest Airports *

Cozumel Airport
39.9 miles

What Travelers Love About This Location

“Biwa was very clean, modern and fully equipped with everything we needed! The rooms were very comfortable and the pool area was amazing! It was a short walk to ...”

Chelsea

Australia

“Having a swimmingpool is nice, since going to a beach seems to be hard sometimes. We had a problem with our booking but the staff handled it very well and kind....”

Boaz

Netherlands

8.3

“Central location! Very clean, great service. The only downside because it is a boutique hotel our room was very small and the AC was blowing right onto me - I h...”

Jessica

Canada

Are you missing any information about this area?

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1 Restaurant On Site

Don Tomás

Food: Local

Menu: À la carte

4 reasons to choose Biwa Tulum

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

House rules Biwa Tulum takes special requests – add in the next step!

Check-in

3:00 PM - 10:00 PM

Check-out

11:30 AM - 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children of all ages are welcome.

Children 5 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

0 - 1 year	Can use a crib when requested	FREE
2 years old	Can use a crib when requested	FREE
2 years old	Can use an extra bed when requested	$25 per child, per night
3+ years	Can use an extra bed when requested	$25 per person, per night

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Biwa Tulum accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The payment methods and timing of payment may vary. However, Biwa Tulum accepts the following payment methods:
- Mastercard
- JCB
- American Express
- Discover
- Diners Club
- Apple Pay
- PayPal
- Visa
- China UnionPay
- iDEAL
- Booking.com Wallet
The prices at Biwa Tulum may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
Yes, this hotel has a pool. See details about the pool and other facilities on this page.
Biwa Tulum offers the following activities/services (charges may apply):
- Massage
- Solarium
- Bikes available (free)
From the nearest airport, you can get to Biwa Tulum by:
- Airport shuttle (arranged by property) 90 minutes
- Taxi 110 minutes
In total, there are 14 rooms at Biwa Tulum.

Learn more about rooms and availability by entering your dates.
Guests staying at Biwa Tulum can enjoy a highly-rated breakfast during their stay (guest review score: 8.7).

Breakfast option(s) include:
- Continental
Room options at Biwa Tulum include:
- Double
- Twin
- Suite
The following parking options are available to guests staying at Biwa Tulum (subject to availability):
- Parking
- Free parking
- Private Parking
- Secure parking
- Street parking
- Accessible parking
Check-in at Biwa Tulum is from 3:00 PM, and check-out is until 12:00 PM.
Biwa Tulum has 1 restaurants:
- Don Tomás

“The property was in the perfect location. In downtown Tulum, between great cenotes you can ride the free bikes to, and the resort strip with fancy beachfront restaurants and entertainment.”

“The hotel was beautiful! Very intimate. Staff was lovely and very accommodating, have great advice on places to visit. Location is nearby to a main strip of shopping, food, partying and the beach is close by bike or cab! Definitely would come again!”

“Everything was amazing - the location, the staff (everyone was so friendly and helpful!), the free bikes, the pool, the room, the breakfast and the amazing Margarito who looked after us each morning. Absolutely brilliant stay and would definitely go back again if we were every visiting Tulum again. 10/10!”

“We loved everything about our stay at Biwa. The staff was friendly and super helpful with our many requests, even going as far as to call a doctor when one of us got sick. David and Gabriela were great! Transportation to and from the airport was comfortable and reasonably priced, and the property/room/facilities were immaculate. Definitely stay at Biwa if you’re looking for a hotel in town in Tulum!”

“The breakfast was light- there are places around the corner you can go by and get food or even the restaurant connected to the hotel had a few bites. But the breakfast does vary for the most part each day.”

“Our room was perfectly set up for 2 adults and 2 kids. The boys had their own bedroom, which they loved and so did we since we could sleep in. The hotel was immaculate and very comfortable. Easy to find street parking and walk to restaurants. Everything in town is cheaper than on the beach. I recommend staying here and then spending the day at the public beach or one of the beach clubs.”

See all guest reviews for Biwa Tulum

Newest Reviews for Biwa Tulum

Reviewed: October 11, 2019

Aleksandra
Poland

15 helpful votes
7.5

“Good place in Tulum centre”
- • Leisure trip
- • Couple
- • Stayed 3 nights
- • Submitted from a mobile device
Breakfast (good but no variety of choice)
Big bedroom, clean, close to restaurants and bars

Stayed in October 2019
Reviewed: October 5, 2019

Fátima
Mexico
9.6

Exceptional
- • Leisure trip
- • Family with young children
- • Stayed 2 nights
- • Submitted from a mobile device
Th place was nice and the personal attention was really good

Stayed in October 2019
Reviewed: September 14, 2019

Karimah
United States of America
8.8

Excellent
- • Leisure trip
- • Travelers with friends
- • Stayed 4 nights
- • Submitted from a mobile device
N/A
The property was in the perfect location. In downtown Tulum, between great cenotes you can ride the free bikes to, and the resort strip with fancy beachfront restaurants and entertainment.

Stayed in September 2019
Reviewed: September 13, 2019

Bernd
Germany

2 helpful votes
8.8

Excellent
- • Leisure trip
- • Couple
- • Stayed 3 nights
- • Submitted from a mobile device
Breakfast was included - though very basic. Our room to the street side - too noisy (thanks to the friendly staff we were able to move to another room, more quiet)
Facility looks like new Very clean Friendly staff Parking in front of hotel Bicycles for free Beach / Cenote towels

Stayed in September 2019
Reviewed: September 11, 2019

Sonia
Switzerland

1 helpful vote
8.8

“Good”
- • Leisure trip
- • Couple
- • Stayed 1 night
- • Submitted from a mobile device
A/C just in front of the bed, even using it with the fan in low is very powerful and noisy
Big room, confortable bed, good location, very nice staff, good breakfast

Stayed in September 2019
Reviewed: September 5, 2019

James
United Kingdom
10

“Hotel is in a great location, facilities are good, very clean. Let down by the road noise.”
- • Leisure trip
- • Family with young children
- • Stayed 4 nights
- • Submitted from a mobile device
The traffic noise was unbearable meaning we needed ear plugs to sleep. Breakfast was poor, even for a continental breakfast, no orange juice!
The staff are great, very friendly and eager to help.

Stayed in September 2019
Reviewed: September 4, 2019

Peyton
United States of America
10

Exceptional
- • Leisure trip
- • Travelers with friends
- • Stayed 5 nights
- • Submitted from a mobile device
The hotel was beautiful! Very intimate. Staff was lovely and very accommodating, have great advice on places to visit. Location is nearby to a main strip of shopping, food, partying and the beach is close by bike or cab! Definitely would come again!

Stayed in September 2019
Reviewed: August 28, 2019

Marta&guido
Italy

2 helpful votes
9.2

Awesome
- • Leisure trip
- • Couple
- • Stayed 4 nights
- • Submitted from a mobile device
The staff is very friendly. Although not advertised enough, the hotel organizes some tours and gives the guests the opportunity to customize their own trip. We booked a tour for Cobà, two cenotes and snorkeling on the coral reef. Our guide was one of Biwa’s staff: Margarito, who accompanied us during all the day. He was very kind and professional. We had the best time with him! The tours should be more advertised by the Hotel as they offer a great opportunity to discover places around Tulum in an instructive and funny way.

Stayed in August 2019
Reviewed: August 27, 2019

Paul
United Kingdom

12 helpful votes
9.6

Exceptional
- • Leisure trip
- • Couple
- • Stayed 2 nights
- • Submitted from a mobile device
Single glazed windows with vents means that road noise travels into the room. Only x2 cups and 2 coffee pods for four people (in two bed suite). Provided on request but doesn’t seem sensible not to have as standard.
Large comfortable room with good aircon. Comfortable beds, good shower. Close to centre of Tulum (short flat walk). Helpful staff - restaurant recommendations, places to go. Very nice pool. Bikes available to borrow.

Stayed in August 2019
Reviewed: August 22, 2019

Bridget
Australia

1 helpful vote
9.2

Awesome
- • Leisure trip
- • Travelers with friends
- • Stayed 3 nights
- • Submitted from a mobile device
On busy road so a bit of traffic noise
Close to town, nice pool, lovely rooms, Netflix

Stayed in July 2019
Reviewed: August 20, 2019

Tijs
Netherlands
7.5

Good
- • Leisure trip
- • Couple
- • Stayed 1 night
- • Submitted from a mobile device
Tidy room and helpful staff

Stayed in August 2019
Reviewed: August 19, 2019

Clodagh
Ireland
10

“Fabulous”
- • Leisure trip
- • Couple
- • Stayed 6 nights
- • Submitted from a mobile device
Very standard breakfast! The bikes need a little updating.
The staff were fabulous, very attentive, helpful and the cleaning was impeccable. The rooms were really nice and comfortable. We could walk down the town very night no problem and stroll home. We didn’t use a taxi once in Tulum. The use of the bikes were essential for going on day trips!

Stayed in July 2019
Reviewed: August 16, 2019

Juliette
Netherlands
9.2

Awesome
- • Leisure trip
- • Couple
- • Stayed 3 nights
- • Submitted from a mobile device
Very nice and helpfull straf, clean rooms, pool is a benefit

Stayed in August 2019
Reviewed: August 14, 2019

Joseph
United Kingdom
10

“BIWA Tulum 👍”
- • Leisure trip
- • Couple
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing
Very smart clean and helpful staff

Stayed in August 2019
Reviewed: August 8, 2019

Rumana
United Kingdom
9.6

“Beautiful Biwa”
- • Leisure trip
- • Solo traveler
- • Stayed 14 nights
- • Submitted from a mobile device
Noise from main road. Breakfast is ok for the first 2/3 days, but it is too basic and boring to have the same thing everyday for 2 weeks. The cafe ran out of tea and never replaced it within the 2 weeks.
The location, cleanliness, and spacious rooms were great. The best thing about the hotel is the staff. Every single Biwa employee I met was always so friendly and helpful. They bring such a good vibe to the hotel! It made my stay wonderful! The ‘glue’ that keeps it all together is Gaby at the front desk. There are no limits to how willing she is to make your stay comfortable. She’s very efficient with every request and made my holiday go smoothly. It really would not have been the same without her. Also Rupita brings such positive energy and always brightened up my day!! Thank you for the care and attention Biwa!

Stayed in August 2019

Hotel Biwa Tulum

Biwa Tulum

Most popular facilities

Bookers love...

Availability

Hotel surroundings

Closest Landmarks *

Restaurants & Markets *

Natural Beauty *

Closest Airports *

Most Popular Landmarks *

What Travelers Love About This Location

Don Tomás

4 reasons to choose Biwa Tulum

Why book with us?

See availability Facilities of Biwa Tulum Great facilities! Review score, 9.4

Most popular facilities

Outdoors

Services & Extras

Pets

Activities

Food & Drink

Internet

Parking

Pool and Spa

Transportation

Front Desk Services

Entertainment & Family Services

Cleaning Services

Business Facilities

General

Languages Spoken

See availability House rules Biwa Tulum takes special requests – add in the next step!

FAQs about Biwa Tulum

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Facilities of Biwa Tulum Great facilities! Review score, 9.4

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