Hotel Biwa Tulum
This neighborhood is a great choice for travelers interested in archaeology, Mayan ruins and snorkeling – Check location Av. Satelite Norte y calle Bubullek, Tulum City Centre, 77780 Tulum, Mexico – This neighborhood is a great choice for travelers interested in archaeology, Mayan ruins and snorkeling – Check location Great location - show map
Staff were excellent, room was clean, spacious and well equipped. Pool looked lovely although we didn't use it. Breakfast was good. Hotel was in a good location, short walk to the main street with all the bars, restaurants and shops. Overall was very happy with the stay and cannot give enough praise to the staff.
United States of AmericaGreat property with amazing staff. Faby, Beni, Garbiella, and Margarito were all amazing and helpful during our stay. The room was clean and of a great size. The hotel was quick walk to the strip where you can find lots of food options and shops.
United States of AmericaEverything was great! The property is clean and modern. People are really nice and helpful.
CanadaThe property was in the perfect location. In downtown Tulum, between great cenotes you can ride the free bikes to, and the resort strip with fancy beachfront restaurants and entertainment.
United States of AmericaThe hotel was beautiful! Very intimate. Staff was lovely and very accommodating, have great advice on places to visit. Location is nearby to a main strip of shopping, food, partying and the beach is close by bike or cab! Definitely would come again!
United States of AmericaEverything was amazing - the location, the staff (everyone was so friendly and helpful!), the free bikes, the pool, the room, the breakfast and the amazing Margarito who looked after us each morning. Absolutely brilliant stay and would definitely go back again if we were every visiting Tulum again. 10/10!
IrelandBreakfast was one of the highlights of our stay - very nice staff and good food, never felt pressured to leave and never crowded.
United States of AmericaEverything was perfect!! Beautiful hotel, excellent breakfast.
United States of AmericaWe loved everything about our stay at Biwa. The staff was friendly and super helpful with our many requests, even going as far as to call a doctor when one of us got sick. David and Gabriela were great! Transportation to and from the airport was comfortable and reasonably priced, and the property/room/facilities were immaculate. Definitely stay at Biwa if you’re looking for a hotel in town in Tulum!
United States of AmericaThe staff was very friendly and helpful The pool is nice and the place is very clean
United States of America
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Biwa Tulum This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
- What guests loved the most:
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Laura
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Kelcee
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Lana
Canada
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Karimah
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Peyton
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Brian
Ireland
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Monty
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Karla
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Marc
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Simona
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One of our best sellers in Tulum! Located in Tulum, 1.9 miles from Paraíso Beach, Biwa Tulum provides accommodations with a restaurant, free private parking, an outdoor swimming pool and a bar. Featuring family rooms, this property also provides guests with a terrace. The property has a 24-hour front desk, airport transportation, room service and free WiFi throughout the property.
At the hotel, each room has a patio with a city view. Complete with a private bathroom equipped with a shower and a hairdryer, guest rooms at Biwa Tulum have a flat-screen TV and air conditioning, and selected rooms come with a seating area. The rooms will provide guests with a desk and a coffee machine.
Guests at the accommodation can enjoy a continental breakfast.
Tulum Archeological Site is 2.3 miles from Biwa Tulum, while Tulum Bus station is a 13-minute walk away. The nearest airport is Cozumel Airport, 49 miles from the hotel.
Tulum City Centre is a great choice for travelers interested in archaeology, Mayan ruins and snorkeling.
Couples in particular like the location – they rated it 8.5 for a two-person trip.
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Distance in property description is calculated using © OpenStreetMap
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RetryMost popular facilities
Good for couples – they rated the facilities 9.3 for two-person stays.
Bookers love...
“helpful staff”
35 related reviews
“great breakfast”
28 related reviews
“nice pool”
23 related reviews
Top Location: Highly rated by recent guests (8.5)
Breakfast Info
Continental
Very Good Coffee!
Free WiFi
Guests consistently rate the WiFi as excellent
Free private parking
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| Max adults: 4 |
Junior Suite with Balcony
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| Max adults: 2 |
Twin Room
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| Max adults: 2 |
Double Room with Balcony
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Hotel surroundings
– This neighborhood is a great choice for travelers interested in archaeology, Mayan ruins and snorkeling – Check location Great location - show map Guests loved walking around the neighborhood!Closest Landmarks *
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Tulum Bus station0.5 miles
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Bus station Tulum Ruins1.5 miles
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Tulum Archeological Site1.9 miles
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Parque Nacional Tulum2.4 miles
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Ziggys4.1 miles
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Cesiak6.5 miles
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Cenote Dos Ojos8.2 miles
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Sian Ka´an Biosphere Reserve8.6 miles
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Xel Ha9.6 miles
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Xcacel-Xcacelito10.8 miles
Restaurants & Markets *
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Chedrui supermercado Supermarket0.9 miles
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Don Tomás Cafe/Bar0 miles
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Oxxo Supermarket0.1 miles
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El Asadero Restaurant0.1 miles
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Taqueria Honorio Restaurant0.3 miles
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La Querida Cafe/Bar0.3 miles
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Aurrera Market0.5 miles
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Super Aki Supermarket0.5 miles
Natural Beauty *
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zona Hotelera Ocean/Sea2.7 miles
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Playa Paraiso Ocean/Sea3.9 miles
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Akumal turtle beach Ocean/Sea16.8 miles
Closest Airports *
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Cozumel Airport39.9 miles
Most Popular Landmarks *
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Kantenah Bay19.7 miles
What Travelers Love About This Location
“Great location - close enough to the Main Street of Tulum centre but quiet enough too. The staff were so friendly and helpful! I can not rate them highly enoug...”
United Kingdom“Biwa was very clean, modern and fully equipped with everything we needed! The rooms were very comfortable and the pool area was amazing! It was a short walk to ...”
Australia“Having a swimmingpool is nice, since going to a beach seems to be hard sometimes. We had a problem with our booking but the staff handled it very well and kind....”
NetherlandsWhat would you like to know?
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Don Tomás
Food: Local
4 reasons to choose Biwa Tulum
Why book with us?
Prices you can't beat!
Manage your bookings online
The staff speaks English
Booking is safe
Facilities of Biwa Tulum Great facilities! Review score, 9.4
Most popular facilities
Outdoors
- Outdoor furniture
- Sun deck
- Terrace
Services & Extras
- Tickets to shows/attractions Additional charge
Pets
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Pets are not allowed.
Activities
- Bicycle rental (additional charge)
Food & Drink
- On-site coffee shop
- Bottle of water
- Wine/Champagne Additional charge
- Kids' meals Additional charge
- Bar
- Restaurant
Internet
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Free! WiFi is available in all areas and is free of charge.
Parking
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Free! Free private parking is available at a location nearby (reservation is not needed).
- Accessible parking
- Street parking
- Secure parking
Transportation
- Airport drop-off Additional charge
- Airport pickup Additional charge
Health & Wellness Facilities
- Swimming pool
- Swimming pool
- Beach chairs/Loungers
- Shallow end
- Pool/Beach towels
- Heated pool
- Outdoor pool (year-round)
- Outdoor pool
- Massage Additional charge
- Solarium
Front Desk Services
- Concierge
- Baggage storage
- Ticket service
- Tour desk
- 24-hour front desk
Cleaning Services
- Daily housekeeping
Business Facilities
- Fax/Photocopying Additional charge
- Business center Additional charge
- Meeting/Banquet facilities Additional charge
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- 24-hour security
- Safe
General
- Shuttle service
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Designated smoking area
- Air conditioning
- Car rental
- Elevator
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Languages Spoken
- English
- Spanish
- Italian
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Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Children of all ages are welcome.
Children 5 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
| 0 - 1 year |
Can use a crib
when requested
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FREE |
| 2 years old |
Can use a crib
when requested
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FREE |
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Can use an extra bed
when requested
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$25 per child, per night | |
| 3+ years |
Can use an extra bed
when requested
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$25 per person, per night |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.
All cribs and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Biwa Tulum accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
FAQs about Biwa Tulum
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Check-in at Biwa Tulum is from 3:00 PM, and check-out is until 12:00 PM.
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Biwa Tulum has 1 restaurants:
- Don Tomás
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Room options at Biwa Tulum include:
- Double
- Twin
- Suite
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Guests staying at Biwa Tulum can enjoy a highly-rated breakfast during their stay (guest review score: 8.7).
Breakfast option(s) include:
- Continental
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Biwa Tulum offers the following activities/services (charges may apply):
- Massage
- Bicycle rental (additional charge)
- Solarium
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The prices at Biwa Tulum may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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The following parking options are available to guests staying at Biwa Tulum (subject to availability):
- Parking
- Free parking
- Private Parking
- Secure parking
- Street parking
- Accessible parking
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From the nearest airport, you can get to Biwa Tulum by:
- Airport shuttle (arranged by property) 90 minutes
- Taxi 110 minutes
