Santuario Las Escaleras
Isauro Rossete 4, Barrio La Merced, 29240 San Cristóbal de Las Casas, Mexico – Excellent location – show map
Excellent location – rated 9.3/10! (score from 110 reviews)
Real guests • Real stays • Real opinions
Location is only a short walk to the town center and the rooms are spacious
AustraliaLiterally almost everything about this hotel was great. The very first day arrived Victor who was at the front desk helped in any needs or questions I've had. The hotel is located at the heart of the San Cristobal and walking distance to anywhere. Very clean and their beds were extremely comfortable. The view from the terrace is outstanding at night or during the day. Irecommend this place to anyone.
United States of AmericaThe hotel is gorgeous with spacious rooms and beautiful rooftop patios.The staff was super helpful and friendly. The location is awesome. Phenomenal restaurant just a couple doors down called Habinero Terrazas and short walk to the main pedestrian area.
United States of AmericaSplendid views, super clean, easy walk to center, great water pressure in the shower, a rarity in the area, good Wifi, super large room. Convenient (paid) parking nearby, I wish they had responded to my question about where to park before arrival though, I had to pay at the first place I found before they advised on where to park upon check in.
United States of AmericaVery friendly staff mostly a young reception guy (unfortunately I didn’t catch his name), very approachable, helpful and patient with my limited Spanish 😬
United KingdomIt was classy, had a garden, and the spacious rooms had every detail. The wine in the room was a delight to a check in. The woman who helped us with ordering a late lunch was very accommodating and the food fresh and full of vegetables. They are very attentive.
Vietnam• schöne Aussicht (Zimmernummer 7) • ruhige Lage • tolles & leckeres Frückstück • konnten ohne Probleme & Aufpreis jeden Abend für unsere Kleine heisses Wasser im die Thermosflasche füllen lassen • immer heisses Wasser • für die kühleren Nächte standen im Zimmer zusätzliche Wolldecken & Elektroofen bereit • saubere Zimmer • liebe & hilfsbereite Mitarbeiter • zu Fuss in wenigen Minuten im Zentrum
SwitzerlandMaravilloso lugar en todos los sentidos, la comida deliciosa
ColombiaEs muy bonito y tiene una ubicación muy buena, el personal es muy atento.
MexicoDie Ausstattung und die Freundlichkeit des Personals.
Germany
- What guests loved the most:
“Location is only a short walk to the town center and the rooms are spacious”
Australia“Literally almost everything about this hotel was great. The very first day arrived Victor who was at the front desk helped in any needs or questions I've had. The hotel is located at the heart of the San Cristobal and walking distance to anywhere. Very clean and their beds were extremely comfortable. The view from the terrace is outstanding at night or during the day. Irecommend this place to anyone.”
United States of America“The hotel is gorgeous with spacious rooms and beautiful rooftop patios.The staff was super helpful and friendly. The location is awesome. Phenomenal restaurant just a couple doors down called Habinero Terrazas and short walk to the main pedestrian area.”
United States of America“Splendid views, super clean, easy walk to center, great water pressure in the shower, a rarity in the area, good Wifi, super large room. Convenient (paid) parking nearby, I wish they had responded to my question about where to park before arrival though, I had to pay at the first place I found before they advised on where to park upon check in.”
United States of America“Very friendly staff mostly a young reception guy (unfortunately I didn’t catch his name), very approachable, helpful and patient with my limited Spanish 😬”
United Kingdom“It was classy, had a garden, and the spacious rooms had every detail. The wine in the room was a delight to a check in. The woman who helped us with ordering a late lunch was very accommodating and the food fresh and full of vegetables. They are very attentive.”
Vietnam“• schöne Aussicht (Zimmernummer 7) • ruhige Lage • tolles & leckeres Frückstück • konnten ohne Probleme & Aufpreis jeden Abend für unsere Kleine heisses Wasser im die Thermosflasche füllen lassen • immer heisses Wasser • für die kühleren Nächte standen im Zimmer zusätzliche Wolldecken & Elektroofen bereit • saubere Zimmer • liebe & hilfsbereite Mitarbeiter • zu Fuss in wenigen Minuten im Zentrum”“0”
Switzerland“Maravilloso lugar en todos los sentidos, la comida deliciosa”“0”
Colombia“Es muy bonito y tiene una ubicación muy buena, el personal es muy atento.”“0”
Mexico“Die Ausstattung und die Freundlichkeit des Personals.”“0”
GermanyCategories:
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El Hotel Santuario Las Escaleras is located 1,150 feet from San Cristóbal de Las Casas main square and 3 minutes’ walk from Amber Museum. It features yoga classes, meditation, conscious cooking workshops included in the price. There is also a terrace, a bar and free WiFi throughout.
The rooms offer TV, a seating area and cable channels. Featuring a shower, private bathrooms also come with towels.
At El Hotel Santuario Las Escaleras you will find a 24-hour front desk. Other facilities offered include a tour desk. You will find additional activities with an extra cost such as purification in a temazcal, self-awareness and healing therapies, and other cermonies.
Guests can find restaurants and cafeterias 1,000 feet from the property. The hotel is 350 feet from La Merced Square and 1,300 feet from San Cristóbal Church. Chiapas International Airport is a 90-minute drive away.
This is our guests' favorite part of San Cristóbal de Las Casas, according to independent reviews.
Couples in particular like the location – they rated it 9.5 for a two-person trip.
Select topics to read reviews:
See what guests loved the most:
James
Australia“Location is only a short walk to the town center and the rooms are spacious”- Denyskar
United States of America“Literally almost everything about this hotel was great. The very first day arrived Victor who was at the front desk helped in any needs or questions I've had. The hotel is located at the heart of the San Cristobal and walking distance to anywhere....” - AAnonymousUnited States of America“The hotel is gorgeous with spacious rooms and beautiful rooftop patios.The staff was super helpful and friendly. The location is awesome. Phenomenal restaurant just a couple doors down called Habinero Terrazas and short walk to the main pedestrian...”
TanUnited States of America“Splendid views, super clean, easy walk to center, great water pressure in the shower, a rarity in the area, good Wifi, super large room. Convenient (paid) parking nearby, I wish they had responded to my question about where to park before arrival...”
Sylwia
United Kingdom“Very friendly staff mostly a young reception guy (unfortunately I didn’t catch his name), very approachable, helpful and patient with my limited Spanish 😬”- Wordplay23
Vietnam“It was classy, had a garden, and the spacious rooms had every detail. The wine in the room was a delight to a check in. The woman who helped us with ordering a late lunch was very accommodating and the food fresh and full of vegetables. They are...” 
Natalie
Switzerland“• schöne Aussicht (Zimmernummer 7) • ruhige Lage • tolles & leckeres Frückstück • konnten ohne Probleme & Aufpreis jeden Abend für unsere Kleine heisses Wasser im die Thermosflasche füllen lassen • immer heisses Wasser • für die kühleren Nächte...”- Macias
Colombia“Maravilloso lugar en todos los sentidos, la comida deliciosa” - Josué
Mexico“Es muy bonito y tiene una ubicación muy buena, el personal es muy atento.” 
Angelika
Germany“Die Ausstattung und die Freundlichkeit des Personals.”
Chez Waffle
Food: Mexican
Open for: Breakfast
- Toilet paper
- Towels
- Guest bathroom
- Bathtub or shower
- Private Bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
- Linens
- Alarm clock
- Outdoor dining area
- Terrace
- Garden
- Socket near the bed
- Flat-screen TV
- Telephone
- TV
- Wine/ChampagneAdditional charge
- Special diet meals (on request)
- Minibar
- Restaurant
- Private check-in/out
- Concierge
- Tour desk
- Express check-in/out
- 24-hour front desk
- Daily housekeeping
- Fire extinguishers
- Key access
- 24-hour security
- Shuttle serviceAdditional charge
- Wake-up service
- Family rooms
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Full-body massage
- Hand massage
- Head massage
- Couples' massage
- Foot massage
- Neck massage
- Back massage
- MassageAdditional charge
- English
- Spanish
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Santuario Las Escaleras accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please note that the All Inclusive Packages for children may have an additional cost depending on the season. Please contact the property for further information.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Santuario Las Escaleras
-
Santuario Las Escaleras has 1 restaurant:
- Chez Waffle
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Room options at Santuario Las Escaleras include:
- Suite
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The prices at Santuario Las Escaleras may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
-
Santuario Las Escaleras offers the following activities/services (charges may apply):
- Massage
- Couples' massage
- Neck massage
- Hand massage
- Back massage
- Head massage
- Foot massage
- Full-body massage
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Check-in at Santuario Las Escaleras is from 3:00 PM, and check-out is until 12:00 PM.
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Santuario Las Escaleras is 1,300 feet from the center of San Cristóbal de Las Casas.
