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Facing the beachfront, Hotel Carolina Bacalar offers 4-star accommodation in Bacalar and has an outdoor swimming pool, garden and private beach area. With a terrace, the property also features a bar. There is a restaurant serving Mexican cuisine, and free private parking is available. All guest rooms at the hotel come with air conditioning, a seating area, a flat-screen TV with cable channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. Hotel Carolina Bacalar offers some units with pool views, and all rooms are fitted with a coffee machine. Guests at the accommodation can enjoy an American breakfast. Chetumal International Airport is 33 km from the property.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.1)

Breakfast info

American

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
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Guest reviews

Categories:

Staff
8.8
Facilities
9.0
Cleanliness
9.4
Comfort
9.5
Value for money
8.2
Location
9.1
Free WiFi
7.1
High score for Bacalar
Select topics to read reviews:

Guests who stayed here loved

  • Tori
    United Kingdom United Kingdom
    Beautiful place and the fact the kayaks and paddle boards are included is amazing!
  • Holland
    Australia Australia
    Beautiful property, very peaceful and relaxing. Attentive staff. Lots of activities for guests
  • Samuel
    New Zealand New Zealand
    Great location on the lagoon. Comfortable clean room with your own balcony for relaxing in a hammock.
  • Daniel
    Canada Canada
    This is a small boutique Hotel that is perfectly placed on the Lagoon! What is awesome is that you may borrow kayaks & paddle boards and enjoy the beautiful lagoon! We enjoyed the views, the restaurants are decently priced, not cheap but not over...
  • Nicola
    United Kingdom United Kingdom
    The location was fabulous. Right beside the lake only a short walk into the centre of town. The room was comfortable. The hotel buildings were very pretty. All the staff were helpful and friendly.
  • Mary
    United Kingdom United Kingdom
    Location, right on the lagoon. Room and balcony was huge and nicely laid out and in keeping with the setting. Free use of kayaks and paddle boards , Hotel staff were very friendly and helpful and breakfast was excellent.
  • Daniele
    Italy Italy
    Fantastic location and stylish property, City center is in walking distance Free kayak service to visit the lagoon which I recommend
  • Tom
    United Kingdom United Kingdom
    Lovely hotel just by the water. The rooms were beautiful and very comfortable. The bar serves lovely cocktails and food with a great view of the lagoon. Personally much preferred Bacalar to Tulum, so would definitely come back.
  • Hailey
    United Kingdom United Kingdom
    Really good lake front site Beautifully appointed rooms Very well designed Good balcony space with hammock Nice bar on site
  • Oliver
    United Kingdom United Kingdom
    Lovely position on the like, great staff and nice rooms.

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurante #1
    • Cuisine
      Mexican
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly

Facilities of Hotel Carolina Bacalar
Great facilities! Review score, 9

Most popular facilities
  • Outdoor swimming pool
  • Beachfront
  • Free parking
  • Free WiFi
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Bar
  • Private beach area
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Dressing room
Outdoors
  • Beachfront
  • Private beach area
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Tumble dryer
Room Amenities
  • Socket near the bed
Activities
  • Beach
Living Area
  • Seating Area
Media & Technology
  • Flat-screen TV
  • Cable channels
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid meals
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is needed).
  • Parking garage
Services
  • Grocery deliveries
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Fan
  • Family rooms
  • Non-smoking rooms
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Plunge pool
Wellness
  • Kids' pool
  • Back massage
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
Languages spoken
  • English
  • Spanish

House rules
Hotel Carolina Bacalar takes special requests - add in the next step!

Check-in
From 15:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 06:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

12+ years
Extra bed upon request
MXN 500 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Carolina Bacalar in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Hotel Carolina Bacalar

  • Room options at Hotel Carolina Bacalar include:

    • Twin
    • Double

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Hotel Carolina Bacalar has 1 restaurant:

    • Restaurante #1

  • Yes, Hotel Carolina Bacalar is popular with guests booking family stays.

  • Guests staying at Hotel Carolina Bacalar can enjoy a highly-rated breakfast during their stay (guest review score: 5.0).

    Breakfast option(s) include:

    • American

  • Hotel Carolina Bacalar is 1 miles from the centre of Bacalar. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Carolina Bacalar offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Massage
    • Beachfront
    • Beach
    • Back massage
    • Swimming Pool
    • Private beach area

  • The prices at Hotel Carolina Bacalar may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Hotel Carolina Bacalar is from 15:00, and check-out is until 12:00.