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Hotel Carolina Bacalar has an outdoor swimming pool, garden, a terrace and restaurant in Bacalar. This 3-star hotel offers a bar. The hotel also offers free WiFi and free private parking. All guest rooms at the hotel come with air conditioning, a seating area, a flat-screen TV with cable channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. Hotel Carolina Bacalar features some units with pool views, and all rooms are fitted with a coffee machine. The nearest airport is Chetumal International Airport, 33 km from the accommodation.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.1)

Breakfast info

Continental

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
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Travel Sustainable Level 1
This property has told us they’re taking some steps towards sustainability that can have environmental and social impact. We’ve worked with experts including Travalyst and Sustainalize to create the Travel Sustainable programme – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
8.9
Facilities
9.1
Cleanliness
9.5
Comfort
9.5
Value for money
8.3
Location
9.1
Free WiFi
7.3
High score for Bacalar
Select topics to read reviews:

See what guests loved the most:

  • Alana
    AustraliaAustralia
    this property is beautiful! we thoroughly enjoyed our stay. we will definitely be back. Bacalar is amazing!
  • Trang
    United StatesUnited States
    This is by far one of my favorite places i've stayed in. The staff was friendly and while checking in, we were able to book the sail boat tour (which is what my friend and I wanted to do). Parking was available on both sides of the street and had...
  • Eleanor
    CanadaCanada
    The included breakfast is very simple, coffee, toast with jam and yoghurt and fruit. You can order other things too. The hotel is located at a great location in the laguna. Easy access to several restaurants. It is not a long walk from the centre,...

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurante #1
    • Cuisine
      Mexican
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly

Facilities of Hotel Carolina Bacalar
Great facilities! Review score, 9.1

Most popular facilities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Spa and wellness centre
  • Bar
  • Private beach area
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Dressing room
Outdoors
  • Private beach area
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Tumble dryer
Room Amenities
  • Socket near the bed
Activities
  • Beach
Living Area
  • Seating Area
Media & Technology
  • Flat-screen TV
  • Cable channels
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid meals
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is needed).
  • Parking garage
Services
  • Grocery deliveries
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Fan
  • Family rooms
  • Non-smoking rooms
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Plunge pool
Wellness
  • Kids' pool
  • Back massage
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
Languages spoken
  • English
  • Spanish

House rules

Hotel Carolina Bacalar takes special requests - add in the next step!

Check-in

From 15:00 to 23:30

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 06:00 to 00:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children older than 11 years are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

12+ years
Extra bed upon request
MXN 500 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 21

Pets

Pets are not allowed.

Mastercard Visa American Express Cash Hotel Carolina Bacalar accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Please inform Hotel Carolina Bacalar in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Hotel Carolina Bacalar

  • Check-in at Hotel Carolina Bacalar is from 15:00, and check-out is until 00:00.

  • Room options at Hotel Carolina Bacalar include:

    • Twin
    • Double

  • Hotel Carolina Bacalar is 1 miles from the centre of Bacalar. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Carolina Bacalar has 1 restaurant:

    • Restaurante #1

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, Hotel Carolina Bacalar is popular with guests booking family stays.

  • Guests staying at Hotel Carolina Bacalar can enjoy a highly-rated breakfast during their stay (guest review score: 6.3).

    Breakfast option(s) include:

    • Continental

  • The prices at Hotel Carolina Bacalar may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Hotel Carolina Bacalar offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Massage
    • Beach
    • Private beach area
    • Swimming Pool
    • Back massage