Get the celebrity treatment with world-class service at Casa Chukum

You're eligible for a Genius discount at Casa Chukum! To save at this property, all you have to do is sign in.

Casa Chukum has an outdoor swimming pool, garden, a shared lounge and terrace in Bacalar. This 5-star hotel offers a 24-hour front desk, a concierge service and free WiFi. Guests can enjoy pool views. At the hotel, all rooms include a desk. Complete with a private bathroom fitted with a shower and free toiletries, all guest rooms at Casa Chukum have a flat-screen TV and air conditioning, and certain rooms also offer a balcony. All units feature a safety deposit box. The nearest airport is Chetumal International Airport, 35 km from the accommodation.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.6)

Free parking available at the hotel


genius property image
Sign in, save money
You could save 10% or more at this property when you sign in

Availability

Select dates to see this property's availability and prices

Travel Sustainable Level 3
This property has told us they’re making large investments and efforts towards sustainability by taking steps that can have environmental and social impact. We’ve worked with experts including Travalyst and Sustainalize to create the Travel Sustainable programme – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.9
Facilities
9.5
Cleanliness
9.6
Comfort
9.7
Value for money
9.3
Location
9.6
Free WiFi
9.6
High score for Bacalar
Select topics to read reviews:

See what guests loved the most:

  • Robert
    United KingdomUnited Kingdom
    The best place we stayed on our trip to Mexico, the staff were excellent and made us feel like part of the family.
  • Rasa
    LuxembourgLuxembourg
    Beautifully designed place with lots of cosy corners, vibrant colours, lovely little yard with a pool. Super friendly and welcoming staff.
  • Karlotta
    GermanyGermany
    It’s a cute little hotel with an artsy feel. Perfect location to explore Bacalar. Parking in on the street. The staff is very friendly and you get water for free.

Hotel surroundings

Facilities of Casa Chukum
Great facilities! Review score, 9.5

Most popular facilities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
Bathroom
  • Toilet paper
  • Towels
  • Additional toilet
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Wardrobe or closet
View
  • Pool view
  • Garden view
  • View
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Cleaning products
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
Food & Drink
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Street parking
  • Accessible parking
Reception services
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
Business facilities
  • Fax/photocopying
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Allergy-free room
  • Mosquito net
  • Wake-up service
  • Soundproofing
  • Private entrance
  • Soundproof rooms
  • Family rooms
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
Wellness
  • Sun loungers or beach chairs
  • Solarium
Languages spoken
  • English
  • Spanish

House rules

Casa Chukum takes special requests - add in the next step!

Check-in

From 15:00 to 00:00

Check-out

From 01:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 17 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card American Express Cash Casa Chukum accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

FAQs about Casa Chukum

  • Casa Chukum offers the following activities / services (charges may apply):

    • Solarium
    • Swimming Pool

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Casa Chukum is 600 yards from the centre of Bacalar. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Casa Chukum is from 15:00, and check-out is until 12:00.

  • The nearest beach is just 100 yards from Casa Chukum. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Casa Chukum include:

    • Double

  • The prices at Casa Chukum may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.