Casa Chukum
Avenida 3 esquina con calle 28, 77930 Bacalar, Mexico – Excellent location – show map
Excellent location – rated 9.6/10! (score from 663 reviews)
Real guests • Real stays • Real opinions
The staff is super kind and attentive, from the receptionist to the laundry staff. Beautiful place, comfortable and cozy. Very eclectic decorated and attractive attention to the details. We loved the 2 cats and 3 dogs on site, cute and very tranquil, gave the hotel a home vibe... We will come back and try their lagoon tour! ☺️
ItalyGreat room. They were very accommodating to put me in a requested ground room and I couldn't have been happier. The owners were extremely nice people and I really loved their dogs! That made me like the place even more!
United States of AmericaColorful, clean, lovely staff, great breakfast, comfortable bed, love the neighborhood. Essentially everything was wonderful!
United States of AmericaWhat a wonderful little boutique hotel! Debora and her colleagues make you feel so welcomed! The place is next to the lake and also walking distance to the main plaza and restaurants! We didn’t have a car as we arrived by bus from Tulum but it was an easy walk from the station. There are plenty of taxis though if you need one. The room we stayed was spacious and very comfortable and the breakfast was delicious and plenty. The beautiful and fun art pieces plus the garden are so special! We would stay here again but next time we will also book at tour with them! Thank you for a great time!
United States of AmericaWe loved our stay at Casa Chukum! Loved the staff! They allowed us to check in early and assisted us in reserving a spot at the beach club super last minute! HIGHLY recommend and we will definitely be back!!
United States of AmericaWe used this just as an overhinght stop. it would have been nice to stay longer and enjoy the facilites and the excursions they were offering. The owner walked us to a nearby restaurant for dinner.
United States of AmericaDelightful hotel with staff and owners who are exceptionally friendly & eager to be helpful. We enjoyed the overall ambience, colorful decorations, sitting on the roof deck, good breakfasts and petting the resident dogs. If you want a boat trip on the lagoon do ask at reception about the sailing boat tour they offer. It was well worth it. We would choose this hotel again.
United States of America1) friendly staff, 2) good location, 3) lovely common spaces, 4) cats on site, 5) games, 6) can arrange boat tours on site 7) yummy breakfast 8) hammocks, 8) garden 9) staff knowledgable about area could give good recs for food etc
United States of AmericaSTAFF - they were AMAZING. good location, clear and modern room. excellent recommendations.
IsraelThe staff were all lovely and all the pets were so cute. The room was beautiful, super comfortable bed and fantastic location to restaurants and lagoon. The garden area very relaxing and upstairs decking had nice lagoon views. Highly recommend.
United Kingdom
- What guests loved the most:
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Denisa
Italy
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Joe
United States of America
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John
United States of America
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Mitiko
United States of America
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Nancy
United States of America
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Ginger
United States of America
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Christina
United States of America
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Kristina
United States of America
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Meitar
Israel
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Louise
United Kingdom
Categories:
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Located in Bacalar, Casa Chukum offers 3-star accommodations with a garden, a shared lounge and a terrace. With an outdoor swimming pool, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property has a concierge service, a tour desk and luggage storage for guests.
At the hotel, each room has a desk. The rooms are equipped with a safety deposit box, while certain rooms also offer a balcony and others also have pool views. All rooms feature a closet.
Staff at the 24-hour front desk speak English and Spanish.
The nearest airport is Chetumal International Airport, 22 miles from Casa Chukum.
Couples in particular like the location – they rated it 9.6 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
See what guests loved the most:
Denisa
Italy“The staff is super kind and attentive, from the receptionist to the laundry staff. Beautiful place, comfortable and cozy. Very eclectic decorated and attractive attention to the details. We loved the 2 cats and 3 dogs on site, cute and very...”
Joe
United States of America“Great room. They were very accommodating to put me in a requested ground room and I couldn't have been happier. The owners were extremely nice people and I really loved their dogs! That made me like the place even more!”- JohnUnited States of America“Colorful, clean, lovely staff, great breakfast, comfortable bed, love the neighborhood. Essentially everything was wonderful!”
MitikoUnited States of America“What a wonderful little boutique hotel! Debora and her colleagues make you feel so welcomed! The place is next to the lake and also walking distance to the main plaza and restaurants! We didn’t have a car as we arrived by bus from Tulum but it was...”
NancyUnited States of America“We loved our stay at Casa Chukum! Loved the staff! They allowed us to check in early and assisted us in reserving a spot at the beach club super last minute! HIGHLY recommend and we will definitely be back!!”
GingerUnited States of America“We used this just as an overhinght stop. it would have been nice to stay longer and enjoy the facilites and the excursions they were offering. The owner walked us to a nearby restaurant for dinner.”
ChristinaUnited States of America“Delightful hotel with staff and owners who are exceptionally friendly & eager to be helpful. We enjoyed the overall ambience, colorful decorations, sitting on the roof deck, good breakfasts and petting the resident dogs. If you want a boat trip on...”
KristinaUnited States of America“1) friendly staff, 2) good location, 3) lovely common spaces, 4) cats on site, 5) games, 6) can arrange boat tours on site 7) yummy breakfast 8) hammocks, 8) garden 9) staff knowledgable about area could give good recs for food etc”- Meitar
Israel“STAFF - they were AMAZING. good location, clear and modern room. excellent recommendations.” 
Louise
United Kingdom“The staff were all lovely and all the pets were so cute. The room was beautiful, super comfortable bed and fantastic location to restaurants and lagoon. The garden area very relaxing and upstairs decking had nice lagoon views. Highly recommend.”
- Do you supple a mini fridge in the rooms please for guests so they can stock it with stuff Thxhello, yes we do have fridges in the rooms. Happy new year!Answered on 1 January 2021
- Hi, do ye have travel cots for babies? Thanksyes but it is until 6 monthsAnswered on 16 July 2021
- Hi, our baby is 1year old, is there a possibility for a baby bed? He cannot yet sleep in normal size bed.yes we have a little crib. :) for your little babyAnswered on 11 April 2022
- While staying in Bacalar, I will need to work some days mostly at night (EU time). Wifi must be stable / fast for video conf calls. Will this work?Hello, yes our Wifi is really fast to work with :)Answered on 6 January 2022
- hi! do you have any rooms with 2 double beds?Hi, yes we have only 2 roomsAnswered on 15 March 2023
- Still looking?
- Toilet paper
- Towels
- Guest bathroom
- Private Bathroom
- Toilet
- Free toiletries
- Shower
- Wardrobe or closet
- Pool view
- Garden view
- View
- Outdoor furniture
- Sun deck
- Terrace
- Garden
- Cleaning products
- Socket near the bed
- Clothes rack
- Desk
- Minibar
- Street parking
- Accessible parking
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Express check-in/out
- 24-hour front desk
- Board games/Puzzles
- Daily housekeeping
- Fax/Photocopying
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key access
- 24-hour security
- Safe
- Shuttle serviceAdditional charge
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Hypoallergenic room available
- Mosquito net
- Wake-up service
- Soundproof
- Private entrance
- Soundproof rooms
- Family rooms
- Open all year
- All ages welcome
- Beach chairs/Loungers
- Solarium
- English
- Spanish
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 17 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds allowed depends on the option you choose. Check your selected option for more info.
There are no cribs available at this property.
All extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Casa Chukum accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
FAQs about Casa Chukum
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Yes, Casa Chukum is popular with guests booking family stays.
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Room options at Casa Chukum include:
- Double
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The nearest beach is 350 feet from Casa Chukum.
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Casa Chukum offers the following activities/services (charges may apply):
- Solarium
- Swimming pool
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Check-in at Casa Chukum is from 3:00 PM, and check-out is until 12:00 PM.
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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The prices at Casa Chukum may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Casa Chukum is 1,800 feet from the center of Bacalar.
