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Casa del Alma Hotel Boutique & Spa

Avenida 16 de Septiembre # 24, Centro, 29200 San Cristóbal de Las Casas, Mexico – Excellent location – show map

Excellent location – rated 9.7/10! (score from 153 reviews)

Real guests • Real stays • Real opinions

9.2
Wonderful
153 reviews

Everything was excellent. From the location, cleanliness, location, and the attentiveness of the staff. I would definitely recommend your stay here

Lorena United States of America

The hotel is lovely and elegant, with beautiful light and in a great, central location. The decor isn't traditionally rustic or colourful like other hotels in the area. Rather, it has a muted colour palette that is elevated and classy. The rooms are large, comfortable, and well appointed with a large bathroom away from the bedroom. The terrace in the Junior Suite, where we stayed, was wonderful and offered beautiful opportunities to watch the sunrise and sunset. The slider door opens to the bedroom and provides the lovely view, light, and fresh air.

Claudia United States of America

there is an onsite restaurant, staff were friendly and helpful. helped on tours and transportation. the location is great and access to may options within walking distance.

Sylvia United States of America

localization, breakfast, room size, silence, parking lot

Fabricio Mexico

Beautiful property. Great location inside the volcano National park.

David United States of America

Wonderful breakfast served in their small restaurant; a 5" walk to the central plaza; dozens of restaurants and interesting shops in the historic old town; 7000' altitude so cool in January; rooms/staff/ambience of hotel excellent; price very reasonable; parking in garage under hotel (not common)

Hugh United States of America

Beautiful interior design of a classic hacienda. Location is very convenient downtown but rooms are very quiet. Staff was friendly. Really could not be a better experienced Breakfast was the best on our trip.

Gary United States of America

excellent location and rooms. restaurant and wine selection also top notch. great job

Demian Mexico

Beautiful property, the best food we had in Chiapas and really comfortable in a perfect central location. Free onsite parking in garage!

James United States of America

Casa Del Alma was in a great location to the sites in the city and within walking distance to everything we wanted to do and see. The hotel staff was friendly. The lobby was a nice place to sit and relax by the fire pit. The rooms were very large and exceptionally clean. The bathrooms were nice with great water pressure. The restaurant served a lovely breakfast that was included in our stay and it was delicious. If I am ever in San Cristobal again this is my go to place to stay.

Tiffany United States of America
9.2
Wonderful
153 reviews
  • What guests loved the most:
  • “Everything was excellent. From the location, cleanliness, location, and the attentiveness of the staff. I would definitely recommend your stay here”
    Lorena Lorena United States of America United States of America
  • “The hotel is lovely and elegant, with beautiful light and in a great, central location. The decor isn't traditionally rustic or colourful like other hotels in the area.”
    Claudia Claudia United States of America United States of America
  • “there is an onsite restaurant, staff were friendly and helpful. helped on tours and transportation. the location is great and access to may options within walking distance.”
    Sylvia Sylvia United States of America United States of America
  • “localization, breakfast, room size, silence, parking lot”
    Fabricio Fabricio Mexico Mexico
  • “Beautiful property. Great location inside the volcano National park.”
    David David United States of America United States of America
  • “Wonderful breakfast served in their small restaurant; a 5" walk to the central plaza; dozens of restaurants and interesting shops in the historic old town; 7000' altitude so cool in January;...”
    Hugh Hugh United States of America United States of America
  • “Beautiful interior design of a classic hacienda. Location is very convenient downtown but rooms are very quiet. Staff was friendly.”
    Gary Gary United States of America United States of America
  • “excellent location and rooms. restaurant and wine selection also top notch. great job”
    Demian Demian Mexico Mexico
  • “Beautiful property, the best food we had in Chiapas and really comfortable in a perfect central location. Free onsite parking in garage!”
    James James United States of America United States of America
  • “Casa Del Alma was in a great location to the sites in the city and within walking distance to everything we wanted to do and see. The hotel staff was friendly.”
    Tiffany Tiffany United States of America United States of America

Categories:

  • Staff9.2
  • Facilities 9.3
  • Cleanliness 9.6
  • Comfort 9.5
  • Value for money8.8
  • Location9.7
  • Free WiFi 8.8
High score for San Cristóbal de Las Casas

Get the celebrity treatment with world-class service at Casa del Alma Hotel Boutique & Spa

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Featuring a spa and a restaurant, Casa del Alma Hotel Boutique & Spa is in the center of San Cristóbal de las Casas. It provides free parking and attractive suites with free Wi-Fi.

Casa del Alma Hotel Boutique & Spa has a bright interior courtyard and simple, modern décor. Each of its air-conditioned suites offers city views, and has a flat-screen TV and a desk.

Guests can enjoy international fusion cuisine in the Secret Restaurant. There's also a bar.

Casa del Alma’s spa features a steam room, sauna and gym. Treatments include massage, facials and body wraps.

Casa del Alma Hotel Boutique & Spa is in San Cristóbal de las Casas’ colorful historic quarter and just a 5-minute walk from its cathedral. The Mudéjar-style Carmen’s Arch is just under half a mile away.

This is our guests' favorite part of San Cristóbal de Las Casas, according to independent reviews.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Casa del Alma Hotel Boutique & Spa has been welcoming Booking.com guests since Feb 3, 2012

Show me more
Most popular amenities
Free parking
Free WiFi
Family rooms
Airport shuttle
Restaurant
Room service
Spa
Fitness center
Bar

Property Highlights

Located in the best-rated area in San Cristóbal de Las Casas, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

American

Free private parking available at the hotel

Saved to 753 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
2 full beds
1 king bed
1 king bed
1 king bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
9.2
Facilities
9.3
Cleanliness
9.6
Comfort
9.5
Value for money
8.8
Location
9.7
Free WiFi
8.8
High score for San Cristóbal de Las Casas

Select topics to read reviews:

See what guests loved the most:

  • Lorena
    United States of AmericaUnited States of America
    “Everything was excellent. From the location, cleanliness, location, and the attentiveness of the staff. I would definitely recommend your stay here”
  • Claudia
    United States of AmericaUnited States of America
    “The hotel is lovely and elegant, with beautiful light and in a great, central location. The decor isn't traditionally rustic or colourful like other hotels in the area. Rather, it has a muted colour palette that is elevated and classy. The rooms...”
  • Sylvia
    United States of AmericaUnited States of America
    “there is an onsite restaurant, staff were friendly and helpful. helped on tours and transportation. the location is great and access to may options within walking distance.”
  • Fabricio
    MexicoMexico
    “localization, breakfast, room size, silence, parking lot”
  • David
    United States of AmericaUnited States of America
    “Beautiful property. Great location inside the volcano National park.”
  • Hugh
    United States of AmericaUnited States of America
    “Wonderful breakfast served in their small restaurant; a 5" walk to the central plaza; dozens of restaurants and interesting shops in the historic old town; 7000' altitude so cool in January; rooms/staff/ambience of hotel excellent; price very...”
  • Gary
    United States of AmericaUnited States of America
    “Beautiful interior design of a classic hacienda. Location is very convenient downtown but rooms are very quiet. Staff was friendly. Really could not be a better experienced Breakfast was the best on our trip.”
  • Demian
    MexicoMexico
    “excellent location and rooms. restaurant and wine selection also top notch. great job”
  • James
    United States of AmericaUnited States of America
    “Beautiful property, the best food we had in Chiapas and really comfortable in a perfect central location. Free onsite parking in garage!”
  • T
    Tiffany
    United States of AmericaUnited States of America
    “Casa Del Alma was in a great location to the sites in the city and within walking distance to everything we wanted to do and see. The hotel staff was friendly. The lobby was a nice place to sit and relax by the fire pit. The rooms were very...”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Hola buenas noches. Quiero checar si ya esta aceptando reservations y huespedes? Quiero llegar en el 24-29 de junio. Muchas gracias.
    hola !!! buen día, espero que se encuentre muy bien, abrimos el 01 de Julio, pero tenemos para esas fechas a Sombra del Agua abierto , los esperamos
    Answered on 18 June 2020
  • Hello do you have heater in the rooms please Freezing now in San cristobal
    Hello, yes we have heating in all the rooms
    Answered on 3 November 2022
  • Do you offer covid testing? How much is the shuttle from the airport?
    good day We don't do testing, but we can help you tell you where. We have service, the cost is $ 1100.00 airport - hotel in a private car Marijo
    Answered on 30 October 2021
  • Hola, Bdia. Tienen traslados del aeropuerto/hotel hotel/aeropuerto? Que tan Lejos se encuentra? Cuanto sale? Estoy viendo si reservo para 2 personas ..
    Hola buen día, el costo es de $2100.00 redondo .. es un coche en servicio privado
    Answered on 12 October 2021
  • Do you do covid testing for your guest?
    Hello, the covid tests are carried out through a laboratory which can reach the hotel
    Answered on 3 November 2022
  • Still looking?
Hotel area info *
1 Restaurant On Site

    El Secreto

    Food: Mexican, Local

    Open for: Breakfast, Brunch, Lunch, Dinner, Cocktail hour

    Menu: À la carte

Amenities of Casa del Alma Hotel Boutique & Spa
Most popular amenities
Free parking
Free WiFi
Family rooms
Airport shuttle
Restaurant
Room service
Spa
Fitness center
Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Balcony
  • Terrace
Kitchen
  • Dining table
  • Cleaning products
Room Amenities
  • Socket near the bed
Activities
  • Tour or class about local culture
    Additional charge
  • Walking tours
    Additional charge
  • Temporary art galleries
Living Area
  • Dining area
  • Sitting area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Front Desk Services
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Soundproof
  • Private entrance
  • Laptop safe
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Suit press
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
Spa
  • Fitness
  • Massage chair
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Hairstyling
  • Pedicure
  • Manicure
  • Makeup services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
    Additional charge
Languages Spoken
  • English
  • Spanish

House rules

Casa del Alma Hotel Boutique & Spa takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 1:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa American Express Casa del Alma Hotel Boutique & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

This property is a member of the Certified Treasures of Mexico, a premium tourism program that aims to promote excellence in hotels and restaurants, which high standards of service, architectural and culinary features, reflect the rich Mexican Culture.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Please inform Casa del Alma Hotel Boutique & Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Casa del Alma Hotel Boutique & Spa

  • Check-in at Casa del Alma Hotel Boutique & Spa is from 3:00 PM, and check-out is until 1:00 PM.

  • Casa del Alma Hotel Boutique & Spa is 1,000 feet from the center of San Cristóbal de Las Casas.

  • Room options at Casa del Alma Hotel Boutique & Spa include:

    • Double
    • Suite

  • Casa del Alma Hotel Boutique & Spa has 1 restaurant:

    • El Secreto

  • Yes, Casa del Alma Hotel Boutique & Spa is popular with guests booking family stays.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Casa del Alma Hotel Boutique & Spa on this page.

  • The prices at Casa del Alma Hotel Boutique & Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Casa del Alma Hotel Boutique & Spa offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Tour or class about local culture
    • Beauty services
    • Temporary art galleries
    • Facial treatments
    • Walking tours
    • Makeup services
    • Manicure
    • Pedicure
    • Hairstyling
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Massage chair
    • Fitness

  • Guests staying at Casa del Alma Hotel Boutique & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • American
    • À la carte