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  • Guest reviews (261)

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

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We Price Match

Hotel Casa del Balam

Casa del Balam

Calle 60 No 488 x 57, 97000 Mérida, Mexico – Excellent location – show map

Excellent location – rated 9.7/10! (score from 261 reviews)

Real guests • Real stays • Real opinions

8.6
Excellent
261 reviews
  • Facilities

    8.2

  • Cleanliness

    8.6

  • Comfort

    8.2

  • Value for money

    8.2

  • Location

    9.7

  • Total

    8.6

  • Free WiFi

    8.5

Everything was excellent plus they have a really good restaurant... Food was so delicious!!!

Monica United States of America

The hotel is of course empty while the Yucatan is in Naranja. The excellent restaurant is closed. The staff were very helpful as always.

Gerrit United States of America

I stay at this hotel ever time I go to Merida. It's clean friendly and in the heart of the center. Restaurants, shopping and Starbucks. People are friendly and accommodating.

George United States of America

The location was excellent, easy walking to many historic buildings. room was comfortable, very clean and roomy.

Sheryl Ireland

The location was perfect! Close to everything, and such unique architecture and charm. Very clean. Other reviews mentioned noise, we did not experience any of this, our stay was restful and quiet.

Marielouise United States of America

The staff as always is wonderful. The manager was amazing in helping us find the right room. The location is perfect to be close to everything too!

Chris United States of America

Loved the design of the hotel. The location is great, Staff was friendly and efficient,

Elspeth Canada

Great location. I always stay here when available. Central to everything you would need during your stay. No need for a car. Safest city in Mexico!

Terry United States of America

The location was perfect, just a few blocks from the main square. The staff were friendly, the rooms were spacious and comfortable.

Lois United States of America

Loved our beautiful room with balcony over-looking the pool. Wonderful to swim and refresh every afternoon. Staff is great— especially Diego.

Anne United States of America

Excellent location!

9.7
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Casa del Balam

8.6
Excellent
261 reviews
  • 9.7

    Excellent location!

  • What guests loved the most:
  • “Everything was excellent plus they have a really good restaurant... Food was so delicious!!!”
    Monica Monica United States of America United States of America
  • “The hotel is of course empty while the Yucatan is in Naranja. The excellent restaurant is closed. The staff were very helpful as always.”
    Gerrit Gerrit United States of America United States of America
  • “I stay at this hotel ever time I go to Merida. It's clean friendly and in the heart of the center. Restaurants, shopping and Starbucks. People are friendly and accommodating.”
    George George United States of America United States of America
  • “The location was excellent, easy walking to many historic buildings. room was comfortable, very clean and roomy.”
    Sheryl Sheryl Ireland Ireland
  • “The location was perfect! Close to everything, and such unique architecture and charm. Very clean. Other reviews mentioned noise, we did not experience any of this, our stay was restful and quiet.”
    Marielouise Marielouise United States of America United States of America
  • “The staff as always is wonderful. The manager was amazing in helping us find the right room. The location is perfect to be close to everything too!”
    Chris Chris United States of America United States of America
  • “Loved the design of the hotel. The location is great, Staff was friendly and efficient,”
    Elspeth Elspeth Canada Canada
  • “Great location. I always stay here when available. Central to everything you would need during your stay. No need for a car. Safest city in Mexico!”
    Terry Terry United States of America United States of America
  • “The location was perfect, just a few blocks from the main square. The staff were friendly, the rooms were spacious and comfortable.”
    Lois Lois United States of America United States of America
  • “Loved our beautiful room with balcony over-looking the pool. Wonderful to swim and refresh every afternoon. Staff is great— especially Diego.”
    Anne Anne United States of America United States of America

Stay in the heart of Mérida – Excellent location – show map

One of our top picks in Mérida. Set in a restored Art Deco mansion, Casa del Balam offers an outdoor pool, free WiFi zone and air-conditioned rooms with cable TV. Mérida Cathedral is just 2 blocks away.

Rooms at Casa del Balam overlook the nearby José Peón Contreras Theater or Yucatán University. Each one includes a mini-bar and a bathroom with toiletries and a hairdryer.

Casa del Balam is 2 blocks from Mérida’s Plaza Grande Square. You can find a wide range of cafés, shops and galleries within a 5-minute walk.

The Bistrola 57 restaurant serves meals in the garden courtyard. Breakfast includes tropical fruits, eggs and coffee.

Staff at the 24-hour reception can give you information about Mérida and the Yucatán region. They can also arrange airport transfers at an extra cost.

This is our guests' favorite part of Mérida, according to independent reviews.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

We speak your language!

Casa del Balam has been welcoming Booking.com guests since Oct 14, 2011

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Brilliant!

Most popular amenities

1 swimming pool
Free parking
Free WiFi
Family rooms
Non-smoking rooms
Bar

Currency Exchange: Need local currency? This property has currency exchange on site.

뀐 Located in the heart of Mérida, this hotel has an excellent location score of 9.7

Breakfast Info

American

끸 FREE parking!

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Starting April 6, 2020, your chosen cancellation policy will apply, regardless of the coronavirus. We recommend booking an option with free cancellation in case your travel plans change. Read more

Availability

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  • 2 full beds
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  • 1 king bed
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  • 1 king bed
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9 properties in Mérida like Casa del Balam were booked in the last 12 hours

Guest reviews

8.6
Excellent
261 reviews
Read all reviews
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  • Staff8.9
  • Facilities8.2
  • Cleanliness8.6
  • Comfort8.2
  • Value for money8.2
  • Location 9.7
    • Guests enjoyed the central location
  • Free WiFi8.5
High score for Mérida

Select topics to read reviews:

See what guests loved the most:

  • Monica United States of America

    “Everything was excellent plus they have a really good restaurant... Food was so delicious!!! ”

  • Gerrit United States of America

    “The hotel is of course empty while the Yucatan is in Naranja. The excellent restaurant is closed. The staff were very helpful as always.”

  • George United States of America

    “I stay at this hotel ever time I go to Merida. It's clean friendly and in the heart of the center. Restaurants, shopping and Starbucks. People are friendly and accommodating.”

  • Sheryl Ireland

    “The location was excellent, easy walking to many historic buildings. room was comfortable, very clean and roomy.”

  • Marielouise United States of America

    “The location was perfect! Close to everything, and such unique architecture and charm. Very clean. Other reviews mentioned noise, we did not experience any of this, our stay was restful and quiet. ”

  • Chris United States of America

    “The staff as always is wonderful. The manager was amazing in helping us find the right room. The location is perfect to be close to everything too! ”

  • Elspeth Canada

    “Loved the design of the hotel. The location is great, Staff was friendly and efficient,”

  • Terry United States of America

    “Great location. I always stay here when available. Central to everything you would need during your stay. No need for a car. Safest city in Mexico!”

  • Lois United States of America

    “The location was perfect, just a few blocks from the main square. The staff were friendly, the rooms were spacious and comfortable. ”

  • Anne United States of America

    “Loved our beautiful room with balcony over-looking the pool. Wonderful to swim and refresh every afternoon. Staff is great— especially Diego.”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Casa del Balam

Welcoming Booking.com guests since Oct 14, 2011

We speak your language

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • We are bringing our bikes do you have a safe place to keep them? Thanks

    Good Morning thanks for choosing us, we have the space with all safety without problem we wait for you


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Master Suite
  • Hello, Is there Wifi in the rooms? Thanks Din

    Yes, we have free wifi but since the walls of our rooms are made of thick concrete the signal might fluctuate occasionally.


    You found this answer helpful

    You found this answer unhelpful

  • Hi, I am having a medical procedure done in Merida, will I be allowed to stay here under the current Covid restrictions? April 21-May 7

    Good morning dear, if your studies are covit and your result is negative you can stay with us without problem, but if your results are positive it will not be possible due to covid restrictions in the state.


    You found this answer helpful

    You found this answer unhelpful

  • ¿Esta en servicio la picina?

    No, desafortunadamente aunque nuestra alberca se encuentra llena no puede usarse debido a las normativas gubernamentales, consideradas por el COVID19.


    You found this answer helpful

    You found this answer unhelpful

Previous question and answers from this property

See what other travelers asked before staying at Hotel Casa del Balam

Most recent questions
  • We are bringing our bikes do you have a safe place to keep them? Thanks

    Good Morning thanks for choosing us, we have the space with all safety without problem we wait for you


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Master Suite
  • Hello, Is there Wifi in the rooms? Thanks Din

    Yes, we have free wifi but since the walls of our rooms are made of thick concrete the signal might fluctuate occasionally.


    You found this answer helpful

    You found this answer unhelpful

  • Hi, I am having a medical procedure done in Merida, will I be allowed to stay here under the current Covid restrictions? April 21-May 7

    Good morning dear, if your studies are covit and your result is negative you can stay with us without problem, but if your results are positive it will not be possible due to covid restrictions in the state.


    You found this answer helpful

    You found this answer unhelpful

  • ¿Esta en servicio la picina?

    No, desafortunadamente aunque nuestra alberca se encuentra llena no puede usarse debido a las normativas gubernamentales, consideradas por el COVID19.


    You found this answer helpful

    You found this answer unhelpful

Thanks! You'll receive an email as soon as the property answers your question.

Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
Located in the historic old town

Stones from Mayan ruins were reused to build the colonial cathedrals and palaces of Merida's old city.

What's nearby
  • Merida Cathedral
    0.2 miles
  • Main Square
    0.2 miles
  • La Mejorada Park
    0.4 miles
  • Montejo Avenue
    0.4 miles
  • Merida Bus Station
    0.8 miles
  • Estadio Carlos Iturralde
    2.5 miles
  • Kukulcan Stadium
    2.6 miles
  • Star Medica Clinic
    4 miles
  • Altabrisa Mall
    4.2 miles
  • Mundo Maya Museum
    4.5 miles
Restaurants & cafes
  • Restaurant Los Almendros
    0.3 miles
Top attractions
  • Dzibilchaltun Archeological Site
    8.5 miles
  • Yucatán Golf Club
    8.6 miles
Closest Airports
  • Manuel Crescencio Rejón International Airport
    3.6 miles
How to get to Casa del Balam from Manuel Crescencio Rejón International Airport
    Car
    Taxi
    Free parking is available.
* All distances are measured in straight lines. Actual travel distances may vary.

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Brilliant!

5 reasons to choose Casa del Balam

Why book with us?

Prices you can't beat!

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Mérida

Amenities of Casa del Balam Great facilities! Review score, 8.2

Most popular amenities

1 swimming pool
Free parking
Free WiFi
Family rooms
Non-smoking rooms
Bar
Outdoors
  • Sun deck
  • Terrace
  • Garden
Pets
  • Pets are not allowed.

Food & Drink
  • Bottle of water
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
  • Free! WiFi is available in public areas and is free of charge.

Parking

    Free! Free public parking is possible at a location nearby (reservation is not needed).

  • Parking garage
  • Secure parking
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Shops (on site)
  • Soundproof rooms
  • Gift shop
  • Elevator
  • Honeymoon suite
  • Family rooms
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
  • Free! All pools are free of charge

  • Open all year
  • Opening times
  • All ages welcome
Spa
  • Beach chairs/Loungers
  • Pool/Beach towels
Languages Spoken
  • English
  • Spanish

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Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules Casa del Balam takes special requests – add in the next step!

Check-in

3:00 PM - 6:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

12:00 PM - 12:30 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

< 1 year old
Crib by request
Free
1 - 3 years
Crib by request
Free
Extra bed by request
MXN 150 per child, per night
4+ years
Extra bed by request
MXN 150 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Cards accepted at this hotel

Mastercard Visa Casa del Balam accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Casa del Balam accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that hotel will pre-authorize the credit card at the moment of booking.

Please note that the hotel requires your credit card code to secure your reservation on their system.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Casa del Balam

  • Casa del Balam is 1,150 feet from the center of Mérida.

  • From the nearest airport, you can get to Casa del Balam by:

    • Car 30min
    • Taxi 30min

  • Room options at Casa del Balam include:

    • Double
    • Suite

  • The prices at Casa del Balam may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Casa del Balam can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • American

  • Check-in at Casa del Balam is from 3:00 PM, and check-out is until 12:30 PM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, Casa del Balam is popular with guests booking family stays.

  • The following parking options are available to guests staying at Casa del Balam (subject to availability):

    • Parking
    • Free parking
    • Secure parking
    • Parking garage

8.6 Excellent 261 reviews 100% real guest experiences
  • Awesome: 9+

    139

  • Good: 7 – 9

    92

  • Okay: 5 – 7

    20

  • Poor: 3 – 5

    8

  • Very Poor: 1 – 3

    2

Categories
  • Staff8.9
  • Facilities8.2
  • Cleanliness8.6
  • Comfort8.2
  • Value for money8.2
  • Location 9.7
  • Free WiFi8.5
High score for Mérida

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    The Best of Mérida

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    Attractions

    • Dzibilchaltun Archeological Site

    Convention Centers

    • Conventions Center Century XXI
    • International Convention Center of Yucatan

    Golf Courses

    • Yucatán Golf Club

    Institutions

    • Star Medica Clinic

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    • Merida Cathedral
    • Merida Bus Station

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    • Mundo Maya Museum

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    • Main Square
    • La Mejorada Park

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    • Montejo Avenue

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    • Altabrisa Mall

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    • Kukulcan Stadium
    • Estadio Carlos Iturralde

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