Name: Casa Doña Susana
Address: Manuel M Dieguez 171, 48380 Puerto Vallarta, Mexico, Manuel M Dieguez 171, Jalisco, 48380, Mexico
Price range: Prices for upcoming dates start at £127 per night (We Price Match)
Rating: 8.5

Room info & price
Facilities
House rules
The fine print
Guest reviews (294)

Hotel Casa Doña Susana

Beach. This property is either next to the beach or will have its own private access

Manuel M Dieguez 171, 48380 Puerto Vallarta, Mexico –

Traveller photo of Puerto Vallarta

4 April 2016

Lock in a great price for Casa Doña Susana - rated 8.5 by recent guests.

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Location is the best rooftop pool fantastic beach club on great beach nothing bad to say a great little hotel

Dean, Canada

It a very beautiful hotel with a Mexican vibe. It has a very peaceful atmosphere, I especially enjoyed classical music played in the lobby and pool area on the rooftop. The location is perfect! Just 2 min away from the beach. There're a lot of nice bars and restaurants nearby.

Anna, Netherlands

Rooms were good and spacious. Hurricanes Willa was great. Location is really good downtown only a block from the beach.

Richard, Canada

The butler at Casa Dona was very helpful in booking bus reservations online. He was always personable and professional in his approach. At all times other hotel personnel tried their best to respond quickly to requests.

Jonathan, Canada

The location is great, so many places nearby to have dinner

Ulises, Mexico

Quite big hotel, situated in the middle of the busy and VERY touristy neighborhood with a nice rooftop terrace + pool. 2min Walk to the beach. We had a small room on the second floor with a balcony towards the street - bad isolation so it was pretty noisy at night - but it didn’t bother us too much. Comfortable beds and excellent service/ staff. Impressive and beautiful huge tree in the middle of the hotel, the building was built around it!

Ben, Germany

Loved the location. Shower water pressure was also amazing.

Ben, USA

The beds are outstanding. Huge! And very comfy. The room also gets very dark at night with the shades drawn which is ideal. The staff were wonderful, very helpful and immediately spoke English when they found wevdidbt speak Spanish. We liked all the interchangeable places we could spend time with the sister hotels. The pool is divine and the area around was the absolute nicest place to be. The hotel itself is lovely with the open area in the centre and the rooftop too.

Rebeccathoms, New Zealand

During our recent 2-night stay at Casa Doña Susana we found the king-sized bed to be very comfortable. We found the room's décor very pleasing. We enjoyed being on the ground floor, and we frequently used the communal tables and chairs in the central courtyard where we had pleasant conversations with other guests. We were pleased with the morning coffee and cookies offered in the reception area. We enjoyed the heated rooftop pool and relaxing in the sun at the tables, chairs and lounge beds.

Journeycakes, Canada

The room was small but stuffed with a king size bed which I loved.The sheets and pillows were perfect.The room was spotless.The staff friendly and very helpfull.The dipping pool and roof top garden was lovely and relaxing,Iwish I had spent daily time on the deck reading and relaxed.The hotel was close in proximity to where I wanted to be.Area super busy but no safety issues for me.The hotel is off the Main Street which was more quiet.

Vickey, Canada

9.3

Excellent location!
Great neighbourhood
Great neighbourhood
Great neighbourhood
Great neighbourhood

What guests loved the most:
“Location is the best rooftop pool fantastic beach club on great beach nothing bad to say a great little hotel”

Dean Canada
“It a very beautiful hotel with a Mexican vibe. It has a very peaceful atmosphere, I especially enjoyed classical music played in the lobby and pool area on the rooftop. The location is perfect! ”

Anna Netherlands
“Rooms were good and spacious. Hurricanes Willa was great. Location is really good downtown only a block from the beach.”

Richard Canada
“The butler at Casa Dona was very helpful in booking bus reservations online. He was always personable and professional in his approach. ”

Jonathan Canada
“The location is great, so many places nearby to have dinner”

Ulises Mexico
“Quite big hotel, situated in the middle of the busy and VERY touristy neighborhood with a nice rooftop terrace + pool. 2min Walk to the beach. ”

Ben Germany
“Loved the location. Shower water pressure was also amazing.”

Ben USA
“The beds are outstanding. Huge! And very comfy. The room also gets very dark at night with the shades drawn which is ideal. ”

Rebeccathoms New Zealand
“During our recent 2-night stay at Casa Doña Susana we found the king-sized bed to be very comfortable. We found the room's décor very pleasing. ”

Journeycakes Canada
“The room was small but stuffed with a king size bed which I loved.The sheets and pillows were perfect.The room was spotless.The staff friendly and very helpfull.The dipping pool and roof top garden...”

Vickey Canada

One of our bestsellers in Puerto Vallarta! Located 10 minutes from downtown Puerto Vallarta by car, this adults-only hotel is a 10-minute walk from the public beach. It features a rooftop pool and bar and on-site restaurants.

The rooms at Casa Doña Susana are equipped with a refrigerator and cable TV. An electronic safety deposit box is provided and room service is available.

This Puerto Vallarta hotel offers concierge services and a 24-hour currency exchange. A terrace solarium is located on the hotel which provides a panoramic view of the city.

Puerto Vallarta International Airport is 10 minutes from Casa Doña Susana. The Vallarta Marina Golf Club is less than 15 minutes from the hotel.

This is our guests' favourite part of Puerto Vallarta, according to independent reviews.

This property also has one of the best-rated locations in Puerto Vallarta! Guests are happier about it compared to other properties in the area.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

This hotel is also rated for the best value in Puerto Vallarta! Guests are getting more for their money when compared to other properties in this city.

We speak your language!

Your stay will include:

Sun terrace Terrace Outdoor pool

Casa Doña Susana has been welcoming Booking.com guests since 19 May 2011.

Missing some information?

Brilliant!

Most popular facilities

Swimming pool

Free WiFi

Free parking

Outdoor pool

Non-smoking rooms

Restaurant

Private beach area

Good for couples - they rate the facilities 8.1 for two-person stays.

Currency exchange: Need local currency? This property offers currency exchange on site.

Guests love...

“rooftop pool”
24 related reviews

“comfortable bed”
11 related reviews

“roof top”
10 related reviews

Situated in the best rated area in Puerto Vallarta, this hotel has an excellent location score of 9.3

Breakfast info

Buffet

Free private parking available at the hotel

Checkin day

Checkin month

Checkout day

Checkout month

Availability

When would you like to stay at Casa Doña Susana?

Check-in date

Check-out date

Rooms

Adults

Children

Just booked in Puerto Vallarta 7 hotels like Casa Doña Susana were just booked on our site

Hotel surroundings – Guests loved walking around the neighbourhood!

Closest landmarks

Cruise Ship Pier
3.6 miles
Aquaventuras Park
7.3 miles

Beaches in the neighbourhood

Los Muertos Beach White sand
Swimming, Water sports, Food and drink, Watching the sunset
Amapas Beach Rocky
Watching the sunset
Conchas Chinas Beach Rocky
Swimming

Closest airports

Lic. Gustavo Diaz Ordaz Airport
5.4 miles

What travellers love about this location

“Location is the best rooftop pool fantastic beach club on great beach nothing bad to say a great little hotel”

Dean

Canada

9.1

“Very quit and close to the beach”

Marco

USA

“Loved the location. Shower water pressure was also amazing.”

Ben

USA

9.5

Are you missing any information about this area?

Brilliant!

1 restaurant on site

Mi Pueblito

Cuisine: Mexican

Menu: Buffet & à la carte

4 reasons to choose Casa Doña Susana

Why book with us

Manage your bookings online

The staff speak English

Booking is safe

House rules Casa Doña Susana takes special requests - add in the next step!

Check-in

From 15:00 hours

Check-out

Until 12:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.

Children and extra beds

Children cannot be accommodated at the hotel.

Free! All children or adults stay free of charge when using existing beds.

Free! All further older children or adults stay free of charge for extra beds.

There is no capacity for cots in the room.

There is no capacity for extra beds in the room.

Any type of extra bed is upon request and needs to be confirmed by management.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Casa Doña Susana accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests with an all-inclusive rate can enjoy food and drinks in the Hotel Playa Los Arcos next door.

“It a very beautiful hotel with a Mexican vibe. It has a very peaceful atmosphere, I especially enjoyed classical music played in the lobby and pool area on the rooftop. The location is perfect! Just 2 min away from the beach. There're a lot of nice bars and restaurants nearby.”

Anna

Netherlands

“The butler at Casa Dona was very helpful in booking bus reservations online. He was always personable and professional in his approach. At all times other hotel personnel tried their best to respond quickly to requests.”

Jonathan

“Quite big hotel, situated in the middle of the busy and VERY touristy neighborhood with a nice rooftop terrace + pool. 2min Walk to the beach. We had a small room on the second floor with a balcony towards the street - bad isolation so it was pretty noisy at night - but it didn’t bother us too much. Comfortable beds and excellent service/ staff. Impressive and beautiful huge tree in the middle of the hotel, the building was built around it! ”

Germany

“The beds are outstanding. Huge! And very comfy. The room also gets very dark at night with the shades drawn which is ideal. The staff were wonderful, very helpful and immediately spoke English when they found wevdidbt speak Spanish. We liked all the interchangeable places we could spend time with the sister hotels. The pool is divine and the area around was the absolute nicest place to be. The hotel itself is lovely with the open area in the centre and the rooftop too.”

Rebeccathoms

New Zealand

“During our recent 2-night stay at Casa Doña Susana we found the king-sized bed to be very comfortable. We found the room's décor very pleasing. We enjoyed being on the ground floor, and we frequently used the communal tables and chairs in the central courtyard where we had pleasant conversations with other guests. We were pleased with the morning coffee and cookies offered in the reception area. We enjoyed the heated rooftop pool and relaxing in the sun at the tables, chairs and lounge beds.”

Journeycakes

“The room was small but stuffed with a king size bed which I loved.The sheets and pillows were perfect.The room was spotless.The staff friendly and very helpfull.The dipping pool and roof top garden was lovely and relaxing,Iwish I had spent daily time on the deck reading and relaxed.The hotel was close in proximity to where I wanted to be.Area super busy but no safety issues for me.The hotel is off the Main Street which was more quiet.”

Vickey

See all guest reviews for Casa Doña Susana

Newest reviews for Casa Doña Susana

Reviewed: 29 November 2018

Dean
Canada
9.2

Superb
- • Leisure trip
- • Group of friends
- • King Room
- • Stayed 3 nights
- • Submitted via mobile
Not advertised as no smoking anywhere on premises. Rooms without balconies very small
Location is the best rooftop pool fantastic beach club on great beach nothing bad to say a great little hotel

Stayed in November 2018
Reviewed: 20 November 2018

Lillian
Mexico
5.0

“Will look for a different loaction for their price....”
- • Leisure trip
- • Group of friends
- • King Room
- • Stayed 9 nights
- • Submitted via mobile
The room rate too high for 1 or 2 star. Windows blocked. Hugh fan noise outside the room. The smell of staff food cooking, starting at 6 am. TV cracking up.

Stayed in November 2018
Reviewed: 6 November 2018

Anna
Netherlands
9.2

Superb
- • Leisure trip
- • Solo traveller
- • King Room
- • Stayed 3 nights
Not sure if it was only in my room, but the only window i had was on the stairway, so the curtains always have to be closed.
It a very beautiful hotel with a Mexican vibe. It has a very peaceful atmosphere, I especially enjoyed classical music played in the lobby and pool area on the rooftop. The location is perfect! Just 2 min away from the beach. There're a lot of nice bars and restaurants nearby.

Stayed in October 2018
Reviewed: 3 November 2018

Richard
Canada
6.3

Pleasant
- • Leisure trip
- • Couple
- • King Room
- • Stayed 10 nights
- • Submitted via mobile
Food was below par. Having only stayed 4+* before this is definitely only 2*.
Rooms were good and spacious. Hurricanes Willa was great. Location is really good downtown only a block from the beach.

Stayed in October 2018
Reviewed: 1 November 2018

Anonymous
USA
7.5

Good
- • Leisure trip
- • Couple
- • King Room
- • Stayed 7 nights
- • Submitted via mobile
The room was too dark for me. The bathroom needs updating.
Location, location, location!!!! Quiet and cozy, charming and quaint.Rooftop pool.

Stayed in October 2018
Reviewed: 31 October 2018

Jonathan
Canada
8.3

“A Nice Boutique Hotel”
- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted via mobile
The ac unit in the suite worked inconsistently.
The butler at Casa Dona was very helpful in booking bus reservations online. He was always personable and professional in his approach. At all times other hotel personnel tried their best to respond quickly to requests.

Stayed in October 2018
Reviewed: 11 October 2018

Anonymous
USA
10

“Save money and stay here!! ”
- • Leisure trip
- • Group of friends
- • King Room
- • Stayed 2 nights
- • Submitted via mobile
Clean. Nice room with comfy bed. Upstairs pool was quiet and had umbrellas for shade. Just a block walk over to Los Arcos for food. Pool there not shaded. Can bring drinks back to upstairs pool. Definitely worth staying at Dona Susana to save money and we actually enjoyed it more because it was kid-free and quiet. All the staff were very nice and helpful. Do the day activities with Adrian!

Stayed in October 2018
Reviewed: 1 October 2018

Anonymous
Canada
6.7

Pleasant
- • Leisure trip
- • Solo traveller
- • King Room
- • Stayed 5 nights
- • Submitted via mobile
work on pool level was for hours on end during morning sun was so loud-myself&other guests complained of quite bad headaches. Also the sister spa was closed4renos but they offered massage in a hotel"room" by kids pool. definetly not spa like &should not have been the standard price.
Clean. As always Casa D.Susana has wonderful staff&service.

Stayed in September 2018
Reviewed: 25 September 2018

Anonymous
USA
10

Exceptional
- • Leisure trip
- • Couple
- • King Room
- • Stayed 7 nights
- • Submitted via mobile
I am 6'4 so I kept bumping my head on the bathroom door way and the shower.
The place was clean and the food was great . I just love it all.

Stayed in September 2018
Reviewed: 13 August 2018

Ulises
Mexico
6.7

“Great location but if you are looking for a comfortable room this might not be your option”
- • Leisure trip
- • Solo traveller
- • King Room
- • Stayed 2 nights
The room was very small
The location is great, so many places nearby to have dinner

Stayed in August 2018
Reviewed: 18 June 2018

Zuizy
USA
8.3

“Sweet and quaint!! Very Clean!!”
- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted via mobile
Sadly there was no furniture to sit on to enjoy the birds singing (there's an amazing beautiful open space as you walk towards the stairs, but nowhere to sit 😩) Not utilizing this gem properly.
The ambiance of the hotel, Just lovely!!!! Location was perfect! We personally decided to upgrade "All Inclusive" having access to Los Arcos Hotel. It was 100% worth it!!!!

Stayed in June 2018
Reviewed: 12 June 2018

Teacher-Kelly
Canada

1 helpful vote
9.6

“Beautiful Place -- Wonderful Location”
- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted via mobile
The step into the bathroom is a little bit of a nuisance.
The bed is comfortable, and the room is nicely decorated. We loved the balcony.

Stayed in June 2018
Reviewed: 31 May 2018

Laurie
USA
9.2

“Charming hotel with Great Romantic Zone Location near Beach.”
- • Leisure trip
- • Couple
- • King Room
- • Stayed 6 nights
- • Submitted via mobile
Wish our room was a little larger. They vary in size depending on location of room. Otherwise, great stay.
Famtastic staff! We had an issue with the air conditioner & they fixed it right away. It was our issue in working the air & not the hotel’s. We liked the high ceilings in our room which made the smaller room feel larger. It came with a fridge, a big +. Also, we love the hotel pool on the roof which is a great HH gathering spot to interact with other guests. Always great conversations & advice from local & remote visitors. Many repeat guests😀 We like that we can use the other Los Arcos hotel facilities as well. Location couldn’t be more perfect. We have stayed here two yrs in a row. It is our fave Los Arcos hotel (we have stayed at all locations.) Very clean.. kudos to housekeeping!

Stayed in May 2018
Reviewed: 13 May 2018

Marco
USA
10

Exceptional
- • Leisure trip
- • Couple
- • King Room
- • Stayed 3 nights
- • Submitted via mobile
room was kind small
Very quit and close to the beach

Stayed in May 2018
Reviewed: 6 May 2018

Alvaro
USA
2.5

“To noisy. Never Again.”
- • Leisure trip
- • Couple
- • King Room
- • Stayed 6 nights
- • Submitted via mobile
The property is two noisy. I would not stay there again. The noise is from the employees.

Stayed in May 2018

Sleeps	Room type
	King Room 1 extra-large double bed	Show prices
Start of dialog content 댴 Private bathroom This room features air conditioning, safety box and cable TV. The bathroom is private. Room facilities: • Shower • Safety Deposit Box • Telephone • Air conditioning • Hairdryer • Refrigerator • Free toiletries • Private bathroom • Cable Channels Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date / / Check-in date Check-out date / / Check-out date Rooms Adults Children End of dialog content

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Hotel Casa Doña Susana