Get the celebrity treatment with world-class service at Hotel Casa Hormiga

Hotel Casa Hormiga features free bikes, outdoor swimming pool, a garden and terrace in Bacalar. Featuring a restaurant, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. There is free private parking and the property provides paid airport shuttle service. At the hotel, all rooms come with a desk, bed linen and a balcony with a pool view. Rooms have a safety deposit box, while selected rooms here will provide you with a patio and others also have garden views. All guest rooms feature a closet. Languages spoken at the reception include English and Spanish. The nearest airport is Chetumal International Airport, 22 miles from Hotel Casa Hormiga.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Hotel Casa Hormiga has been welcoming Booking.com guests since May 1, 2021

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (9.1)

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 king bed
and
1 queen bed
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Guest reviews

Categories:

Staff
9.3
Facilities
9.3
Cleanliness
9.4
Comfort
9.4
Value for money
8.7
Location
9.1
Free WiFi
8.4
High score for Bacalar
Select topics to read reviews:

See what guests loved the most:

  • Travis
    United States of AmericaUnited States of America
    The service, food, and peaceful nature of the hotel was exceptional. It was very convenient to restaurants and the lake.
  • Patrick
    LebanonLebanon
    The zen-like atmosphere of the hotel. It was a very soothing, serene place. The staff were really nice too. We loved our stay. Definitely recommend.
  • Audrey
    United States of AmericaUnited States of America
    Incredible design and thoughtfulness of the space. The common area- with a yoga nest, breakfast area, and lounge sofas- was a special touch.
  • Eva
    CanadaCanada
    We had a wonderful stay at Hotel Casa Hormiga. The property is beautiful and it is very close to the lagoon. The staff were very friendly and helpful.
  • Casey
    United States of AmericaUnited States of America
    Casa Hormiga was beautiful with a kind and helpful staff. A short walk to el centro, about an 8 minute walk. not a bad location. Really enjoyed our stay
  • Heather
    MexicoMexico
    everything was great. The aesthetic is perfect and the rooms are so comfortable. we used the pool every single day and the spa was great as well. breakfast was included and really great every morning.
  • Annabelle
    NetherlandsNetherlands
    The room, atmosphere, people and food, everything was amazing!! would definitely stay here again when visiting Bacalar and recommend it to others! The staff was very lovely and helpful and the way the hotel and its facilities looked were breathtaking
  • Nour
    CanadaCanada
    The property was stunning. The architecture of the hotel, the small jungles we’d find in every corner and the pools made this hotel truly outstanding and remarkable. Every room’s balcony was private, so it was perfect to relax in peace. The food...
  • Erica
    United States of AmericaUnited States of America
    Loved the breakfast each day and complimentary yoga. I liked that the food was fresh and not same breakfast options each day.
  • Pattaraporn
    United States of AmericaUnited States of America
    everyone and everything was aesthetically pleasing! staffs are the nicest people , all smiles , great vibes!

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • You have straight access to the water?

    We are located one block from the water and we offer an exclusive spot at La Playita beach club 4 blocks from Casa Hormiga. Saludos!
    Answered on 24 November 2021
  • Good morning we are travelling to Bacalar on 10th April. Please can you allow us our baby ( 8 months) at the resort the other children are 8 & 13

    Thank you for contacting Casa Hormiga Our architecture is not suitable for small children, children 6 years and older are allowed. Best regards
    Answered on 12 March 2022
  • Do you organise return private transfers from Cancun Airport? How much would it cost for 5 adults? How long would it take? Thank you

    Hi, thank you for contacting Casa Hormiga, we could arrange a private Pick up with an external service, the cost is $8,300 mxn (488 USD)in cash or $8,..
    Answered on 23 April 2023
  • Hi! Do you happen to offer vegan options for breakfast? Thanks in advance!

    Hi! Thank you for contacting Casa Hormiga. We have different vegan options for breakfast and for the rest of the meals. For any other questions I am a..
    Answered on 18 August 2022
  • Hello, do you have any top floor rooms available for tomorrow night?

    Hello! It would be a pleasure to host you, could you tell me the date and number of people to give you the right information? Thank you
    Answered on 14 July 2022
  • Hi I'm looking at reserving for my manager, he needs strong wifi to make a few video conference calls - would you able to accommodate this securely? ..

    Hi Holly thanks for contacting with us at Casa Hormiga. Our wifi was recently upgraded to optic fiber, two modems with 1000mb, it should fly ;)
    Answered on 3 April 2023
  • Still looking?

Hotel area info *

Restaurants
1 Restaurant On Site

  • Brote
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Traditional

Amenities of Hotel Casa Hormiga
Great facilities! Review score, 9.3

Most popular amenities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Airport shuttle
  • Restaurant
  • Non-smoking rooms
  • Spa
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • Pool view
  • Garden view
  • View
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Outdoor dining area
  • Sun deck
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Cleaning products
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Snorkeling
    Additional chargeOff-site
  • Horseback riding
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Canoeing
    Additional chargeOff-site
  • Windsurfing
    Additional chargeOff-site
  • Fishing
    Additional chargeOff-site
Living Area
  • Dining area
  • Sitting area
  • Desk
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is needed).
    Front Desk Services
    • Invoice provided
    • Private check-in/out
    • Baggage storage
      Additional charge
    • 24-hour front desk
    Entertainment & Family Services
    • Indoor play area
    • Board games/Puzzles
    Cleaning Services
    • Daily housekeeping
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Security alarm
    • Key access
    • 24-hour security
    • Safe
    General
    • Shuttle service
      Additional charge
    • Grocery deliveries
      Additional charge
    • Hypoallergenic
    • Designated smoking area
    • Air conditioning
    • Hypoallergenic room available
    • Wake-up service
    • Tile/Marble floor
    • Private entrance
    • Car rental
    • Fan
    • Family rooms
    • Ironing facilities
    • Facilities for disabled guests
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Room service
    Accessibility
    • Lowered sink
    • Raised toilet
    • Wheelchair accessible
    Outdoor swimming pool
    Free!
    • Open all year
    • All ages welcome
    Spa
    • Kids' pool
    • Locker rooms
    • Fitness classes
    • Yoga classes
    • Full-body massage
    • Hand massage
    • Head massage
    • Couples' massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/Wellness packages
    • Foot bath
    • Spa lounge/Relaxation area
    • Spa facilities
    • Beach chairs/Loungers
    • Public Bath
      Additional charge
    • Hot tub/Jacuzzi
      Additional charge
    • Massage
      Additional charge
    • Spa
      Additional charge
    Languages Spoken
    • English
    • Spanish

    Sustainability initiatives

    This property has taken steps to provide more sustainable and eco-friendly travel

    House rules

    Hotel Casa Hormiga takes special requests – add in the next step!

    Check-in

    From 3:00 PM to 10:00 PM

    Check-out

    From 7:00 AM to 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Refundable damage deposit

    A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

    Children & Beds

    Child policies

    Children over 6 are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Mastercard Visa American Express Cash Hotel Casa Hormiga accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print

    A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

    FAQs about Hotel Casa Hormiga

    • Hotel Casa Hormiga is 2,600 feet from the center of Bacalar. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, Hotel Casa Hormiga is popular with guests booking family stays.

    • Room options at Hotel Casa Hormiga include:

      • Double
      • Twin
      • Suite

    • Check-in at Hotel Casa Hormiga is from 3:00 PM, and check-out is until 12:00 PM.

    • Yes, there's a hot tub. You can find out more about this and the other facilities at Hotel Casa Hormiga on this page.

    • Hotel Casa Hormiga has 1 restaurant:

      • Brote

    • The prices at Hotel Casa Hormiga may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Hotel Casa Hormiga offers the following activities/services (charges may apply):

      • Spa
      • Hot tub/Jacuzzi
      • Massage
      • Snorkeling
      • Diving
      • Fishing
      • Canoeing
      • Windsurfing
      • Couples' massage
      • Walking tours
      • Spa/Wellness packages
      • Public Bath
      • Yoga classes
      • Horseback riding
      • Spa lounge/Relaxation area
      • Locker rooms
      • Hand massage
      • Bicycle rental
      • Neck massage
      • Swimming pool
      • Fitness classes
      • Bike tours
      • Spa facilities
      • Head massage
      • Back massage
      • Full-body massage
      • Foot bath
      • Foot massage

    • Guests staying at Hotel Casa Hormiga can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

      Breakfast option(s) include:

      • Continental