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Casa Lum

Real de Guadalupe #30, Centro, 29200 San Cristóbal de Las Casas, Mexico – Excellent location – show map

Excellent location – rated 9.8/10! (score from 263 reviews)

Real guests • Real stays • Real opinions

9.4
Wonderful
263 reviews

location, exceptional staff, spacious and cozy rooms, very clean.

Lodato United States of America

Casa Lum is a beautiful property, extremely well located in the heart of San Cristobal. the staff is amazing (especially Janet)! it was nice to have hot water and good water pressure in the showers.

Kristin Mexico

very centrally located , very nice staff , very good food incl. the breakfast

Torsten Mexico

The staff was extremely helpful and made us feel at home. They anticipated all our needs and fulfilled all our whims and wishes. We are vegans, and we had vegan breakfast prepared for us -- often with the ingredients the chef brought from her own garden. Amazing. Very nice "boutique"-quality rooms. The location is superb -- the best part of town. Overall, a great place to be.

Zygmunt United States of America

Gorgeously renovated Colonial. Very airy and minimalist with artisan elements. Wonderful beds and ceiling and little terrace!! Brilliant spot and feel. Would love to stay longer!!

Juliane United States of America

Location, beautiful facilities, great service. Very clean.

Norma United States of America

The location was great , very centric The hotel is beautiful and the room was clean, comfortable and spacious. The staff was friendly and so attentive. Made us feel welcome and at home. Highly recommend

Etti Panama

Beautiful hotel, tasty food, excellent service and great location!

Ramon Mexico

Staff was extremely catering which was very nice. Gabriel made us feel very welcomed.

Erica United States of America

Beautiful hotel with the friendliest, most helpful staff I have ever encountered in all my life. Every single one of them. We had to leave the hotel at 6 am, they had coffee and toast and jelly outside our room at 5:30 am. That is just one example.

Christopher United States of America
9.4
Wonderful
263 reviews
  • What guests loved the most:
  • “location, exceptional staff, spacious and cozy rooms, very clean.”
    Lodato Lodato United States of America United States of America
  • “Casa Lum is a beautiful property, extremely well located in the heart of San Cristobal. the staff is amazing (especially Janet)! it was nice to have hot water and good water pressure in the showers.”
    Kristin Kristin Mexico Mexico
  • “very centrally located , very nice staff , very good food incl. the breakfast”
    Torsten Torsten Mexico Mexico
  • “The staff was extremely helpful and made us feel at home. They anticipated all our needs and fulfilled all our whims and wishes.”
    Zygmunt Zygmunt United States of America United States of America
  • “Gorgeously renovated Colonial. Very airy and minimalist with artisan elements. Wonderful beds and ceiling and little terrace!! Brilliant spot and feel. Would love to stay longer!!”
    Juliane Juliane United States of America United States of America
  • “Location, beautiful facilities, great service. Very clean.”
    Norma Norma United States of America United States of America
  • “The location was great , very centric The hotel is beautiful and the room was clean, comfortable and spacious. The staff was friendly and so attentive. Made us feel welcome and at home.”
    Etti Etti Panama Panama
  • “Beautiful hotel, tasty food, excellent service and great location!”
    Ramon Ramon Mexico Mexico
  • “Staff was extremely catering which was very nice. Gabriel made us feel very welcomed.”
    Erica Erica United States of America United States of America
  • “Beautiful hotel with the friendliest, most helpful staff I have ever encountered in all my life. Every single one of them.”
    Christopher Christopher United States of America United States of America

Categories:

  • Staff 9.7
  • Facilities 9.4
  • Cleanliness9.5
  • Comfort 9.6
  • Value for money9.0
  • Location 9.8
High score for San Cristóbal de Las Casas

You're eligible for a Genius discount at Casa Lum! To save at this property, all you have to do is sign in.

Featuring a restaurant and bar, Casa Lum Hotel Eco Chic is located in San Cristóbal de Las Casas. This hotel offers a business center, garden and terrace. Free WiFi access is available.

Each room at the hotel provides a flat-screen cable TV, sofa and iron. Complete with a bath or shower, private bathrooms also include a hairdryer and free toiletries.

A 24-hour front desk welcomes guests to Cassa Lum Hotel Eco Chic, which features a snack bar, gift shop and banquet facilities. Other amenities offered at the hotel include a tour desk, laundry facilities and luggage storage. The property offers free parking.

The hotel is 1,000 feet from San Cristobal Cathedral, 1,000 feet from Central Plaza & Park and 1,650 feet from Del Carmen Arch.

This is our guests' favorite part of San Cristóbal de Las Casas, according to independent reviews.

Couples in particular like the location – they rated it 9.9 for a two-person trip.

Casa Lum has been welcoming Booking.com guests since Apr 2, 2015

Show me more
Most popular amenities
Free parking
Free WiFi
Family rooms
Airport shuttle
Restaurant
Room service
Non-smoking rooms
Facilities for disabled guests
Bar

Property Highlights

Located in the best-rated area in San Cristóbal de Las Casas, this hotel has an excellent location score of 9.8

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, American

Free private parking

Saved to 1173 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 full bed
1 full bed
2 full beds
1 full bed
and
1 king bed
1 king bed
1 full bed
1 full bed
1 full bed
and
1 king bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
9.7
Facilities
9.4
Cleanliness
9.5
Comfort
9.6
Value for money
9.0
Location
9.8
Free WiFi
7.7
High score for San Cristóbal de Las Casas

Select topics to read reviews:

See what guests loved the most:

  • Lodato
    United States of AmericaUnited States of America
    “location, exceptional staff, spacious and cozy rooms, very clean.”
  • Kristin
    MexicoMexico
    “Casa Lum is a beautiful property, extremely well located in the heart of San Cristobal. the staff is amazing (especially Janet)! it was nice to have hot water and good water pressure in the showers.”
  • Torsten
    MexicoMexico
    “very centrally located , very nice staff , very good food incl. the breakfast”
  • Z
    Zygmunt
    United States of AmericaUnited States of America
    “The staff was extremely helpful and made us feel at home. They anticipated all our needs and fulfilled all our whims and wishes. We are vegans, and we had vegan breakfast prepared for us -- often with the ingredients the chef brought from her...”
  • Juliane
    United States of AmericaUnited States of America
    “Gorgeously renovated Colonial. Very airy and minimalist with artisan elements. Wonderful beds and ceiling and little terrace!! Brilliant spot and feel. Would love to stay longer!!”
  • Norma
    United States of AmericaUnited States of America
    “Location, beautiful facilities, great service. Very clean.”
  • Etti
    PanamaPanama
    “The location was great , very centric The hotel is beautiful and the room was clean, comfortable and spacious. The staff was friendly and so attentive. Made us feel welcome and at home. Highly recommend”
  • Ramon
    MexicoMexico
    “Beautiful hotel, tasty food, excellent service and great location!”
  • Erica
    United States of AmericaUnited States of America
    “Staff was extremely catering which was very nice. Gabriel made us feel very welcomed.”
  • Christopher
    United States of AmericaUnited States of America
    “Beautiful hotel with the friendliest, most helpful staff I have ever encountered in all my life. Every single one of them. We had to leave the hotel at 6 am, they had coffee and toast and jelly outside our room at 5:30 am. That is just one example.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours
  • re the rooms heated or re there space heaters available
    have a radiant floor heating
    Answered on 16 December 2019
  • I will be arriving on the 26th at 0730am and staying until the 28th so 2 nights. As I will.arrive so early will I be able to check in early
    The check in is from 3 in the afternoon, we can only protect the suitcases until the room is available so that you can occupy it
    Answered on 12 February 2022
  • How quiet is this room? Would like to book but we are light sleepers and some comments about stats say it can get noisy because of the music etc?
    The room you reserved is located just in front of the reception and next to the restaurant. Once activities are closed, the music is turned off and we will ensure that our staff does not make noise so that they can rest better.
    Answered on 9 January 2021
Hotel area info *
1 Restaurant On Site

    Restaurante Casa Lum

    Food: Mexican, Local, International

    Menu: À la carte

Amenities of Casa Lum
Most popular amenities
Free parking
Free WiFi
Family rooms
Airport shuttle
Restaurant
Room service
Non-smoking rooms
Facilities for disabled guests
Bar
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Walk-in closet
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Cleaning products
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
Living Area
  • Sofa
Media & Technology
  • Flat-screen TV
  • Cable channels
  • DVD player
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available at a location nearby (reservation is needed).
  • Parking garage
Front Desk Services
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Hypoallergenic
  • Designated smoking area
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Tile/Marble floor
  • Heating
  • Laptop safe
  • Packed lunches
  • Soundproof rooms
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Spa
  • Full-body massage
  • Couples' massage
  • Back massage
  • Spa/Wellness packages
  • Massage
    Additional charge
Languages Spoken
  • English
  • Spanish

House rules

Casa Lum takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa American Express Casa Lum accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Please inform Casa Lum of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Casa Lum

  • Casa Lum is 800 feet from the center of San Cristóbal de Las Casas.

  • The prices at Casa Lum may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Casa Lum has 1 restaurant:

    • Restaurante Casa Lum

  • Room options at Casa Lum include:

    • Double
    • Family
    • Suite

  • Casa Lum offers the following activities/services (charges may apply):

    • Massage
    • Back massage
    • Bicycle rental
    • Full-body massage
    • Walking tours
    • Couples' massage
    • Spa/Wellness packages
    • Bike tours
    • Tour or class about local culture

  • Yes, Casa Lum is popular with guests booking family stays.

  • Check-in at Casa Lum is from 3:00 PM, and check-out is until 12:00 PM.

  • Guests staying at Casa Lum can enjoy a highly-rated breakfast during their stay (guest review score: 9.2).

    Breakfast option(s) include:

    • Continental
    • American
    • À la carte