About this property

Comfortable Accommodations: Hotel Casa Once in Santiago de Querétaro offers 4-star comfort with air-conditioning, private bathrooms, and garden views. Each room includes a work desk, soundproofing, and free WiFi. Exceptional Facilities: Guests can relax on the sun terrace, enjoy the year-round outdoor swimming pool, and unwind in the hot tub. The property features a garden, outdoor seating area, and an inner courtyard. Delicious Breakfast: A complimentary American breakfast with warm dishes, juice, pancakes, cheese, and fruits is served daily. Special diet menus and express check-in and check-out services enhance the stay. Prime Location: Located 14 mi from Querétaro International Airport, the hotel is a short walk from San Francisco Temple and near attractions such as Josefa Ortiz de Dominguez Auditorium. Guests appreciate the attentive staff and excellent service.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Located in the best-rated area in Querétaro, this hotel has an excellent location score of 9.8

    • Breakfast Info

    • American


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 queen bed
2 queen beds
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Paul
    United States United States
    Fantastic centro histórico location. Beautifully reimagined space and very comfortable. Purified water at the sink and shower is a wonderful touch.
  • Ana
    United States United States
    Wonderful location with a beautiful boutique hotel, clean, well furnished and excellent customer service. I felt well cared for and safe. Delicious breakfast was a plus!
  • Charles
    United States United States
    The staff is wonderful and they served a hearty breakfast each morning. Bed was so comfortable and the bathroom large with a nice deep tub. Beautiful view from common rooftop area. It was so close to several squares and many restaurants but it was...
  • Jim
    United States United States
    Breakfast was not as bountiful as it should have been. Need more yogurt and fruit
  • Mike
    United States United States
    We loved Once. Beautifully remodeled 300 year old home. Every detail designed with care and flair. Great Location and staff. We will be back again.
  • James
    Honduras Honduras
    Great breakfast. Wonderful service and attention. Peaceful yet central location. Excellent internet for my online work. Beautiful place and excellent bed. Everything wonderful, comfortable, beautiful and functional.
  • Gary
    United States United States
    The owner and house keeper were really good, friendly people.
  • Victor
    Mexico Mexico
    The location was great. There's a nice pool and daybeds to relax. The hotel street is not busy. Breakfast is delicious.
  • Anne
    United States United States
    Amazing! Steps away from the high spots of the colonial city. The rooms are lovely and unique. Clean and quite large! The staff is great - super friendly and courteous. Breakfast was wonderful. Ambience perfect.
  • Roberto
    Costa Rica Costa Rica
    The room was spacious and well distributed, location was great and the terrace is breathtaking!

Hotel area info

House rules

Hotel Casa Once takes special requests – add in the next step!
Check-in
From 2:00 PM to 10:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 12:00 PM to 1:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children over 3 are welcome.

Children 11 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Casa Once of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.