You might be eligible for a Genius discount at Hotel Casa Ortiz. Sign in to check if a Genius discount is available for your selected dates.
Genius discounts at this property are subject to booking dates, stay dates, and other available deals.
About this property
Elegant Accommodations: Hotel Casa Ortiz in Ciudad Valles offers 5-star comfort with air-conditioned rooms featuring private bathrooms, free WiFi, and modern amenities. Guests appreciate the room comfort and cleanliness. Exceptional Facilities: The hotel features a lush garden, a year-round outdoor swimming pool, and an outdoor seating area. Additional facilities include a private check-in and check-out service, a 24-hour front desk, and free on-site private parking. Convenient Location: Located 29 mi from Tamul Waterfalls, the hotel provides easy access to local attractions. Free streaming services and a tour desk enhance the guest experience. Guest Satisfaction: Highly rated by guests, Hotel Casa Ortiz is praised for its attentive staff and excellent service support.
Couples in particular like the location – they rated it 9.5 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Outdoor swimming pool
- Free parking
- Free Wifi
- Non-smoking rooms
- Family rooms
Sign in, save money
Guest reviews
Categories:
Select topics to read reviews:
Guests who stayed here loved
- Rashid
India“Good property, it's location and staff excellent” - Mejía
Mexico“Las habitaciones son muy lindas, frescas y limpias. El lugar es ideal para descansar, el área de alberca ideal para estancia con niños.” 
María Mexico“Limpieza, comodidad , climatizada , Paisajismo tropical, atención de recepcionistas, y buenos restaurantes frente al hotel. La única área de oportunidad es que la alberca necesita más tratamiento el agua y que tarda en salir agua caliente en baño”- Vanessa
Germany“Freundliche Rezeption, tolle Zimmer, gutes Frühstücks-Option direkt gegenüber, in der Nacht ruhig.” 
Hugo
United States“La calidez del personal, excelente comida en el restaurante”- Carlos Mexico“La atención del personal es muy buena, las instalaciones son muy confortables, las sábanas y toallas limpias y huelen bien. Se nota el cuidado de los dueños de la propiedad. La comida es muy buena.”
- Israel Mexico“Lo limpio, cómodo, el trato del personal es excelente. La ubicacion es el centro para salir a los diferentes lugares turisticos. Tranquilo, regresaria sin duda y sin buscar otra opción de hospedaje”
- Garcia Mexico“Desayuno excelente relación precio calidad sabor variedad.”
- Rodriguez Mexico“Es la tercera vez que me alojo aquí y siempre está limpio y muy muy comodo”
- Luis Mexico“La hospitalidad del personal, la disposición para brindar información turística, necesaria para el viajero. Todos sin excepción en recepción del hotel así como en el restaurante son personas amables y atentas.”
Hotel area info
House rules
Child policies
Children of all ages are welcome.
Children 6 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
