We loved staying here and this would be our first choice, should we return to San Cristobal de Las Casas. Our Junior suite was comfortable, beautifully decorated, quiet and had all the amenities we needed for our 4 night stay. The included breakfasts are exceptionally good and will set you up for the day. Every member of staff provided great service. Freddie and Frank were extremely personable and helpful with their suggestions regarding local restaurants; which local tour agency they recommended and finally arranging transport to the airport. We had an early departure and were most surprised to be handed packed-breakfasts for our onward journey.

Christina United States of America

The staff was friendly and available at all times. The food presentation at breakfast was elegant, and certainly plentiful. Everything was fresh and home made, very elegantly. The manager had access to terrific guides and was able to point us in the right direction for all we needed. Also, snacks were available ( no extra charge)

Laurie United States of America

We felt like we truly were in Chiapas as everything about the Casa exuded authenticity. The service was supreme The breakfast excellent. The bed comfortable

William United States of America

The staff were lovely, and the breakfast was fantastic! This hotel truly exceeded expectations. The beautiful textiles also brought a smile to my face.

Heath United States of America

Staff was very attentive. Lovely room. Attention to detail in common areas and rooms. Truest a beautiful hotel. Delicious breakfast every morning and perfect location. Couldn’t ask for more.

Rosa United States of America

One of the best hotels I have ever stayed at. Pampering staff, very comfortable room with fireplace, gorgeous setting, and amazing value. Definitely earns its 5 star rating.

Rochelle United States of America

They are very accommodating from airport pick-up and drop-off (for a cost and they disclose the amount when you set it up via email, phone call or in person). Sending you off with a box lunch if you can't make breakfast (give the front desk a 24 hour notice) You get to choose your breakfast off the menu so it's made fresh. They are available to assist you at anytime and suggested great places to eat, shop and site see within walking distance. They suggest where to eat, but if you want something other then suggested just ask. Not a typical 5 star hotel like USA, but definitely 5 star service. Great experience and wish we stayed longer, but we know better next time. More expensive then other hotels, but worth it in my opinion. They lock the door so just knock or right the bell and someone will come. Loved the decor within the hotel photos do it no justice.

Angela United States of America

The care they brought into preserving and showing travelers the beauty of the building and all the Chiapas art. Our room was big. The king bed with a living room. We had fires at night. It’s close to everything! The breakfast were delicious! I really appreciated the attention of the staff.

Lucero United States of America

The staff at Santa Lucía count not have been more accommodating. They even brought a birthday tart and small bottle of champagne to our room on my husband’s birthday!

Louise Mexico

My family and I felt welcome upon arrival at the hotel. The staff is amazing very polite and helpful. The rooms are beautifully decorated and a good size. We rented five rooms and we were happy with all of them. They have a good and tasty selection of food for breakfast. I definitely recommend it.

Irma United States of America