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Prices you can't beat!
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The staff speaks English
Hotel Hotel Casa Santiago Tulum
Calle 10 Sur S/N x 5 y 7 Sur, La Veleta, 77780 Tulum, Mexico – Great location - show map
The staff are exceptionally helpful. Beds firm as I prefer them and room, grounds very clean! It’s very quiet but close to gourmet coffee shops, Italian bistros and wood fired pizza places!

Loved it so much! Everything was great! Very nice staff, excellent room and the location was also very convenient.

wonderful, such a great find I the heart of some good restaurants . great staff!!

The staff are absolutely amazing! Super helpful with everything. The rooms are large and clean. The hot water in the shower is great. There is free coffee and drinking water in everyday and location in La Valeta is Perfect. I would stay here again.

Staff was EXCELLENT- friendly, professional, caring and helpful

I thought the room was very nice. The front desk was very helpful, she helped us book a tour and let us know some popular places in town to go. It was my wife’s birthday and they decorated our room when we were away. That was very thoughtful! I would recommend this location to anyone going to the Tulum area.

The amazing service, the beautiful entrance with the pool and the bed!

I loved this boutique hotel. As soon as I booked, the owner wrote me a personalized message to accommodate my check in. The room was very big, well decorated and super clean. The bed was super comfortable and the internet was surprisingly strong. The staff was super nice and attentive. The young man who worked the front desk was especially nice. Although I live in Tulum, this will be my home away from home from hereon forward. Great value, just exceptional!

The staff was very friendly, welcoming and responsive. The room and pool were great. Nice and close to downtown Tulum.

The beds were really comfortable, the breakfast was delicious and the staff were amazing and friendly.

- What guests loved the most:
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Lorri
United States of America
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Milena
United States of America
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Catherine
United States of America
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Sarah
Australia
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Ariella
United States of America
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Vincent
United States of America
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Anthony
France
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Joseph
United States of America
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Kathleen
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Howard
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Categories:
Sleeps | Room Type | Price | ||
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Max adults: 4. Max children: 1 |
Family Room with Terrace
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Max adults: 3. Max children: 1 |
King Suite with Balcony
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Max adults: 3. Max children: 1 |
Queen Suite
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4 reasons to choose Hotel Casa Santiago Tulum
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The property usually replies within a few hours
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How far is the beachGood morning , the beach is about 15 minutes in car, and 23 minutes in bicycle.Answered on July 22, 2021
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Hi there, I am interested in booking this lovely looking spot. Are you able to tell me the speed of the Wifi please? I need to do a few reliable video calls whilst I stay.Hi, thanks for contacting us. We have 5 megas.Answered on May 12, 2021
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Hello, I have a rental car. So you have parking at your hotel ? Thank you .Good Morning. Hope you are well. And yes, we have a parking lot.Answered on November 10, 2021
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Hello do you provide transportation to beach ? Do you have tour to Chichen-Itza and Mayan ruins ?Hello, good morning I can tell you that for transportation to the beach we do not have but we can support you with the rental of bicycles that is directly with the hotel or with some rental of a scooter and regarding the tours, if we have both toursAnswered on December 21, 2021
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Hello, I would like to make a reservation at your property, how late can I check in? I will land in Cancun at 8:45pm so I may not arrive until after 11:00pm.Hello, of course you could check in after 11 at night, we give you a Master Lock code so that you can enter the hotel at the time of your arrival, your room information will be provided to you before your arrival.Answered on June 15, 2021
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Tulum Bus station0.9 miles
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Parque Nacional Tulum2.3 miles
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Bus station Tulum Ruins2.8 miles
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Tulum Archeological Site3.1 miles
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Ziggys3.4 miles
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Cesiak5.6 miles
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Sian Ka´an Biosphere Reserve7.7 miles
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Cenote Dos Ojos9.5 miles
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Xel Ha11 miles
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Xcacel-Xcacelito12.2 miles
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Restaurant La Coqueta Restaurant1.6 miles
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Restaurant Humo/Raw LOVE RESTAURANT0.3 miles
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Restaurant Los Aguachiles Restaurant0.3 miles
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Cafe/Bar Campanella0.4 miles
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Cafe/Bar Burrito Amor0.4 miles
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Ocean/Sea Tulum Beach3.1 miles
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Mountain Ruins Tulum3.1 miles
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Mountain Laguna Kaan Luum6.2 miles
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Ocean/Sea Sian Ka´an Biosphere Reserve7.5 miles
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Mountain Xel-Ha Park9.3 miles
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Lake Cenote Dos Ojos9.3 miles
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South Tulum Beach2.4 miles
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Las Palmas Beach2.5 miles
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Paraíso Beach2.8 miles
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Playa Pescadores2.9 miles
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Playa Santa Fe2.9 miles
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Cozumel International Airport41.2 miles
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Refundable damage deposit
A damage deposit of USD 25 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Crib by request
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Free |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
This property doesn't offer extra beds.
The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Hotel Casa Santiago Tulum accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please inform Hotel Casa Santiago Tulum of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of USD 25 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
FAQs about Hotel Casa Santiago Tulum
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From the nearest airport, you can get to Hotel Casa Santiago Tulum by:
- Car 1h 30min
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Room options at Hotel Casa Santiago Tulum include:
- Family
- Suite
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The prices at Hotel Casa Santiago Tulum may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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The following parking options are available to guests staying at Hotel Casa Santiago Tulum (subject to availability):
- Private Parking
- Parking
- Street parking
- Accessible parking
- Free parking
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Hotel Casa Santiago Tulum is 1 miles from the center of Tulum.
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Check-in at Hotel Casa Santiago Tulum is from 3:00 PM, and check-out is until 11:00 AM.
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Hotel Casa Santiago Tulum offers the following activities/services (charges may apply):
- Massage
- Hiking
- Snorkeling
- Diving
- Tennis court
- Fishing
- Canoeing
- Golf course (within 2 miles)
- Water park
- Foot massage
- Cooking class
- Beauty services
- Live music/Performance
- Hand massage
- Facial treatments
- Head massage
- Manicure
- Full-body massage
- Spa facilities
- Spa/Wellness packages
- Back massage
- Neck massage