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  6. Hotel Casa Santiago Tulum (Hotel) (Mexico) Deals

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  • Guest reviews (273)

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

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Hotel Hotel Casa Santiago Tulum

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step. Airport shuttle
Hotel Casa Santiago Tulum

Calle 10 Sur S/N x 5 y 7 Sur, La Veleta, 77780 Tulum, Mexico – Good location – show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
9.1
Awesome
273 reviews
  • Facilities

    9.2

  • Cleanliness

    9.6

  • Comfort

    9.4

  • Value for money

    9.0

  • Location

    7.4

  • Total

    9.1

  • Free WiFi

    9.2

The beds were really comfortable, the breakfast was delicious and the staff were amazing and friendly.

Howard United States of America

The staff was Great! Mayumy is one the nicest persons I ever met!! Gaby made me eggs every morning the way I like them.

Brian United States of America

We only spent two days here, the room was nice and the view from the balcony at nice was quite lovely. It was comfortable for the price. We enjoyed the breakfast provided which wasn’t too bad. The location was perfect and the staff was very helpful and friendly.

Roxie United States of America

Staff was so great, location is very central, room and hotel in general is very clean, breakfast was nice, overall was very convenient and accommodating!!

Doaa United States of America

The hotel was so pretty, especially the garden, the plants were stunning, lovely pool too! Fantastic staff also! The room was much bigger than I expected, really great furnishings and nice to have breakfast there. Coffee and water free all day. A short 10 minute or less walk to the main road with all the shops, restaurants etc I would definitely recommend this little hotel.

Maura United Kingdom

Small pool for a chill day, great breakfast with homemade cakes and delicious coffee, clean and cozy room with all stuff needed for a pleasant stay and very helpful staff!

Arkadiy Bulgaria

A truly unique boutique hotel in a cool,up and coming neighborhood, walking distance to the center of town. Diana and Leonardo at the front desk are amazing, she was kind enough to even text me a map to the hotel from the bus station as I was arriving and never tired of my questions, made great recommendations.Though the place is modern,it has the feel of a chill bed and breakfast. I left the place feeling like I made a new friend! The room is super clean, spacious and comfortable with a cute balcony and the breakfast was delicious.

Veronika United States of America

Property was amazing, such a beautiful setup. Very clean and comfy !! Small very relaxed vibe. Can’t say enough great things about this place. I would recommend it to anyone. Price is very good for what you get. And the morning coffee is always on and super delicious ! I am a coffee Nut :) and this coffee does not disappoint.

Eric Canada

The staff was very helpful with recommendations to local restaurants and attractions. Hotel was very clean, pool was nice and refreshing.

Juan United States of America

Nice big room in a very chic hotel. Beds were comfortable, and bathroom nice and clean. Pool looked very nice, and the parking was easy.

James United States of America

Staff

9.7
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
The building where the hotel is located
The building where the hotel is located
The swimming pool at or near Hotel Casa Santiago Tulum
The building where the hotel is located
The building where the hotel is located
The swimming pool at or near Hotel Casa Santiago Tulum
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Hotel Casa Santiago Tulum

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Hotel Casa Santiago Tulum

9.1
Awesome
273 reviews
  • 9.7

    Staff

  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Great check-in experience
  • What guests loved the most:
  • “The beds were really comfortable, the breakfast was delicious and the staff were amazing and friendly.”
    Howard Howard United States of America United States of America
  • “The staff was Great! Mayumy is one the nicest persons I ever met!! Gaby made me eggs every morning the way I like them.”
    Brian Brian United States of America United States of America
  • “We only spent two days here, the room was nice and the view from the balcony at nice was quite lovely. It was comfortable for the price. We enjoyed the breakfast provided which wasn’t too bad.”
    Roxie Roxie United States of America United States of America
  • “Staff was so great, location is very central, room and hotel in general is very clean, breakfast was nice, overall was very convenient and accommodating!!”
    Doaa Doaa United States of America United States of America
  • “The hotel was so pretty, especially the garden, the plants were stunning, lovely pool too! Fantastic staff also!”
    Maura Maura United Kingdom United Kingdom
  • “Small pool for a chill day, great breakfast with homemade cakes and delicious coffee, clean and cozy room with all stuff needed for a pleasant stay and very helpful staff!”
    Arkadiy Arkadiy Bulgaria Bulgaria
  • “A truly unique boutique hotel in a cool,up and coming neighborhood, walking distance to the center of town.”
    Veronika Veronika United States of America United States of America
  • “Property was amazing, such a beautiful setup. Very clean and comfy !! Small very relaxed vibe. Can’t say enough great things about this place. I would recommend it to anyone.”
    Eric Eric Canada Canada
  • “The staff was very helpful with recommendations to local restaurants and attractions. Hotel was very clean, pool was nice and refreshing.”
    Juan Juan United States of America United States of America
  • “Nice big room in a very chic hotel. Beds were comfortable, and bathroom nice and clean. Pool looked very nice, and the parking was easy.”
    James James United States of America United States of America

One of our best sellers in Tulum! Offering a year-round outdoor pool and sun terrace with chairs, Hotel Casa Santiago Tulum is located in Tulum in the residential neighborhood of La Veleta. This serene and peaceful area is surrounded by nature and comfort. Hotel Casa Santiago Tulum is only 0.9 mi from Tulum’s downtown and 3.4 mi from the beach. Free WiFi in common areas and rooms. Private parking is available on this six room property.

All rooms come with a flat-screen LCD TV, air conditioning and a terrace or patio. Private bathroom with rain shower, hairdryer and natural toiletries made in the region free of charge and high quality bedding. All rooms at Hotel Casa Santiago Tulum feature pool views.

The property serves a continental breakfast every morning including homemade products and fresh juices. The reception area can help you coordinate tours, give you information about places to visit and activities to do in the surroundings.

This hotel is eco-sustainable and has a low environmental impact. Tulum Bus station is 1.2 mi from Hotel Casa Santiago Tulum, while Parque Nacional Tulum is 2.4 mi from the property. Olistika Park is just 650 feet away where guests can practice yoga, meditation, among others. The nearest airport is Cancun International Airport, 75 mi from the property.

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Hotel Casa Santiago Tulum has been welcoming Booking.com guests since Jan 13, 2016

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Brilliant!

Most popular amenities

1 swimming pool
Free WiFi
Free parking
Airport shuttle
Family rooms

Good for couples – they rated the facilities 9.3 for two-person stays.

Currency Exchange: Need local currency? This property has currency exchange on site.

끉 Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Italian, Vegetarian

끸 Free private parking

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Family Room with Terrace
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  • 1 queen bed
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King Suite with Balcony
  • 1 king bed and 1 sofa bed
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  • 1 sofa bed and 1 queen bed
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Just booked in Tulum 2 properties like Hotel Casa Santiago Tulum were just booked in the last 15 minutes

Guest reviews

9.1
Awesome
273 reviews
Read more

Select topics to read reviews:

See what guests loved the most:

  • Howard United States of America

    “The beds were really comfortable, the breakfast was delicious and the staff were amazing and friendly. ”

  • Brian United States of America

    “The staff was Great! Mayumy is one the nicest persons I ever met!! Gaby made me eggs every morning the way I like them.”

  • Roxie United States of America

    “We only spent two days here, the room was nice and the view from the balcony at nice was quite lovely. It was comfortable for the price. We enjoyed the breakfast provided which wasn’t too bad. The location was perfect and the staff was very helpful and friendly. ” Read more

  • Doaa United States of America

    “Staff was so great, location is very central, room and hotel in general is very clean, breakfast was nice, overall was very convenient and accommodating!!”

  • Maura United Kingdom

    “The hotel was so pretty, especially the garden, the plants were stunning, lovely pool too! Fantastic staff also! The room was much bigger than I expected, really great furnishings and nice to have breakfast there. Coffee and water free all day. A short 10 minute or less walk to the main road with all the shops, restaurants etc I would definitely recommend this little hotel.” Read more

  • Arkadiy Bulgaria

    “Small pool for a chill day, great breakfast with homemade cakes and delicious coffee, clean and cozy room with all stuff needed for a pleasant stay and very helpful staff!”

  • Veronika United States of America

    “A truly unique boutique hotel in a cool,up and coming neighborhood, walking distance to the center of town. Diana and Leonardo at the front desk are amazing, she was kind enough to even text me a map to the hotel from the bus station as I was arriving and never tired of my questions, made great recommendations.Though the place is modern,it has the feel of a chill bed and breakfast. I left the place feeling like I made a new friend! The room is super clean, spacious and comfortable with a cute balcony and the breakfast was delicious.” Read more

  • Eric Canada

    “Property was amazing, such a beautiful setup. Very clean and comfy !! Small very relaxed vibe. Can’t say enough great things about this place. I would recommend it to anyone. Price is very good for what you get. And the morning coffee is always on and super delicious ! I am a coffee Nut :) and this coffee does not disappoint. ” Read more

  • Juan United States of America

    “The staff was very helpful with recommendations to local restaurants and attractions. Hotel was very clean, pool was nice and refreshing.”

  • James United States of America

    “Nice big room in a very chic hotel. Beds were comfortable, and bathroom nice and clean. Pool looked very nice, and the parking was easy.”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Hotel Casa Santiago Tulum

Welcoming Booking.com guests since Jan 13, 2016

We speak your language

The property usually replies within a few hours

Thanks! You'll receive an email as soon as the property answers your question.

  • Hola! 1) Internet es buena para trabajar? Tienen escritorio las habitaciones? Es muy ruidoso durante el día? 2) Cuál es la situación actual COVID? Están abiertas las playas y los cenotes? Se puede bucear? 3) Tienen opciones para almorzar/cenar)? 4) Netflix? 5) Mosquitos: Tienen redes sanas?

    Hola , tenemos conexión a internet, las habitaciones family tienen escritorio . todas cuentan con una mesa y silla en la terraza. La zona es tranquila día y noche. Puede porfavor enviar un mail , la longitud, nome permite escribir mas por este medio


    You found this answer helpful

    You found this answer unhelpful

  • Hola! 1) Internet es buena para trabajar? Tienen escritorio las habitaciones? Es muy ruidoso durante el día? 2) Cuál es la situación actual COVID? Están abiertas las playas y los cenotes? Se puede bucear? 3) Tienen opciones para almorzar/cenar)? 4) Netflix? 5) Mosquitos: Tienen redes sanas?

    Debido a que esta limitado el nu. de caracteres x este medio, seré breve en la respuesta. Para mayor info puede contactarnos de manera direct. 1)si, 2) si, 3) no, 4)abierto con medidas de seguridad e higiene.5 )si, 6) si 7)si 8)no 9)hay mosquiteros


    You found this answer helpful

    You found this answer unhelpful

  • How far away is this hotel to xplor adventure park?

    The Xplor park is located in Playa del Carmen while our hotel is located in Tulum. The distance is 60 km. I wish you a good day. Barbara


    You found this answer helpful

    You found this answer unhelpful

Previous question and answers from this property

See what other travelers asked before staying at Hotel Casa Santiago Tulum

Most recent questions
  • Hola! 1) Internet es buena para trabajar? Tienen escritorio las habitaciones? Es muy ruidoso durante el día? 2) Cuál es la situación actual COVID? Están abiertas las playas y los cenotes? Se puede bucear? 3) Tienen opciones para almorzar/cenar)? 4) Netflix? 5) Mosquitos: Tienen redes sanas?

    Hola , tenemos conexión a internet, las habitaciones family tienen escritorio . todas cuentan con una mesa y silla en la terraza. La zona es tranquila día y noche. Puede porfavor enviar un mail , la longitud, nome permite escribir mas por este medio


    You found this answer helpful

    You found this answer unhelpful

  • Hola! 1) Internet es buena para trabajar? Tienen escritorio las habitaciones? Es muy ruidoso durante el día? 2) Cuál es la situación actual COVID? Están abiertas las playas y los cenotes? Se puede bucear? 3) Tienen opciones para almorzar/cenar)? 4) Netflix? 5) Mosquitos: Tienen redes sanas?

    Debido a que esta limitado el nu. de caracteres x este medio, seré breve en la respuesta. Para mayor info puede contactarnos de manera direct. 1)si, 2) si, 3) no, 4)abierto con medidas de seguridad e higiene.5 )si, 6) si 7)si 8)no 9)hay mosquiteros


    You found this answer helpful

    You found this answer unhelpful

  • How far away is this hotel to xplor adventure park?

    The Xplor park is located in Playa del Carmen while our hotel is located in Tulum. The distance is 60 km. I wish you a good day. Barbara


    You found this answer helpful

    You found this answer unhelpful

Thanks! You'll receive an email as soon as the property answers your question.

Hotel surroundings *
Good location – show map
What's nearby
  • Tulum Bus station
    0.9 miles
  • Parque Nacional Tulum
    2.3 miles
  • Bus station Tulum Ruins
    2.8 miles
  • Tulum Archeological Site
    3.1 miles
  • Ziggys
    3.4 miles
  • Cesiak
    5.6 miles
  • Sian Ka´an Biosphere Reserve
    7.7 miles
  • Cenote Dos Ojos
    9.5 miles
  • Xel Ha
    11 miles
  • Xcacel-Xcacelito
    12.2 miles
Restaurants & cafes
  • Restaurant La Coqueta Restaurant
    1.6 miles
  • Restaurant Humo/Raw LOVE RESTAURANT
    0.3 miles
  • Restaurant Los Aguachiles Restaurant
    0.3 miles
  • Cafe/Bar Campanella
    0.4 miles
  • Cafe/Bar Burrito Amor
    0.4 miles
Natural Beauty
  • Ocean/Sea Tulum Beach
    3.1 miles
  • Mountain Ruins Tulum
    3.1 miles
  • Mountain Laguna Kaan Luum
    6.2 miles
  • Ocean/Sea Sian Ka´an Biosphere Reserve
    7.5 miles
  • Mountain Xel-Ha Park
    9.3 miles
  • Lake Cenote Dos Ojos
    9.3 miles
Closest Airports
  • Cozumel International Airport
    41.2 miles
* All distances are measured in straight lines. Actual travel distances may vary.

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4 reasons to choose Hotel Casa Santiago Tulum

Why book with us?

Prices you can't beat!

Manage your bookings online

The staff speaks English

Booking is safe

Amenities of Hotel Casa Santiago Tulum Great facilities! Review score, 9.2

Most popular amenities

1 swimming pool
Free WiFi
Free parking
Airport shuttle
Family rooms
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Pets
  • Pets are not allowed.

Activities
  • Live music/Performance Off-site
  • Cooking class Off-site
  • Water park Off-site Additional charge
  • Snorkeling
  • Diving Additional charge
  • Hiking Off-site
  • Canoeing
  • Fishing
  • Golf course (within 2 miles) Additional charge
  • Tennis court Off-site
Food & Drink
  • Bottle of water
Internet
  • Free! WiFi is available in all areas and is free of charge.

Parking

    Free! Free private parking is possible at a location nearby (reservation is not needed).

  • Accessible parking
  • Street parking
Transportation
  • Airport drop-off Additional charge
  • Airport pickup Additional charge
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Ticket service
  • Tour desk
  • Currency exchange
  • Express check-in/out
Entertainment & Family Services
  • Kids' TV channels
Cleaning Services
  • Daily housekeeping
  • Laundry Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
General
  • Shuttle service
  • Convenience store (on site)
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Air conditioning
  • Shops (on site)
  • Car rental
  • Gift shop
  • Family rooms
  • Hair/Beauty salon
  • Non-smoking rooms
Outdoor swimming pool
  • Free! All pools are free of charge

  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Full-body massage Additional charge
  • Hand massage Additional charge
  • Head massage Additional charge
  • Foot massage Additional charge
  • Neck massage Additional charge
  • Back massage Additional charge
  • Spa/Wellness packages
  • Spa facilities
  • Manicure
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Massage Additional charge
Languages Spoken
  • English
  • Spanish
  • Italian

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Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules Hotel Casa Santiago Tulum takes special requests – add in the next step!

Check-in

3:00 PM - 11:00 PM

Check-out

7:00 AM - 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 4 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

This property doesn't offer extra beds.

The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Cards accepted at this hotel

Mastercard Visa UnionPay credit card American Express Hotel Casa Santiago Tulum accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Hotel Casa Santiago Tulum accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Please inform Hotel Casa Santiago Tulum of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Hotel Casa Santiago Tulum

  • The prices at Hotel Casa Santiago Tulum may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Hotel Casa Santiago Tulum is from 3:00 PM, and check-out is until 11:00 AM.

  • Hotel Casa Santiago Tulum is 1 miles from the center of Tulum.

  • Hotel Casa Santiago Tulum offers the following activities/services (charges may apply):

    • Massage
    • Hiking
    • Snorkeling
    • Diving
    • Tennis court
    • Fishing
    • Canoeing
    • Golf course (within 2 miles)
    • Water park
    • Spa facilities
    • Facial treatments
    • Hand massage
    • Beauty services
    • Foot massage
    • Manicure
    • Cooking class
    • Back massage
    • Full-body massage
    • Head massage
    • Live music/Performance
    • Spa/Wellness packages
    • Neck massage

  • Guests staying at Hotel Casa Santiago Tulum can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Continental
    • Italian
    • Vegetarian

  • The following parking options are available to guests staying at Hotel Casa Santiago Tulum (subject to availability):

    • Parking
    • Free parking
    • Private Parking
    • Street parking
    • Accessible parking

  • From the nearest airport, you can get to Hotel Casa Santiago Tulum by:

    • Car 1h 30min

  • Room options at Hotel Casa Santiago Tulum include:

    • Family
    • Suite

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

9.1 Awesome 273 reviews 100% real guest experiences
  • Awesome: 9+

    199

  • Good: 7 – 9

    63

  • Okay: 5 – 7

    7

  • Poor: 3 – 5

    3

  • Very Poor: 1 – 3

    1

Categories
  • Staff 9.7
  • Facilities9.2
  • Cleanliness9.6
  • Comfort9.4
  • Value for money9.0
  • Location 7.4
  • Free WiFi 9.2
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    How to get to Hotel Casa Santiago Tulum from Cancún International Airport
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    • Free parking is available.
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    The Best of Tulum

    Click here to see more hotels and accommodations near popular landmarks in Tulum

    Landmarks

    • Tulum Archeological Site
    • Tulum Bus station
    • Bus station Tulum Ruins
    • Cesiak
    • Cenote Dos Ojos
    • Ziggys
    • Xcacel-Xcacelito

    Parks

    • Sian Ka´an Biosphere Reserve
    • Xel Ha
    • Parque Nacional Tulum

    Most Popular Cities

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    • Francisco Uh May
    • Vigía Chico
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    1285850,1286070,1286790,1283160,1243360,1286080,1283830,1243360|7,1277970,1243350|9,1261140,1284640,1289410,1281350,1223930,1286090,1243360|3,1280180,1283060,1289460,1283390,1076510,1286100,1243360|2,1243360|6,1240090