Guesthouse

Cenotes Casa Tortuga Tulum

Carretera Federal Km 239, Ejido Jacinto Pat, 77780 Tulum, Mexico – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.6
Excellent
986 reviews

having access to the cenotes was really nice, it was easy enough to get the collectivo into town

Sarah Australia

We were very surprised at the cenotes. Had a great time swimming.

Louis United States of America

Location Right on the Cenote property but very private too. Rooms were huge! King bed comfortable. Beautiful decorations. Cenote wonderful.

Brian Mexico

Located on a huge piece of property that you could easily spend several hours exploring. And more if you check out the cenotes.

Kahni United States of America

This property is cenote heaven! Surrounded by acres and acres of stunning scenery and sparkling cenotes. The room had everything you could ever want or need and everything worked perfectly.

Kahni United States of America

it's great that cenotes for free is included! place is perfect if you have a car! also you have kitchen!

Zita Latvia

I liked the rooms, space and amenities. Everything about the room was clean and comfortable. :)

Maria Mexico

The cenotes are beautiful, the rooms are confortable, clean and luxurious. The staff is nice and friendly

Donita United States of America

Beautiful love the cenotes kids wanted to be in the water all day

Hec United States of America

Thank you everyone and thank you for going the extra mile for us Eugenio Valdez, 🙏 we will be back soon 😀 😊

Victor United States of America
8.6
Excellent
986 reviews
  • What guests loved the most:
  • “having access to the cenotes was really nice, it was easy enough to get the collectivo into town”
    Sarah Sarah Australia Australia
  • “We were very surprised at the cenotes. Had a great time swimming.”
    Louis Louis United States of America United States of America
  • “Location Right on the Cenote property but very private too. Rooms were huge! King bed comfortable. Beautiful decorations. Cenote wonderful.”
    Brian Brian Mexico Mexico
  • “Located on a huge piece of property that you could easily spend several hours exploring. And more if you check out the cenotes.”
    Kahni Kahni United States of America United States of America
  • “This property is cenote heaven! Surrounded by acres and acres of stunning scenery and sparkling cenotes. The room had everything you could ever want or need and everything worked perfectly.”
    Kahni Kahni United States of America United States of America
  • “it's great that cenotes for free is included! place is perfect if you have a car! also you have kitchen!”
    Zita Zita Latvia Latvia
  • “I liked the rooms, space and amenities. Everything about the room was clean and comfortable. :)”
    Maria Maria Mexico Mexico
  • “The cenotes are beautiful, the rooms are confortable, clean and luxurious. The staff is nice and friendly”
    Donita Donita United States of America United States of America
  • “Beautiful love the cenotes kids wanted to be in the water all day”
    Hec Hec United States of America United States of America
  • “Thank you everyone and thank you for going the extra mile for us Eugenio Valdez, 🙏 we will be back soon 😀 😊”
    Victor Victor United States of America United States of America

Categories:

  • Staff8.3
  • Facilities8.5
  • Cleanliness8.8
  • Comfort8.8
  • Value for money8.8
  • Location8.5
  • Free WiFi7.9

Cenotes Casa Tortuga is located 6.8 mi from Tulum, and offers access to cenotes from 9:00 am to 5:00 pm. Akumal is 9.3 mi away and guests have free Wi-Fi and free parking.

We are not a Hotel, only vacation accommodations. We do not have room service, nor 24 hrs reception. All rooms have air conditioning with streaming service and mini fridge. Cenotes Casa Tortuga is located in the middle of the jungle, so it is recommended that guests plan to arrive by car. The property's restaurants are only open from 9:00 am to 5:00 pm.

The area is popular for swimming and snorkeling. Cancun International Airport is 68 mi away.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Cenotes Casa Tortuga Tulum has been welcoming Booking.com guests since Mar 17, 2016

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Most popular amenities
Outdoor swimming pool
Free WiFi
Free parking
Family rooms
Non-smoking rooms
24-hour front desk
Air conditioning
Breakfast

Property Highlights

Top Location: Highly rated by recent guests (8.5)

Breakfast Info

Continental, American

Free Private Parking Available On Site

Saved to 5959 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 king bed
1 king bed
and
1 sofa bed
1 king bed
2 full beds
1 king bed
1 king bed
and
1 sofa bed
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Closest beaches

  • Soliman Bay Beach

    8.9 Excellent beach
    3,400 feet from property

  • Tankah Bay Beach

    8.0 Very good beach
    5,050 feet from property
Guest reviews
Categories:
Staff
8.3
Facilities
8.5
Cleanliness
8.8
Comfort
8.8
Value for money
8.8
Location
8.5
Free WiFi
7.9
Select topics to read reviews:

See what guests loved the most:

  • Sarah
    AustraliaAustralia
    “having access to the cenotes was really nice, it was easy enough to get the collectivo into town”
  • Louis
    United States of AmericaUnited States of America
    “We were very surprised at the cenotes. Had a great time swimming.”
  • Brian
    MexicoMexico
    “Location Right on the Cenote property but very private too. Rooms were huge! King bed comfortable. Beautiful decorations. Cenote wonderful.”
  • Kahni
    United States of AmericaUnited States of America
    “Located on a huge piece of property that you could easily spend several hours exploring. And more if you check out the cenotes.”
  • Kahni
    United States of AmericaUnited States of America
    “This property is cenote heaven! Surrounded by acres and acres of stunning scenery and sparkling cenotes. The room had everything you could ever want or need and everything worked perfectly.”
  • Zita
    LatviaLatvia
    “it's great that cenotes for free is included! place is perfect if you have a car! also you have kitchen!”
  • Maria
    MexicoMexico
    “I liked the rooms, space and amenities. Everything about the room was clean and comfortable. :)”
  • Donita
    United States of AmericaUnited States of America
    “The cenotes are beautiful, the rooms are confortable, clean and luxurious. The staff is nice and friendly”
  • Hec
    United States of AmericaUnited States of America
    “Beautiful love the cenotes kids wanted to be in the water all day”
  • Victor
    United States of AmericaUnited States of America
    “Thank you everyone and thank you for going the extra mile for us Eugenio Valdez, 🙏 we will be back soon 😀 😊”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours
  • Hello, How do we access your place? Can we get public transport or is it only accessible by car? Thanks, Lisa
    Hi Lisa, you can arrive by public transport from Playa del Carmen or from Tulum, the colectivos run every 10 minutes.
    Answered on 6 December 2019
  • Hello. If we stay in this hotel, is there any cenote included in the price? Or do we have to pay extra?
    For stay with us you have free entry to Cenote Tres Zapotes de Cenotes Casa Tortuga. If you wish, you can request a guided tour to 3 Cenotes, this has..
    Answered on 8 December 2020
  • Can I arrive before the check-in and store my luggage with you? (very important for a 1-night visitor)
    I'm sorry, but in Reception we don't have space to store suitcases.
    Answered on 19 March 2022
  • Hi!how long does the cenotes’s tour of $400 last?If we were to arrive at16:00would we be able to take it?or from what time in the morning is possible?
    Hello, the tour lasts more or less 1:40. The last tour leaves at 5 in the afternoon and the next day you can take it from 9:00 am
    Answered on 20 January 2023
  • Hola! From what time is breakfast served? Muchas gracias :)
    De 9:00 am a 16:00 pm
    Answered on 19 January 2023
  • Still looking?
Area info *
Amenities of Cenotes Casa Tortuga Tulum
Most popular amenities
Outdoor swimming pool
Free WiFi
Free parking
Family rooms
Non-smoking rooms
24-hour front desk
Air conditioning
Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Garden
Kitchen
  • Coffee machine
  • Refrigerator
Room Amenities
  • Socket near the bed
Activities
  • Walking tours
    Additional charge
  • Water park
    Additional charge
  • Snorkeling
  • Hiking
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • TV
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Services
    • 24-hour front desk
    Front Desk Services
    • Invoice provided
    Safety & security
    • Key access
    • 24-hour security
    General
    • Air conditioning
    • Smoke-free property
    • Private entrance
    • Fan
    • Family rooms
    • Non-smoking rooms
    Outdoor swimming pool
    Free!
    • Open all year
    • All ages welcome
    • Plunge pool
    • Beach chairs/Loungers
    Spa
    • Beach chairs/Loungers
    Languages Spoken
    • Spanish
    Sustainability initiatives
    This property has taken steps to provide more sustainable and eco-friendly travel

    House rules

    Cenotes Casa Tortuga Tulum takes special requests – add in the next step!

    Check-in

    1:00 PM - 11:30 PM

    Check-out

    1:00 AM - 11:00 AM

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction

    The minimum age for check-in is 20

    Mastercard Visa Cenotes Casa Tortuga Tulum accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    Smoking

    Smoking is not allowed.

    Parties

    Parties/events are not allowed

    Quiet hours

    Guests need be quiet between 10:00 AM and 9:00 AM.

    Pets

    Pets are not allowed.

    The fine print

    This property does not make invoices

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

    Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

    Please inform Cenotes Casa Tortuga Tulum of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    This property does not accommodate bachelor(ette) or similar parties.

    Legal info

    This property is managed by a private host. EU consumer law relating to professional hosts might not apply.

    FAQs about Cenotes Casa Tortuga Tulum

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Guests staying at Cenotes Casa Tortuga Tulum can enjoy a highly-rated breakfast during their stay (guest review score: 2.5).

      Breakfast option(s) include:

      • Continental
      • American
      • À la carte

    • Room options at Cenotes Casa Tortuga Tulum include:

      • Double
      • Studio
      • Twin
      • Family

    • The prices at Cenotes Casa Tortuga Tulum may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Check-in at Cenotes Casa Tortuga Tulum is from 1:00 PM, and check-out is until 11:00 AM.

    • Cenotes Casa Tortuga Tulum is 6.8 miles from the center of Tulum.

    • Cenotes Casa Tortuga Tulum offers the following activities/services (charges may apply):

      • Hiking
      • Snorkeling
      • Water park
      • Walking tours
      • Swimming pool