“La buena actitud de su personal, en cada contacto, siempre hubo una respuesta satisfactoria.”

“!El Mejor lugar de Vallarta! Sin duda, después de habernos alojado en otros resortes, sin duda Casa Velas merece mención aparte por la calidad y calidez en sus servicios. El lugar perfecto para un descanso total y además con todas las amenidades necesarias. El club de playa, pequeño pero excelente sitio y ubicación.”

“Great staff, nice hotel, short cab ride to downtown, nice accompanying beach club and good food. I would recommend this hotel and definitely stay here again. Puerto Vallarta is amazing give it a visit!”“0” 

“Exceptional service! We had the most peaceful and relaxing gateway. The staff was so accommodating and kind. I recommend this hotel to anyone looking to recharge and relax in sunny Puerto Vallarta.”“0” 

“Excellent staff, they went out of their way to ensure that we had everything that we needed and that we had a comfortable stay. The concierge worked wonders to get us reservations to popular restaurants and to help us schedule excursions.”“0” 

“I wish I could give this 10 stars instead of five. This resort is amazing! Everything about it is perfect. It’s gorgeous, the staff is more than accommodating and friendly. It’s like having your own personal assistant because they are so attentive. The pool is amazing, the food is great and the location is perfect! This definitely exceeded all of our expectations. And no kids doing cannon balls in the pool!”“0” 

“Perfect maintained grounds, wonderful and VERY attentive staff. Great pool and food. Will definitely return! Special shout out to Benny and the entire staff at the Beach Club. They are all spot on on Covid cleanliness. Cannot say enough good about this experience!”“0” 

“Tout. La disponibilité, la gentillesse, le professionnalisme et l'attention du personnel, le calme et la sérénité de l'établissement, le confort de la chambre, la salle de sport très bien équipée, les aménagements (piscine, bord de mer), le raffinement de l'ensemble des repas... Il s'agit certes d'un établissement all inclusive, mais tenu avec beaucoup de classe : la nourriture et les boissons ne degoulinent pas partout mais sont de grande qualité, préparées avec beaucoup de soin et accessibles sur simple demande et à volonté. Il est en outre possible d'accéder librement et sans supplément aux autres structures du groupe hôtelier. La perfection.”“0” 

“Excellent all around. Impeccable attention to detail. Calm, relaxing, just perfect for a work conference location. Highly recommend it. Would return anytime. Great staff. Love it. Near all. Perfect.”“0” 

“Most of the facilities were really nice. The pool area was excellent and the food was good. The staff was incredibly helpful, particularly because we were celebrating our birthdays. 5-star staff.”“0”