Dear guest, The cost of the breakfast is already included when you make a reservation. The cost for breakfast is $165.00 (MXN) and it is buffet. Concierge.

good evening Of course we can give you the room at that time in case we do not have it available we can store your luggage

Hi, of course we have information on laboratories that can come to perform the test at the hotel. We can book one day before that you need the test.

Thank you for your preference, you can walk around the hotel its safe, because have all the time police man. We can keep your luggage in the hotel until you come back again.

We have some rooms with bathtub. If you like one that kind, please let us know. Kind regards, Reservations.

Yes, we have safe parking for guests, but the place depends on the availability at the moment. Kind regards, Reservations.

Hello, There no refrigerators in the room, but we can keep your things in the fridge of the kitchen. No worries. Kind regards, Reservations.

Good evening There is a table and a chair in the room, the Internet connection is fast and the size of the room depends on the kind, for example (a single one 22.5m and a twin one 31.5m).

Hola buenos dias si es posible realizar el check in a esa hora.

Actually, all rooms are non-smoking. But we have two terraces on the roof and you can smoke there peacefully. Kind regards, Reservations team.

Yes, all of them have window.

Dear guest, Not all the romos has balcony or catedral view, few of them has. Also, we couldn´t make a reservation for those kind of rooms, we just could make an special requestion on it. On the other hand, we meant with "airport shuttle service" transportation from the airport to the our hotel. Is a private driver who can pick you up, drop off to the hotel. Concierge.

Buenas Tardes Claro que tenemos ventanas en las habitaciones solo diferentes vistas.

Buenos días, claro que si una vez que tengamos lista alguna habitación, se le asignaría.

We work with one laboratory that make the PCR test, the cost is $1392 pesos per person and give you the results in 24-36 hrs depend the hour that you make (09:00-18:00hrs) and come to the hotel for make the test.

Hello yes we can keep your box in our hotel until your return in 2 -3 weeks, only when you make your reservation, you confirm us that you come with the box and that´s all. We are at your orders.

Hi, not all the rooms have different view, we have interior and exterior.

Hello, yes we have the service but have an extra price, the cost is $500 pesos, 1-4 persons, we need your dates in case that you required the service.

Hi our restaurant open at 7:00 am and finish at 23:00 hrs the service, operating with 60 % and have room service 24 hrs

A la carte breakfast and there are two options for booking with and without breakfast.