Name: Hotel Chan-Kah Resort Village Convention Center & Maya Spa
Address: Km 3.5 Carretera a las Ruinas, 29960 Palenque, Mexico, Km 3.5 Carretera a las Ruinas, Chiapas, 29960, Mexico
Rating: 8.7

Info & prices
Facilities
House rules
The fine print
Guest reviews (386)

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Lodge Hotel Chan-Kah Resort Village Convention Center & Maya Spa

Km 3.5 Carretera a las Ruinas, 29960 Palenque, Mexico –

The swimming pool at or near Hotel Chan-Kah Resort Village Convention Center & Maya Spa

A bed or beds in a room at Hotel Chan-Kah Resort Village Convention Center & Maya Spa

Ping-pong facilities at Hotel Chan-Kah Resort Village Convention Center & Maya Spa or nearby

The fitness center and/or fitness facilities at Hotel Chan-Kah Resort Village Convention Center & Maya Spa

A pool table at Hotel Chan-Kah Resort Village Convention Center & Maya Spa

A restaurant or other place to eat at Hotel Chan-Kah Resort Village Convention Center & Maya Spa

BBQ facilities available to guests at the lodge

A garden outside Hotel Chan-Kah Resort Village Convention Center & Maya Spa

A view of the pool at Hotel Chan-Kah Resort Village Convention Center & Maya Spa or nearby

A bathroom at Hotel Chan-Kah Resort Village Convention Center & Maya Spa

Children's play area at Hotel Chan-Kah Resort Village Convention Center & Maya Spa

Lock in a great price for Hotel Chan-Kah Resort Village Convention Center & Maya Spa – rated 8.7 by recent guests!

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The property is beautiful. The staff was very nice. The food is not good. The toilet in our room made an awful nose when you flushed.

Ximena

United States of America

Very comfortable, staff was great, even when we had limited Spanish abilities.

Kenneth

United States of America

Room was quite and had a very nice deck with view on a small creek. The restaurant staff is very friendly.

Stefan

Italy

Good location in the middle of jungle, big swimming pool, comfortable bungalow with lots of privacy. Starbucks coffee on the territory

Marina

Mexico

Pool. Privacy of the cabañas from each other. Low season steal. Breakfast (extra) was great.

Ian

United States of America

the staff at the restaurant were great, excellent coffee

Keith

United States of America

The location is brilliant for access to the Palenque site and the layout of the resort provides privacy in a real jungle setting.

Michael

Canada

This hotel was so beautiful, the pool is amazing! The staff was great.

Maria

United States of America

Staying at Chan Kah Resort was a wonderful experience - we were close to Palenque (5 minute taxi ride) yet amidst a tropical jungle with fantastic birds and howler monkeys in the tree tops. It was great to spend the day sightseeing and return to the gorgeous pool. Most appreciated was the high level professional assistance and service we were given throughout our stay - at the reception, Sergio took great care of us, as well as all the attentive servers at the restaurant. We look forward to returning!

Anonymous

United States of America

We loved waking up to the sounds of the howler monkeys and jungle birds in the comfort and safety of a clean room overlooking a small creek surrounded by jungle vegetation. Our room felt so private, yet was only a short walk away from a gorgeous rock lined swimming pool and the restaurant. The staff were extraordinarily friendly and helpful. This is a great base for exploring the Palenque ruins and surrounding area, knowing that you can come back to your private hide-away at the end of the day.

Anonymous

United States of America

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9.3

Excellent location!
Highly rated for:
On-site swimming pool
Highly rated for:
Room sizes
Highly rated for:
Room sizes
Highly rated for:
Room sizes
Highly rated for:
Very clean bathrooms
Highly rated for:
Very clean bathrooms
Highly rated for:
On-site swimming pool
Highly rated for:
Very clean bathrooms
Highly rated for:
Very clean bathrooms
Highly rated for:
Room sizes
Highly rated for:
On-site swimming pool
Highly rated for:
On-site swimming pool
Highly rated for:
On-site swimming pool
Highly rated for:
On-site swimming pool
Highly rated for:
On-site swimming pool
Highly rated for:
On-site swimming pool
Highly rated for:
On-site swimming pool
Highly rated for:
On-site swimming pool

What guests loved the most:
“The property is beautiful. The staff was very nice. The food is not good. The toilet in our room made an awful nose when you flushed.”

Ximena United States of America
“Very comfortable, staff was great, even when we had limited Spanish abilities.”

Kenneth United States of America
“Room was quite and had a very nice deck with view on a small creek. The restaurant staff is very friendly.”

Stefan Italy
“Good location in the middle of jungle, big swimming pool, comfortable bungalow with lots of privacy. Starbucks coffee on the territory”

Marina Mexico
“Pool. Privacy of the cabañas from each other. Low season steal. Breakfast (extra) was great.”

Ian United States of America
“the staff at the restaurant were great, excellent coffee”

Keith United States of America
“The location is brilliant for access to the Palenque site and the layout of the resort provides privacy in a real jungle setting.”

Michael Canada
“This hotel was so beautiful, the pool is amazing! The staff was great.”

Maria United States of America
“Staying at Chan Kah Resort was a wonderful experience - we were close to Palenque (5 minute taxi ride) yet amidst a tropical jungle with fantastic birds and howler monkeys in the tree tops.”

United States of America
“We loved waking up to the sounds of the howler monkeys and jungle birds in the comfort and safety of a clean room overlooking a small creek surrounded by jungle vegetation.”

United States of America

Located in a jungle setting in Palenque, this resort village is 37 mi from Cascadas Agua Azul Natural Park. It features outdoor pools, a tobacco shop and air-conditioned bungalows.

Each bungalow at the Hotel Chan-Kah Resort Village Convention Center & Maya Spa provides private bathrooms. They are equipped with cable TV and offer views of the surrounding jungle.

The Hotel Chan-Kah Resort Village Convention Center & Maya Spa features natural lagoon style pools with bar service. Two restaurants and bars offer balconies with access to the swimming pools.

Guests can find local crafts in the shops on the property. The on-site tour service can arrange visits to nearby archaeological sites and waterfalls, including Bonampak, Yaxchilan, Agua Azul y Misol-Ha.

The resort village is steps from the Michol Bridge where guests can view local fauna and flora. The property is nearby the Palenque Archaeological Zone.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

We speak your language!

Hotel Chan-Kah Resort Village Convention Center & Maya Spa has been welcoming Booking.com guests since Mar 10, 2011

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Most popular facilities

Free parking

Free WiFi

Swimming pool

Outdoor pool

Family rooms

Bar

Good for couples – they rated the facilities 8.6 for two-person stays.

Currency Exchange: Need local currency? This property has currency exchange on site.

Bookers love...

“great pool”
9 related reviews

“nice terrace”
4 related reviews

“howler monkeys”
3 related reviews

Top Location: Highly rated by recent guests (9.3)

Breakfast Info

American, Buffet

Free Private Parking Available On Site

Checkin day

Checkin month

Checkout day

Checkout month

Availability

When would you like to stay at Hotel Chan-Kah Resort Village Convention Center & Maya Spa?

Check-in date

Check-out date

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Adults

Children

Area Info

–

Restaurants & Markets *

Chedraui Supermarket
1.9 miles
Mercado Guadalupe Market
3.1 miles
Restaurante Chan-Kah Restaurant
0.1 miles
Starbucks Cafe/Bar
0.1 miles

Natural Beauty *

Río Nututun River
5 miles
Cascadas de Misol-HA Lake
12.4 miles
Cascadas de Welib-Ha Lake
18.5 miles

All distances are measured in straight lines. Actual travel distances may vary.

What Travelers Love About This Location

“The pool was very nice! The location close to the jungle is very pleasant. ”

Andrea

Switzerland

8.7

“Very good facilities for chilling out, we were travelling and this resort provided a great rest time in the middle of a long trip. We liked that it is convenien...”

Allan

United Kingdom

9.1

“I thought the food was pretty good, especially the breakfast. The location is superbe, with access to Palenque ruins easy by taxi.”

Raymond

United Kingdom

9.1

Are you missing any information about this area?

Brilliant!

1 Restaurant On Site

RESTAURANTE Y TERRAZA CHAN-KAH

Food: Mexican

Menu: Buffet & À La Carte

4 reasons to choose Hotel Chan-Kah Resort Village Convention Center & Maya Spa

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

House rules Hotel Chan-Kah Resort Village Convention Center & Maya Spa takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

0 - 3 years	Can use a crib when requested	MXN 300 per child, per night
4+ years	Can use an extra bed when requested	MXN 300 per person, per night

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Pets

Pets are not allowed.

Groups

When booking for more than 14 people, different policies and additional supplements may apply.

Hotel Chan-Kah Resort Village Convention Center & Maya Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that breakfast is served à la carte. The indicated breakfast price is approximate.

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note the hotel will charge your credit card the day of check-in at noon.

Please inform Hotel Chan-Kah Resort Village Convention Center & Maya Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

“Staying at Chan Kah Resort was a wonderful experience - we were close to Palenque (5 minute taxi ride) yet amidst a tropical jungle with fantastic birds and howler monkeys in the tree tops. It was great to spend the day sightseeing and return to the gorgeous pool. Most appreciated was the high level professional assistance and service we were given throughout our stay - at the reception, Sergio took great care of us, as well as all the attentive servers at the restaurant. We look forward to returning!”

“We loved waking up to the sounds of the howler monkeys and jungle birds in the comfort and safety of a clean room overlooking a small creek surrounded by jungle vegetation. Our room felt so private, yet was only a short walk away from a gorgeous rock lined swimming pool and the restaurant. The staff were extraordinarily friendly and helpful. This is a great base for exploring the Palenque ruins and surrounding area, knowing that you can come back to your private hide-away at the end of the day.”

See all guest reviews for Hotel Chan-Kah Resort Village Convention Center & Maya Spa

Newest Reviews for Hotel Chan-Kah Resort Village Convention Center & Maya Spa

Reviewed: October 1, 2019

Ximena
United States of America
7.9

Good
- • Leisure trip
- • Family with young children
- • Stayed 1 night
- • Submitted from a mobile device
The property is beautiful. The staff was very nice. The food is not good. The toilet in our room made an awful nose when you flushed.

Stayed in September 2019
Reviewed: August 14, 2019

Rodrigo
Mexico
5.4

Fair
- • Leisure trip
- • Group
- • Stayed 3 nights
- • Submitted from a mobile device
MANY THINGS. RESTAURANTE WAS THE ONLY REALY GOOD
NA

Stayed in August 2019
Reviewed: August 11, 2019

Anonymous
Belgium

1 helpful vote
7.9

“Nice stay like in the jungle”
- • Leisure trip
- • Couple
- • Stayed 2 nights
- • Submitted from a mobile device
Service can be improved
Nice setting in the jungle, restaurant is good, the hotel has an arrangement with a travel agency to book trips around palenque

Stayed in August 2019
Reviewed: June 13, 2019

Edgar
Mexico
7.9

“Amazing”
- • Leisure trip
- • Family with young children
- • Stayed 2 nights
- • Submitted from a mobile device
The staff
The bed extra soft

Stayed in June 2019
Reviewed: June 5, 2019

Raymond
United Kingdom
9.2

“Loved the wildlife ... would come back for sure.”
- • Leisure trip
- • Couple
- • Stayed 4 nights
A small supermarket on site would have been great, sadly there wasn't one.
I thought the food was pretty good, especially the breakfast. The location is superbe, with access to Palenque ruins easy by taxi.

Stayed in May 2019
Reviewed: April 11, 2019

Anonymous
United States of America
9.6

Exceptional
- • Leisure trip
- • Couple
- • Stayed 4 nights
Staying at Chan Kah Resort was a wonderful experience - we were close to Palenque (5 minute taxi ride) yet amidst a tropical jungle with fantastic birds and howler monkeys in the tree tops. It was great to spend the day sightseeing and return to the gorgeous pool. Most appreciated was the high level professional assistance and service we were given throughout our stay - at the reception, Sergio took great care of us, as well as all the attentive servers at the restaurant. We look forward to returning!

Stayed in April 2019
Reviewed: March 21, 2019

Anonymous
Israel

1 helpful vote
8.8

Excellent
- • Leisure trip
- • Family with young children
- • Stayed 1 night
- • Submitted from a mobile device
There was no internet in the room due to maintenance, but they didn't tell us at the reception. Only after unpacking everything and going back to the reception they offered us a distant room but too little too late
Value for money

Stayed in March 2019
Reviewed: March 1, 2019

Lilian
Mexico
10

“We had a most enjoyable stay. Loved the serenity here. Would visit again but next time longer.”
- • Leisure trip
- • Group
- • Stayed 2 nights
Gift shop not open.. was hoping to purchase some souvenirs but from what we could see through the window there wasn't a lot of inventory. So that was disappointing, At the restaurant we had ordered Filet Mignon and asked for mushrooms, no vegetables. Found it difficult to tell the waiterd what we wanted as he spoke very little English. When the plate was served the Filet had bacon around the beef which was barely cooked. We thought it was raw. The mushrooms turned out to be one mushroom with green & red peppers and a few peas with a few beans. This is not what was ordered. The Filet was tough to cut with the knife that was supplied. Found the meat unchewable. The waiter asked how it was & my friend told him the bacon was not cooked & she asked for mushrooms not vegetables. Shortly thereafter another waiter came by who spoke a bit of English she told him as well what she thought. She put the knife down on the plate and said she was done as she literally couldn't eat it. He took the plates away and returned with a survey for me to fill out. no problem. We only had a few meals there as we were away on tours for most of the time. I do have to say that with basically only one waiter who could speak some English it was very difficult to communicate with the others. I realize language is barrier that goes both ways. My Spanish is extremely limited but then I am not in a work environment where I deal with many Spanish people. Therefore I am not expected to speak Spanish. If I was in that environment I would definitely learn Spanish to retain my job or just find work elsewhere.
Only had the breakfast buffet upon arrival. Not much left but then it was late so didn't give it another thought. The front desk clerk on the day shift spoke excellent English and was extremely friendly. Speaking with him as one of your 'frontline' employees he made us feel very welcome to be staying. He was very helpful. All the staff were friendly. The bungalow was comfortable and clean. Lots to see around the resort. We enjoyed what little time we had & that was at the pool. The water was pleasantly warm. With the help of the front desk clerk we booked a couple of tours thereby finding we were not at the resort for any length of time so we could truly take in and savour the peacefulness of this wonderful place. I would certainly come back again.. only then it will be for a longer stay. My friend and I both agreed we would have booked for 3 days had we known what this resort was like instead of 2 days.

Stayed in February 2019
Reviewed: February 26, 2019

Luis
Brazil

4 helpful votes
9.2

Awesome
- • Leisure trip
- • Solo traveler
- • Stayed 2 nights
- • Submitted from a mobile device
TV
Recreação

Stayed in February 2019
Reviewed: February 17, 2019

Holly
United Kingdom

1 helpful vote
8.8

Excellent
- • Leisure trip
- • Family with young children
- • Stayed 3 nights
- • Submitted from a mobile device
Laundry was very expensive.
Location was fantastic and staff were very helpful.

Stayed in February 2019
Reviewed: January 16, 2019

Thomas
United Kingdom

1 helpful vote
9.6

Exceptional
- • Leisure trip
- • Couple
- • Stayed 1 night
- • Submitted from a mobile device
Nice rooms and really nice space & surroundings being located in the jungle The room is very nice and spacious.

Stayed in January 2019
Reviewed: January 14, 2019

Anonymous
Croatia
9.6

Exceptional
- • Leisure trip
- • Family with young children
- • Stayed 1 night
- • Submitted from a mobile device
Ambience

Stayed in January 2019
Reviewed: December 26, 2018

Anonymous
Mexico
7.1

Good
- • Leisure trip
- • Couple
- • Stayed 3 nights
- • Submitted from a mobile device
It isn’t very clean
Very good location

Stayed in December 2018
Reviewed: October 4, 2018

Kenneth
United States of America
9.6

Exceptional
- • Leisure trip
- • Couple
- • Stayed 1 night
- • Submitted from a mobile device
Very comfortable, staff was great, even when we had limited Spanish abilities.

Stayed in October 2018
Reviewed: August 27, 2018

Nedjeljko
Croatia
7.9

Good
- • Leisure trip
- • Family with young children
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast choice could be better.
Swiming pool in the middle of the jungle was great.

Stayed in August 2018

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Lodge Hotel Chan-Kah Resort Village Convention Center & Maya Spa