Lodge
 Chan-Kah Resort Village Convention Center & Maya Spa

Km 3.5 Carretera a las Ruinas, 29960 Palenque, Mexico – Excellent location – show map

Excellent location – rated 9.3/10! (score from 893 reviews)

Real guests • Real stays • Real opinions

8.7
Excellent
893 reviews

Pool great in the heat of the day or after touring the ruins.

David United States of America

food and service was excellent, the pool was wonderful. The villas were amazing !!

Laura United States of America

Restaurant.The food was very tasty and the staff friendly and helpful.

James Mexico

The pool was fantastic and used it was hot. the space was nice with gardens and wild life liked it too.

Roxie Mexico

Great rooms, excellent grounds and ambience. The Restaurant was very good. There was even a Starbucks on the property. WiFi worked everywhere and excellent.

Donald United States of America

Location and pool! Having a private bungalow. I respect that the resteraunt was affordable. Pool is really great!

Gertrude United States of America

The pool is amazing! The staff is friendly, especially at the bar/restaurant.

Markman United States of America

This place is a dream. The pool is incredible and cabins are immersed in nature. There is a creek that runs through the property so make sure you ask for a cabin that overlooks the creek, they are the ones with the most privacy and have a beautiful view. Having coffee out on the terrace of our room every morning was a dream!

Alana Mexico

Pool. Food. Service. Location. Rooms. Nature. Everything is so nice

Alejandra Mexico

Our room was spacious; the best we've had on our trip so far. It was actually 2 rooms with lots of space to open our suitcases and access our belongings. The shower worked great. The pool is lovely and huge, though my spouse was disappointed how warm it was. He was hoping to cool down but found it uncomfortably warm. I am less picky and understand that the water is warm because of the climate in Palenque. The area feels very safe and secure and there's a security gate. The staff made it easy to get a taxi and connect with our tour. We had the same waiter every time we visited the restaurant, and he was great. And the Starbucks on site was nice for getting some caffeine in the morning. (It opens at 7am.)

Mike United States of America
8.7
Excellent
893 reviews
  • What guests loved the most:
  • “Pool great in the heat of the day or after touring the ruins.”
    David David United States of America United States of America
  • “food and service was excellent, the pool was wonderful. The villas were amazing !!”
    Laura Laura United States of America United States of America
  • “Restaurant.The food was very tasty and the staff friendly and helpful.”
    James James Mexico Mexico
  • “The pool was fantastic and used it was hot. the space was nice with gardens and wild life liked it too.”
    Roxie Roxie Mexico Mexico
  • “Great rooms, excellent grounds and ambience. The Restaurant was very good. There was even a Starbucks on the property. WiFi worked everywhere and excellent.”
    Donald Donald United States of America United States of America
  • “Location and pool! Having a private bungalow. I respect that the resteraunt was affordable. Pool is really great!”
    Gertrude Gertrude United States of America United States of America
  • “The pool is amazing! The staff is friendly, especially at the bar/restaurant.”
    Markman Markman United States of America United States of America
  • “This place is a dream. The pool is incredible and cabins are immersed in nature.”
    Alana Alana Mexico Mexico
  • “Pool. Food. Service. Location. Rooms. Nature. Everything is so nice”
    Alejandra Alejandra Mexico Mexico
  • “Our room was spacious; the best we've had on our trip so far. It was actually 2 rooms with lots of space to open our suitcases and access our belongings. The shower worked great.”
    Mike Mike United States of America United States of America

Categories:

  • Staff8.5
  • Facilities8.8
  • Cleanliness8.9
  • Comfort8.8
  • Value for money8.4
  • Location9.3
  • Free WiFi8.1

You're eligible for a Genius discount at Chan-Kah Resort Village Convention Center & Maya Spa! To save at this property, all you have to do is sign in.

Located in a jungle setting in Palenque, this resort village is 37 mi from Cascadas Agua Azul Natural Park. It features outdoor pools, a tobacco shop and air-conditioned bungalows.

Each bungalow at the Chan-Kah Resort Village Convention Center & Maya Spa provides private bathrooms. They are equipped with cable TV and offer views of the surrounding jungle.

The Chan-Kah Resort Village Convention Center & Maya Spa features natural lagoon style pools with bar service. Two restaurants and bars offer balconies with access to the swimming pools.

Guests can find local crafts in the shops on the property. The on-site tour service can arrange visits to nearby archaeological sites and waterfalls, including Bonampak, Yaxchilan, Agua Azul y Misol-Ha.

The resort village is steps from the Michol Bridge where guests can view local fauna and flora. The property is nearby the Palenque Archaeological Zone.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Chan-Kah Resort Village Convention Center & Maya Spa has been welcoming Booking.com guests since Mar 10, 2011

Show me more

Most popular amenities

2 swimming pools
Free parking
Free WiFi
Family rooms
Bar

Currency Exchange: Need local currency? This property has currency exchange on site.

Property Highlights

Top Location: Highly rated by recent guests (9.3)

Free Private Parking Available On Site

Saved to 1786 lists

Availability

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4 reasons to choose Chan-Kah Resort Village Convention Center & Maya Spa

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.7
Excellent · 893 reviews
Read all reviews
Categories:
  • Staff8.5
  • Facilities8.8
  • Cleanliness8.9
  • Comfort8.8
  • Value for money8.4
  • Location9.3
  • Free WiFi8.1

Select topics to read reviews:

See what guests loved the most:

  • David
    United States of AmericaUnited States of America
    “Pool great in the heat of the day or after touring the ruins.”
  • Laura
    United States of AmericaUnited States of America
    “food and service was excellent, the pool was wonderful. The villas were amazing !!”
  • James
    MexicoMexico
    “Restaurant.The food was very tasty and the staff friendly and helpful.”
  • Roxie
    MexicoMexico
    “The pool was fantastic and used it was hot. the space was nice with gardens and wild life liked it too.”
  • Donald
    United States of AmericaUnited States of America
    “Great rooms, excellent grounds and ambience. The Restaurant was very good. There was even a Starbucks on the property. WiFi worked everywhere and excellent.”
  • Gertrude
    United States of AmericaUnited States of America
    “Location and pool! Having a private bungalow. I respect that the resteraunt was affordable. Pool is really great!”
  • Markman
    United States of AmericaUnited States of America
    “The pool is amazing! The staff is friendly, especially at the bar/restaurant.”
  • Alana
    MexicoMexico
    “This place is a dream. The pool is incredible and cabins are immersed in nature. There is a creek that runs through the property so make sure you ask for a cabin that overlooks the creek, they are the ones with the most privacy and have a beautiful...”
  • Alejandra
    MexicoMexico
    “Pool. Food. Service. Location. Rooms. Nature. Everything is so nice”
  • Mike
    United States of AmericaUnited States of America
    “Our room was spacious; the best we've had on our trip so far. It was actually 2 rooms with lots of space to open our suitcases and access our belongings. The shower worked great. The pool is lovely and huge, though my spouse was disappointed how...”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Hello is it a good WiFi? I need to work is the pool open? regards a carpentier
    Hola estimado cliente, si contamos con servicio de internet en Restaurante, Cafetería, En la habitaciones no llega muy bien debido a que estamos en una zona selva, y si contamos con servicio de piscina de 10am a 10pm
    Answered on January 30, 2021
  • To whom it may concern, Is the swimming pool currently open? Also, is breakfast included? Thank you, Vivian
    Buen día, si están abiertas, contamos con todos los servicios.
    Answered on March 15, 2021
  • Are there mosquitoes nets in bungalow?
    Buenos días estimado cliente, no contamos con mosquiteros, pero dentro de las habitaciones no contamos con mosquitos,
    Asked about: Bungalow • Answered on January 3, 2020
  • Tienen paquetes con alimentos incluidos? Oh eso se tiene que pagar aparte
    Buen día estimado, contamos con servicio de restaurante, sus consumos los pagaría directamente en restaurante.
    Asked about: Bungalow with Two Double Beds • Answered on March 15, 2021
  • What airport would I have to land on?
    El más cercano es de Villahermosa Tabasco.
    Answered on March 15, 2021

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

Thanks! You'll receive an email as soon as the property answers your question.

Area Info *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Aluxes EcoPark & Zoo
    0.5 miles
  • Palenque Ruins
    2 miles
  • Central Bus Station foreign buses
    2.3 miles
  • Misol-Ha Waterfalls
    7 miles
Restaurants & cafes
  • Restaurant Restaurante Chan-Kah
    0.1 miles
  • Cafe/Bar Starbucks
    0.1 miles
Natural Beauty
  • River Río Nututun
    5 miles
  • Lake Cascadas de Misol-HA
    12.4 miles
  • Lake Cascadas de Welib-Ha
    18.5 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
1 Restaurant On Site

    RESTAURANTE Y TERRAZA CHAN-KAH

    Food: Mexican

    Menu: Buffet & À La Carte

Amenities of Chan-Kah Resort Village Convention Center & Maya Spa

Most popular amenities

2 swimming pools
Free parking
Free WiFi
Family rooms
Bar
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Activities
  • Live sports events (broadcast)
  • Themed dinners Additional charge
  • Walking tours Additional charge
  • Hiking Off-site
  • Ping-pong
  • Pool table
  • Playground
  • Game room
Food & Drink
  • Coffee house on site
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kid-friendly buffet
  • Kids' meals Additional charge
  • Bar
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
Front Desk Services
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Outdoor play equipment for kids
  • Board games/Puzzles
Cleaning Services
  • Ironing service Additional charge
  • Laundry Additional charge
Business Facilities
  • Business center Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service (additional charge)
  • Designated smoking area
  • Air conditioning
  • Packed lunches
  • Soundproof rooms
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
2 swimming pools
Pool 1 – outdoor Free!
  • Open all year
  • Opening times
  • All ages welcome
  • Pool/Beach towels
  • Pool bar
  • Pool with view
  • Shallow end
Pool 2 – outdoor (kids) Free!
  • Open all year
  • Opening times
  • Suitable for kids
  • Pool/Beach towels
  • Pool bar
  • Pool with view
  • Shallow end
Spa
  • Full-body massage Additional charge
  • Back massage Additional charge
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach umbrellas
  • Pool/Beach towels
  • Bathhouse
  • Massage Additional charge
  • Spa Additional charge
Languages Spoken
  • English
  • Spanish
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules Chan-Kah Resort Village Convention Center & Maya Spa takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib by request
MXN 300 per child, per night
4+ years
Extra bed by request
MXN 300 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking for more than 14 people, different policies and additional supplements may apply.

Mastercard Visa Chan-Kah Resort Village Convention Center & Maya Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that breakfast is served à la carte. The indicated breakfast price is approximate.

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note the hotel will charge your credit card the day of check-in at noon.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Please inform Chan-Kah Resort Village Convention Center & Maya Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Chan-Kah Resort Village Convention Center & Maya Spa

  • The prices at Chan-Kah Resort Village Convention Center & Maya Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Chan-Kah Resort Village Convention Center & Maya Spa has 1 restaurant:

    • RESTAURANTE Y TERRAZA CHAN-KAH

  • Yes, Chan-Kah Resort Village Convention Center & Maya Spa is popular with guests booking family stays.

  • Room options at Chan-Kah Resort Village Convention Center & Maya Spa include:

    • Double

  • Check-in at Chan-Kah Resort Village Convention Center & Maya Spa is from 3:00 PM, and check-out is until 12:00 PM.

  • Chan-Kah Resort Village Convention Center & Maya Spa offers the following activities/services (charges may apply):

    • Spa
    • Massage
    • Hiking
    • Playground
    • Pool table
    • Game room
    • Ping-pong
    • Spa/Wellness packages
    • Walking tours
    • Steam room
    • Bathhouse
    • Full-body massage
    • Themed dinners
    • Spa facilities
    • Live sports events (broadcast)
    • Back massage
    • Spa lounge/Relaxation area

  • Chan-Kah Resort Village Convention Center & Maya Spa is 2.7 miles from the center of Palenque.