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Located north of Tulum, 4.3 mi from Tulum Archaeological Site and 6.2 mi from Tulum town., Cielo Maya Beach Tulum features an outdoor pool and views of the sea. The hotel has a terrace and views of the garden, and guests can enjoy a meal at the restaurant or a drink at the bar. Free private parking is available on site. Every room at this hotel is air conditioned and is fitted with a flat-screen TV. Some rooms have a seating area for your convenience. You will find a coffee machine in the room. Rooms are equipped with a private bathroom equipped with a shower. For your comfort, you will find bathrobes and slippers. Cielo Maya Beach Tulum features free WiFi throughout the property. There is a 24-hour front desk at the property. This hotel has a private beach area, ideal for snorkeling and kayaking. Car hire is also available. Bus station Tulum Ruins is 4.3 mi from Cielo Maya Beach Tulum, while Tulum Bus station is 6.2 mi from the property. The nearest airport is Cancun International Airport.

Couples in particular like the location – they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.2)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Vegetarian, Vegan

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
and
1 sofa bed
1 king bed
1 king bed
and
2 sofa beds
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Guest reviews

Categories:

Staff
9.0
Facilities
8.9
Cleanliness
9.2
Comfort
9.3
Value for money
8.4
Location
8.2
Free Wifi
9.0
Select topics to read reviews:

Guests who stayed here loved

  • Sandy
    United States of America United States of America
    The hotel is on the beach. They have a nice restaurant and the facility is beautiful. We also had breakfast and it was delicious. I will return here.
  • Jayson
    United States of America United States of America
    Beautiful property right on the water with its own dock and plenty of outdoor chill spaces. ocean view rooms are spectacular!
  • Gabriela
    United States of America United States of America
    SAFE! friendly! accommodating! perfect!! abundantly exceedingly more than I could ask or think
  • Darren
    United States of America United States of America
    The staff were very friendly and helpful. The food was excellent.
  • E
    Evelyn
    United States of America United States of America
    ABSOLUTELY EVERYTHING exceeded my expectations. The hotel looked way better in person than in the pictures! I liked that they decorated my room for my birthday. I arrived to the hotel on the same day of my birthday and the staff took the time...
  • Awilda
    United States of America United States of America
    The property is absolutely beautiful! The views are amazing! The bed was super comfortable and everything was spotless. We LOVED our stay and will definitely be back in the near future!
  • Guadalupe
    United States of America United States of America
    Amazing view from the balcony. Love waking up to the most beautiful sunrise ever.
  • Katherine
    United States of America United States of America
    Cielo Maya is a beautiful property. It allows an elegant, smaller experience to the larger super properties. Everyone on the staff is helpful and friendly and looking forward to making your stay great. Candy, Beimar, Santos and Frederico were...
  • Luke
    United States of America United States of America
    room was clean and spacious, nice towels and bedding. soaps were good too. would go back.
  • Fritz
    United States of America United States of America
    Beautiful new facility on the beach with infinity pool. Has about 20 clean and spacious modern rooms with big travertine bathrooms. The staff is welcoming, cheerful, friendly and speaks English. This is in a gated beach earea north of Tulum on a...

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurante #1
    • Cuisine
      French • Italian • Mexican • International
    • Ambience
      Family-friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Amenities of Cielo Maya Beach Tulum
Great facilities! Review score, 8.9

Most popular amenities

  • Outdoor swimming pool
  • Beachfront
  • Free Wifi
  • Free parking
  • Airport shuttle
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Private beach area
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Picnic area
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Private beach area
  • Terrace
  • Garden

Kitchen

  • Coffee machine
  • Refrigerator

Room Amenities

  • Socket near the bed

Activities

  • Bicycle rental
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinners
    Additional charge
  • Beach
  • Snorkeling
  • Darts
  • Game room
  • Fishing
    Additional charge

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • TV

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Street parking

Front Desk Services

  • Invoice provided
  • Baggage storage
  • Tour desk
  • Express check-in/out

Entertainment & Family Services

  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
  • Board games/puzzles

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • Safe

General

  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Mosquito net
  • Tile/Marble floor
  • Private entrance
  • Car rental
  • Laptop safe
  • Packed lunches
  • Fan
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Upper floors accessible by stairs only

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool with view
  • Shallow end
  • Pool/Beach towels
  • Pool cover
  • Beach chairs/Loungers

Spa

  • Kids' pool
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Body treatments
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Public Bath
  • Massage
    Additional charge
  • Spa
    Additional charge

Languages Spoken

  • English
  • Spanish

House rules
Cielo Maya Beach Tulum takes special requests – add in the next step!

Check-in
From 3:00 PM to 9:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children over 3 are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
VisaMastercard Cash is not accepted

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Cielo Maya Beach Tulum of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of $200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Cielo Maya Beach Tulum

  • Cielo Maya Beach Tulum is 5.6 miles from the center of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Cielo Maya Beach Tulum may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Cielo Maya Beach Tulum is from 3:00 PM, and check-out is until 12:00 PM.

  • Room options at Cielo Maya Beach Tulum include:

    • Suite

  • Cielo Maya Beach Tulum offers the following activities/services (charges may apply):

    • Spa
    • Massage
    • Game room
    • Snorkeling
    • Fishing
    • Darts
    • Beachfront
    • Couples' massage
    • Beach
    • Neck massage
    • Public Bath
    • Hand massage
    • Swimming pool
    • Bicycle rental
    • Themed dinners
    • Head massage
    • Happy hour
    • Foot massage
    • Full-body massage
    • Beauty services
    • Facial treatments
    • Body treatments
    • Private beach area
    • Spa lounge/Relaxation area
    • Spa/Wellness packages
    • Back massage

  • Cielo Maya Beach Tulum has 1 restaurant:

    • Restaurante #1

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Guests staying at Cielo Maya Beach Tulum can enjoy a highly-rated breakfast during their stay (guest review score: 6.5).

    Breakfast option(s) include:

    • Vegetarian
    • Vegan
    • À la carte

  • The nearest beach is 150 feet from Cielo Maya Beach Tulum. All distances are measured in straight lines. Actual travel distances may vary.