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Coco Tulum Zen Zone Hotel

Carretera Tulum Boca Paila Km 7, 77780 Tulum, Mexico – Excellent location – show map

Excellent location – rated 9.1/10! (score from 608 reviews)

Real guests • Real stays • Real opinions

8.1
Very Good
609 reviews

Extremely nice staff, super friendly and helpful, especially Juan at the reception desk

Zuzana United States of America

This gorgeous hotel is like a little piece of paradise. I stayed in one of the cabanas with a private bathroom and was very happy. The staff is incredibly friendly and welcoming. Got so much help from Juan and Mario at the front desk. They made an already great trip even better.

Erikka United States of America

Fantastic hotel at the beach and kind of inside a jungle! Clean, safe, and well located. Staff was nice too.

Hassan Germany

beach front! the location was kinda in the far end of the “beach zone” but was still in a very good location, I thought. the beach club was nice! there is also a spa on site! the hut we stayed in was such a vibe!

Brittany United States of America

the amazing view from my room, is a peaceful place in front of the sea

Ruth Mexico

The hotel was very clean and the staff was friendly. The breakfast was delicious. We will definitely be back.

Baldemar United States of America

beautiful grounds, comfortable room, great location on playa.

Nicole United States of America

amazing morning yoga class with exceptional teacher!

Karen United States of America

Clean, excellent restaurant, the staff was all so friendly and helpful. Very posh yet relaxing space. Will be back! Book a massage it was SOOO worth it!

Kelly United States of America

Loved the location. Having our own porch was great. Loved the vibe and the tree house type of apartments.

Sara Canada
8.1
Very Good
609 reviews
  • What guests loved the most:
  • “Extremely nice staff, super friendly and helpful, especially Juan at the reception desk”
    Zuzana Zuzana United States of America United States of America
  • “This gorgeous hotel is like a little piece of paradise. I stayed in one of the cabanas with a private bathroom and was very happy. The staff is incredibly friendly and welcoming.”
    Erikka Erikka United States of America United States of America
  • “Fantastic hotel at the beach and kind of inside a jungle! Clean, safe, and well located. Staff was nice too.”
    Hassan Hassan Germany Germany
  • “beach front! the location was kinda in the far end of the “beach zone” but was still in a very good location, I thought. the beach club was nice! there is also a spa on site!”
    Brittany Brittany United States of America United States of America
  • “the amazing view from my room, is a peaceful place in front of the sea”
    Ruth Ruth Mexico Mexico
  • “The hotel was very clean and the staff was friendly. The breakfast was delicious. We will definitely be back.”
    Baldemar Baldemar United States of America United States of America
  • “beautiful grounds, comfortable room, great location on playa.”
    Nicole Nicole United States of America United States of America
  • “amazing morning yoga class with exceptional teacher!”
    Karen Karen United States of America United States of America
  • “Clean, excellent restaurant, the staff was all so friendly and helpful. Very posh yet relaxing space. Will be back! Book a massage it was SOOO worth it!”
    Kelly Kelly United States of America United States of America
  • “Loved the location. Having our own porch was great. Loved the vibe and the tree house type of apartments.”
    Sara Sara Canada Canada

Categories:

  • Staff8.7
  • Facilities8.1
  • Cleanliness8.5
  • Comfort8.6
  • Value for money7.6
  • Location9.1

You're eligible for a Genius discount at Coco Tulum Zen Zone Hotel! To save at this property, all you have to do is sign in.

Located in Tulum, Coco Tulum features a private beach, spa services and a Mexican-Italian fusion restaurant. Each room and cabin offers free Wi-Fi and views of the Caribbean Sea or jungle.

Rooms and cabins at the Coco Tulum feature mosquito nets. Rooms in the main tower also include fans and private bathrooms, while the cabins have shared bathrooms.

Th the stunning Mayan ruins of Tulum are 1.9 mi away. You can drive to Tulum town in around 10minutes.

This is our guests' favorite part of Tulum, according to independent reviews.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Coco Tulum Zen Zone Hotel has been welcoming Booking.com guests since Nov 24, 2010

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Most popular amenities

Beachfront
Free WiFi
Free parking
Airport shuttle
Restaurant
Spa
Bar

ATM: Need cash? This property has an ATM on site.

Property Highlights

Located in the best-rated area in Tulum, this hotel has an excellent location score of 9.1

Breakfast Info

American

Free parking available at the hotel

Saved to 17029 lists

Availability

Select dates to see this property's availability and prices

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Closest beach
  • South Tulum Beach

    South Tulum Beach

    8.5 Very good beach
    300 feet from property
Guest reviews
Categories:
Staff
8.7
Facilities
8.1
Cleanliness
8.5
Comfort
8.6
Value for money
7.6
Location
9.1
Free WiFi
7.4

Select topics to read reviews:

See what guests loved the most:

  • Zuzana
    United States of AmericaUnited States of America
    “Extremely nice staff, super friendly and helpful, especially Juan at the reception desk”
  • Erikka
    United States of AmericaUnited States of America
    “This gorgeous hotel is like a little piece of paradise. I stayed in one of the cabanas with a private bathroom and was very happy. The staff is incredibly friendly and welcoming. Got so much help from Juan and Mario at the front desk. They made an...”
  • Hassan
    GermanyGermany
    “Fantastic hotel at the beach and kind of inside a jungle! Clean, safe, and well located. Staff was nice too.”
  • Brittany
    United States of AmericaUnited States of America
    “beach front! the location was kinda in the far end of the “beach zone” but was still in a very good location, I thought. the beach club was nice! there is also a spa on site! the hut we stayed in was such a vibe!”
  • Ruth
    MexicoMexico
    “the amazing view from my room, is a peaceful place in front of the sea”
  • Baldemar
    United States of AmericaUnited States of America
    “The hotel was very clean and the staff was friendly. The breakfast was delicious. We will definitely be back.”
  • Nicole
    United States of AmericaUnited States of America
    “beautiful grounds, comfortable room, great location on playa.”
  • Karen
    United States of AmericaUnited States of America
    “amazing morning yoga class with exceptional teacher!”
  • Kelly
    United States of AmericaUnited States of America
    “Clean, excellent restaurant, the staff was all so friendly and helpful. Very posh yet relaxing space. Will be back! Book a massage it was SOOO worth it!”
  • Sara
    CanadaCanada
    “Loved the location. Having our own porch was great. Loved the vibe and the tree house type of apartments.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • do we share a shower as well?
    Hi there! Our shared bathrooms are separated men from women, and they have 4 showers each and 5 toilettes. We clean them every two hours and are sha..
    Answered on October 29, 2019
  • Do you provide Covid Testing? So that we may re enter the US.
    Yes, we offer these services, to make an appointment and request PCR prices we kindly ask you to contact our reception department.
    Answered on February 27, 2021
  • Can we arrange airport transportation?
    You do! We offer private transportation.
    Answered on October 27, 2020
  • When is the best time to visit your property for the perfect beach holiday?
    Hi there! Anytime is good to come to paradise! But in my opinion, best weather and calm beach is during November Hope this information helped you t..
    Answered on October 29, 2019
  • Hello, If I have a room with no WiFi is there a shared area I can use WiFi?
    Hi!! All rooms have WIFI, in case they do not have it for any reason, you can notify reception to see that the problem is solved, but at reception as ..
    Answered on December 29, 2020
  • Still looking?
Hotel area info *
2 Restaurants On Site

    Juanita Diavola

    Food: Italian, Mediterranean

    Open for: Breakfast, Brunch, Dinner, Cocktail hour

    Menu: À la carte

    Coco Beach Grill & Bar

    Food: Mexican, Grill/BBQ

    Open for: Brunch, Cocktail hour

    Menu: À la carte

Amenities of Coco Tulum Zen Zone Hotel

Most popular amenities

Beachfront
Free WiFi
Free parking
Airport shuttle
Restaurant
Spa
Bar
Outdoors
  • Outdoor furniture
  • Beachfront
  • Private beach area
  • Garden
Activities
  • Beach
  • Snorkeling Additional charge
  • Diving Additional charge
  • Canoeing Additional charge
  • Windsurfing Additional charge
Food & Drink
  • Coffee house on site
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in some rooms and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Parking
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service Additional charge
  • Grocery deliveries
  • Air conditioning
  • Packed lunches
  • Airport shuttle Additional charge
  • Airport shuttle Additional charge
  • Airport shuttle Additional charge
  • Non-smoking rooms
  • Room service
Spa
  • Yoga classes
  • Full-body massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa lounge/Relaxation area
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Massage Additional charge
  • Spa Additional charge
Languages Spoken
  • English
  • Spanish

House rules

Coco Tulum Zen Zone Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children over 16 are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa Coco Tulum Zen Zone Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Please inform Coco Tulum Zen Zone Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Coco Tulum Zen Zone Hotel

  • Coco Tulum Zen Zone Hotel is 3.1 miles from the center of Tulum.

  • Room options at Coco Tulum Zen Zone Hotel include:

    • Double
    • Suite
    • Quad

  • The nearest beach is 350 feet from Coco Tulum Zen Zone Hotel.

  • Coco Tulum Zen Zone Hotel offers the following activities/services (charges may apply):

    • Spa
    • Massage
    • Snorkeling
    • Diving
    • Canoeing
    • Windsurfing
    • Beachfront
    • Spa lounge/Relaxation area
    • Spa facilities
    • Couples' massage
    • Beach
    • Neck massage
    • Private beach area
    • Full-body massage
    • Back massage
    • Head massage
    • Foot massage
    • Yoga classes

  • Check-in at Coco Tulum Zen Zone Hotel is from 3:00 PM, and check-out is until 12:00 PM.

  • Guests staying at Coco Tulum Zen Zone Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.2).

    Breakfast option(s) include:

    • American

  • Coco Tulum Zen Zone Hotel has 2 restaurants:

    • Coco Beach Grill & Bar
    • Juanita Diavola

  • The prices at Coco Tulum Zen Zone Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.