Get the celebrity treatment with world-class service at Hotel Amainah Bacalar

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Hotel Amainah Bacalar in Bacalar has 5-star accommodation with an outdoor swimming pool, a garden and a bar. A hot tub and a bicycle rental service are available for guests. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi. The hotel will provide guests with air-conditioned rooms with a wardrobe, a coffee machine, a fridge, a minibar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. Hotel Amainah Bacalar features some units with pool views, and the rooms include a balcony. At the accommodation the rooms come with bed linen and towels. At Hotel Amainah Bacalar you will find a restaurant serving Caribbean, Mexican and international cuisine. Vegetarian, dairy-free and vegan options can also be requested. The area is popular for cycling, and car hire is available at the hotel. The nearest airport is Chetumal International Airport, 31 km from Hotel Amainah Bacalar.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.2)

FREE parking!


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Travel Sustainable Level 2
This property has told us they’re making considerable investments and efforts towards sustainability by taking steps that can have environmental and social impact. We’ve worked with experts including Travalyst and Sustainalize to create the Travel Sustainable programme – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.3
Facilities
9.3
Cleanliness
9.6
Comfort
9.6
Value for money
8.4
Location
9.2
Free WiFi
9.0
High score for Bacalar
Select topics to read reviews:

See what guests loved the most:

  • Janet
    United KingdomUnited Kingdom
    Spotlessly clean hotel. Stunning balcony and view. Very tasty food and drinks - yes, they aren't cheap, but no more expensive than you would expect for a hotel of this standard. Staff were very friendly.
  • Samantha
    United KingdomUnited Kingdom
    The staff were super friendly and attentive before we even arrived (helping organise an airport taxi), but particularly the guys by the pool bar who welcomed us, kept the drinks topped up and helped with kayaks. The hotel uses whatsapp for service...
  • Jessica
    United KingdomUnited Kingdom
    Room was beautiful, book one with a lagoon view if you can. The receptionist Melissa was really friendly, got us checked in quickly and helped us arrange a taxi when we left. Kayaks are readily available for you to use on the lake which was great.

Hotel surroundings

Restaurants
1 restaurant on site

  • Amainah
    • Cuisine
      Caribbean • Mexican • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Hotel Amainah Bacalar
Great facilities! Review score, 9.3

Most popular facilities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Airport shuttle
  • Restaurant
  • Non-smoking rooms
  • Spa and wellness centre
  • Room service
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • Landmark view
  • Lake view
  • View
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
Activities
  • Bicycle rental
    Additional charge
  • Live music/performance
    Additional charge
  • Tour or class about local culture
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Stand-up comedy
    Additional charge
  • Temporary art galleries
  • Cycling
    Off-site
  • Hiking
    Additional chargeOff-site
  • Fishing
    Additional chargeOff-site
Media & Technology
  • Flat-screen TV
  • Cable channels
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in public areas and is free of charge.
Parking
Free public parking is possible at a location nearby (reservation is not needed).
  • Street parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Carbon monoxide detector
  • Grocery deliveries
    Additional charge
  • Adult only
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Tile/marble floor
  • Soundproofing
  • Private entrance
  • Car hire
  • Laptop safe
  • Soundproof rooms
  • Fan
  • Ironing facilities
  • Pants press
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by stairs only
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool with view
  • Plunge pool
  • Shallow end
  • Pool/beach towels
  • Pool bar
  • Sun umbrellas
Wellness
  • Yoga classes
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Sun loungers or beach chairs
  • Public Bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
Languages spoken
  • English
  • Spanish

House rules

Hotel Amainah Bacalar takes special requests - add in the next step!

Check-in

From 15:00 to 23:00

Check-out

From 12:00 to 13:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa American Express Cash Hotel Amainah Bacalar accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

FAQs about Hotel Amainah Bacalar

  • The prices at Hotel Amainah Bacalar may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Hotel Amainah Bacalar is from 15:00, and check-out is until 13:00.

  • Hotel Amainah Bacalar is 2.4 miles from the centre of Bacalar. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Amainah Bacalar offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Massage
    • Cycling
    • Hiking
    • Fishing
    • Bike tours
    • Foot massage
    • Live music/performance
    • Back massage
    • Temporary art galleries
    • Full body massage
    • Public Bath
    • Bicycle rental
    • Happy hour
    • Head massage
    • Swimming Pool
    • Neck massage
    • Stand-up comedy
    • Yoga classes
    • Themed dinner nights
    • Spa/wellness packages
    • Walking tours
    • Couples massage
    • Tour or class about local culture
    • Hand massage

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Hotel Amainah Bacalar on this page.

  • Room options at Hotel Amainah Bacalar include:

    • Double
    • Suite

  • Hotel Amainah Bacalar has 1 restaurant:

    • Amainah

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.