Resort Cozumel Palace-All Inclusive

Beachfront · Private Beach
 Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

Rafael E. Melgar Km 1.5, 77600 Cozumel, Mexico – Excellent location – show map

Excellent location – rated 9.0/10! (score from 46 reviews)

Real guests • Real stays • Real opinions

8.5
Very Good
46 reviews

exceptional friendly service. the food was outstanding quality.

Lisa United States of America

The staff was amazing, everything you need is at your fingertips, even some things you don't know you need (a screwdriver to fix a broken suitcase lock). The property, location and amenities were all solid, but the staff is what separates this property.

John United States of America

Staff is exceptional! Very pleasant and polite with desire to meet our needs with pleasure.

Michael United States of America

- attentive and friendly staff - very clean rooms - beautiful ocean view with hammock - no reservations needed at restaurants - never felt crowded

Anonymous United States of America

Big modern room with nice sea view. Multiple restaurants onsite - the Asian was very good, the Italian was average, the others weren’t open during our stay. Drinks at the lobby bar were well mixed, in other places the weren’t so great so we always got the from the bar. You can go diving with the hotel which was reasonably priced & efficient & snorkel right in front of the hotel.

Anonymous United Kingdom

The friendliness of the staff. The helpfulness of the staff.

Anonymous United States of America

Great resort to getaway with spouse. Very scenic, with snorkeling and scuba diving on site. Food was lack luster with the exception of the “special” Chef’s romantic dinner which we used resort credits (and paid about $100) for. Dinner included grilled lobster tail. No beach on site but two large pools and we’ll appointed rooms wIth spectacular ocean views. Would definitely visit again.

Anonymous United States of America

Amazing setting, Crystal clear water, super friendly staff and incredible dining experiences as well as night time entertainment and scuba dive centre!! All you could need and more!

Joshua United Kingdom

The main asset of this resort are the people. The service provided was outstanding. Everybody is very attentive, friedly and handsome. The food was very good an the buttets for breakfast is awesome. Dinner in the restauraunts also exceeded our expectations a lot. This resort is highly recommended by us. All rooms have a balcony with a nice sun-set sea view!!

Karsten Germany

Wow! The best hotel I’ve ever been! Everything is perfect!!! The food is great. There is different show every night. I love it!

Sapir Peru
8.5
Very Good
46 reviews
  • What guests loved the most:
  • “exceptional friendly service. the food was outstanding quality.”
    Lisa Lisa United States of America United States of America
  • “The staff was amazing, everything you need is at your fingertips, even some things you don't know you need (a screwdriver to fix a broken suitcase lock).”
    John John United States of America United States of America
  • “Staff is exceptional! Very pleasant and polite with desire to meet our needs with pleasure.”
    Michael Michael United States of America United States of America
  • “- attentive and friendly staff - very clean rooms - beautiful ocean view with hammock - no reservations needed at restaurants - never felt crowded”
    United States of America United States of America
  • “Big modern room with nice sea view. Multiple restaurants onsite - the Asian was very good, the Italian was average, the others weren’t open during our stay.”
    United Kingdom United Kingdom
  • “The friendliness of the staff. The helpfulness of the staff.”
    United States of America United States of America
  • “Great resort to getaway with spouse. Very scenic, with snorkeling and scuba diving on site.”
    United States of America United States of America
  • “Amazing setting, Crystal clear water, super friendly staff and incredible dining experiences as well as night time entertainment and scuba dive centre!! All you could need and more!”
    Joshua Joshua United Kingdom United Kingdom
  • “The main asset of this resort are the people. The service provided was outstanding. Everybody is very attentive, friedly and handsome. The food was very good an the buttets for breakfast is awesome.”
    Karsten Karsten Germany Germany
  • “Wow! The best hotel I’ve ever been! Everything is perfect!!! The food is great. There is different show every night. I love it!”
    Sapir Sapir Peru Peru

Categories:

  • Staff9.0
  • Facilities8.7
  • Cleanliness9.3
  • Comfort9.1
  • Value for money7.9
  • Location9.0
  • Free WiFi 9.4
High score for Cozumel

Experience World-class Service at Cozumel Palace-All Inclusive

This all-inclusive resort features an exceptional oceanfront location, complete with an endless number of family-friendly activities as well as relaxing spa treatments, and is only moments from popular area sites.

Start the day with a delicious meal from one of Cozumel Palace's 4 on-site restaurants, or enjoy an energizing workout in the state-of-the-art fitness center. Spend the afternoon by one of the resort's swimming pools, or take advantage of daily organized activities. Relax in the evening with a cocktail from one of several bars, attend the resort's theme parties or enjoy spacious guestrooms featuring double spa baths.

Only a short distance from Cozumel Palace, discover one of the world's largest coral reefs, Palancar Reef. Plan a deep-sea fishing trip or learn to snorkeling or dove. On-site car hire services as well as a travel agency also make exploring the surrounding area easy.

Guests have free access to the Cozumel Palace's sister hotels in Cancún. Except Le Blanc.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Cozumel Palace-All Inclusive has been welcoming Booking.com guests since Mar 6, 2009

Show me more

Most popular amenities

2 swimming pools
Beachfront
Free WiFi
Free parking
Family rooms
Tea/Coffee Maker in All Rooms
Bar

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Property Highlights

Top Location: Highly rated by recent guests (9.0)

Breakfast Info

Continental, Vegetarian, Vegan, Gluten-free, American, Buffet

Free Parking Available On Site

Activities:

Fitness center

Game room

Spa

Saved to 1189 lists

Availability

When would you like to stay at Cozumel Palace-All Inclusive?

Sorry, reservations for more than 90 nights aren't possible.

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Approximate prices in USD for a 1-night stay
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Sleeps Accommodation Type Price
Max adults: 2. Max children: 3
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Max adults: 2
Honeymoon
  • 1 king bed
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Max adults: 4. Max children: 3
Ocean View Suite
  • 2 full beds
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Max adults: 4. Max children: 3
Loft Suite
  • Bedroom 1: 2 full beds
  • Bedroom 2: 1 king bed
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Max adults: 6. Max children: 4
Two Bedrooms Presidential Suite
  • Bedroom 1: 2 full beds
  • Bedroom 2: 1 king bed
  • Living room: 1 sofa bed
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Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

4 reasons to choose Cozumel Palace-All Inclusive

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English
Closest beach
  • Caletita Beach

    Caletita Beach

    8.1 Very good beach
    1.1 miles from property

Guest reviews

8.5
Very Good · 46 reviews
Read all reviews
Categories:
  • Staff9.0
  • Facilities8.7
  • Cleanliness9.3
  • Comfort9.1
  • Value for money7.9
  • Location9.0
  • Free WiFi 9.4
High score for Cozumel

Select topics to read reviews:

See what guests loved the most:

  • Lisa United States of America

    “exceptional friendly service. the food was outstanding quality.”

  • John United States of America

    “The staff was amazing, everything you need is at your fingertips, even some things you don't know you need (a screwdriver to fix a broken suitcase lock). The property, location and amenities were all solid, but the staff is what separates this property.”

  • Michael United States of America

    “Staff is exceptional! Very pleasant and polite with desire to meet our needs with pleasure.”

  • Anonymous United States of America

    “- attentive and friendly staff - very clean rooms - beautiful ocean view with hammock - no reservations needed at restaurants - never felt crowded”

  • Anonymous United Kingdom

    “Big modern room with nice sea view. Multiple restaurants onsite - the Asian was very good, the Italian was average, the others weren’t open during our stay. Drinks at the lobby bar were well mixed, in other places the weren’t so great so we always got the from the bar. You can go diving with the hotel which was reasonably priced & efficient & snorkel right in front of the hotel.”

  • Anonymous United States of America

    “The friendliness of the staff. The helpfulness of the staff.”

  • Anonymous United States of America

    “Great resort to getaway with spouse. Very scenic, with snorkeling and scuba diving on site. Food was lack luster with the exception of the “special” Chef’s romantic dinner which we used resort credits (and paid about $100) for. Dinner included grilled lobster tail. No beach on site but two large pools and we’ll appointed rooms wIth spectacular ocean views. Would definitely visit again.”

  • Joshua United Kingdom

    “Amazing setting, Crystal clear water, super friendly staff and incredible dining experiences as well as night time entertainment and scuba dive centre!! All you could need and more!”

  • Karsten Germany

    “The main asset of this resort are the people. The service provided was outstanding. Everybody is very attentive, friedly and handsome. The food was very good an the buttets for breakfast is awesome. Dinner in the restauraunts also exceeded our expectations a lot. This resort is highly recommended by us. All rooms have a balcony with a nice sun-set sea view!!”

  • Sapir Peru

    “Wow! The best hotel I’ve ever been! Everything is perfect!!! The food is great. There is different show every night. I love it!”

Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Is alcohol included?
    Our all-inclusive sets the standard by offering provides our guests with unparalleled service and signature amenities. Your visit will include luxurious accommodations, 24-hour room service, unlimited dining at our world-class restaurants, wireless Internet, in-room minibar and liquor dispenser, in-room double whirlpool tubs*, top-shelf drinks at any of our bars and restaurants, CHI hair iron, blow dryer and bath amenities, daily and nightly activities and much more.
    Asked about: Honeymoon • Answered on October 14, 2019
  • Hello, Is there provide transportation to and from airport? thank you
    Dear guest, You can purchase transportation with us or you can purchase directly at the airport.
    Answered on October 4, 2020
  • Is the hotel oceanfront and are you on a swimming beach.
    Dear guest. Due to the location of our hotel, we are facing the sea, however we do not have a beach suitable for swimming.
    Answered on January 9, 2021
  • Hello, I noticed that the loft suite option does not say "all-inclusive" like all of the other lodging options. Is this a mistake or is the loft suite actually not all-inclusive? Thanks!
    Dear guest; All our rooms are all- inclusive.
    Answered on September 30, 2020
  • Is it possible to have only a king size bed instead of a full bed or two full beds?
    Dear guest; Our rooms are with a king size bed or double beds, we do not guarantee as it is subject to availability upon check in. Regards,
    Answered on July 23, 2021

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

Thanks! You'll receive an email as soon as the property answers your question.

Area Info *
Excellent location – show map
What's nearby
  • Isla Pasion Weddings
    0.2 miles
  • Playa del Carmen Maritime Terminal
    11.1 miles
  • Disabled-friendly beach
    11.1 miles
  • ADO International Bus Station
    11.2 miles
  • Kool Beach Club
    11.2 miles
  • Quinta Alegria Shopping Mall
    11.3 miles
  • Church of Guadalupe
    12 miles
Natural Beauty
  • Mountain Dolphinarius Cozumel
    0.1 miles
Beaches in the Neighborhood
  • Caletita Beach
    1.1 miles
  • Playa San Juan
    3.3 miles
  • Playa Santa María
    4.7 miles
  • Playa Coyoc
    6 miles
Closest Airports
  • Cozumel International Airport
    1.9 miles
  • Cancún International Airport
    37.5 miles
How to get to Cozumel Palace-All Inclusive from Cozumel International Airport
    Public shuttle
    Free parking is available.
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
5 Restaurants On Site

    TURQUESA

    Food: Italian, International

    Open for: Breakfast, Lunch

    Menu: À la carte

    BUGAMBILIAS

    Food: Mexican

    Open for: Dinner

    Menu: À la carte

    MOMO

    Food: Asian

    Open for: Dinner

    Menu: À la carte

    FLAMINGLOS SNACK BAR

    Open for: Dinner, Cocktail hour

    Menu: À la carte

    LOBBY BAR

    Open for: Brunch, Cocktail hour

    Menu: À la carte

Resort Facilities at Cozumel Palace-All Inclusive

Most popular amenities

2 swimming pools
Beachfront
Free WiFi
Free parking
Family rooms
Tea/Coffee Maker in All Rooms
Bar
Outdoors
  • Beachfront
  • Private beach area
Activities
  • Beach
  • Kids' club
  • Entertainment staff
  • Snorkeling Additional charge
  • Diving Additional charge
  • Ping-pong
  • Playground
  • Game room
Food & Drink
  • Fruit
  • Wine/Champagne
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Secure parking
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services Additional charge
Cleaning Services
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Air conditioning
  • Heating
  • Car rental
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
2 swimming pools
Pool 1 – outdoor Free!
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
Pool 2 – indoor Free!
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Pool bar
  • Beach umbrellas
  • Infinity pool
Spa
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Bathhouse
  • Open-air bath
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa Additional charge
  • Fitness center
Languages Spoken
  • English
  • Spanish
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.

House rules Cozumel Palace-All Inclusive takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children over 17 are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

No age restriction for check-in. (Only children 17 and up are allowed)

Pets

Pets are not allowed.

Mastercard Visa American Express Cozumel Palace-All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information. Otherwise, the deposit may be charged upon check-in.

Kids from 0 - 11 years old stay free when using existing beds. Extra beds are subject to availability and have an extra cost.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Cozumel Palace-All Inclusive

  • The prices at Cozumel Palace-All Inclusive may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • From the nearest airport, you can get to Cozumel Palace-All Inclusive by:

    • Airport shuttle (public) 15min

  • The following parking options are available to guests staying at Cozumel Palace-All Inclusive (subject to availability):

    • Parking on site
    • Parking
    • Secure parking
    • Free parking

  • Cozumel Palace-All Inclusive is 0.9 miles from the center of Cozumel.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Cozumel Palace-All Inclusive on this page.

  • Yes, Cozumel Palace-All Inclusive is popular with guests booking family stays.

  • Guests staying at Cozumel Palace-All Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Gluten-free
    • American
    • Buffet
    • À la carte

  • Room options at Cozumel Palace-All Inclusive include:

    • Suite
    • Double

  • Cozumel Palace-All Inclusive has 5 restaurants:

    • LOBBY BAR
    • MOMO
    • FLAMINGLOS SNACK BAR
    • TURQUESA
    • BUGAMBILIAS

  • Check-in at Cozumel Palace-All Inclusive is from 3:00 PM, and check-out is until 12:00 PM.

  • Cozumel Palace-All Inclusive offers the following activities/services (charges may apply):

    • Indoor pool
    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Massage
    • Playground
    • Game room
    • Snorkeling
    • Diving
    • Ping-pong
    • Kids' club
    • Beachfront
    • Indoor pool (year-round)
    • Open-air bath
    • Entertainment staff
    • Private beach area
    • Beach
    • Bathhouse