About this property

This all-inclusive resort features an exceptional oceanfront location, complete with an endless number of family-friendly activities as well as relaxing spa treatments, and is only moments from popular area sites. Start the day with a delicious meal from one of Cozumel Palace's 4 on-site restaurants, or enjoy an energizing workout in the state-of-the-art fitness center. Spend the afternoon by one of the resort's swimming pools, or take advantage of daily organized activities. Relax in the evening with a cocktail from one of several bars, attend the resort's theme parties or enjoy spacious guestrooms featuring double spa baths. Only a short distance from Cozumel Palace, discover one of the world's largest coral reefs, Palancar Reef. Plan a deep-sea fishing trip or learn to snorkeling or dove. On-site car hire services as well as a travel agency also make exploring the surrounding area easy. Guests have free access to the Cozumel Palace's sister hotels in Cancún. Except Le Blanc.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Palace Resorts
Hotel chain/brand

Property highlights

    • Top Location: Highly rated by recent guests (9.7)

    • Breakfast Info

    • Buffet

    • Activities:

    • Fitness center

    • Game room

    • Spa


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
Bedroom 1
1 king bed
Bedroom 2
2 full beds
Bedroom 1
1 king bed
Bedroom 2
2 full beds
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Graham
    United States United States
    This place is amazing. Needs smoking areas. Marta is one of the best employees that they have. But the whole staff was fantastic. Kinda pricey. Still worth it.
  • Alexander
    United States United States
    Food was excellent but book evening restaurant preference in advance, otherwise limited choice. Comfortable clean rooms. Staff were outstanding!
  • Terri
    United States United States
    Room was beautiful and comfortable. Great location.
  • Patti
    Mexico Mexico
    Breakfast was great. Erika the greeter and Jose the line cook were highlights
  • Michael
    United States United States
    The staff was friendly and helpful. We liked the evening entertainment. Having four different restaurants gave us a lot of variety. Loved the coffee bar in the lobby. The location of the hotel and view from the rooms were fantastic. The...
  • Cheryl
    United States United States
    Great staff, especially Maria who cooked eggs and Bryan in the Mexican food restaurant
  • Laura
    Mexico Mexico
    La atención es excelente, la comida deliciosa, super limpio y la habitación perfecta!
  • Brian
    Mexico Mexico
    Ha sido sin duda el mejor lugar para pasar un aniversario, el lujo, las personas, el alimento todo estuvo espectacular!
  • Thomas
    Switzerland Switzerland
    LA MEJOR ESTADIA DE MI VIDA. Me gusto todooo pero todo, y por sobre todo el personal muy atento. Volveria sin dudarlo.
  • Silvia
    Italy Italy
    Simply the best, direbbe una nota canzone. In effetti, l’esperienza è stata impeccabile: dalle stanze al mare, dalla posizione al cibo, fino ai servizi (splendida e ben attrezzata la palestra). Per la prima volta in una camera d’hotel ho trovato...

Area info

Restaurants

5 Restaurants On Site
  • TURQUESA
    • Cuisine
      Italian • International
    • Open for
      Breakfast • Lunch
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • BUGAMBILIAS
    • Cuisine
      Mexican
    • Open for
      Dinner
  • MOMO
    • Cuisine
      Asian
    • Open for
      Dinner
  • FLAMINGLOS SNACK BAR
    • Open for
      Dinner • Cocktail hour
  • LOBBY BAR
    • Open for
      Brunch • Cocktail hour

House rules

Cozumel Palace-All Inclusive takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information.

In an attempt to prevent cases of fraud, please note that the credit card used to make the reservation must be presented when checking in and that the cardholder must also be present. If this is not the case, any previous payment shall be deemed invalid, and full payment for the reservation shall be charged at check-in.

Guests who book four nights or more will get $250 USD in Resort Credit.

A 16% service fee applies to services paid with Resort Credit.

Maximum Spa credit allowed to redeem $50 USD. Other terms and conditions may apply.

All promotional benefits are subject to change or may be suspended at any time without prior notice. These promotions are not transferable to guests in other rooms. Information is subject to change without prior notice. Other terms and conditions may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.