Located in the center of Querétaro, 1312 feet from the main plaza (Plaza de Armas) close to 5 de mayo avenue, Hotel Criol features a year-round outdoor pool and terrace. Each room at this hotel is air conditioned and comes with a flat-screen TV. Certain units have a seating area where you can relax. A terrace or patio are featured in certain rooms. All rooms are equipped with a private bathroom. Extras include free toiletries and a hairdryer. Hotel Criol features free WiFi throughout the property. There is a 24-hour front desk at the property. Jardin Zenea is 1312 feet from Hotel Criol, while La Santa Cruz Temple is 1969 feet from the property. The nearest airport is Querétaro International Airport, 21 mi from Hotel Criol.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in Querétaro, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Loyal Customers

There are more repeat guests here than most other properties.


Select dates to see this property's availability and prices

Room Type
Number of guests
2 twin beds
1 king bed
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Guest reviews


Value for money
Free WiFi
High score for Querétaro
Select topics to read reviews:

See what guests loved the most:

  • Rossana
    United States of America United States of America
    The hotel was beautiful, modern, nice and clean. Uniquely designed and decorated. I recommend it for either couples or business professionals, not so much for families, unless you get separate rooms, which would not work out if you have kids,...
  • Jgl
    United States of America United States of America
    The staff was helpful and very nice. The design of the hotel was great/cool. It is very welcoming. The room was cool as well. The bathroom was really nice and the beds comfortable.
  • Soto
    Colombia Colombia
    I absolutely adored my stay at this hotel! From its stunning aesthetics to its superb location, the addition of cacti gave the hotel a special vibe. The room was not only comfortable but also featured a jacuzzi, adding an extra touch of relaxation...

Hotel area info

2 Restaurants On Site

  • Restaurante del Criol
    • Cuisine
    • Open for
    • Ambience
      Family-friendly • Modern
  • BRUNCH en el Criol Sábados y Domingos
    • Cuisine
      Mexican • Local
    • Open for
    • Ambience
      Family-friendly • Modern

Amenities of Hotel Criol
Great facilities! Review score, 9

Most popular amenities
  • Outdoor swimming pool
  • Parking
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • 2 restaurants
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
  • Linens
  • Wardrobe or closet
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
  • Cleaning products
Room Amenities
  • Socket near the bed
  • Clothes rack
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is needed) and costs MXN 250 per day.
    Front Desk Services
    • Invoice provided
    • Private check-in/out
    • Concierge
    • Baggage storage
    • Tour desk
    • Express check-in/out
    • 24-hour front desk
    Cleaning Services
    • Daily housekeeping
    • Suit press
      Additional charge
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business Facilities
    • Fax/Photocopying
      Additional charge
    • Business center
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • Smoke alarms
    • Safe
    • Shuttle service
      Additional charge
    • Designated smoking area
    • Air conditioning
    • Mosquito net
    • Wake-up service
    • Heating
    • Soundproof
    • Private entrance
    • Laptop safe
    • Soundproof rooms
    • Family rooms
    • Facilities for disabled guests
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Wheelchair accessible
    Outdoor swimming pool
    • Seasonal
    • All ages welcome
    • Heated pool
    • Pool/Beach towels
    Languages Spoken
    • English
    • Spanish

    House rules

    Hotel Criol takes special requests – add in the next step!


    From 3:00 PM

    Guests are required to show a photo ID and credit card at check-in


    Available 24 hours



    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 12 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    No age restriction

    There's no age requirement for check-in


    Pets are not allowed.

    Mastercard Visa UnionPay credit card American Express Cash Hotel Criol accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    There is no elevator at the property so please inform if you need a ground level room.

    Please note that when reserving 6 rooms or more group policies will apply. Please contact the hotel for more information.

    Parking is located 3 blocks from the property, valet service is available.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Hotel Criol of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

    Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    FAQs about Hotel Criol

    • Check-in at Hotel Criol is from 3:00 PM, and check-out is until 12:00 PM.

    • Hotel Criol offers the following activities/services (charges may apply):

      • Walking tours
      • Swimming pool
      • Bike tours

    • The prices at Hotel Criol may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Hotel Criol has 2 restaurants:

      • Restaurante del Criol
      • BRUNCH en el Criol Sábados y Domingos

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Hotel Criol is 1,300 feet from the center of Querétaro. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at Hotel Criol include:

      • Suite
      • Family
      • Double