Get the celebrity treatment with world-class service at Hotel Criol

Located in the center of Querétaro, 1,300 feet from the main plaza (Plaza de Armas) close to 5 de mayo avenue, Hotel Criol features a year-round outdoor pool and terrace. Each room at this hotel is air conditioned and comes with a flat-screen TV.

Certain units have a seating area where you can relax. A terrace or patio are featured in certain rooms. All rooms are equipped with a private bathroom. Extras include free toiletries and a hairdryer.

Hotel Criol features free WiFi throughout the property. There is a 24-hour front desk at the property.

Jardin Zenea is 1,300 feet from Hotel Criol, while La Santa Cruz Temple is 1,950 feet from the property. The nearest airport is Querétaro International Airport, 21 mi from Hotel Criol.

This is our guests' favorite part of Querétaro, according to independent reviews.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Hotel Criol has been welcoming guests since Jul 26, 2016

Property Highlights

Located in the best-rated area in Querétaro, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Loyal Customers

There are more repeat guests here than most other properties.


Select dates to see this property's availability and prices

Room Type
1 king bed
2 full beds
2 bunk beds
2 full beds
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Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours
  • Hola ¿Tienen habitaciones con jacuzzi?
    Buenos dias! Si, contamos con habitaciones con jacuzzi y son las habitaciones Suite.
    Answered on October 18, 2021
  • Hola , nos podemos quedar en la suite con un bebé menor a 1 año?
    ¡Qué tal! Buenos días... A menos de que el bebé aún utilice cuna, no habría ningún problema. Esto es meramente para comodidad de ustedes... Ya que la..
    Answered on November 7, 2020
  • Tienen estacionamiento?
    No contamos con servicio de estacionamiento. Recomendamos estacionamientos públicos de la zona.
    Answered on June 2, 2022
  • Hi I was asking how much is the shittlw from the airport to the hotel. Thanks.
    Good morning! it has a cost of $600.00 and is scheduled 72 to 24 hours in advance.
    Answered on April 6, 2022
  • Hola. Quería saber si las camas de la family room son de tamaño full o queen. Y si tienen desayunos
    Hola, buen día, La habitación familiar cuenta don dos camas tamaño matrimonial y dos camas tamaño individual, contamos con servicio de desayunos no in..
    Answered on October 9, 2022
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Hotel area info *
1 Restaurant On Site


    Food: Mexican

    Open for: Breakfast

Amenities of Hotel Criol
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
  • Linens
  • Wardrobe or closet
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
  • Cleaning products
Room Amenities
  • Socket near the bed
  • Clothes rack
  • Bike tours Additional charge
  • Walking tours Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
  • Restaurant
WiFi is available in all areas and is free of charge.
No parking available.
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Safe
  • Shuttle service Additional charge
  • Designated smoking area
  • Air conditioning
  • Mosquito net
  • Wake-up service
  • Heating
  • Soundproof
  • Private entrance
  • Laptop safe
  • Soundproof rooms
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle Additional charge
  • Airport pickup Additional charge
  • Airport drop-off Additional charge
  • Non-smoking rooms
  • Wheelchair accessible
Outdoor swimming pool
    Free! All pools are free of charge
  • Seasonal
  • Opening times
  • All ages welcome
  • Heated pool
  • Pool/Beach towels
Languages Spoken
  • English
  • Spanish

House rules

Hotel Criol takes special requests – add in the next step!


From 3:00 PM

Guests are required to show a photo ID and credit card at check-in


Until 12:00 PM


Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in


Pets are not allowed.

Mastercard Visa UnionPay credit card American Express Hotel Criol accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

There is no elevator at the property so please inform if you need a ground level room.

Please note that when reserving 6 rooms or more group policies will apply. Please contact the hotel for more information.

Parking is located 3 blocks from the property, valet service is available.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Please inform Hotel Criol of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Hotel Criol

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Hotel Criol has 1 restaurant:

    • JAUJA

  • The prices at Hotel Criol may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Hotel Criol include:

    • Suite
    • Family
    • Double

  • Hotel Criol is 1,300 feet from the center of Querétaro.

  • Hotel Criol offers the following activities/services (charges may apply):

    • Walking tours
    • Swimming pool
    • Bike tours

  • Check-in at Hotel Criol is from 3:00 PM, and check-out is until 12:00 PM.

  • From the nearest airport, you can get to Hotel Criol by:

    • Airport shuttle (arranged by property) 40min