Get the celebrity treatment with world-class service at Doña Urraca Hotel & Spa

You're eligible for a Genius discount at Doña Urraca Hotel & Spa! To save at this property, all you have to do is sign in.

This Queretaro hotel includes a restaurant and a spa with massages and a beauty salon. The suites provide free Wi-Fi, a fireplace and a flat-screen cable TV.

Each suite at Doña Urraca Hotel & Spa features a minibar. They are furnished with a seating area and coffee facilities.

Guests can relax in the outdoor pool at the Doña Urraca Hotel. Tour information is available at the concierge desk and the hotel offers laundry facilities.

Tequisquiapan vineyards is nearby the hotel. The Valleys, Semidesierto and Sierra Gorda, the 3 tourist regions, are located around Hotel Doña Urraca.

This is our guests' favorite part of Querétaro, according to independent reviews.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Doña Urraca Hotel & Spa has been welcoming Booking.com guests since Jan 10, 2011

Property Highlights

Located in the best-rated area in Querétaro, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental

FREE parking!


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
2 full beds
1 king bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Can we get a COVID test through your hotel when we return to the US Thx. Pls explain.
    Yes, we offer rapid COVID test / antigen tests. For pricing options, please inquire at Reception. For more information please refer to: https://www...
    Answered on December 18, 2021
  • Hola, está actualmente abierto los servicios de Spa?
    Hola, buen día, es correcto.
    Answered on April 24, 2021
  • How can we book a spa appointment for Sunday during our stay. What options and pricing is available? We arrive 8/4-8/8.
    Buen día: Favor de llamar al hotel para poder proporcionarle la información completa y agendar su cita. Saludos
    Answered on August 1, 2022
  • Lo que mas nos interesa es saber si tiene vista al patio y si el jacuzzi esta disponible y cuales son los horarios.
    Todas nuestras habitaciones cuentan con acceso a la alberca (1° piso) o vista directa con entrada accesible (2° piso)
    Answered on December 18, 2021
  • Hello, Can 2 adults and a 14year old stay in a junior suite?
    Hello, Yes, the Junior Suite has two double beds. Kids after 11 years have to pay an extra fee.
    Answered on June 18, 2022
  • Still looking?
Hotel area info *
1 Restaurant On Site

    Doña Urraca

    Food: Mexican

    Open for: Breakfast, Lunch, Dinner, High tea, Cocktail hour

Amenities of Doña Urraca Hotel & Spa
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
View
  • Pool view
  • Garden view
  • View
Outdoors
  • Outdoor furniture
  • Sun deck
  • Patio
  • Terrace
  • Garden
Kitchen
  • Coffee machine
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
  • Kids' club
Living Area
  • Sofa
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available at a location nearby (reservation is not needed).
  • Secure parking
  • Valet parking
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
Business Facilities
  • Fax/Photocopying Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service Additional charge
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Tile/Marble floor
  • Heating
  • Car rental
  • Packed lunches
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
Outdoor swimming pool
    Free! All pools are free of charge
  • Open all year
  • All ages welcome
  • Heated pool
  • Shallow end
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Massage chair
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Body treatments
  • Hairstyling
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi Additional charge
  • Massage Additional charge
  • Spa Additional charge
  • Sauna Additional charge
Languages Spoken
  • English
  • Spanish
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules

Doña Urraca Hotel & Spa takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa American Express Doña Urraca Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Please inform Doña Urraca Hotel & Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Doña Urraca Hotel & Spa

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Doña Urraca Hotel & Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Doña Urraca Hotel & Spa on this page.

  • Doña Urraca Hotel & Spa offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Kids' club
    • Hair treatments
    • Bicycle rental
    • Spa facilities
    • Swimming pool
    • Hairstyling
    • Facial treatments
    • Spa/Wellness packages
    • Beauty services
    • Pedicure
    • Makeup services
    • Spa lounge/Relaxation area
    • Body treatments
    • Massage chair
    • Manicure
    • Haircut

  • Doña Urraca Hotel & Spa is 1,950 feet from the center of Querétaro.

  • Guests staying at Doña Urraca Hotel & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Continental

  • Room options at Doña Urraca Hotel & Spa include:

    • Double

  • From the nearest airport, you can get to Doña Urraca Hotel & Spa by:

    • Airport shuttle (arranged by property) 40min

  • Check-in at Doña Urraca Hotel & Spa is from 3:00 PM, and check-out is until 12:00 PM.

  • Yes, Doña Urraca Hotel & Spa is popular with guests booking family stays.

  • Doña Urraca Hotel & Spa has 1 restaurant:

    • Doña Urraca