Name: Hotel Dos Ceibas Eco Retreat
Address: Carretera Tulum Boca Paila Km 10 Manzana 20 Lote 5, Colonia Tulum Ruinas, 77780 Tulum, Mexico, Carretera Tulum Boca Paila Km 10 Manzana 20 Lote 5, Colonia Tulum Ruinas, Quintana Roo, 77780, Mexico
Price range: Prices for upcoming dates start at $121 per night (We Price Match)
Rating: 8.7

Room Info & Price Facilities House Rules The Fine Print Our Guests’ Experiences (87)

Hotel Dos Ceibas Eco Retreat

Carretera Tulum Boca Paila Km 10 Manzana 20 Lote 5, Colonia Tulum Ruinas, 77780 Tulum, Mexico – Excellent location – show map

Traveler photo of Tulum

October 10, 2016

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The staff are very friendly and helpful. The rooms and grounds are clean and lovely. The food is tasty and reasonable

Edward, United States of America

The staff was so helpful, kind and courteous. I really enjoyed staying here and would recommend Dos Ceibas to anyone! Thank you for such an amazing stay!

Kishore, United States of America

Dos Ceibas is beautiful and the staff are friendly, helpful, and amazing. The property is well taken care of, the beach is gorgeous, and there is a bar and restaurant near the water... they will even bring food/drinks to you on the beach! I would love to stay here again.

Dawn, United States of America

I have been going to Tulum for over 15 years. As Tulum is becoming more touristic and commercial, Dos Ceibas hotel was an oasis of calm. The staff was warm, friendly, and efficient. The grounds were kept pristine and the service was very good...Plus there was a yoga cabana so I could do my yoga at anytime!

Liza, France

I just got back from the most relaxing week at Dos Ceibas. The hotel is lovely, even prettier than the photos. It's situated on a more private part of the beach but is close to lots of action if that's what you're looking for. There are inexpensive bike rentals available, yoga every day in a lovely space with a Ceibas tree mural, friendly dogs, and the BEST staff. The staff really made my trip. I was traveling solo and felt so looked after and cared for. I am not embarrassed to say that I cried a little saying goodbye! The food is fresh and healthy, the menu varied (get the guac!). Drinks are tasty and there are daily happy hour options. Can't say enough about the wonderful staff - thank you for EVERYTHING! Hasta pronto!!

Kara, United States of America

My wife and I had a fantastic stay at Dos Ceibas Eco Retreat. It was our first time to Tulum and we couldn't have picked a better hotel. The location was great and we stayed in the room facing the ocean (which I highly recommend). This made for cool breezes and was close to the hotel's outdoor restaurant. There was live music in the evenings and the menu items were tasty. While the room and location were great, the staff at the Dos Ceibas Eco Retreat were the real stars. Everyone that worked there went above and beyond to ensure we had the best vacation possible. When I say everyone that worked there, I mean everyone. From the front of the house to the housecleaning crew to the restaurant staff. We had such a wonderful experience because of their dedication and friendly service. If you're planning on visiting Tulum, I highly recommend the Dos Ceibas Eco Retreat!

Tuan, United States of America

The food in the restaurant is really good and the crew is so nice. Especially with my 10 year old daughter! We ate there three times a day and it always made us happy. The place has a good atmosphere and Energy and you can tell everyone likes to work there. Very clean, eventhough you always walk through the softest sand all day. Nice yoga teacher and yoga room. One of the most beautiful places I have ever been. Incredible beach.

Julia, Germany

I went there to experience a full moon Temescal and ceremony on the beach. It was magical

Valerie, United States of America

Great location, rooms beautiful and comfortable. Good breakfast and lunch with fresh food.

Lauro, Italy

This place is wonderful - quiet, tranquil beach experience. Just what we needed! Great staff - room was always super clean, hotel staff helped organize a few things for us, and the restaurant staff was always attentive yet never overbearing. Pretty much everyone who works here speaks english. The ceviche, guacamole, and fish tacos at the restaurant are wonderful, and the breakfasts large and good. Also, there are a number of "off menu" cocktails you can ask for - just talk to the bartenders... They also do a good job of maintaining the grounds and the beach (raking it every AM, etc.).

Brook, United States of America

One of our best sellers in Tulum!

This property is 1 minute walk from the beach. Set on a private area of Tulum Beach, this eco-resort features a typical Temazcal sauna, yoga classes and a range of massages. It is next to the beautiful Sian-Ka'an Biosphere Reserve.

The thatched bungalows have fans, bathroom and views of the gardens. The colorful bungalows are powered by solar panels and wind energy. They have traditional décor and come with mosquito nets.

Dos Ceibas Posada Ecológica is surrounded by tropical gardens, including 2 Ceiba trees, known as the sacred trees of the ancient Mayas. As an activity, the hotel organizes lessons of sacred dance, meditation and full moon Mayan ceremony.

The lobby has a free Wi-Fi zone and a 24-hour front desk. The staff can arrange hiking or diving trips and organize transportation to Cancún Airport, a 90-minute drive away.

The Dos Ceibas’s open-air restaurant serves simple, home-cooked food. Breakfast includes fresh coffee, fruit juices and eggs.

This is our guests' favorite part of Tulum, according to independent reviews.

This property also has one of the top-rated locations in Tulum! Guests are happier about it compared to other properties in the area.

Couples in particular like the location – they rated it 9 for a two-person trip.

This property is also rated for the best value in Tulum! Guests are getting more for their money when compared to other properties in this city.

We speak your language!

Hotel Dos Ceibas Eco Retreat has been welcoming Booking.com guests since Sept 14, 2011

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Beachfront

Free WiFi

Airport Shuttle

Free Parking

Restaurant

Spa

Good for couples – they rated the facilities 8 for two-person stays.

Guests Love...

Located in the top-rated area in Tulum, this property has an excellent location score of 9.2!

Free WiFi
Guests consistently rate the WiFi as excellent

Free Parking Available On Site

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Fits	Room Type
	Double Room with Garden View 1 queen bed	Show prices
댴 Private bathroom Room Size: 269 ft² Room Facilities: Shower, Balcony, Sitting area, Free toiletries, Toilet, Patio, Bathroom, Private entrance, View, Mosquito net, Garden view, Towels, Outdoor furniture, Toilet paper , Bottle of Water, Trash cans Free WiFi is available in all rooms. Recently booked! Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Double Room 1 full bed	Show prices
댴 Private bathroom Room Size: 269 ft² Room Facilities: Shower, Balcony, Sitting area, Free toiletries, Toilet, Patio, Bathroom, View, Mosquito net, Garden view, Towels, Outdoor furniture, Toilet paper , Bottle of Water, Trash cans Free WiFi is available in all rooms. Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Twin Room 2 twin beds	Show prices
댴 Private bathroom Room Size: 269 ft² Room Facilities: Shower, Balcony, Sitting area, Free toiletries, Toilet, Patio, Bathroom, View, Mosquito net, Garden view, Towels, Outdoor furniture, Toilet paper , Bottle of Water, Trash cans Free WiFi is available in all rooms. Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	King Suite with Sea View Bedroom 1: 1 king bed Living room: 1 sofa bed	Show prices
댴 Private bathroom Room Size: 323 ft² Room Facilities: Shower, Balcony, Sitting area, Free toiletries, Toilet, Patio, Bathroom, Private entrance, View, Mosquito net, Sea view, Towels, Outdoor furniture, Toilet paper , Sofa bed, Bottle of Water, Trash cans Free WiFi is available in all rooms. Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Double Room with Sea View 1 king bed	Show prices
댴 Private bathroom Room Size: 269 ft² Located in the gardens, this room includes a seating area, a ceiling fan, mosquito nets and a private bathroom. Room Facilities: Shower, Balcony, Sitting area, Free toiletries, Fan, Toilet, Patio, Bathroom, Private entrance, View, Mosquito net, Sea view, Towels, Outdoor furniture, Toilet paper , Bottle of Water, Trash cans Free WiFi is available in all rooms. Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children

Just booked in Tulum: 3 properties like Hotel Dos Ceibas Eco Retreat were just booked

Area Info – Great location - show map

Closest Landmarks

Cesiak 1.1 miles
Ziggys 1.3 miles
Parque Nacional Tulum 3.3 miles
Sian Ka´an Biosphere Reserve 3.3 miles
Tulum Bus station 5 miles
Tulum Archeological Site 5.7 miles
Bus station Tulum Ruins 5.9 miles

Restaurants & Markets

Chedraui Supermarket 6.2 miles
Market 0.5 miles

Natural Beauty

Atlantic Ocean Ocean/Sea 0 miles
Cenote Encantado Lake 0.3 miles

Closest Airports

Cozumel Airport 43.1 miles

Are you missing any information about this area? Yes / No

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1 Restaurant On Site

Dos Ceibas

Menu: À la carte

Food: Mexican, International

Open for: Breakfast, Brunch, Lunch, Dinner, High tea, Cocktail hour

5 Reasons to Choose Hotel Dos Ceibas Eco Retreat

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88 independent reviews

The staff speaks English

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Good to Know

Check-in

3:00 PM - 10:30 PM

Check-out

7:30 AM - 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

Free! One child under 6 years stays free of charge when using existing beds.

All children under 16 years are charged USD 25 per night for extra beds.

Any additional older children or adults are charged USD 25 per night for extra beds.

The maximum number of extra beds in a room is 1.

Any type of extra bed is upon request and needs to be confirmed by management.

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

Pets

Pets are not allowed.

Cards accepted at this property

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Or, take a look at these appealing alternatives:

Habitas Tulum has a review score of 9

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The Fine Print

Please note the reception is open from 7:30 AM till 10 PM.

Please inform Hotel Dos Ceibas Eco Retreat of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.

See all guest reviews for Hotel Dos Ceibas Eco Retreat

Newest Reviews for Hotel Dos Ceibas Eco Retreat

July 12, 2017

Larisa
United Kingdom
2.5

Very Poor
- • Leisure trip
- • Group of friends
- • Twin Room
- • Stayed 4 nights
눉- salty water in a shower ONLY - toilet in a double room without any walls just a curtain, so another person needs to leave the room before you can use it, it wasn't mentioned on the website - bring USD in cash to pay for a hotel, they use very high FX rate to convert into MXN There was tons of mosquito when we were in Tulum 3 weeks ago, and I was severely bitten even after applying lot of repellent, after by which I got poisoned and became seek with a fever, so we decided to go back to Playa del Carmen and terminate our stay after 2 nights (instead of 4 booked). We talked to the manager of the hotel at a time and she told us if we inform Booking.com that we were checking out after 2 days (so they are not paying fees to Booking.com for other 2 nights), we could pay for 3 nights only and leave, and this is exactly what we did - we called Booking.com and paid for 3 nights. One week later, hotel tried to charge my debit card for the 4th night without any authorization/notification, but it didn't come through since I don't hold any funds on my travel debit card while in the UK. Later they sent me email saying that the guy on a reception didn't understand his manager and needed to charge us in full for 4 nights, even I personally talked to the manager before we made a payment. Of course, I sent email saying that it was the agreement and we are not paying anymore. 3 days ago I AGAIN received email from them saying that actually we paid for 2 nights, and now we need to pay for additional 1 night! This is outrageous! I consider it as a harassment and these people need to learn about what agreement means!
눇Beach, parking, cheap hotel on the Tulum coast vs. others Tulum is amazing and Mexican people are so lovely, but management in this hotel must learn about some business ethics!
July 8, 2017

Anonymous
Germany
7.1

Good
- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
눉No AC, the shower was not working reliably even after they presumably fixed it, and the taxi ride to the town proper takes forever.
눇Friendly staff, a beautiful beach and an atmosphere like a garden.
June 30, 2017

Justine
Australia
7.5

“The staff make this hotel”
- • Leisure trip
- • Solo traveler
- • Double Room with Sea View
- • Stayed 3 nights
- • Submitted from a mobile device
눉Shower..... no water pressure
눇The staff are amazing sh helpful and friendly it feels more like a big family. There is a yoga room and free class everyday. You can hire bikes at reception and do water activities from the beach. The Location of my room was amazing my front door looked into the beach and had a hammock. Big comfortable bed with a mosquito net.
June 22, 2017

Edward
United States of America
10

“Been twice and would go again”
- • Leisure trip
- • Family with young children
- • King Suite with Sea View
- • Stayed 7 nights
- • Submitted from a mobile device
눇The staff are very friendly and helpful. The rooms and grounds are clean and lovely. The food is tasty and reasonable
June 13, 2017

Kishore
United States of America
10

“Great place for a solo beach trip to Tulum”
- • Leisure trip
- • Solo traveler
- • Double Room with Sea View
- • Stayed 5 nights
눉Nothing!
눇The staff was so helpful, kind and courteous. I really enjoyed staying here and would recommend Dos Ceibas to anyone! Thank you for such an amazing stay!
June 12, 2017

Dawn
United States of America
10

“A great find!”
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
눇Dos Ceibas is beautiful and the staff are friendly, helpful, and amazing. The property is well taken care of, the beach is gorgeous, and there is a bar and restaurant near the water... they will even bring food/drinks to you on the beach! I would love to stay here again.
June 11, 2017

Anonymous
United Kingdom

2 helpful votes
7.1

Good
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
눉Expensive for an "eco place" as the facilities were quite limited. The bedroom was really hot and there was only a fan in the corner .
눇Just by the beach. Friendly staff. Beautifully decorated.
June 10, 2017

Liza
France
10

“A bit of oasis ....”
- • Leisure trip
- • Group of friends
- • Double Room with Garden View
- • Stayed 8 nights
눉nothing. It was all good.
눇I have been going to Tulum for over 15 years. As Tulum is becoming more touristic and commercial, Dos Ceibas hotel was an oasis of calm. The staff was warm, friendly, and efficient. The grounds were kept pristine and the service was very good...Plus there was a yoga cabana so I could do my yoga at anytime!
June 5, 2017

Kara
United States of America
10

“Tranquilo week at Dos Ceibas”
- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 6 nights
눉Liked it all - but note that there is only one outlet in each room and it is not next to the bed. Helps you get away from your devices ;)
눇I just got back from the most relaxing week at Dos Ceibas. The hotel is lovely, even prettier than the photos. It's situated on a more private part of the beach but is close to lots of action if that's what you're looking for. There are inexpensive bike rentals available, yoga every day in a lovely space with a Ceibas tree mural, friendly dogs, and the BEST staff. The staff really made my trip. I was traveling solo and felt so looked after and cared for. I am not embarrassed to say that I cried a little saying goodbye! The food is fresh and healthy, the menu varied (get the guac!). Drinks are tasty and there are daily happy hour options. Can't say enough about the wonderful staff - thank you for EVERYTHING! Hasta pronto!!
June 4, 2017

Tuan
United States of America
9.6

Exceptional
- • Leisure trip
- • Couple
- • King Suite with Sea View
- • Stayed 8 nights
눉I personally like to have air conditioning, but the fan and the ocean breeze helped.
눇My wife and I had a fantastic stay at Dos Ceibas Eco Retreat. It was our first time to Tulum and we couldn't have picked a better hotel. The location was great and we stayed in the room facing the ocean (which I highly recommend). This made for cool breezes and was close to the hotel's outdoor restaurant. There was live music in the evenings and the menu items were tasty. While the room and location were great, the staff at the Dos Ceibas Eco Retreat were the real stars. Everyone that worked there went above and beyond to ensure we had the best vacation possible. When I say everyone that worked there, I mean everyone. From the front of the house to the housecleaning crew to the restaurant staff. We had such a wonderful experience because of their dedication and friendly service. If you're planning on visiting Tulum, I highly recommend the Dos Ceibas Eco Retreat!
June 1, 2017

Judy
United States of America
9.6

Exceptional
- • Leisure trip
- • Group of friends
- • Double Room with Sea View
- • Stayed 6 nights
- • Submitted from a mobile device
눇Quiet, peaceful, clean. Very nice people.
May 30, 2017

Anonymous
United Kingdom

1 helpful vote
7.1

Good
- • Leisure trip
- • Group of friends
- • Twin Room
- • Stayed 2 nights
눉The room was really hot with A/C. We understood this was an eco-friendly hotel, but the room during the evening was unbearably hot even with a fan. There were very loud noise all night for the few nights we stayed. It sounded like from a generator, definitely not from the traffic on the main road
눇Access to the beach
May 29, 2017

Julia
Germany
8.8

“Loved it”
- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 7 nights
- • Submitted from a mobile device
눉The view from the room was towards the parking lot and we could not change eventhogh staying for one week. It was strongly suggested to pay cash instead of creditcard, which is hard if you don't have a car there to go to the bank and is extra fee for each withdrawal for the guest. A fridge would be nice in the rooms to cool some own food or drinks.
눇The food in the restaurant is really good and the crew is so nice. Especially with my 10 year old daughter! We ate there three times a day and it always made us happy. The place has a good atmosphere and Energy and you can tell everyone likes to work there. Very clean, eventhough you always walk through the softest sand all day. Nice yoga teacher and yoga room. One of the most beautiful places I have ever been. Incredible beach.
May 14, 2017

Valerie
United States of America
Age group: 45 – 54

1 helpful vote
9.6

Exceptional
- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
눉Too many mosquitos... but that is the season
눇I went there to experience a full moon Temescal and ceremony on the beach. It was magical
May 14, 2017

Lauro
Italy
Age group: 25 – 34
7.5

“Great place but service can be improved”
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
눉The staff service was not transparent. At the time of check-out and payment we were charged a 4% more because we paid with credit card, apparently because of Quintana Roo's regulation. But in the following accommodations in the same area we were not charged 4% more. In addition to this, a tip for the restaurant bill was demanded to us in a very unprofessional way without asking if we were happy with the service. The room was beautiful but without AC and fridge and any equipment as plates and cutlery, not worth the money spent. Great location with access to the beach but there were not enough umbrellas and chairs for all the guests, who are paying a lot of money to be at the beach during their vacation. As a consequence the staff started to build more umbrellas and working at the beach during the Easter week. It could be planned better!
눇Great location, rooms beautiful and comfortable. Good breakfast and lunch with fresh food.

Hotel Dos Ceibas Eco Retreat

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Lock in a great price for your upcoming stay

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Natural Beauty

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Dos Ceibas

5 Reasons to Choose Hotel Dos Ceibas Eco Retreat

See availability Facilities of Hotel Dos Ceibas Eco Retreat Great facilities! Review score, 8.4

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Newest Reviews for Hotel Dos Ceibas Eco Retreat

Larisa

Anonymous

Justine

Edward

Kishore

Dawn

Anonymous

Liza

Kara

Tuan

Judy

Anonymous

Julia

Valerie

Lauro

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