Name: El Cozumeleño Beach Resort - All Inclusive
Address: Playa Santa Pilar Km. 4.5 Zona Hotelera Norte, 77600 Cozumel, Mexico, Playa Santa Pilar Km. 4.5 Zona Hotelera Norte, Cozumel, 77600, Mexico
Rating: 8

Room Info & Price Facilities House Rules The Fine Print Our Guests’ Experiences (120)

El Cozumeleño Beach Resort - All Inclusive

Playa Santa Pilar Km. 4.5 Zona Hotelera Norte, 77600 Cozumel, Mexico – Great location - show map

Traveler photo of Cozumel by Mariana Milena

Colombia · March 30, 2017

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Everything you need room, food, pool, bar, beach, activities all right there

Ken, United States of America

The best part was the staff! Everyone was so friendly from Hector to Angel they were all so gracious!

Benny, United States of America

Location and Amazing views of the ocean. It's beautiful for doing snorkeling.

Pablo, Argentina

Good value. All but 2 or 3 staff were super kind and accommodating . Very close to beach like old style. Nice dive shop- Zack or Alex especially fantastic . Great value. Dining room food very good and fun staff. Piano player adorable

Lisa, United States of America

The staff was super friendly and considerate, the food was great, the resort was pretty, and the whole environment was very comfortable.

Penelope, United States of America

The personal is very helpful, baech at the hotel territory , the food is rather good

Goodiren, Russia

Beautiful resort with a very nice beach, many swimming pools and activities. The 3 restaurants served excellent meals and the bars kept us supplied with drinks. There was a high level of service from every employee. Excellent value for dollar.

Judith, United States of America

Good resort with a nice beach area for what's available in Cozumel. Friendly staff with good food and a nice atmosphere.

Peter, United States of America

Lots of choice in what to do and what to eat. Friendly staff. Amazing snorkeling and feeding of fish out front.

Jeff, Guatemala

Everything was outstanding. I would come back again. We are telling friends about it. Th

Joyce, United States of America

Staff

Facing the Caribbean Sea in the northern end of Cozumel's Hotel Zone, this all-inclusive resort offers an outdoor pool, 2 restaurants and free Wi-Fi in public areas.

El Cozumeleño Beach Resort's dive shop offers free snorkelling equipment and free introductory diving lessons in the pool. Adults can use the gym, enjoy a bike tour or visit the 18-hole championship golf course, located across the street.

The property offers special facilities for high performance athletes so they can train. Special transportation to some of the athletic competitions and designed buffets are also offered all year round.

The elegant La Veranda Restaurant at El Cozumeleño Beach Resort is open for dinner, reservations and dress code required. Bananas, the poolside snack bar, features national and international drinks and snacks, while El Cocal Restaurant offers buffet-style dining for breakfast, lunch and dinner. In the evening, guests can have a drink in the Lobby Bar.

Couples in particular like the location – they rated it 8 for a two-person trip.

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El Cozumeleño Beach Resort - All Inclusive has been welcoming Booking.com guests since Jun 2, 2009

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Most Popular Facilities

Beachfront

Free WiFi

Outdoor Pool

Free Parking

Restaurant

Non-Smoking Rooms

Good for couples – they rated the facilities 8 for two-person stays.

Currency Exchange: Need local currency? This property has currency exchange on site.

Guests Love...

Top Location: Highly rated by recent guests (8.1)

Breakfast Info

Buffet

Free private parking

Activities:

Tennis Court

Fitness Center

Golf Course (within 2 miles)

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Children

Fits	Room Type
	Sky Ocean Double Room 1 king bed or 2 full beds	Show prices
댴 Private bathroom Room Size: 388 ft² This room is on the top floor of the hotel. It features a king bed and a sofa bed, or 2 double beds, as well as a private balcony with ocean views. It provides air conditioning, a cable TV, a dining area, a telephone and a private bathroom with toiletries and a hairdryer. It also includes preferential reservation at La Veranda Restaurant, personalized guest service and a turn-down service. Room Facilities: Shower, Safe, TV, Telephone, Air conditioning, Hairdryer, Balcony, Sitting area, Free toiletries, Bathroom, Cable channels Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Ocean Double Room for Athletes Only 1 king bed or 2 full beds	Show prices
댴 Private bathroom Room Size: 388 ft² Exclusively for athletes and their companions, this spacious room offers pick up and return the day of competition and access to bicycle mechanic in the Ironman event, food for athletes and cycle routes to training. In addition to free transportation to and from the event on race day, guests also have access to a mechanical bike service (only Ironman race), a specially designed athletes buffet, a secure running path, a map of cycling routes in Cozumel, and tours and activities for the racers family. In-room massage and free bottled water are also available. Renting this room requires proof of registration in the Ironman race and/or the race event. The room has a safe , alarm clock and free bottled water is provided. This room is only available to athletes and their companions, participants of sporting events to be held on the island such as Ironman, GFNY, ITU and others. Room Facilities: Shower, Safe, TV, Telephone, Air conditioning, Hairdryer, Balcony, Sitting area, Free toiletries, Bathroom, Cable channels, Wake-up service Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Garden View Room 1 king bed or 2 full beds	Show prices
댴 Private bathroom Room Size: 388 ft² This spacious room features a king bed and a sofa bed or 2 double beds. It provides air conditioning, a cable TV, a dining area, a telephone and a private bathroom with toiletries and a hairdryer. Maximum occupancy is 2 adults (see Hotel Policies). Room Facilities: Shower, Safe, TV, Telephone, Air conditioning, Hairdryer, Balcony, Sitting area, Free toiletries, Bathroom, Cable channels, Interconnecting room(s) available, Sofa, Wake-up service, Garden view, Terrace, Towels, Linens, Dining table Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Ocean View Double Room 2 full beds or 1 king bed	Show prices
댴 Private bathroom Room Size: 388 ft² This spacious room features one king size bed and a sofa bed or 2 double beds, plus a private balcony with ocean views. It comes with air conditioning, cable TV, a dining area, telephone and private bathroom with toiletries and hairdryer. Room service included (limited hours). Maximum occupancy is 2 adults (see Hotel Policies). Room Facilities: Shower, Safe, TV, Telephone, Air conditioning, Hairdryer, Balcony, Sitting area, Free toiletries, Bathroom, Cable channels, Interconnecting room(s) available, Sofa, Wake-up service, Sea view, Towels, Linens, Dining table Recently booked! Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
+ Max adults: 2 Max children: 1 (up to 0 years of age)	Garden View Room (2 Adults + 1 Child) 1 king bed or 2 full beds	Show prices
댴 Private bathroom Room Size: 388 ft² This spacious room features a king bed and a sofa bed or 2 double beds. It provides air conditioning, a cable TV, a dining area, a telephone and a private bathroom with toiletries and a hairdryer. Maximum occupancy is 2 adults and 1 child up to 11 years old (see Hotel Policies). Room Facilities: Shower, Safe, TV, Telephone, Air conditioning, Hairdryer, Balcony, Sitting area, Free toiletries, Bathroom, Cable channels, Interconnecting room(s) available, Wake-up service, Garden view, Terrace, Towels, Linens, Dining table Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
+ Max adults: 2 Max children: 1 (up to 0 years of age)	Ocean View (2 Adults + 1 Child) 2 full beds or 1 king bed	Show prices
댴 Private bathroom Room Size: 388 ft² This spacious room features a king bed and a sofa bed or 2 double beds, as well as a private balcony with ocean views. It provides air conditioning, a cable TV, a dining area, a telephone and a private bathroom with toiletries and a hairdryer. Maximum occupancy is 2 adults and 1 child up to 11 years old (see Hotel Policies). Room Facilities: Shower, Safe, TV, Telephone, Air conditioning, Hairdryer, Balcony, Sitting area, Free toiletries, Bathroom, Cable channels, Interconnecting room(s) available, Wake-up service, Sea view, Towels, Linens, Dining table Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
+ Max adults: 2 Max children: 2 (up to 0 years of age)	Garden View Room (2 Adults + 2 Children) 2 full beds or 1 king bed	Show prices
댴 Private bathroom Room Size: 388 ft² This spacious room features a king bed and a sofa bed or 2 double beds. It provides air conditioning, a cable TV, a dining area, a telephone and a private bathroom with toiletries and a hairdryer. Maximum occupancy is 2 adults and 2 children up to 11 years old (see Hotel Policies). Room Facilities: Shower, Safe, TV, Telephone, Air conditioning, Hairdryer, Balcony, Sitting area, Free toiletries, Bathroom, Cable channels, Interconnecting room(s) available, Wake-up service, Garden view, Terrace, Towels, Linens, Dining table Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
+ Max adults: 2 Max children: 2 (up to 0 years of age)	Ocean View (2 Adults + 2 Children) 1 king bed or 2 full beds	Show prices
댴 Private bathroom Room Size: 388 ft² This spacious room features a king bed and a sofa bed or 2 double beds, as well as a private balcony with ocean views. It provides air conditioning, a cable TV, a dining area, a telephone and a private bathroom with toiletries and a hairdryer. Maximum occupancy is 2 adults and 2 children up to 11 years old (see Hotel Policies). Room Facilities: Shower, Safe, TV, Telephone, Air conditioning, Hairdryer, Balcony, Sitting area, Free toiletries, Bathroom, Cable channels, Interconnecting room(s) available, Sea view Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children

Just booked in Cozumel: 2 resorts like El Cozumeleño Beach Resort - All Inclusive were just booked

An Inside Look at El Cozumeleño Beach Resort - All Inclusive

We are one of the most traditional resorts in the island. For more than 40 years thousands of people joined us on a beautiful journey through the sweet Caribbean. Our resort have one of the most beautiful beaches on the island, just perfect to relax

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Area Info – Great location - show map

Closest Landmarks

Isla Pasion Weddings 3.8 miles
Dolphin Discovery Cozumel 8.7 miles
Kool Beach Club 10.6 miles
Disabled-friendly beach 10.8 miles
Playa del Carmen Maritime Terminal 10.8 miles
ADO International Bus Station 10.9 miles
Plaza Quinta Alegria 11 miles
Church of Guadalupe 11.1 miles

Restaurants & Markets

super market SEDENA Supermarket 3.1 miles
The Key Lime Pie Factory Cafe/Bar 0.3 miles
The Lobster House Restaurant 0.4 miles

Natural Beauty

cozumel international airport Ski lift 4 miles

Closest Airports

Cozumel Airport 2.8 miles
Cancun Airport 34 miles

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2 Restaurants On Site

El Cocal

Menu: Buffet

Food: American, French, Italian, Mexican, Pizza, Seafood, Spanish, Steakhouse, Tex-Mex, Local, International, Latin American, Grill/BBQ

Open for: Breakfast, Lunch, Dinner
La Veranda

Menu: À la carte

Food: Mexican, Middle Eastern, Pizza, Seafood, Spanish, Steakhouse, Tex-Mex

Open for: Dinner

5 Reasons to Choose El Cozumeleño Beach Resort - All Inclusive

Manage your bookings online

123 independent reviews

The staff speaks English

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Good to Know

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

There is no capacity for extra beds in the room.

Pets

Pets are not allowed.

Cards accepted at this property

Hover over the cards for more info.

Or, take a look at these appealing alternatives:

Grand Hyatt Playa del Carmen Resort has a location score of 9.5

See the 20 best hotels in Cozumel, based on 5,892 verified hotel reviews on Booking.com.

The Fine Print

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the costs per child varies by season.

Please note that the hotel considers guests 12+ as adults.

See all guest reviews for El Cozumeleño Beach Resort - All Inclusive

Newest Reviews for El Cozumeleño Beach Resort - All Inclusive

July 16, 2017

Jodie
United States of America
6.7

“If you get a really good price and are not planning on a diving holiday not a bad place.”
- • Leisure trip
- • Solo traveler
- • Garden View Room
- • Stayed 5 nights
눉The lobby, restaurant (that required a reservation and had a strict dress code) was extremely hot and the food was not worth the fuss. Pillows were so hard, I purchased one in town. I never figured out the shower.... sometimes I got hot water to come on sometimes not, and turning it off was always a mystery. Information on what was available, what the difference in each food choice was, how to get to town, what the activities were each day and where to go to get things was nonexistent. I didn't even know about the mini golf until the third day. The room didn't even have a Welcome to Cozumel book, and certainly not a Welcome to Cozumeleno. Not a scrap of paper or a tiny pencil to write on. The "what not to do" was made very clear at registration(don't lose the key it will cost you, don't lose the key to the safe it will really cost you, don't lose your beach towel card and do not forget to turn in your towel by 7pm!!!!! The advertisement claims diving available..... there is a dive shop, very nice people, however, my first dive was cancelled, my second dive the boat never showed up... they finally put me in a taxi for a ride to the dive boat, luckily I did not have to pay for the taxi. Breakfast was great, lunch buffet varied, they definitely need to forget pasta- not their chef's expertise. On day 4 I discovered you could order from a menu for lunch????? there are hot dogs, and hamburgers(Not sure what the meat was) avail at the pool buffet, YUCK! also nachos(OK I'm in Mexico, the cheese for the nachos was liquid cheese like at a truck stop). This is minor, but the plastic glasses they serve the drinks in were really bad, I appreciate that they were a nice size, but my white wine with dinner out of them was not a great experience, at least the next door resort had the thin kind with the resort logo on them.
눇Beach was great, Breakfast was delicious, Pools are lovely and clean. Room had wonderful air-conditioning, was roomy, my second story room had a great view.
June 7, 2017

Ken
United States of America
9.6

“Another great time”
- • Leisure trip
- • Family with young children
- • Ocean View Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
눇Everything you need room, food, pool, bar, beach, activities all right there
June 2, 2017

Anabell
United States of America
2.5

Very Poor
- • Leisure trip
- • Group of friends
- • Ocean View Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
눉The worse hotel ever !!! Bad customer service, nasty rooms, and definitely doesn't worth the money!
눇absolutely nothing!
April 5, 2017

Nathalie
Canada
5.8

“It was just OK”
- • Leisure trip
- • Family with young children
- • Garden View Room
- • Stayed 6 nights
눉The buffet was terrible, the beach was very rockie and the beds where hard. First time at an all inclusive not overly impressed, my family who go to alot of all inclusive said it was the worst one for food and entertainment.
눇The staff was great
March 14, 2017

Pablo
Mexico
6.7

“Terrible food!”
- • Leisure trip
- • Couple
- • Garden View Room
- • Stayed 4 nights
눉The food is beyond terrible. La Veranda restaurant is even worse than the buffet.
눇Beach
February 26, 2017

Benny
United States of America

1 helpful vote
10

“We'll be back!!”
- • Leisure trip
- • Family with young children
- • Ocean View Double Room
- • Stayed 5 nights
눇The best part was the staff! Everyone was so friendly from Hector to Angel they were all so gracious!
February 24, 2017

Steve
Canada
2.9

“I will never stay there again and I will tell others the same”
- • Leisure trip
- • Couple
- • Ocean View Double Room
- • Stayed 6 nights
- • Submitted from a mobile device
눉The food was terrible and almost the same everyday. The drinks were very low quality
눇Nothing
January 14, 2017

Carlos
Panama
8.8

“Good stay with a fantastic service”
- • Leisure trip
- • Family with young children
- • Garden View Room
- • Stayed 13 nights
눉gym certer is horrible. If you plan to go to the hotel keeping your gym actvities forget it. They need to invest for a much better gym center. they just have a 12m2 room with 2 old / weak treadmills and an poor eliptical. Room shower is also very bad. Limited water. Pool water temperture is too low. They should also invest on it in order to keep people confortable. Kids were very cold in the pool although weather was very hot. even making some comments in order to help the hotel to improve i dont think these negative comments change the good cost-benefit of the hotel.
눇People are extremely nice. Very kind. We were very well served. Employes are quite oriented to customer sastifaction. Hotel is not new but acceptable. Food quality is not top but fresh and with good diversity. Cold beer , good drinks. Rooms are big and confortable but hotel will need some renovation soon. Good pool area , nice bar, tenis court and nice beach with clean water just in front of hotel.
January 7, 2017

Pablo
Argentina

1 helpful vote
7.5

Good
- • Leisure trip
- • Family with young children
- • Ocean View (2 Adults + 2 Children)
- • Stayed 4 nights
눉Food, they don't have good variety, and the installations are a bit old.
눇Location and Amazing views of the ocean. It's beautiful for doing snorkeling.
January 1, 2017

Timothy
United States of America
8.3

“Very clean, great value, pretty”
- • Leisure trip
- • Couple
- • Garden View Room
- • Stayed 6 nights
- • Submitted from a mobile device
눇Great value, friendly and hard working staff
December 31, 2016

Lisa
United States of America
7.5

“Mixed bag, but worth it”
- • Leisure trip
- • Family with young children
- • Garden View Room
- • Stayed 7 nights
- • Submitted from a mobile device
눉Hot tubs hardly hot. Rooms ancient . Plumbing deficient . I'm still on antibiotics after something getting me very sick there and lost a few days. . Tennis court with no fencing and lousy equipment . Not enough beach chairs!! Crazy slow in dining room but it was a holiday. No wifi in rooms . House phone either broken or no answer often . One small water bottle a day in rooms or for overpriced sale
눇Good value. All but 2 or 3 staff were super kind and accommodating . Very close to beach like old style. Nice dive shop- Zack or Alex especially fantastic . Great value. Dining room food very good and fun staff. Piano player adorable
December 29, 2016

Penelope
United States of America
10

“El Cozumeleno is a delightful resort.”
- • Leisure trip
- • Group of friends
- • Ocean View Double Room
- • Stayed 7 nights
눇The staff was super friendly and considerate, the food was great, the resort was pretty, and the whole environment was very comfortable.
December 27, 2016

Igor
Canada
Age group: 35 – 44
8.3

“Vacation”
- • Leisure trip
- • Group of friends
- • Ocean View Double Room
- • Stayed 6 nights
- • Submitted from a mobile device
눉Buffet
눇Place is small and very comfortable
December 26, 2016

Storie Rayne M
United States of America

2 helpful votes
6.7

“Needs some repairs & booking all-inclusive is not really true = no wifi & no room service etc..”
- • Leisure trip
- • Group of friends
- • Garden View Room
- • Stayed 7 nights
눉Room 1217, Dec 16-23 1)Toilet stopped working, repaired w/new part. 2)Bathroom door handle fell off twice, fixed once, then left on floor second time (no privacy) 3) Bed very hard, uncomfortable 4) No free Wifi in hotel room, as promised with all inclusive reservation / later discovered Wifi only in public spaces. Very inconvenient. 5)No free shuttle from airport & back, as promised for all inclusive. Paid $8 + $2 tip each way = $20 extra. 4) No Room Service as promised for booking all inclusive reservation (rude front desk lady, commented I should have booked full ocean view and not partial ocean view to get room service) 5) Buffet restaurant always bland, same food all the time, and no flavor. Very generic. 6) While at Fine Dining restaurant with my daughter & her boyfriend (his rm #1218), the staff deliberately gave "HIM" spaghetti overloaded w/red pepper seasoning, so he couldnt even swallow it; was coughing & choking. My daughter & I thought he was joking so we tasted it, and the same thing ---we couldnt eat it either ... Didn't taste the same as the day before when my daughter ordered it. 7) Not free snorkeling as advertised when booking all inclusive. Was only free for 1 hour, then pay. 8) No wash cloths in hotel room 9) Holes in wall, between bathroom phone & wall 10) Holes in wall behind nightstand with several wires sticking out & looked to be "rigged" to work. Made me nervous so didnt use the lamp or phone. 11) Black mold seen above sink area (painted over in some areas)and mold painted over bedroom air vent. 12) Air Conditioning never worked - told front desk twice to no avail. We had to keep the door open between rms 1217 & 1218 to try to get cool air. 13)Front Desk Clerk informed upon arrival we needed Reservations to eat at Fine Dining restaurant, so didnt find out until 5 days later by accident that reservations were not needed for breakfast or lunch.
눇Room 1217, Dec 16-23 1) The Fine Dining did well when they allowed me a special request appetizer shrimp cocktail. Was delicious. 2) Jose at the lobby bar was wonderful (worked 30+ yrs for hotel chain) should give him a bonus for being so courteous and helpful to everyone who walked in the hotel. I also saw him working in the Fine Dining as well, so he's an asset to the hotel! He should be recognized. 3) Maids were always nice & did great job cleaning. 4) Bell man was very nice on arrival and departure 5) Indoor & outdoor waitstaff very helpful & courteous
December 26, 2016

GoodIren
Russia

4 helpful votes
9.6

Exceptional
- • Couple
- • Ocean View Double Room
- • Stayed 7 nights
- • Submitted from a mobile device
눉Bad wi-fi connection from time to time
눇The personal is very helpful, baech at the hotel territory , the food is rather good

El Cozumeleño Beach Resort - All Inclusive

Most Popular Facilities

Guests Love...

Lock in a great price for your upcoming stay

Availability

See availability Area Info – Great location - show map

Closest Landmarks

Restaurants & Markets

Natural Beauty

Closest Airports

El Cocal

La Veranda

5 Reasons to Choose El Cozumeleño Beach Resort - All Inclusive

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Newest Reviews for El Cozumeleño Beach Resort - All Inclusive

Jodie

Ken

Anabell

Nathalie

Pablo

Benny

Steve

Carlos

Pablo

Timothy

Lisa

Penelope

Igor

Storie Rayne M

GoodIren

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