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Hotel
Hotel El Moro
Hotel
Avenida Javier Rojo Gomez, 77580 Puerto Morelos, Mexico – Excellent location – show map
Excellent location – rated 9.2/10! (score from 194 reviews)
Real guests • Real stays • Real opinions
great location near everything. nice room and property. I would stay there agian.
Solo17traveler
United States of America
United States of AmericaThe customer service at this place was exceptional! The staff always attended all my needs and requests, very professional and helpful. The place is charming and very clean. The location was perfect! A few steps from the plaza and the beach. I would recommend it to anywone looking for a comfortable and relaxing place to stay.
Vear5
United States of America
United States of AmericaThe pool area was very relaxing, lizards and birds. Very nice guests and the staff went above and beyond to make me feel comfortable and able to find shops and things I needed. The location Is the best, you are within walking distance of everything awesome including transportation and markets. Beach right across the street. Shower Water was a little cold run it for a few minutes and it's fine. In the afternoon refreshing.
Ashley
United States of America
United States of Americacosy, full of character, comfy beds and great location.
Amy
United Kingdom
United Kingdomgreat location, friendly staff, nice restaurant connected to the hotel with guest discount
Taylor
United States of America
United States of AmericaBreakfast is excellent. Staff are very nice. The location is ideal. The courtyard is very nice.
Gregory
United States of America
United States of Americaso charming & we were upgraded because we arrived at 8am of our second day of reservations.
Dolores
United States of America
United States of AmericaThe location was right in the middle of Puerto Morelos. It is very convenient and the space was lovely. We booked the room with the kitchenette and we had a balcony facing the street. Breakfast was great, great options.
Vera
Mexico
MexicoI loved this hotel because it is located within a 2 minute walk to the beach and there are many restaurants and shops in the neighborhood. The bed and pillows are comfy, room was spotless, shampoo and soap smell really good, AC runs perfect and makes no noise while running, and internet worked very well. Sheila and Monse were very friendly and helpful when I needed help or ask them any questions. Moreover, hotel guests get a 20% off at the restaurant next door, food is delicious and customer service is excellent!
Elisa
United States of America
United States of AmericaUnfortunately booking.com charged me $10 more per day than the room going rate then if I had just booked it on the hotels site. Booking.com didn't even include my breakfast .when if I went directly to the site of Hotel breakfast would have been included I suggest you go directly to the hotel's website and book through them the prices cheaper breakfast is included
Lynde
United States of America
United States of America8.3
Very Good
194 reviews
- What guests loved the most:
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Solo17traveler
United States of America
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Vear5
United States of America
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Ashley
United States of America
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Amy
United Kingdom
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Taylor
United States of America
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Gregory
United States of America
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Dolores
United States of America
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Vera
Mexico
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Elisa
United States of America
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Lynde
United States of America
Categories:
4 reasons to choose Hotel El Moro
Closest beach
Playa Puerto Morelos
8.1 Very good beach400 feet from property
Categories:
See what guests loved the most:
- Solo17traveler
United States of America“great location near everything. nice room and property. I would stay there agian.” - Vear5United States of America“The customer service at this place was exceptional! The staff always attended all my needs and requests, very professional and helpful. The place is charming and very clean. The location was perfect! A few steps from the plaza and the beach. I would...”
- AshleyUnited States of America“The pool area was very relaxing, lizards and birds. Very nice guests and the staff went above and beyond to make me feel comfortable and able to find shops and things I needed. The location Is the best, you are within walking distance of...”
Amy
United Kingdom“cosy, full of character, comfy beds and great location.”
TaylorUnited States of America“great location, friendly staff, nice restaurant connected to the hotel with guest discount”
GregoryUnited States of America“Breakfast is excellent. Staff are very nice. The location is ideal. The courtyard is very nice.”
DoloresUnited States of America“so charming & we were upgraded because we arrived at 8am of our second day of reservations.”
Vera
Mexico“The location was right in the middle of Puerto Morelos. It is very convenient and the space was lovely. We booked the room with the kitchenette and we had a balcony facing the street. Breakfast was great, great options.”
ElisaUnited States of America“I loved this hotel because it is located within a 2 minute walk to the beach and there are many restaurants and shops in the neighborhood. The bed and pillows are comfy, room was spotless, shampoo and soap smell really good, AC runs perfect and...”
LyndeUnited States of America“Unfortunately booking.com charged me $10 more per day than the room going rate then if I had just booked it on the hotels site. Booking.com didn't even include my breakfast .when if I went directly to the site of Hotel breakfast would have been...”
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Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
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Ola Hola. Do the ground floor studios have fridges or kitchens ? If not Is there a community kitchen ?Ask if we have a room with a kitchenette available for the dates you are looking for as they are highly valued. It has a refrigerator, kitchen, coffee maker and basic utensils for cooking in the rooms.Answered on August 12, 2021
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Hola! Mi vuelo llega a la medianoche a Cancún, ¿hay posibilidad hacer check-in pasada esa hora?Hello of course, we have a night guard that allows you access to the facilities.Answered on November 13, 2021
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Hi we are thinking of booking and just had a couple of questions . Is there a private bathroom ? We will be arriving at 8pm . Is this ok ? Thank youYes the room have bathroom privateAsked about: Deluxe Double Room • Answered on February 23, 2022
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Do you have WiFi internet in the rooms ? Is it good?In the junior suite room and the room facing the pool if there is excellent internet in the room.Answered on November 4, 2021
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Looking for a nice vacation stay for about 14days. Do you have rooms available on the first floor?I need the specific dates to be able to see my availability on the first floorAnswered on December 31, 2021
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What's nearby
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Moon Palace9.9 miles
Restaurants & cafes
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Restaurant Restaurante el Moro0 miles
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Cafe/Bar Restaurante El Moro0 miles
Natural Beauty
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Ocean/Sea Mar0.1 miles
Beaches in the Neighborhood
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Playa Puerto Morelos400 feet
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Playa Punta Brava2 miles
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Playa Azul3.3 miles
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Playa Punta Caracol3.6 miles
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Playa Petempich4.4 miles
Closest Airports
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Cancún International Airport13.2 miles
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Cozumel International Airport23.6 miles
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All distances are measured in straight lines. Actual travel distances may vary.
1 Restaurant On Site
casa moro
Open for: Breakfast, Lunch, Dinner
Amenities of Hotel El Moro
Outdoors
Activities
Food & Drink
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
Cleaning Services
Business Facilities
Safety & security
General
Accessibility
Outdoor swimming pool
Spa
Languages Spoken
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children over 1 are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
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Crib by request
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$2 per stay |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
This property doesn't offer extra beds.
The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.
All cribs and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Payments by Booking.com
Booking.com takes your payment for this stay on behalf of the property, but make sure you have cash for any extras once you get there.
The fine print
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Please inform Hotel El Moro of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
FAQs about Hotel El Moro
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Hotel El Moro offers the following activities/services (charges may apply):
- Snorkeling
- Fishing
- Live music/Performance
- Beach
- Bike tours
- Bathhouse
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The nearest beach is 500 feet from Hotel El Moro.
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From the nearest airport, you can get to Hotel El Moro by:
- Bus 23min
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Guests staying at Hotel El Moro can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).
Breakfast option(s) include:
- Continental
- Buffet
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Room options at Hotel El Moro include:
- Double
- Suite
- Family
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Hotel El Moro has 1 restaurant:
- casa moro
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Check-in at Hotel El Moro is from 3:00 PM, and check-out is until 11:30 AM.
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Hotel El Moro is 1,150 feet from the center of Puerto Morelos.
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The prices at Hotel El Moro may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
