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  6. El Paraiso Hotel Tulum (Hotel) (Mexico) Deals

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  • Amenities
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  • The fine print
  • Guest reviews (403)

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Read more
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We Price Match

Hotel El Paraiso Hotel Tulum

Beachfront · Private Beach. Property is on or next to a beach and has a private beach (free access). Beachfront · Private Beach Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step. Airport shuttle
El Paraiso Hotel Tulum

Carretera Boca Paila Mz 3 Lt 2 Tulum Ruinas, 77780 Tulum, Mexico – Excellent location – show map

Excellent location – rated 9.1/10! (score from 403 reviews)

Real guests • Real stays • Real opinions

8.7
Excellent
403 reviews
  • Facilities

    8.4

  • Cleanliness

    9.1

  • Comfort

    8.8

  • Value for money

    7.9

  • Location

    9.1

  • Total

    8.7

  • Free WiFi

    8.6

Nice, pleasant, helpful and accommodating. Isn’t that what we enjoy out of a hotel? This place was wonderful especially during A holiday season. You can easily escape the chaos of many people visiting the area and feel like you are on a quiet island. The staff were incredible. I will visit here again and recommend it to anyone who visits.

Patricia United States of America

We were looking for a hotel on the beach. Wanted a white sandy beach with no rocks and a good beach club with umbrellas, lounge chairs, food and drink service, etc. This combination hotel and beach club met what we were looking for. It is a small hotel, only 10 rooms, but the rooms were modern, clean and the staff friendly. Walking the beach, we didn't see a better beach club set up within a mile either way, so very happy we picked El Paraiso. Of the ten rooms, three are larger at a listed size of 430 sq ft, the rest at 215 sq ft. If a 430 sq ft room is available, we would recommend that as those rooms look to be recently renovated and are very nice. At least during our stay, there wasn't a big difference in price between the larger and smaller rooms.

J United States of America

Friendly staff ! Best location for Playa Paraiso. Withing walking distance of Tulum ruins. Very good breakfast. You will not regret staying here. Best part is the beach . Right in front playa paraiso one of Mexico best beach.

Fernando United States of America

The staff was outstanding, friendly and very accommodating, the proximity to the beach was perfect, and the included breakfast was fresh and filling with a good variety of options.

Etien United States of America

Beach access clean tidy rooms , fridge + smart Tv for rainy days

Aaron France

LOCATION!!!! Located in the best beach in Tulum. The hotel has a wonderful beach club which is included in the rate. All the amenities you need and a very good breakfast with fresh fruit every day. The staff is beyond helpful and Francisco reserved the best restaurants for us. We had a wonderful time and everything we needed was provided by the staff. Would certainly stay there again.

Fabio United States of America

The staff was so warm and welcoming, as soon as we got there they helped us get acclimated with the area and made great suggestions on how to have fun and what to do. So AMAZING

Grant United States of America

Staff was very welcoming and friendly. Breakfast was delicious.

Lorena United States of America

The staff is amazing! Liliana and Carlos are awesome. The young woman at the reception is also great! She bought me rice when my phone fell in water! The breakfast every morning was so delicious. Best of all you’re walking distance from the beach!

Alexis United States of America

The best part of this hotel was the proximity to the beach - it is right out your front door.

Stephanie United States of America

Staff

9.2
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Great check-in experience
A bird's-eye view of El Paraiso Hotel Tulum
A beach at or near the hotel
A beach at or near the hotel
A bed or beds in a room at El Paraiso Hotel Tulum
A bed or beds in a room at El Paraiso Hotel Tulum
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El Paraiso Hotel Tulum

Lock in a great price for El Paraiso Hotel Tulum – rated 8.7 by recent guests!

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El Paraiso Hotel Tulum

8.7
Excellent
403 reviews
  • 9.2

    Staff

  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Great check-in experience
  • What guests loved the most:
  • “Nice, pleasant, helpful and accommodating. Isn’t that what we enjoy out of a hotel? This place was wonderful especially during A holiday season.”
    Patricia Patricia United States of America United States of America
  • “We were looking for a hotel on the beach. Wanted a white sandy beach with no rocks and a good beach club with umbrellas, lounge chairs, food and drink service, etc.”
    J J United States of America United States of America
  • “Friendly staff ! Best location for Playa Paraiso. Withing walking distance of Tulum ruins. Very good breakfast. You will not regret staying here. Best part is the beach .”
    Fernando Fernando United States of America United States of America
  • “The staff was outstanding, friendly and very accommodating, the proximity to the beach was perfect, and the included breakfast was fresh and filling with a good variety of options.”
    Etien Etien United States of America United States of America
  • “Beach access clean tidy rooms , fridge + smart Tv for rainy days”
    Aaron Aaron France France
  • “LOCATION!!!! Located in the best beach in Tulum. The hotel has a wonderful beach club which is included in the rate. All the amenities you need and a very good breakfast with fresh fruit every day.”
    Fabio Fabio United States of America United States of America
  • “The staff was so warm and welcoming, as soon as we got there they helped us get acclimated with the area and made great suggestions on how to have fun and what to do. So AMAZING”
    Grant Grant United States of America United States of America
  • “Staff was very welcoming and friendly. Breakfast was delicious.”
    Lorena Lorena United States of America United States of America
  • “The staff is amazing! Liliana and Carlos are awesome. The young woman at the reception is also great! She bought me rice when my phone fell in water! The breakfast every morning was so delicious.”
    Alexis Alexis United States of America United States of America
  • “The best part of this hotel was the proximity to the beach - it is right out your front door.”
    Stephanie Stephanie United States of America United States of America

One of our top picks in Tulum. El Paraíso Hotel is located along the famous beach of Tulum National Park, known as "Paradise Beach". Built with the idea of ​​integrating a space with natural beauty and due respect for the environment, but providing modern life comforts. El Paraíso Hotel is located on Tulum Beach, just 2,300 feet from the Mayan Ruins and 76 miles from Cancun International Airport. All rooms (10 in total) have a flat-screen TV (satellite), air conditioning, private bathroom inside the rooms, electricity, 24 hours security and free WiFi. In the surroundings you can practice various activities such as snorkeling, Diving, cycling and fishing. El Paraíso Hotel also has bicycle rental.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

We speak your language!

El Paraiso Hotel Tulum has been welcoming Booking.com guests since Jul 19, 2016

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Brilliant!

Most popular amenities

Beachfront
Free WiFi
Free parking
Airport shuttle
Family rooms
Restaurant
Bar

Good for couples – they rated the facilities 8.6 for two-person stays.

Currency Exchange: Need local currency? This property has currency exchange on site.

낍 Top Location: Highly rated by recent guests (9.1)

끉 Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Buffet

끸 Free private parking available at the hotel

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Standard Twin Room
  • 2 queen beds
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  • 2 queen beds
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  • 1 king bed and 1 sofa bed
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  • 2 queen beds
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Guest reviews

8.7
Excellent
403 reviews
Read more

Select topics to read reviews:

See what guests loved the most:

  • Patricia United States of America

    “Nice, pleasant, helpful and accommodating. Isn’t that what we enjoy out of a hotel? This place was wonderful especially during A holiday season. You can easily escape the chaos of many people visiting the area and feel like you are on a quiet island. The staff were incredible. I will visit here again and recommend it to anyone who visits.” Read more

  • J United States of America

    “We were looking for a hotel on the beach. Wanted a white sandy beach with no rocks and a good beach club with umbrellas, lounge chairs, food and drink service, etc. This combination hotel and beach club met what we were looking for. It is a small hotel, only 10 rooms, but the rooms were modern, clean and the staff friendly. Walking the beach, we didn't see a better beach club set up within a mile either way, so very happy we picked El Paraiso. Of the ten rooms, three are larger at a listed size of 430 sq ft, the rest at 215 sq ft. If a 430 sq ft room is available, we would recommend that as those rooms look to be recently renovated and are very nice. At least during our stay, there wasn't a big difference in price between the larger and smaller rooms.” Read more

  • Fernando United States of America

    “Friendly staff ! Best location for Playa Paraiso. Withing walking distance of Tulum ruins. Very good breakfast. You will not regret staying here. Best part is the beach . Right in front playa paraiso one of Mexico best beach. ”

  • Etien United States of America

    “The staff was outstanding, friendly and very accommodating, the proximity to the beach was perfect, and the included breakfast was fresh and filling with a good variety of options.”

  • Aaron France

    “Beach access clean tidy rooms , fridge + smart Tv for rainy days ”

  • Fabio United States of America

    “LOCATION!!!! Located in the best beach in Tulum. The hotel has a wonderful beach club which is included in the rate. All the amenities you need and a very good breakfast with fresh fruit every day. The staff is beyond helpful and Francisco reserved the best restaurants for us. We had a wonderful time and everything we needed was provided by the staff. Would certainly stay there again.” Read more

  • Grant United States of America

    “The staff was so warm and welcoming, as soon as we got there they helped us get acclimated with the area and made great suggestions on how to have fun and what to do. So AMAZING”

  • Lorena United States of America

    “Staff was very welcoming and friendly. Breakfast was delicious. ”

  • Alexis United States of America

    “The staff is amazing! Liliana and Carlos are awesome. The young woman at the reception is also great! She bought me rice when my phone fell in water! The breakfast every morning was so delicious. Best of all you’re walking distance from the beach!”

  • Stephanie United States of America

    “The best part of this hotel was the proximity to the beach - it is right out your front door.”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About El Paraiso Hotel Tulum

Welcoming Booking.com guests since Jul 19, 2016

We speak your language

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • Is your private beach next to the property or do I need to use a means of transportation to go there?

    El Paraiso Hotel Tulum is a small resort located inside the National Park of the Ruins. Inside we have the hotel, hacienda Paraiso, restaurante/bar, spa and our amazing beach club. From the room you will need to walk just 5 minutes to be on the beach, than on the other hand, is one of the moust beautiful beaches on the area, well know as Playa Paraiso or Paraiso Beach. Hope to see you soon, Regards


    You found this answer helpful

    You found this answer unhelpful

  • When is the best time to visit your property for the perfect beach holiday?

    Hi!! well, I recommend to visit us from Dec to March/April. Usually winter time is the best for me and no so warm :) Hope to see you soon. Regards


    You found this answer helpful

    You found this answer unhelpful

  • Is there free WIFI in the rooms?

    yes :)


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Deluxe Double Room
  • How is the Wifi Connectivity and Cellular connectivity? For someone that would be working from there

    Wifi works very good for a regular use, like zoom, social media, mail and so on. But if you want to download big files, like movies or something similar then it wont be that good.


    You found this answer helpful

    You found this answer unhelpful

  • Is there a pool

    Hi, we don´t have a pool.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Deluxe Double Room
  • ¿No reciben ningún tipo de pago que no sea efectivo?

    Buenas Tardes , gracias por contactarnos nuestras formas de pago son en efectivo y con tarjeta o con deposito bancario y paypal .


    You found this answer helpful

    You found this answer unhelpful

  • Hi is the air conditioning on all the time or only a set them?

    you can use it as you want


    You found this answer helpful

    You found this answer unhelpful

  • Hola! Quisiera saber si el uso de camastros y sombrillas en la playa es gratis para los huespedes del hotel. Gracias!

    Hola buenas tardes, Le informamos que los huéspedes tienen incluidos camastros, camas con sombrillas y toallas de playa en nuestro club de playa. Saludos cordiales


    You found this answer helpful

    You found this answer unhelpful

  • do you have to pay for the beach ?

    No, if you stay at the hotel you can access the furniture of the beach club without charge.


    You found this answer helpful

    You found this answer unhelpful

  • Do you have any rooms with 2 separate beds? Thank you

    Yes, we do. Nine of our eleven roomns are with two double beds.


    You found this answer helpful

    You found this answer unhelpful

  • Do you provide free shuttle service to and from the Cancun airport?

    No. It has a rate of USD 150 simple trip.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Deluxe Double Room
  • Do you have to pay to go to beach

    If you are staying at the hotel no, you have included the rent of the chairs except the VIP area. It is not allowed to introduce food or beverages due we have a restaurant.


    You found this answer helpful

    You found this answer unhelpful

Previous question and answers from this property

See what other travelers asked before staying at El Paraiso Hotel Tulum

Most recent questions
  • Is your private beach next to the property or do I need to use a means of transportation to go there?

    El Paraiso Hotel Tulum is a small resort located inside the National Park of the Ruins. Inside we have the hotel, hacienda Paraiso, restaurante/bar, spa and our amazing beach club. From the room you will need to walk just 5 minutes to be on the beach, than on the other hand, is one of the moust beautiful beaches on the area, well know as Playa Paraiso or Paraiso Beach. Hope to see you soon, Regards


    You found this answer helpful

    You found this answer unhelpful

  • When is the best time to visit your property for the perfect beach holiday?

    Hi!! well, I recommend to visit us from Dec to March/April. Usually winter time is the best for me and no so warm :) Hope to see you soon. Regards


    You found this answer helpful

    You found this answer unhelpful

  • Is there free WIFI in the rooms?

    yes :)


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Deluxe Double Room
  • How is the Wifi Connectivity and Cellular connectivity? For someone that would be working from there

    Wifi works very good for a regular use, like zoom, social media, mail and so on. But if you want to download big files, like movies or something similar then it wont be that good.


    You found this answer helpful

    You found this answer unhelpful

  • Is there a pool

    Hi, we don´t have a pool.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Deluxe Double Room
  • ¿No reciben ningún tipo de pago que no sea efectivo?

    Buenas Tardes , gracias por contactarnos nuestras formas de pago son en efectivo y con tarjeta o con deposito bancario y paypal .


    You found this answer helpful

    You found this answer unhelpful

  • Hi is the air conditioning on all the time or only a set them?

    you can use it as you want


    You found this answer helpful

    You found this answer unhelpful

  • Hola! Quisiera saber si el uso de camastros y sombrillas en la playa es gratis para los huespedes del hotel. Gracias!

    Hola buenas tardes, Le informamos que los huéspedes tienen incluidos camastros, camas con sombrillas y toallas de playa en nuestro club de playa. Saludos cordiales


    You found this answer helpful

    You found this answer unhelpful

  • do you have to pay for the beach ?

    No, if you stay at the hotel you can access the furniture of the beach club without charge.


    You found this answer helpful

    You found this answer unhelpful

  • Do you have any rooms with 2 separate beds? Thank you

    Yes, we do. Nine of our eleven roomns are with two double beds.


    You found this answer helpful

    You found this answer unhelpful

  • Do you provide free shuttle service to and from the Cancun airport?

    No. It has a rate of USD 150 simple trip.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Deluxe Double Room
  • Do you have to pay to go to beach

    If you are staying at the hotel no, you have included the rent of the chairs except the VIP area. It is not allowed to introduce food or beverages due we have a restaurant.


    You found this answer helpful

    You found this answer unhelpful

Thanks! You'll receive an email as soon as the property answers your question.

Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Tulum Archeological Site
    0.9 miles
  • Bus station Tulum Ruins
    1.2 miles
  • Parque Nacional Tulum
    1.5 miles
  • Tulum Bus station
    2.1 miles
  • Ziggys
    3.6 miles
  • Cesiak
    5.9 miles
  • Sian Ka´an Biosphere Reserve
    8.1 miles
  • Cenote Dos Ojos
    8.6 miles
  • Xel Ha
    9.4 miles
  • Xcacel-Xcacelito
    10.6 miles
Restaurants & cafes
  • Restaurant Mezzanine
    0.3 miles
Natural Beauty
  • Ocean/Sea Playa Paraiso
    0 miles
Beaches in the Neighborhood
  • Las Palmas Beach White sand
    450 feet
  • Paraíso Beach White sand
    650 feet
  • Playa Pescadores
    1,550 feet
  • Playa Santa Fe
    2,450 feet
  • Ruinas Beach White sand
    4,300 feet
Closest Airports
  • Cozumel International Airport
    39 miles
* All distances are measured in straight lines. Actual travel distances may vary.

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Brilliant!
1 Restaurant On Site

    El Paraiso

    Food: Mexican, International

    Menu: À la carte

5 reasons to choose El Paraiso Hotel Tulum

Why book with us?

Prices you can't beat!

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Tulum

Amenities of El Paraiso Hotel Tulum Great facilities! Review score, 8.4

Most popular amenities

Beachfront
Free WiFi
Free parking
Airport shuttle
Family rooms
Restaurant
Bar
Outdoors
  • Picnic area
  • Outdoor furniture
  • Beachfront
  • Private beach area
  • Terrace
  • Garden
Pets
  • Pets are not allowed.

Activities
  • Live music/Performance
  • Beach
  • Snorkeling Off-site Additional charge
  • Diving Off-site Additional charge
  • Cycling Off-site
  • Bicycle rental (additional charge)
  • Fishing Off-site Additional charge
Food & Drink
  • On-site coffee shop
  • Bottle of water
  • Wine/Champagne Additional charge
  • Kid-friendly buffet
  • Snack bar
  • Bar
  • Restaurant
Internet
  • Free! WiFi is available in public areas and is free of charge.

Parking

    Free! Free private parking is possible on site (reservation is not needed).

  • Secure parking
Front Desk Services
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Ticket service
  • Tour desk
  • Currency exchange
Entertainment & Family Services
  • Kids' TV channels
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Laundry Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • 24-hour security
  • Safe
General
  • Shuttle service
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Designated smoking area
  • Air conditioning
  • Hypoallergenic room available
  • Shops (on site)
  • Packed lunches
  • Gift shop
  • Honeymoon suite
  • Family rooms
  • Non-smoking rooms
Health & Wellness Facilities
  • Spa/Wellness packages
  • Beach umbrellas Additional charge
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Bathhouse
  • Open-air bath
  • Massage Additional charge
  • Spa Additional charge
Languages Spoken
  • English
  • Spanish

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House rules El Paraiso Hotel Tulum takes special requests – add in the next step!

Check-in

3:00 PM - 9:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

11:00 AM - 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Cash only

This property only accepts cash payments.

Credit cards are only needed to guarantee your booking .

The fine print

This property accepts Paypal

The beach is private for people who want to pay for a space

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

In the event of an early departure, the property will charge you the full amount for your stay.

Please inform El Paraiso Hotel Tulum of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about El Paraiso Hotel Tulum

  • The prices at El Paraiso Hotel Tulum may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at El Paraiso Hotel Tulum include:

    • Twin
    • Double
    • Suite

  • The following parking options are available to guests staying at El Paraiso Hotel Tulum (subject to availability):

    • Parking
    • Free parking
    • On-site parking
    • Private Parking
    • Secure parking

  • El Paraiso Hotel Tulum is 2 miles from the center of Tulum.

  • From the nearest airport, you can get to El Paraiso Hotel Tulum by:

    • Airport shuttle (arranged by property) 2h

  • El Paraiso Hotel Tulum has 1 restaurant:

    • El Paraiso

  • Guests staying at El Paraiso Hotel Tulum can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • Check-in at El Paraiso Hotel Tulum is from 3:00 PM, and check-out is until 12:00 PM.

  • El Paraiso Hotel Tulum offers the following activities/services (charges may apply):

    • Spa
    • Massage
    • Cycling
    • Bicycle rental (additional charge)
    • Snorkeling
    • Diving
    • Fishing
    • Beachfront
    • Private beach area
    • Beach
    • Bathhouse
    • Live music/Performance
    • Open-air bath
    • Spa/Wellness packages

8.7 Excellent 403 reviews 100% real guest experiences
  • Awesome: 9+

    223

  • Good: 7 – 9

    145

  • Okay: 5 – 7

    28

  • Poor: 3 – 5

    4

  • Very Poor: 1 – 3

    3

Categories
  • Staff9.2
  • Facilities8.4
  • Cleanliness9.1
  • Comfort8.8
  • Value for money7.9
  • Location9.1
  • Free WiFi8.6

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    How to get to El Paraiso Hotel Tulum from Cancún International Airport
    • Private shuttle
      120 minutes
    • Free parking is available.
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    • Xel Ha
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