Hotel El Paraiso Hotel Tulum
Carretera Boca Paila Mz 3 Lt 2 Tulum Ruinas, 77780 Tulum, Mexico – Excellent location – show map
Excellent location – rated 9.1/10! (score from 403 reviews)
Real guests • Real stays • Real opinions
Nice, pleasant, helpful and accommodating. Isn’t that what we enjoy out of a hotel? This place was wonderful especially during A holiday season. You can easily escape the chaos of many people visiting the area and feel like you are on a quiet island. The staff were incredible. I will visit here again and recommend it to anyone who visits.

We were looking for a hotel on the beach. Wanted a white sandy beach with no rocks and a good beach club with umbrellas, lounge chairs, food and drink service, etc. This combination hotel and beach club met what we were looking for. It is a small hotel, only 10 rooms, but the rooms were modern, clean and the staff friendly. Walking the beach, we didn't see a better beach club set up within a mile either way, so very happy we picked El Paraiso. Of the ten rooms, three are larger at a listed size of 430 sq ft, the rest at 215 sq ft. If a 430 sq ft room is available, we would recommend that as those rooms look to be recently renovated and are very nice. At least during our stay, there wasn't a big difference in price between the larger and smaller rooms.

Friendly staff ! Best location for Playa Paraiso. Withing walking distance of Tulum ruins. Very good breakfast. You will not regret staying here. Best part is the beach . Right in front playa paraiso one of Mexico best beach.

The staff was outstanding, friendly and very accommodating, the proximity to the beach was perfect, and the included breakfast was fresh and filling with a good variety of options.

Beach access clean tidy rooms , fridge + smart Tv for rainy days

LOCATION!!!! Located in the best beach in Tulum. The hotel has a wonderful beach club which is included in the rate. All the amenities you need and a very good breakfast with fresh fruit every day. The staff is beyond helpful and Francisco reserved the best restaurants for us. We had a wonderful time and everything we needed was provided by the staff. Would certainly stay there again.

The staff was so warm and welcoming, as soon as we got there they helped us get acclimated with the area and made great suggestions on how to have fun and what to do. So AMAZING

Staff was very welcoming and friendly. Breakfast was delicious.

The staff is amazing! Liliana and Carlos are awesome. The young woman at the reception is also great! She bought me rice when my phone fell in water! The breakfast every morning was so delicious. Best of all you’re walking distance from the beach!

The best part of this hotel was the proximity to the beach - it is right out your front door.

El Paraiso Hotel Tulum
- What guests loved the most:
-
Patricia
United States of America
-
J
United States of America
-
Fernando
United States of America
-
Etien
United States of America
-
Aaron
France
-
Fabio
United States of America
-
Grant
United States of America
-
Lorena
United States of America
-
Alexis
United States of America
-
Stephanie
United States of America
Sleeps | Room Type | |||
---|---|---|---|---|
Max adults: 4. Max children: 3 |
Standard Twin Room
|
|||
|
||||
Max adults: 4. Max children: 3 |
Deluxe Double Room
|
|||
|
||||
Max adults: 3. Max children: 2 |
Deluxe Suite
|
|||
|
||||
Max adults: 4. Max children: 3 |
Deluxe Suite
|
|||
|
Didn't find your answer? Ask a question about the property
Booking.com questions and answers guidelines
Questions and answers should be property- or room-related. The most helpful contributions are detailed and help others make better decisions. Don’t include any personal, political, ethical, or religious commentary. Promotional content will be removed. Issues concerning Booking.com’s services should be directed to our Customer Service or Accommodation Service teams.
Avoid using profanity or approximations of profanity with creative spelling – in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed.
Respect the privacy of others. Booking.com will make efforts to obscure email addresses, phone numbers, websites, social media accounts, and similar details.
Booking.com does not accept responsibility or liability for any question or answers. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. Booking.com may—at its own discretion—alter, modify, delete, or otherwise change these Guidelines.
Some of these options might help answer your question
Got a question?
Find more info in the questions and answers. Need something else? Send your own question to the property below.
About El Paraiso Hotel Tulum
Welcoming Booking.com guests since Jul 19, 2016
We speak your language
Thanks! You'll receive an email as soon as the property answers your question.
-
Tulum Archeological Site0.9 miles
-
Bus station Tulum Ruins1.2 miles
-
Parque Nacional Tulum1.5 miles
-
Tulum Bus station2.1 miles
-
Ziggys3.6 miles
-
Cesiak5.9 miles
-
Sian Ka´an Biosphere Reserve8.1 miles
-
Cenote Dos Ojos8.6 miles
-
Xel Ha9.4 miles
-
Xcacel-Xcacelito10.6 miles
-
Restaurant Mezzanine0.3 miles
-
Ocean/Sea Playa Paraiso0 miles
-
Las Palmas Beach White sand450 feet
-
Paraíso Beach White sand650 feet
-
Playa Pescadores1,550 feet
-
Playa Santa Fe2,450 feet
-
Ruinas Beach White sand4,300 feet
-
Cozumel International Airport39 miles
What would you like to know?
No thanksThank you for your time
Your feedback will help us improve this feature for all of our customers
CloseWe're sorry, but there was an error submitting your comment. Please try again.
RetryEl Paraiso
Food: Mexican, International
5 reasons to choose El Paraiso Hotel Tulum
Why book with us?
Prices you can't beat!
Manage your bookings online
The staff speaks English
Booking is safe
One of our top picks in Tulum
Amenities of El Paraiso Hotel Tulum
Great facilities! Review score, 8.4
Most popular amenities
Outdoors
- Picnic area
- Outdoor furniture
- Beachfront
- Private beach area
- Terrace
- Garden
Pets
-
Pets are not allowed.
Activities
- Live music/Performance
- Beach
- Snorkeling Off-site Additional charge
- Diving Off-site Additional charge
- Cycling Off-site
- Bicycle rental (additional charge)
- Fishing Off-site Additional charge
Food & Drink
- On-site coffee shop
- Bottle of water
- Wine/Champagne Additional charge
- Kid-friendly buffet
- Snack bar
- Bar
- Restaurant
Internet
-
Free! WiFi is available in public areas and is free of charge.
Parking
- Secure parking
Free! Free private parking is possible on site (reservation is not needed).
Front Desk Services
- Private check-in/out
- Concierge
- Baggage storage
- Ticket service
- Tour desk
- Currency exchange
Entertainment & Family Services
- Kids' TV channels
- Babysitting/Child services Additional charge
Cleaning Services
- Daily housekeeping
- Laundry Additional charge
Safety & security
- Fire extinguishers
- Smoke alarms
- 24-hour security
- Safe
General
- Shuttle service
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Designated smoking area
- Air conditioning
- Hypoallergenic room available
- Shops (on site)
- Packed lunches
- Gift shop
- Honeymoon suite
- Family rooms
- Non-smoking rooms
Health & Wellness Facilities
- Spa/Wellness packages
- Beach umbrellas Additional charge
- Beach chairs/Loungers
- Pool/Beach towels
- Bathhouse
- Open-air bath
- Massage Additional charge
- Spa Additional charge
Languages Spoken
- English
- Spanish
Thanks for your help!
Your opinion helps us figure out what kinds of info we should ask properties for.
Back to propertyWhoops! It looks like something went wrong submitting this. Try again?
Retry
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 6 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
There's no capacity for cribs at this property.
This property doesn't offer extra beds.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cash only
This property only accepts cash payments.
Credit cards are only needed to guarantee your booking .
The fine print
The beach is private for people who want to pay for a space
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to the coronavirus (COVID-19), this property has reduced reception and service hours.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform El Paraiso Hotel Tulum of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about El Paraiso Hotel Tulum
-
The prices at El Paraiso Hotel Tulum may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
-
Room options at El Paraiso Hotel Tulum include:
- Twin
- Double
- Suite
-
The following parking options are available to guests staying at El Paraiso Hotel Tulum (subject to availability):
- Parking
- Free parking
- On-site parking
- Private Parking
- Secure parking
-
El Paraiso Hotel Tulum is 2 miles from the center of Tulum.
-
From the nearest airport, you can get to El Paraiso Hotel Tulum by:
- Airport shuttle (arranged by property) 2h
-
El Paraiso Hotel Tulum has 1 restaurant:
- El Paraiso
-
Guests staying at El Paraiso Hotel Tulum can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).
Breakfast option(s) include:
- Continental
- Buffet
-
Check-in at El Paraiso Hotel Tulum is from 3:00 PM, and check-out is until 12:00 PM.
-
El Paraiso Hotel Tulum offers the following activities/services (charges may apply):
- Spa
- Massage
- Cycling
- Bicycle rental (additional charge)
- Snorkeling
- Diving
- Fishing
- Beachfront
- Private beach area
- Beach
- Bathhouse
- Live music/Performance
- Open-air bath
- Spa/Wellness packages