On an unspoiled beach between the Sian Ka’an Biosphere Reserve and Tulum National Park, Hotel Encantada offers tropical gardens, a free Wi-Fi zone and stylish rooms with sea or garden views.

Decorated with local textiles and artwork, each charming room has sliding glass doors which open onto a private terrace. All rooms have a ceiling fan, mosquito nets and a private bathroom.

A varied continental breakfast is provided, including home-baked bread, fresh fruit, yogurt and granola. Mexican and international dishes are available for lunch, served in the bar or on the beach.

You can book a relaxing massage or hot stone treatment on the beach at Hotel Encantada. The 24-hour front desk also includes a concierge and free bike rental service.

Free private parking is available on site, and Cancún is a 90 minute drive away. Airport transportation can be arranged upon request.

This is our guests' favorite part of Tulum, according to independent reviews.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Encantada Tulum has been welcoming Booking.com guests since Jun 7, 2012

Property Highlights

Located in the best-rated area in Tulum, this hotel has an excellent location score of 9.8

Breakfast Info

Continental

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Closest beach
  • South Tulum Beach

    South Tulum Beach

    8.5 Very good beach
    500 feet from property
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Hello! Do you have a good selection of Vegan food?
    Hello! :) We have different types of dishes in our hotel and we can adapt to your tastes and We also have an excellent team in the kitchen and resta..
    Answered on July 10, 2021
  • Restaurant open for dinner
    Thank you for reaching Concierge Team. There is a restaurant at the hotel. Service time: From 8:00 am to 5:00 pm For dinner we have Nu, our mexican c..
    Answered on April 1, 2021
  • Is it easier to fly into Cancun or Cozumel. Also do you offer airport transfers
    Hi, is easier to fly to Cancun and we also offer transfers the price for a one way is 145 usd and round trip is 280 usd.
    Answered on August 2, 2020
  • El pronóstico indica tormenta por los próximos 10 días. Me confirmarías que los días están lluviosos y sin sol para broncearse? Quería reserva el 2406
    Los pronósticos del clima cambian cada día, desafortunadamente no tenemos el control para poder confirmar días soleados o lluviosos, le sugerimos chec..
    Answered on June 21, 2022
  • Is your private beach next to the property or do I need to use a means of transportation to go there?
    It´s next to the property
    Answered on September 11, 2019
  • Still looking?
Hotel area info *
2 Restaurants On Site

    Encantada Restaurant

    Food: International

    NÜ Tulum

    Food: Mexican

Amenities of Encantada Tulum
Bathroom
  • Toilet paper
  • Towels
  • Guest bathroom
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • View
Outdoors
  • Outdoor furniture
  • Beachfront
  • Outdoor dining area
  • Outdoor furniture
  • Private beach area
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Dining table
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
  • Beach
Living Area
  • Dining area
  • Sofa
  • Sitting area
Food & Drink
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Front Desk Services
  • Lockers
  • Private check-in/out
  • Concierge
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Board games/puzzles
Cleaning Services
  • Daily housekeeping
Business Facilities
  • Meeting/Banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service Additional charge
  • Adults only
  • Air conditioning
  • Smoke-free property
  • Mosquito net
  • Hardwood or parquet floors
  • Private entrance
  • Carpeted
  • Fan
  • Airport shuttle Additional charge
  • Airport pickup Additional charge
  • Airport drop-off Additional charge
  • Non-smoking rooms
  • Room service
Spa
  • Yoga classes
  • Back massage
  • Beach umbrellas
  • Beach chairs/Loungers
  • Massage Additional charge
  • Spa Additional charge
Languages Spoken
  • English
  • Spanish

House rules

Encantada Tulum takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children over 12 are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa American Express Encantada Tulum accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Children 12 years and older are allowed to stay at the property. Please, contact the property for further details on the additional children fees.

Please note that the property cannot accept group bookings of more than 3 rooms.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Please inform Encantada Tulum of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.