Hotel
 Encantada Tulum

Beachfront · Private Beach
 Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.
Travel Sustainable property

Km 8.7 Carretera Tulum Boca Paila, 77780 Tulum, Mexico – Excellent location – show map

Excellent location – rated 9.7/10! (score from 89 reviews)

Real guests • Real stays • Real opinions

9.5
Exceptional
89 reviews

Everything about Encantada was wonderful. It was an incredible experience with an incredible staff.

Nick United States of America

absolutely stunning hotel! really beautiful, and the staff are so friendly, super helpful and attentive. I would definitely recommend staying here! such an amazing holiday!

Sherif United Arab Emirates

This small boutique hotel has beautiful spacious and comfortable rooms and excellent beach front location. Great beach lounge space, lovely breakfast and staff was amazing.

Geniene United States of America

Every single member of the staff at Encantada were exceptional! The grounds were beautiful. The coffee was the best we’ve ever had and was delivered right to our patio every morning. The granola at breakfast was amazing.

Jennifer United States of America

location was great - outside the crowded hotel zone (even though you have to drive thru it to get there), right on the beach rooms were clean great food!

Rohit United States of America

The property is beautiful. We highly recommend the second story beach front room. The view was beautiful and the deck was so special to spend time together listening to the waves.

Kate United States of America

Staff was amazing! Breakfast and beach service was perfect!

Glenn United States of America

Rooms are amazing Staff was wonderful Beach is private and very nice Encantada is affiliated with two restaurants in the immediate area which I highly recommend. Great place to stay.

Glenn United States of America

Amazing breakfast. Quiet, quaint vibe. Amazing location (close to the main restaurants but just outside the loudest part of the downtown area). Staff are incredible; most attentive service we've had. Private beach is lovely as well.

Matthew United States of America

This hotel is an oasis of tranquility, luxury and natural beautiful.

Carlos United States of America
9.5
Exceptional
89 reviews
  • What guests loved the most:
  • “Everything about Encantada was wonderful. It was an incredible experience with an incredible staff.”
    Nick Nick United States of America United States of America
  • “absolutely stunning hotel! really beautiful, and the staff are so friendly, super helpful and attentive. I would definitely recommend staying here! such an amazing holiday!”
    Sherif Sherif United Arab Emirates United Arab Emirates
  • “This small boutique hotel has beautiful spacious and comfortable rooms and excellent beach front location. Great beach lounge space, lovely breakfast and staff was amazing.”
    Geniene Geniene United States of America United States of America
  • “Every single member of the staff at Encantada were exceptional! The grounds were beautiful. The coffee was the best we’ve ever had and was delivered right to our patio every morning.”
    Jennifer Jennifer United States of America United States of America
  • “location was great - outside the crowded hotel zone (even though you have to drive thru it to get there), right on the beach rooms were clean great food!”
    Rohit Rohit United States of America United States of America
  • “The property is beautiful. We highly recommend the second story beach front room. The view was beautiful and the deck was so special to spend time together listening to the waves.”
    Kate Kate United States of America United States of America
  • “Staff was amazing! Breakfast and beach service was perfect!”
    Glenn Glenn United States of America United States of America
  • “Rooms are amazing Staff was wonderful Beach is private and very nice Encantada is affiliated with two restaurants in the immediate area which I highly recommend. Great place to stay.”
    Glenn Glenn United States of America United States of America
  • “Amazing breakfast. Quiet, quaint vibe. Amazing location (close to the main restaurants but just outside the loudest part of the downtown area). Staff are incredible; most attentive service we've had.”
    Matthew Matthew United States of America United States of America
  • “This hotel is an oasis of tranquility, luxury and natural beautiful.”
    Carlos Carlos United States of America United States of America

Categories:

  • Staff 9.7
  • Facilities 9.6
  • Cleanliness 9.8
  • Comfort 9.7
  • Value for money8.6
  • Location 9.7
  • Free WiFi 9.1
High score for Tulum

On an unspoiled beach between the Sian Ka’an Biosphere Reserve and Tulum National Park, Hotel Encantada offers tropical gardens, a free Wi-Fi zone and stylish rooms with sea or garden views.

Decorated with local textiles and artwork, each charming room has sliding glass doors which open onto a private terrace. All rooms have a ceiling fan, mosquito nets and a private bathroom.

A varied continental breakfast is provided, including home-baked bread, fresh fruit, yogurt and granola. Mexican and international dishes are available for lunch, served in the bar or on the beach.

You can book a relaxing massage or hot stone treatment on the beach at Hotel Encantada. The 24-hour front desk also includes a concierge and free bike rental service.

Free private parking is available on site, and Cancún is a 90 minute drive away. Airport transportation can be arranged upon request.

This is our guests' favorite part of Tulum, according to independent reviews.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Encantada Tulum has been welcoming Booking.com guests since Jun 7, 2012

Show me more

Most popular amenities

Beachfront
Free WiFi
Free parking
Airport shuttle
Restaurant
Spa
Bar

Property Highlights

Located in the best-rated area in Tulum, this hotel has an excellent location score of 9.7

Breakfast Info

Continental

Free private parking available at the hotel

Saved to 3230 lists

Availability

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
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4 reasons to choose Encantada Tulum

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English
Closest beach
  • South Tulum Beach

    South Tulum Beach

    8.6 Excellent beach
    500 feet from property

Guest reviews

9.5
Exceptional · 89 reviews
Read all reviews
Categories:
  • Staff 9.7
  • Facilities 9.6
  • Cleanliness 9.8
  • Comfort 9.7
  • Value for money8.6
  • Location 9.7
  • Free WiFi 9.1
High score for Tulum

Select topics to read reviews:

See what guests loved the most:

  • Nick
    United States of AmericaUnited States of America
    “Everything about Encantada was wonderful. It was an incredible experience with an incredible staff.”
  • S
    Sherif
    United Arab EmiratesUnited Arab Emirates
    “absolutely stunning hotel! really beautiful, and the staff are so friendly, super helpful and attentive. I would definitely recommend staying here! such an amazing holiday!”
  • Geniene
    United States of AmericaUnited States of America
    “This small boutique hotel has beautiful spacious and comfortable rooms and excellent beach front location. Great beach lounge space, lovely breakfast and staff was amazing.”
  • J
    Jennifer
    United States of AmericaUnited States of America
    “Every single member of the staff at Encantada were exceptional! The grounds were beautiful. The coffee was the best we’ve ever had and was delivered right to our patio every morning. The granola at breakfast was amazing.”
  • Rohit
    United States of AmericaUnited States of America
    “location was great - outside the crowded hotel zone (even though you have to drive thru it to get there), right on the beach rooms were clean great food!”
  • Kate
    United States of AmericaUnited States of America
    “The property is beautiful. We highly recommend the second story beach front room. The view was beautiful and the deck was so special to spend time together listening to the waves.”
  • Glenn
    United States of AmericaUnited States of America
    “Staff was amazing! Breakfast and beach service was perfect!”
  • Glenn
    United States of AmericaUnited States of America
    “Rooms are amazing Staff was wonderful Beach is private and very nice Encantada is affiliated with two restaurants in the immediate area which I highly recommend. Great place to stay.”
  • Matthew
    United States of AmericaUnited States of America
    “Amazing breakfast. Quiet, quaint vibe. Amazing location (close to the main restaurants but just outside the loudest part of the downtown area). Staff are incredible; most attentive service we've had. Private beach is lovely as well.”
  • Carlos
    United States of AmericaUnited States of America
    “This hotel is an oasis of tranquility, luxury and natural beautiful.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Hello! Do you have a good selection of Vegan food?
    Hello! :) We have different types of dishes in our hotel and we can adapt to your tastes and We also have an excellent team in the kitchen and restaurant that will gladly serve you. It will be an honor for us to please your palate. Warm regards,
    Answered on July 10, 2021
  • Restaurant open for dinner
    Thank you for reaching Concierge Team. There is a restaurant at the hotel. Service time: From 8:00 am to 5:00 pm For dinner we have Nu, our mexican contemporary restaurant across the street. Regards
    Answered on April 1, 2021
  • Is it easier to fly into Cancun or Cozumel. Also do you offer airport transfers
    Hi, is easier to fly to Cancun and we also offer transfers the price for a one way is 145 usd and round trip is 280 usd.
    Answered on August 2, 2020
  • Is your private beach next to the property or do I need to use a means of transportation to go there?
    It´s next to the property
    Answered on September 10, 2019
  • When is the best time to visit your property for the perfect beach holiday?
    All year
    Answered on September 10, 2019

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

Thanks! You'll receive an email as soon as the property answers your question.

Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Cesiak
    1 miles
  • Ziggys
    1.4 miles
  • Sian Ka´an Biosphere Reserve
    3.2 miles
  • Parque Nacional Tulum
    3.5 miles
  • Tulum Bus station
    5.1 miles
  • Tulum Archeological Site
    5.9 miles
  • Bus station Tulum Ruins
    6 miles
Natural Beauty
  • Ocean/Sea
    0.6 miles
Beaches in the Neighborhood
  • South Tulum Beach
    500 feet
  • Las Palmas Beach
    4.5 miles
  • Paraíso Beach
    5 miles
  • Playa Pescadores
    5 miles
  • Playa Santa Fe
    5 miles
Closest Airports
  • Cozumel International Airport
    43.2 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
2 Restaurants On Site

    Encantada Restaurant

    Food: International

    Menu: Buffet & À La Carte

    NÜ Tulum

    Food: Mexican

    Menu: À la carte

Amenities of Encantada Tulum

Most popular amenities

Beachfront
Free WiFi
Free parking
Airport shuttle
Restaurant
Spa
Bar
Outdoors
  • Outdoor furniture
  • Beachfront
  • Private beach area
  • Terrace
  • Garden
Activities
  • Beach
Food & Drink
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
  • Parking garage
Transportation
  • Airport drop-off Additional charge
  • Airport pickup Additional charge
Front Desk Services
  • Lockers
  • Private check-in/out
  • Concierge
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
Business Facilities
  • Meeting/Banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safe
General
  • Adults only
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Air conditioning
  • Smoke-free property
  • Non-smoking rooms
  • Room service
Health & Wellness Facilities
  • Yoga classes
  • Back massage Additional charge
  • Beach umbrellas
  • Beach chairs/Loungers
  • Massage Additional charge
  • Spa Additional charge
Languages Spoken
  • English
  • Spanish
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.

House rules Encantada Tulum takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children over 12 are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa American Express Encantada Tulum accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Children 12 years and older are allowed to stay at the property. Please, contact the property for further details on the additional children fees.

Please note that the property cannot accept group bookings of more than 3 rooms.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Please inform Encantada Tulum of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Encantada Tulum

  • Guests staying at Encantada Tulum can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Continental
    • À la carte

  • The prices at Encantada Tulum may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • From the nearest airport, you can get to Encantada Tulum by:

    • Airport shuttle (arranged by property) 1h 30min

  • Encantada Tulum offers the following activities/services (charges may apply):

    • Spa
    • Massage
    • Beachfront
    • Private beach area
    • Beach
    • Yoga classes
    • Back massage

  • Check-in at Encantada Tulum is from 3:00 PM, and check-out is until 12:00 PM.

  • Encantada Tulum has 2 restaurants:

    • NÜ Tulum
    • Encantada Restaurant

  • Encantada Tulum is 5 miles from the center of Tulum.

  • Room options at Encantada Tulum include:

    • Double