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Situated in Tulum, 6 km from Tulum Archeological Site, Era Hotel & Spa Tulum features accommodation with a garden, free private parking, a terrace and a restaurant. This 4-star hotel offers room service, a concierge service and free WiFi. The accommodation offers airport transfers, while a bicycle rental service is also available. At the hotel, each room has a wardrobe. The rooms are fitted with a private bathroom fitted with a shower and free toiletries, while some rooms also boast a kitchen equipped with a fridge. All rooms at Era Hotel & Spa Tulum have air conditioning and a desk. Guests at the accommodation can enjoy a continental breakfast. Tulum Bus station is 1.9 km from Era Hotel & Spa Tulum, while Bus station Tulum Ruins is 5.2 km from the property. The nearest airport is Tulum International Airport, 36 km from the hotel.

Couples particularly like the location — they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.1)

Breakfast info

Continental

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
8.7
Cleanliness
9.1
Comfort
9.0
Value for money
8.5
Location
8.1
Free WiFi
7.7
Select topics to read reviews:

See what guests loved the most:

  • Camilla
    United Kingdom United Kingdom
    Great location close to all the nice restaurants and bars. Easy to park your car just outside. Nice room with everything you need, although doesn’t feel very well maintained.
  • Stacey
    United Kingdom United Kingdom
    The staff where so lovely and incredibly helpful with anything we needed in the hotel and outside the hotel. We originally booked 2 nights and ended up booking for 3 more nights.
  • Panagiotis
    United Kingdom United Kingdom
    Superb design, great location with many options for food and drinks around

Hotel surroundings

Restaurants
2 restaurants on site

  • Guesthouse
    • Cuisine
      Mexican
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian • Vegan
  • Restaurant #2
    • Open for
      Breakfast • Lunch • Dinner • High tea

Facilities of Era Hotel & Spa Tulum
Great facilities! Review score, 8.7

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Family rooms
  • 2 restaurants
  • Spa and wellness centre
  • Non-smoking rooms
  • Room service
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • Pool view
  • Garden view
  • View
Outdoors
  • Outdoor furniture
  • Outdoor dining area
  • Sun terrace
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Live music/performance
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional charge
  • Movie nights
Living Area
  • Seating Area
  • Desk
Food & Drink
  • Coffee house on site
  • Special diet menus (on request)
  • Breakfast in the room
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Street parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
Entertainment and family services
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Air conditioning
  • Non-smoking throughout
  • Mosquito net
  • Wake-up service
  • Private entrance
  • Car hire
  • Fan
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Outdoor swimming pool
  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Yoga classes
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Sun loungers or beach chairs
  • Open-air bath
    Additional charge
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Sauna
    Additional charge
Languages spoken
  • English
  • Spanish
  • French
  • Italian

House rules
Era Hotel & Spa Tulum takes special requests - add in the next step!

Check-in
From 15:00 to 22:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 10:30 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Extra bed upon request
Free
Cot upon request
Free
2+ years
Extra bed upon request
Free

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Era Hotel & Spa Tulum in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Coronavirus (COVID-19) PCR tests are available at this property at no extra charge for those exhibiting symptoms consistent with the virus and have been confirmed by an accredited doctor.

FAQs about Era Hotel & Spa Tulum

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Era Hotel & Spa Tulum is 1.1 miles from the centre of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Era Hotel & Spa Tulum can enjoy a highly-rated breakfast during their stay (guest review score: 6.8).

    Breakfast option(s) include:

    • Continental

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Era Hotel & Spa Tulum on this page.

  • Era Hotel & Spa Tulum has 2 restaurants:

    • Guesthouse
    • Restaurant

  • Check-in at Era Hotel & Spa Tulum is from 15:00, and check-out is until 11:00.

  • The prices at Era Hotel & Spa Tulum may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Era Hotel & Spa Tulum offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Spa lounge/relaxation area
    • Live music/performance
    • Head massage
    • Themed dinner nights
    • Foot massage
    • Bicycle rental
    • Full body massage
    • Open-air bath
    • Back massage
    • Swimming Pool
    • Hand massage
    • Movie nights
    • Couples massage
    • Spa facilities
    • Yoga classes
    • Happy hour
    • Spa/wellness packages
    • Neck massage

  • Room options at Era Hotel & Spa Tulum include:

    • Double
    • Family
    • Apartment