! 

This property isn’t taking reservations on our site right now. But don’t worry, you can find tons of other nearby properties right here.

Airport shuttle
Travel Sustainable Level 2

Eterna Tulum

Calle Cobá Manzana 44 Lote Lote 001, La veleta, 77760 Tulum, Mexico – Good location – show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.6
Excellent
285 reviews

The staff are absolutely amazing! The hotel is very beautiful and the location is awesome, close to the main downtown area and free parking much more chill than the beach street where all hotels are and no parking available.

Mohamed United States of America
a wooden table with plates and utensils on it at Eterna Tulum in Tulum
a kitchen and dining room with a table and chairs at Eterna Tulum in Tulum
a row of tables with an umbrella and a building at Eterna Tulum in Tulum
a room with a balcony with a view of trees at Eterna Tulum in Tulum
a bedroom with two beds and a large window at Eterna Tulum in Tulum
+45 photos

Eterna Tulum

Lock in a great price for Eterna Tulum – rated 8.6 by recent guests!

to get started.

Lock in a great price for Eterna Tulum – rated 8.6 by recent guests! to get started.

You're eligible for a Genius discount at Eterna Tulum! To save at this property, all you have to do is sign in.

Located in Tulum, 3.4 miles from Tulum Archeological Site, Eterna Tulum has accommodations with an outdoor swimming pool, free private parking, a garden and a terrace. Featuring a restaurant, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property provides room service, a concierge service and organizing tours for guests. At the hotel, rooms are equipped with a closet. At Eterna Tulum rooms include bed linen and towels. A continental, American or vegetarian breakfast is served at the property. Tulum Bus station is a 17-minute walk from the accommodation, while Bus station Tulum Ruins is 2.9 miles from the property. The nearest airport is Cozumel International, 50 miles from Eterna Tulum, and the property offers a paid airport shuttle service.

Distance in property description is calculated using © OpenStreetMap

Show me more
Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Restaurant
  • Non-smoking rooms
  • Room service
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Breakfast

Property Highlights

Breakfast Info

Continental, Vegetarian, Vegan, American

Free private parking available at the hotel

genius property image
Sign in, save money
You could save 10% or more at this property when you sign in
Sign inCreate an account

Availability

Select dates to see this property's availability and prices

—
Travel Sustainable Level 2
This property is making considerable investments and efforts towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.2
Facilities
8.9
Cleanliness
9.2
Comfort
9.1
Value for money
9.0
Location
7.5
Free WiFi
10
High score for Tulum
Low score for Tulum
Select topics to read reviews:

See what guests loved the most:

  • Mohamed
    United States of AmericaUnited States of America
    “The staff are absolutely amazing! The hotel is very beautiful and the location is awesome, close to the main downtown area and free parking much more chill than the beach street where all hotels are and no parking available.”
  • Brandon
    United States of AmericaUnited States of America
    “Everything was perfect ! Staff, cleanliness, location . Great hotel !!!”
  • Selin
    CanadaCanada
    “Overall, it was very clean and nice place. We stayed 5 days and we didn’t have any issue whatsoever. Our room was huge, we had housekeepers cleaning our room everyday. I definitely recommend this place to everyone visiting the area.”

Hotel area info

Restaurants
1 Restaurant On Site

  • Perpetua
    • Cuisine
      Mexican • Local • Latin American
    • Open for
      Breakfast • Brunch • Lunch • Cocktail hour
    • Ambience
      Traditional • Modern
    • Dietary options
      Vegetarian • Vegan

Amenities of Eterna Tulum
Great facilities! Review score, 8.9

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Restaurant
  • Non-smoking rooms
  • Room service
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Cleaning products
  • Kitchenware
  • Kitchen
  • Microwave
  • Refrigerator
  • Kitchenette
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Bar crawls
    Additional charge
  • Snorkeling
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Laundry
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
General
  • Shuttle service
    Additional charge
  • Carbon monoxide detector
  • Grocery deliveries
    Additional charge
  • Adults only
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Mosquito net
  • Tile/Marble floor
  • Heating
  • Private entrance
  • Car rental
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Suit press
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Visual aids (Braille)
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • Open all year
  • Adults only
  • Pool is on rooftop
  • Plunge pool
  • Swimming pool toys
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Beach umbrellas
  • Beach chairs/Loungers
  • Public Bath
  • Massage
    Additional charge
Languages Spoken
  • English
  • Spanish

House rules

Eterna Tulum takes special requests – add in the next step!

Check-in

From 3:00 PM to 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 11:30 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa American Express Cash Eterna Tulum accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please inform Eterna Tulum of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Eterna Tulum

  • Eterna Tulum has 1 restaurant:

    • Perpetua

  • Room options at Eterna Tulum include:

    • Double
    • Suite

  • Guests staying at Eterna Tulum can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • American

  • The prices at Eterna Tulum may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Eterna Tulum offers the following activities/services (charges may apply):

    • Massage
    • Snorkeling
    • Diving
    • Neck massage
    • Bar crawls
    • Hand massage
    • Public Bath
    • Couples' massage
    • Bicycle rental
    • Full-body massage
    • Swimming pool
    • Foot massage
    • Back massage
    • Head massage

  • Check-in at Eterna Tulum is from 3:00 PM, and check-out is until 12:00 PM.

  • Eterna Tulum is 0.9 miles from the center of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.