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Hotel Eurostars Hacienda Vista Real

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.
Travel Sustainable property

Paseo Chichen itza Ret 3 Lotes 12 y 13. Villas Pakal - Playacar, 77710 Playa del Carmen, Mexico – Good location – show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.2
Very Good
219 reviews

This was my 3rd. Time staying at Eurostar and once again I had a great time.

Darlene United States of America

Great place , with lots of green vegetation, nice pool , nice jacuzzi , awesome breakfast. Staff was very helpfull and pleasent. Very big rooms, they cleaned it daily. I would come back with no hesitation.

Cezar Romania

Great breakfast and very large (upgraded room). Nice scenery backing onto the golf course. Very good value for the money.

Ron Canada

The rooms, restaurant, staff, the swimming pool and the spa.

Francisco Mexico

We felt like being at home. The staff exceeded our expectations and went beyond to make sure we had everything we needed. The breakfast buffet was delicious. The security was strict and private!

Liliana United States of America

Very clean and great staff service they were very accommodating, quick to help with luggage and transportation assistance.

Mirna United States of America

Hotel inside Playacar gated community. Very close to the attractions. Good old hotel, ok in relation to price. Could be a very nice boutique hotel with a Decoration/pool revamp.

Ricardo Brazil

It was all perfect. Room very spacious and the spa services was excellent, i had the best massage! Breakfast various and tasty. One of the most relaxed property! Would love to come back!

Evelina Romania

Friendly staff, outside look is beautiful, breakfast was good. It is very safe as it is inside of resort complex, so you pass 2 gates to get to it.

Željko Croatia

We have stayed twice before and it is a beautiful location, rooms are spacious and so tranquil. The grounds are amazing, beautiful pool and everything is so well manicured. We love this hotel as not only is the hotel nice, the staff are incredible.

Sheila Canada
8.2
Very Good
219 reviews
  • What guests loved the most:
  • “This was my 3rd. Time staying at Eurostar and once again I had a great time.”
    Darlene Darlene United States of America United States of America
  • “Great place , with lots of green vegetation, nice pool , nice jacuzzi , awesome breakfast. Staff was very helpfull and pleasent. Very big rooms, they cleaned it daily.”
    Cezar Cezar Romania Romania
  • “Great breakfast and very large (upgraded room). Nice scenery backing onto the golf course. Very good value for the money.”
    Ron Ron Canada Canada
  • “The rooms, restaurant, staff, the swimming pool and the spa.”
    Francisco Francisco Mexico Mexico
  • “We felt like being at home. The staff exceeded our expectations and went beyond to make sure we had everything we needed. The breakfast buffet was delicious. The security was strict and private!”
    Liliana Liliana United States of America United States of America
  • “Very clean and great staff service they were very accommodating, quick to help with luggage and transportation assistance.”
    Mirna Mirna United States of America United States of America
  • “Hotel inside Playacar gated community. Very close to the attractions. Good old hotel, ok in relation to price. Could be a very nice boutique hotel with a Decoration/pool revamp.”
    Ricardo Ricardo Brazil Brazil
  • “It was all perfect. Room very spacious and the spa services was excellent, i had the best massage! Breakfast various and tasty. One of the most relaxed property! Would love to come back!”
    Evelina Evelina Romania Romania
  • “Friendly staff, outside look is beautiful, breakfast was good. It is very safe as it is inside of resort complex, so you pass 2 gates to get to it.”
    Željko Croatia Croatia
  • “We have stayed twice before and it is a beautiful location, rooms are spacious and so tranquil. The grounds are amazing, beautiful pool and everything is so well manicured.”
    Sheila Sheila Canada Canada

Categories:

  • Staff8.8
  • Facilities7.8
  • Cleanliness8.4
  • Comfort8.5
  • Value for money8.2
  • Location7.5
  • Free WiFi 10
High score for Playa del Carmen

Get the celebrity treatment with world-class service at Eurostars Hacienda Vista Real

Eurostars Hacienda Vista Real is an elegant property located in Playa del Carmen. The facility offers tropical gardens, lakes and a golf course within the Playacar gated community. The passengers ferry to Cozumel is located 12 minutes' drive away.

The accommodations resembles an old Mexican hacienda boasting a characteristic Yucatan style.

Guests will enjoy of an outdoor pool, and of a restaurant set by the pool area which specializes in characteristic Mexican dishes like fajitas, guacamole and chilaquiles. There is also a spa-treatment facility that guests can enjoy.

Guests will be able to explore the popular touristic spots located near Eurostars Hacienda Vista real, like Xcaret Eco-Theme Park located 15 minutes' drive away, or stroll around vibrant 5th Avenue, which offers shopping malls, restaurants, bars and local art crafts shops.

Cancun can be reached in a 45-minute drive.

Eurostars Hacienda Vista Real has been welcoming Booking.com guests since Jul 6, 2009
 Hotel chain/brand: Eurostars Hotels

Show me more

Most popular amenities

1 swimming pool
Free WiFi
Free parking
Airport shuttle
Family rooms
Bar

Property Highlights

Breakfast Info

Buffet

Free parking available at the hotel

Availability

When would you like to stay at Eurostars Hacienda Vista Real?

Sorry, reservations for more than 90 nights aren't possible.

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

4 reasons to choose Eurostars Hacienda Vista Real

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English
Closest beaches
  • Playacar Beach

    Playacar Beach

    8.1 Very good beach
    1,950 feet from property
  • Playa del Carmen Beach

    Playa del Carmen Beach

    7.6 Good beach
    4,000 feet from property

Guest reviews

8.2
Very Good · 219 reviews
Read all reviews
Categories:
  • Staff8.8
  • Facilities7.8
  • Cleanliness8.4
  • Comfort8.5
  • Value for money8.2
  • Location7.5
  • Free WiFi 10
High score for Playa del Carmen

Select topics to read reviews:

See what guests loved the most:

  • Darlene United States of America

    “This was my 3rd. Time staying at Eurostar and once again I had a great time.”

  • Cezar Romania

    “Great place , with lots of green vegetation, nice pool , nice jacuzzi , awesome breakfast. Staff was very helpfull and pleasent. Very big rooms, they cleaned it daily. I would come back with no hesitation.”

  • Ron Canada

    “Great breakfast and very large (upgraded room). Nice scenery backing onto the golf course. Very good value for the money.”

  • Francisco Mexico

    “The rooms, restaurant, staff, the swimming pool and the spa.”

  • Liliana United States of America

    “We felt like being at home. The staff exceeded our expectations and went beyond to make sure we had everything we needed. The breakfast buffet was delicious. The security was strict and private!”

  • Mirna United States of America

    “Very clean and great staff service they were very accommodating, quick to help with luggage and transportation assistance.”

  • Ricardo Brazil

    “Hotel inside Playacar gated community. Very close to the attractions. Good old hotel, ok in relation to price. Could be a very nice boutique hotel with a Decoration/pool revamp.”

  • Evelina Romania

    “It was all perfect. Room very spacious and the spa services was excellent, i had the best massage! Breakfast various and tasty. One of the most relaxed property! Would love to come back!”

  • Željko Croatia

    “Friendly staff, outside look is beautiful, breakfast was good. It is very safe as it is inside of resort complex, so you pass 2 gates to get to it.”

  • Sheila Canada

    “We have stayed twice before and it is a beautiful location, rooms are spacious and so tranquil. The grounds are amazing, beautiful pool and everything is so well manicured. We love this hotel as not only is the hotel nice, the staff are incredible.”

Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • How far is the hotel to the nearest beach? What is the phone # if i want to call to make a reservation? What is the difference between Breakfast included and Very good Breakfast included as shown in different options?
    Hello, the nearest beach is about 10 min by car and there isn't any difference between the types of breakfast.
    Asked about: Double Room • Answered on December 31, 2019
  • Do you have a steam room? What is the price for sauna/steam room for couple?
    Yes, we have a steam room. For our guests the sauna and steam room is free.
    Answered on February 8, 2020
  • Do you have parking? Can we have an early check in? Even just our luggages? Please response. Thanks.
    Yes, we have parking and it is free. The early check in depends on availability. You can leave all the luggage with us. Best Regards,
    Answered on December 27, 2019
  • What options for public transportation are available near this place? Costs of airport shuttle from Cancun?
    You can find a public company of buses (ADO). The cost from Cancun will depends of the transportation that you use.
    Answered on February 8, 2020
  • Is there a shuttle?
    We do not have shuttle, but we work with a Taxi company that we can recommend
    Answered on February 8, 2020

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

Thanks! You'll receive an email as soon as the property answers your question.

Hotel surroundings *
Guests loved walking around the neighborhood!
Good location – show map
Restaurants & cafes
  • Restaurant Lara & Luca
    0.9 miles
  • Restaurant Perché No Restaurante
    1.1 miles
  • Cafe/Bar Starbucks
    1.2 miles
  • Cafe/Bar Wah Wah Beach Bar
    1.5 miles
  • Cafe/Bar La Vaquita Playa Del Carmen
    1.8 miles
  • Restaurant Doña Aurelia
    0.3 miles
Ski lifts
  • Parque Fundadores
    1.4 miles
  • Parque La Ceiba
    1.6 miles
Beaches in the Neighborhood
  • Playacar Beach
    1,950 feet
  • Playa del Carmen Beach
    4,000 feet
  • Mayakoba Beach
    6 miles
Closest Airports
  • Cozumel International Airport
    12.4 miles
  • Cancún International Airport
    32.3 miles
How to get to Eurostars Hacienda Vista Real from Cancún International Airport
    Taxi
    Free parking is available.
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
Amenities of Eurostars Hacienda Vista Real

Most popular amenities

1 swimming pool
Free WiFi
Free parking
Airport shuttle
Family rooms
Bar
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Activities
  • Golf course (within 2 miles) Additional charge
Food & Drink
  • Snack bar
  • Bar
Internet
WiFi is available in public areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
Transportation
  • Airport drop-off Additional charge
  • Airport pickup Additional charge
Front Desk Services
  • Concierge
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Safety & security
  • Safe
General
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Air conditioning
  • Smoke-free property
  • Heating
  • Car rental
  • Soundproof rooms
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Wheelchair accessible
Outdoor swimming pool
Free! All pools are free of charge
  • Open all year
  • Beach chairs/Loungers
Spa
  • Fitness
  • Full-body massage Additional charge
  • Hand massage Additional charge
  • Head massage Additional charge
  • Couples' massage Additional charge
  • Foot massage Additional charge
  • Neck massage Additional charge
  • Back massage Additional charge
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa Additional charge
  • Fitness center
  • Sauna Additional charge
Languages Spoken
  • English
  • Spanish
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.

House rules Eurostars Hacienda Vista Real takes special requests – add in the next step!

Check-in

3:00 PM - 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Eurostars Hacienda Vista Real accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

American breakfast and pool bar hours are limited. Contact property for details.

Please note that the sauna and the hottub at the Spa will be temporarily closed due to renovation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Eurostars Hacienda Vista Real of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Eurostars Hacienda Vista Real

  • The following parking options are available to guests staying at Eurostars Hacienda Vista Real (subject to availability):

    • Parking on site
    • Parking
    • Free parking

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Eurostars Hacienda Vista Real offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Golf course (within 2 miles)
    • Neck massage
    • Spa facilities
    • Hand massage
    • Spa/Wellness packages
    • Couples' massage
    • Spa lounge/Relaxation area
    • Fitness
    • Back massage
    • Foot massage
    • Full-body massage
    • Head massage

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Eurostars Hacienda Vista Real on this page.

  • Room options at Eurostars Hacienda Vista Real include:

    • Double
    • Suite
    • Family

  • Check-in at Eurostars Hacienda Vista Real is from 3:00 PM, and check-out is until 12:00 PM.

  • Eurostars Hacienda Vista Real is 1.1 miles from the center of Playa del Carmen.

  • From the nearest airport, you can get to Eurostars Hacienda Vista Real by:

    • Taxi 50min

  • The prices at Eurostars Hacienda Vista Real may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Eurostars Hacienda Vista Real can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).

    Breakfast option(s) include:

    • Buffet