The hotel is directly to the sea. You can smell the freedom. SuP and Kayak is for free.

Khalid Saksa

We loved out stay here! It was a beautiful spot on the water. Everything was clean and comfortable and the staff were very friendly and went above and beyond consistently.

Grace Yhdysvallat

Spectacular place to stay.. make the effort to get up early and enjoy the sunrise. Staff were amazing in pre and post welcome. Were very objective in relation to available tours and happily recommended outside of their own. Particularly in relation to the Wednesday no lagoon day.. definitely worth supporting in the interest of conservation.... very few chose not to from our observation due to busy season !!

Steve Australia

The view of the lake from this hotel is the main reason why you should stay here, along with the incredible customer service! The jetty is a great place to relax and get straight into the lake. Alexis was also brilliant throughout our stay and helped us book an incredible boat trip out onto the lake! The communication of the hotel with us was brilliant before we arrived so we knew exactly what to expect. We didn't eat in the hotel but the drinks were always good. The hotel were also really helpful in helping us organise taxis to and from town

Annabelle Iso-Britannia

Our stay in Bacalar was highlighted by the direct access to the stunning lagoon and the complimentary use of stand-up paddleboards and kayaks, offering delightful ways to explore the beautiful surroundings. The staff's friendliness contributed significantly to the positive vibe of our visit, and the room's lagoon view was a definite plus. The hotel's restaurant provided a cozy dining experience. Although service was leisurely, it was always friendly, and the food was delicious.

Elena Itävalta

Rooms, staff and location was great. Very beautiful hotel!

Mathias Tanska

This hotel is exactly how it looks in the pictures. So pretty with uninterrupted views of the lake. The bed was huge and so comfortable with stunning views from our bed out over the seven colours. The hotel provides kayaks and paddle boards so you can explore at your own leisure and the staff are friendly.

Laura Iso-Britannia

Lovely room with balcony. Cleaned frequently. Breakfast not included but good. Helpful for getting taxis

Vivienne Iso-Britannia

My stay at this apartment was absolutely delightful. The apartment was exactly as depicted in the photos - clean, well-maintained, and beautifully furnished. But the real gem was the breathtaking view from the balcony, offering a stunning panorama of a turquoise lagoon that was a joy to wake up to every morning. The manager was exceptionally helpful, going above and beyond by assisting us in organizing a private catamaran tour, which turned out to be a highlight of our trip. Additionally, the location was ideal, providing easy access to the city and surrounding areas. The combination of a fabulous apartment, incredible views, and the helpfulness of the management made for a truly memorable stay.

Piotr Puola

Lovely calm relaxing. We had rooms At the front amazing views. Kayaks and paddle boards were great staff fab. Recommended

Marissa Iso-Britannia