“We had very high expectations of the hotel and I can say that all of them were met. The Hotel is extremely comfortable, a beautiful beach, wonderful pools, great restaurants (we loved La Joya) and very welcoming service. We were delighted.”

“clean and the staff are too friendly and works hard , we got upgraded to master suite ”

“Everything was really good. Stuff was very helpful, the hotel had everything organized. Food was awesome”

“We loved all of the great food venues, the entertainment that was taking place everywhere at all times of the day or night, the beautiful pools and beach, the elegance of the resort, and their care regarding COVID. Masks, temperature checks and hand sanitizer required. Also the 24 hour COVID test was provided free at the hotel the day before your flight. A very fun vacation”

“Room was great, location was fantastic. Havana bar was fantastic. Great pool entertainment. Fantastic breakfast. Excellent service and best of all, great compliance with covid protocols. ”

“spent wonderful 4 night stay in this place . here’s my tips : - dinner options are amazing in la Jolla , isla contoy , havanna and tuscany restaurants make sure to try them all . - staff is absolutely amazing and willing to help , ask them for anything needed and they will guide you . - order your alcoholic drinks before 11pm since they stop serving after this time - pool is amazing - a walk outside at night is highly recommended , coco bongo and so many other night life / restaurants/ bazars are just steps away . - book your excursions all from one place to bet better deals , don’t go to any selling presentations ! ”

“I liked everything place is amazing sucks that they closed everything down in the hotel at 11 pm though.”

“The staff was so nice, every single one of them! It was our first time in Cancun and we enjoyed it very much. We’ll be back!”

“Friendly staff, good quality of food and drinks, big room with an amazing view”

“The resort was beautiful and the cleanliness was exceptional. The resort definitely took COVID precautions serious. The staff was catered to everything to make sure our stay was perfect. We were celebrating birthday and they upgraded our rooms which gave us a fantastic view of the resort and the beach. As for the location all we had to do was walk out the resort cross the street and we were at the prime of the nightlife and not far from everything else. This was my first time to Cancun and definitely not my last and I know for sure that I will be staying at the Grand Fiesta Americana again.”