Name: Flamingo Cancun Resort
Address: Boulevard Kukulcán Kilometer 11 Zona Hotelera, 77500 Cancún, Mexico, Boulevard Kukulcán Kilometer 11 Zona Hotelera, Quintana Roo, 77500, Mexico
Rating: 7.9

Info & prices
Facilities
House Rules
The Fine Print
Guest Reviews (644)

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Hotel Flamingo Cancun Resort

Beachfront. Property is on or right next to the beach.

Boulevard Kukulcán Kilometer 11 Zona Hotelera, 77500 Cancún, Mexico –

A bird's-eye view of Flamingo Cancun Resort

The swimming pool at or near Flamingo Cancun Resort

A view of the pool at Flamingo Cancun Resort or nearby

A restaurant or other place to eat at Flamingo Cancun Resort

Children's play area at Flamingo Cancun Resort

A seating area at Flamingo Cancun Resort

A bed or beds in a room at Flamingo Cancun Resort

The beach front is lovely. Lots of sun loungers, some with shelters over if you need shade. Kids play and pool area away from the main pools. 3 pool locations including adults only jacuzzi. Good location with a shop opposite and restaurants nearby.

Sarah

United Kingdom

The facilities an staff in the hotel are excellent and it was really clean.

Oliver12

United States of America

Breakfast was great and Mexican food was really authentic and good, I recommend the breakfast a lot! Personnel services were great, in general, we didn't have any problems with any employee regarding the service. Flamingo Hotel has great pools and good access to the beach. Look for the waiter Osvaldo, he will take care of you!

Roosa

Finland

Absolutely incredible. HIGHLY recommend the Jr. Suite!

Kiara

United States of America

It is comfortable, clean and it’s location is close to all.

Alexander

Colombia

Beachfront location definitively the best feature with palm trees that you could use to cover from sun if beach huts were taken already. There were also 2 nice, although not big, pools. Room was of a good size and clean; beds were comfortable. Bathroom was clean. Nice Facilities in general. WIFI in all spaces was also a plus.

Giselles

United States of America

It was our second stay at Flamingo. Great place and value for money!!! Will come back sinde we love Cancun

Andres

United States of America

Comfortable, food was delicious for the lunch or dinner buffet in hotel, people were very friendly and hospitable. not expensive price but with high quality service, room and beach.

Shangli

United States of America

This is a great hotel if you are just looking for a good value for your money. If you are expecting a resort with tons of activities, great restaurants and modern facilities, this is not the place. Overall experience was great, staff is friendly, rooms are clean and comfortable. I got an upgrade to the ocean view room, and it was just perfect! Breakfast is great. Location is good (but you need a car or taxi to get around) and the beach is gorgeous and not super packed.

Michelle

Canada

I did not like it, room smell, restaurant smell, and they were not courteous when I ask for hot water for my baby.

Camen

United States of America

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8.7

Great location!
Highly rated for:
Nearby beaches
Highly rated for:
Nearby beaches
Highly rated for:
Nearby beaches
Highly rated for:
Nearby beaches
Highly rated for:
Nearby beaches

What guests loved the most:
“The beach front is lovely. Lots of sun loungers, some with shelters over if you need shade. Kids play and pool area away from the main pools. 3 pool locations including adults only jacuzzi.”

Sarah United Kingdom
“The facilities an staff in the hotel are excellent and it was really clean.”

Oliver12 United States of America
“Breakfast was great and Mexican food was really authentic and good, I recommend the breakfast a lot!”

Roosa Finland
“Absolutely incredible. HIGHLY recommend the Jr. Suite!”

Kiara United States of America
“It is comfortable, clean and it’s location is close to all.”

Alexander Colombia
“Beachfront location definitively the best feature with palm trees that you could use to cover from sun if beach huts were taken already. There were also 2 nice, although not big, pools.”

Giselles United States of America
“It was our second stay at Flamingo. Great place and value for money!!! Will come back sinde we love Cancun”

Andres United States of America
“Comfortable, food was delicious for the lunch or dinner buffet in hotel, people were very friendly and hospitable. not expensive price but with high quality service, room and beach.”

Shangli United States of America
“This is a great hotel if you are just looking for a good value for your money. If you are expecting a resort with tons of activities, great restaurants and modern facilities, this is not the place.”

Michelle Canada
“I did not like it, room smell, restaurant smell, and they were not courteous when I ask for hot water for my baby.”

Camen United States of America

This hotel is next to the beach, only 20 minutes from downtown Cancun. The hotel features 2 outdoor pools, a restaurant and rooms with satellite TV.

Flamingo Cancun Resort also features air conditioning and a private bathroom in every guest room. The rooms offer a view of the lagoon or a view of the Caribbean Sea.

Guests can enjoy music, activities and a swim-up bar at the main pool. The Flamingo also offers an oceanfront pool with a relaxing atmosphere. A gym is available.

La Fuente Restaurant serves international cuisine with views of the Caribbean Sea. The beachfront Albatros Restaurant and Bar is open for lunch and dinner. Cocktails and music are available at the Palenque Lobby Bar.

This is our guests' favorite part of Cancún, according to independent reviews.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

We speak your language!

Flamingo Cancun Resort has been welcoming Booking.com guests since Sept 13, 2010

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Most Popular Facilities

Free WiFi

Beachfront

Swimming pool

Free parking

Family rooms

Outdoor pool

Bar

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Bookers love...

“ocean view”
13 related reviews

“pool area”
13 related reviews

“friendly staff”
12 related reviews

Located in the best-rated area in Cancún, this hotel has an excellent location score of 8.7

Breakfast Info

Continental, American, Buffet

Free WiFi

Free parking available at the hotel

Checkin day

Checkin month

Checkout day

Checkout month

Availability

When would you like to stay at Flamingo Cancun Resort?

Check-in Date

Check-out Date

Rooms

Adults

Children

7 properties in Cancún like Flamingo Cancun Resort were booked in the last 12 hours

Hotel surroundings

–

Restaurants & Markets *

PLAZA LA ISLA Market
1.2 miles
PLAZA FLAMINGO Market
0 miles

Beaches in the Neighborhood

Playa Chac Mool White sand
Water Sports

3,250 feet
Playa Marlin White sand
Swimming, Water Sports

4,900 feet

Closest Airports *

Cancun Airport
9.4 miles
Cozumel Airport
43.5 miles

All distances are measured in straight lines. Actual travel distances may vary.

What Travelers Love About This Location

“Loved the beach and the hotel area. Big front, no long walks to get around. many rooms have sea view. You can walk outside of the hotel and enjoy the view ove...”

Julia

Mexico

“This must be the most underrated hotel ever! If I could give a higher rating of 10 I would. From start to finish everything was wonderful. Our room was beautifu...”

Andrea

Australia

“Perfect location, all trips started on Flamingo hall opposite to hotel. Not necessary to pay more for sea view, all rooms are good enough. 2 pools in hotel and ...”

Inna

Latvia

Are you missing any information about this area?

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4 Restaurants On Site

La Fuente

Food: International

Open for: Breakfast, Lunch, Dinner

Menu: Buffet
Albatros

Food: International

Open for: Breakfast, Lunch, Dinner

Menu: À la carte
Pizzeria y Bar Don Roberto's

Food: Italian

Open for: Brunch, Lunch

Menu: À la carte

Las Palmas

Food: Grill/BBQ

Open for: Brunch, Lunch

Menu: À la carte

4 reasons to choose Flamingo Cancun Resort

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

House Rules Flamingo Cancun Resort takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children of all ages are welcome.

Children 6 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

This property doesn't offer cribs.

This property doesn't offer extra beds.

Pets

Pets are not allowed.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Flamingo Cancun Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Environmental fee of $25.36 MXN, per room, per night will be requested by the property at the check in.

Please note guests will not be refunded for unused nights, including those resulting from delayed check-in or early check-out. Cancelations or changes made after check-in are subject to a penalty of 100% of the room rate.

“The beach front is lovely. Lots of sun loungers, some with shelters over if you need shade. Kids play and pool area away from the main pools. 3 pool locations including adults only jacuzzi. Good location with a shop opposite and restaurants nearby. ”

“Breakfast was great and Mexican food was really authentic and good, I recommend the breakfast a lot! Personnel services were great, in general, we didn't have any problems with any employee regarding the service. Flamingo Hotel has great pools and good access to the beach. Look for the waiter Osvaldo, he will take care of you!”

“Beachfront location definitively the best feature with palm trees that you could use to cover from sun if beach huts were taken already. There were also 2 nice, although not big, pools. Room was of a good size and clean; beds were comfortable. Bathroom was clean. Nice Facilities in general. WIFI in all spaces was also a plus.”

“Comfortable, food was delicious for the lunch or dinner buffet in hotel, people were very friendly and hospitable. not expensive price but with high quality service, room and beach.”

“This is a great hotel if you are just looking for a good value for your money. If you are expecting a resort with tons of activities, great restaurants and modern facilities, this is not the place. Overall experience was great, staff is friendly, rooms are clean and comfortable. I got an upgrade to the ocean view room, and it was just perfect! Breakfast is great. Location is good (but you need a car or taxi to get around) and the beach is gorgeous and not super packed.”

See all guest reviews for Flamingo Cancun Resort

Newest Reviews for Flamingo Cancun Resort

Reviewed: September 15, 2019

Anonymous
Belgium
8.8

“Good quality for fair price”
- • Leisure trip
- • Couple
- • Stayed 2 nights
- • Submitted from a mobile device
Allthough we got a room with seaview, it wasn’t prepared when we got there. Must have been a misunderstanding. It was prepared for us in a couple of minutes after we arrived so that wasn’t a big deal. After all we were amazed by the beautiful seaview from our room.
Buffet wasn’t bad, but not awesome. Got a room with seaview without asking for it at reception. Great staff. Nice pools. Snacks and drinks weren’t bad neither. Wish we could stay longer.

Stayed in September 2019
Reviewed: August 28, 2019

Snezana
Australia
2.5

Very Poor
- • Leisure trip
- • Travelers with friends
- • Stayed 7 nights
- • Submitted from a mobile device
Staff could not speak English.
Pool

Stayed in August 2019
Reviewed: August 27, 2019

Sarah
United Kingdom
5.8

“Good location but...”
- • Leisure trip
- • Couple
- • Stayed 3 nights
- • Submitted from a mobile device
Customer service wasn't great. On arrival we were asked if we wanted to pay $35 a night to upgrade to a Seaview room. When we said no they gave it us anyway (a bonus) but it felt like they were just trying to get money out of us initially when they were going to give it us anyway. When taken to the room the cleaner was still in there. Were never given a full set of toiletries the whole stay (first few days didn't have shampoo). Wasn't clear if the mini bar was complimentary. The rooms felt constantly damp which made our clothes damp & smell.
The beach front is lovely. Lots of sun loungers, some with shelters over if you need shade. Kids play and pool area away from the main pools. 3 pool locations including adults only jacuzzi. Good location with a shop opposite and restaurants nearby.

Stayed in August 2019
Reviewed: August 19, 2019

Naomi
Germany
7.5

“Nice stay. 3.75/5 stars.”
- • Leisure trip
- • Couple
- • Stayed 4 nights
- • Submitted from a mobile device
Different staff said different things about hotel policies. There needs to be more training for staff so all know the same thing.
Food and bar staff were nice.

Stayed in August 2019
Reviewed: August 13, 2019

Oliver12
United States of America
10

“Deserved vacations”
- • Leisure trip
- • Couple
- • Stayed 2 nights
- • Submitted from a mobile device
Not enough varied and international buffet.
The facilities an staff in the hotel are excellent and it was really clean.

Stayed in August 2019
Reviewed: August 11, 2019

Julia
Mexico
10

“No seaweed, wide white dream beaches. Check out the romantic dinner option at the beach ”
- • Leisure trip
- • Family with young children
- • Stayed 2 nights
- • Submitted from a mobile device
Loved the beach and the hotel area. Big front, no long walks to get around. many rooms have sea view. You can walk outside of the hotel and enjoy the view over the lagoon just some meters from the hotel. Everything in walking distance. There’s a bus to the nightlife entertainment center and shopping malls. Is a shuttle, easy to take from the hotel. Very friendly staff. If you plan on something super romantic, they have amazing dinner at the beach option. The most romantic place ever.

Stayed in August 2019
Reviewed: August 6, 2019

Anonymous
United States of America
4.2

“This vacation was fun when not in the hotel.”
- • Leisure trip
- • Family with young children
- • Stayed 7 nights
- • Submitted from a mobile device
Valet service was awful after 1st use, they had 1 guy running around bringing all of the cars to the front and also helping arrivals, took like 30-40min to get our car in the morning!! Pool area smells very bad. Room service food was gross. Room pillows were uncomfortable and felt re-stuffed. Getting drinks at the pool and beach area was difficult. We felt welcome the first day, not so much for the remaIning 6 days. Please put more focus on customer service and satisfaction.
View from room was nice. Beds were ok.

Stayed in August 2019
Reviewed: August 5, 2019

Toribio
Mexico
5.0

“Staff at these resort hotels need a lot improvement to make in customer service.”
- • Business trip
- • Family with young children
- • Stayed 6 nights
The staff needs to improve a lot, they make you feel like you are a bother. no bottle water in the room, empty fridge (could put drinks and snacks, no matter if you have to pay for it), had a hard time getting my invoice, even though I have requested many times. have to request towels, toilet paper and room clean up when they supossed to be aware of all these neccesities.
The beach saves this place, otherwise I could easily forget about it.

Stayed in August 2019
Reviewed: July 11, 2019

Andrea
Australia

6 helpful votes
10

“Incredible hotel and wonderful staff! ”
- • Leisure trip
- • Couple
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing at all!
This must be the most underrated hotel ever! If I could give a higher rating of 10 I would. From start to finish everything was wonderful. Our room was beautiful (swim up suite) and came with a floor Butler (rotating shifts between two staff members, Sergio and Fabian) They absolutely couldn’t do enough for us, Sergio even arranged a surprise birthday cake for me. In Fabian’s words “we are here to make your holiday as wonderful as possible, so please let me know what I can do to make that happen” Bar staff were excellent too and greeted us each day like old friends, Enrique was attentive and fun and we literally felt like superstars while here, that’s how special they all made it. Now, onto the hotel, immaculately clean and I love how they have the quieter pool area if you don’t have children with you (we didn’t) The beach was kept clean and was raked each morning (issue with seaweed but they kept that to a minimum problem for everyone, we hardly noticed it) All inclusive was an excellent option for us and there was a wide variety of food and drinks on offer. On check out, the concierge staff came to us immediately to store our bags yes, that is usual protocol I know but the staff seem to anticipate what we need before we do! We were then told that although we had checked out at midday that we could utilise all hotel facilities which included keeping our all inclusive bands on so we could eat and drink for as long we needed (or wanted!) until our cab arrived. So, this hotel has spoilt us for choice, so much so that after checking out and heading to our next hotel in Tulum we have decided to cut our trip here short and head back to the Flamingo Resort, Cancun. We can’t wait to go back!

Stayed in July 2019
Reviewed: July 5, 2019

Paul
United States of America

1 helpful vote
5.4

Fair
- • Leisure trip
- • Solo traveler
- • Stayed 6 nights
I booked an ocean view room and expected to get that with the money spent . The hotel gave me a corner room with a wall protruding blocking my clear view. Will never book with bookings again on ocean view for hotels because the hotel do not honor the agreements. I paid money for the view and I did not get it and when I asked the hotel they said there are no rooms available.

Stayed in July 2019
Reviewed: June 29, 2019

Diana
Czech Republic
6.3

Pleasant
- • Travelers with friends
- • Stayed 1 night
- • Submitted from a mobile device
No WiFi in the room and some of the public areas We had no bath towels in the room, had to call them twice and it took them 30 minutes to bring us the towels No soap and hand paper in the reception toilets Slow service Rooms are very basic and look old.
Good location Several swimming pools which scattered the crowd

Stayed in June 2019
Reviewed: June 24, 2019

Temi
United Kingdom

4 helpful votes
2.5
- • Leisure trip
- • Travelers with friends
- • Stayed 6 nights
- • Submitted from a mobile device
This review is hidden because it doesn't meet our guidelines.
Reviewed: June 19, 2019

Roosa
Finland
5.8

“Medium quality hotel that won't give smooth holidays. Good food and pools.”
- • Leisure trip
- • Couple
- • Stayed 5 nights
The bad things...were so many: - Rooms are equipped with air-conditioning that cannot be turned off and in order to keep the room's floor dry, air-conditioning needs to be on all the time and it needs to be cold. I got sick because Cancun is too hot and the room was too cold. - After getting sick, we decided to not keep air-conditioning cold, so the floor was wet ALL THE TIME, I fell in the toilet because the floor was slippery. - I found a needle and thread in my room after the cleaning! I almost stick it in my foot! - In the beginning, we didn't get a safe, they fixed it immediately though. The closet in the room didn't work properly, they fixed it immediately as well. - WiFi doesn't work in the rooms at all, to use WiFi is necessary to go to the lobby and use it there. - There is a lack of English by the personnel. - The toilet is not good, it doesn't flush properly and bathrooms don't have a toilet brush.
Breakfast was great and Mexican food was really authentic and good, I recommend the breakfast a lot! Personnel services were great, in general, we didn't have any problems with any employee regarding the service. Flamingo Hotel has great pools and good access to the beach. Look for the waiter Osvaldo, he will take care of you!

Stayed in June 2019
Reviewed: June 14, 2019

Kiara
United States of America
10

Exceptional
- • Leisure trip
- • Couple
- • Stayed 5 nights
- • Submitted from a mobile device
Absolutely incredible. HIGHLY recommend the Jr. Suite!

Stayed in May 2019
Reviewed: May 31, 2019

Kristen
Mexico
5.0

Fair
- • Leisure trip
- • Couple
- • Stayed 7 nights
- • Submitted from a mobile device
Really small, they didnt give you service at the beach, sometimes the staff was rude.
I like that it was closed to must of things.

Stayed in May 2019

Hotel Flamingo Cancun Resort

Flamingo Cancun Resort

Most Popular Facilities

Bookers love...

Availability

Hotel surroundings

Restaurants & Markets *

Beaches in the Neighborhood

Closest Airports *

What Travelers Love About This Location

La Fuente

Albatros

Pizzeria y Bar Don Roberto's

Las Palmas

4 reasons to choose Flamingo Cancun Resort

Why book with us?

Facilities of Flamingo Cancun Resort

Most Popular Facilities

Outdoors

Services & Extras

Pets

Activities

Food & Drink

Internet

Accessibility

Parking

Pool and Spa

Front Desk Services

Entertainment & Family Services

Cleaning Services

Business Facilities

General

Languages Spoken

House Rules Flamingo Cancun Resort takes special requests – add in the next step!

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