City view
Pet friendly
Swimming pool
Free WiFi
Free parking
Air conditioning
Private Bathroom
24-hour front desk
Key card access
Daily housekeeping

Offering an outdoor pool and a restaurant, Four Points Cancun by Sheraton is located in Cancún. Free WiFi access is available. Each room offers air conditioning and a coffee machine.

A cable TV is provided in each room at Four Points Cancun. The private bathroom comes with a shower. A work desk is also standard in the rooms.

Four Points Cancun by Sheraton Hotel features a 24-hour front desk and a bar. Other facilities offered at the property include meeting facilities. The property has free on-site parking.

The hotel is 2.5 mi from Cancun’s ADO Bus Station and 9.3 mi from La Isla Shopping Mall. Cancún International Airport is 15 minutes’ drive away.

Four Points by Sheraton Cancun Centro has been welcoming Booking.com guests since Jan 30, 2015
Hotel chain/brand:
Four Points by Sheraton

Property Highlights

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

American, Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • How old do you need to be to check in
    Hello thank you for your question. The age to be guest is 18 years old. Any person under this age is consider child and must be acompany with an adult.
    Answered on 11 October 2020
  • how far from beach? walking distance?
    Hello dear. its like a 20 minutes regards
    Answered on 24 November 2020
  • Hi are there any rooms with balconies
    Good afternoon. Of course! We have rooms with a balcony viewing the city.
    Answered on 23 March 2023
  • where is your pool located on ground level or a rooftop pool?
    Our rooftop is located at the fifth floor - beautiful spot to catch a sunrise
    Answered on 23 January 2023
  • Do you offer free airport shuttles?
    Thank you for choosing us!. We do not offer shuttles from the airport.
    Answered on 13 March 2022
  • Still looking?
Hotel area info *
Restaurants
1 Restaurant On Site
  • Restaurant
    • Cuisine
      American • International
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
Amenities of Four Points by Sheraton Cancun Centro
Great facilities! Review score, 8.3
Most popular amenities
Outdoor swimming pool
Free WiFi
Free parking
Family rooms
Restaurant
Spa
Fitness center
Non-smoking rooms
Bar
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Private Bathroom
  • Toilet
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Alarm clock
  • Walk-in closet
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
Kitchen
  • High chair
  • Cleaning products
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Fold-up bed
  • Clothes rack
Pets
Pets are allowed. Charges may apply.
Activities
  • Live sports events (broadcast)
Living Area
  • Dining area
  • Sofa
  • Sitting area
  • Desk
Media & Technology
  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Lockers
  • Private check-in/out
  • ATM on site
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Pet basket
  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Tile/Marble floor
  • Soundproof
  • Private entrance
  • Car rental
  • Laptop safe
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Auditory guidance
  • Visual aids (tactile signs)
  • Visual aids (Braille)
  • Bathroom emergency cord
  • Toilet with grab rails
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Infinity pool
  • Pool with view
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Fitness
  • Steam room
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Public Bath
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Spanish
  • French
  • Portuguese

House rules

Four Points by Sheraton Cancun Centro takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash Four Points by Sheraton Cancun Centro accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

An environmental fee of 25.34 MXN pesos per night, per room will be requested at the check in.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Four Points by Sheraton Cancun Centro of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Swimming pool #1: Closed from Wed, Mar 11, 2020 until Thu, Mar 12, 2020

FAQs about Four Points by Sheraton Cancun Centro

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at Four Points by Sheraton Cancun Centro include:

    • Double

  • Four Points by Sheraton Cancun Centro is 1.8 miles from the center of Cancún.

  • The prices at Four Points by Sheraton Cancun Centro may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Four Points by Sheraton Cancun Centro offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Spa facilities
    • Swimming pool
    • Fitness
    • Live sports events (broadcast)
    • Steam room
    • Public Bath

  • Guests staying at Four Points by Sheraton Cancun Centro can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).

    Breakfast option(s) include:

    • American
    • Buffet

  • Check-in at Four Points by Sheraton Cancun Centro is from 3:00 PM, and check-out is until 12:00 PM.

  • Four Points by Sheraton Cancun Centro has 1 restaurant:

    • The Eatery Bistro & Restaurant