Hotel
 Four Seasons Hotel Mexico City

Travel Sustainable property

Paseo de la Reforma, 500 Colonia Juarez, 06600 Mexico City, Mexico – Excellent location – show map – Subway Access

Excellent location – rated 9.5/10! (score from 327 reviews)

Real guests • Real stays • Real opinions

9.1
Wonderful
327 reviews

Beautiful property with a great location and tremendous staff.

Adam Canada

Everything was absolutely great. Food , people, we will certainly come back

Laura Mexico

hospitality ---friendly courteous the staff was the best the physical property beautiful and location excellent

Ronald United States of America

The whole building is really chic and unique, the smell of the lobby is really fresh! I love the perfume so much! Also, the garden is so beautiful! The staff here are super nice, from doorman, front desk, concierge to restaurant staff. They all provide excellent service and really considerate of clients.

Yibing United States of America

beautiful updated especially liked the cafe and garden. pool and gym also very nice

Lauren United States of America

everything. the staff, the service and facilities were impeccable.

Rosa United States of America

Beautiful property with a fantastic courtyard. Breakfast was my favorite meal of the day and the staff was incredibly warm and helpful.

Shali United States of America

The food at the Four Seasons Reforma is the best in Mexico City! We actually come to eat dinner here even when we aren't staying here. We love it. And the staff serving room service. Top notch.

Martin Mexico

The staff and service are unparalleled. They went above and beyond to make sure I never lifted a finger. The facilities were all still 5-star even though it’s an older property. The newly renovated gym was great.

James United States of America

The staff is phenomenal, so welcoming & helpful....and they were fabulous with our dogs. We ended up extending our stay with booking.com (initial stay booked through amex travel). Great night’s sleep. We’ll definitely be back!

Kerry United States of America
9.1
Wonderful
327 reviews
  • What guests loved the most:
  • “Beautiful property with a great location and tremendous staff.”
    Adam Adam Canada Canada
  • “Everything was absolutely great. Food , people, we will certainly come back”
    Laura Laura Mexico Mexico
  • “hospitality ---friendly courteous the staff was the best the physical property beautiful and location excellent”
    Ronald Ronald United States of America United States of America
  • “The whole building is really chic and unique, the smell of the lobby is really fresh! I love the perfume so much! Also, the garden is so beautiful!”
    Yibing Yibing United States of America United States of America
  • “beautiful updated especially liked the cafe and garden. pool and gym also very nice”
    Lauren Lauren United States of America United States of America
  • “everything. the staff, the service and facilities were impeccable.”
    Rosa Rosa United States of America United States of America
  • “Beautiful property with a fantastic courtyard. Breakfast was my favorite meal of the day and the staff was incredibly warm and helpful.”
    Shali Shali United States of America United States of America
  • “The food at the Four Seasons Reforma is the best in Mexico City! We actually come to eat dinner here even when we aren't staying here. We love it. And the staff serving room service. Top notch.”
    Martin Martin Mexico Mexico
  • “The staff and service are unparalleled. They went above and beyond to make sure I never lifted a finger. The facilities were all still 5-star even though it’s an older property.”
    James James United States of America United States of America
  • “The staff is phenomenal, so welcoming & helpful....and they were fabulous with our dogs. We ended up extending our stay with booking.com (initial stay booked through amex travel). Great night’s sleep....”
    Kerry Kerry United States of America United States of America

Categories:

  • Staff9.4
  • Facilities 9.4
  • Cleanliness 9.6
  • Comfort 9.7
  • Value for money8.6
  • Location9.5
  • Free WiFi8.9
High score for Mexico City

Get the celebrity treatment with world-class service at Four Seasons Hotel Mexico City

Near Chapultepec Park and located on Paseo de la Reforma in downtown Mexico City, this AAA Five Diamond Award winner hotel offers a full-service spa, an on-site restaurant and contemporary guest rooms with flat-screen TVs.

Four Seasons Hotel Mexico D.F. features a well-equipped fitness center and outdoor pool. After a busy day, guests can relax in the sauna or the hot tub. Additional services, such as a helpful concierge and 24-hour business services, ensure an enjoyable stay. An English-style barbershop, Gentleman's Tonic, is also available.

The guest rooms at the Mexico D.F. Four Seasons boast private bars, flat-screen TVs and sitting areas. In the afternoon, guests can relax in the soaking tub or use the in-room wireless internet access for an additional fee.

Becco servces Italian cuisine, while Pan Dulce pastry shop combines traditional Mexican bread with French pastries. Guest can order drinks at El Bar or enjoy a Champagne tasting every Wednesday.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Four Seasons Hotel Mexico City has been welcoming Booking.com guests since Oct 13, 2009
 Hotel chain/brand: Four Seasons Hotels and Resorts

Show me more

Most popular amenities

1 swimming pool
Free WiFi
Free parking
Fitness center
Pet friendly
Family rooms
Bar

ATM: Need cash? This property has an ATM on site.

Property Highlights

Top Location: Highly rated by recent guests (9.5)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Vegan, Gluten-free, American, Buffet, Breakfast to go

Free parking available at the hotel

Saved to 1572 lists

Availability

When would you like to stay at Four Seasons Hotel Mexico City?

Sorry, reservations for more than 90 nights aren't possible.

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.

4 reasons to choose Four Seasons Hotel Mexico City

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

9.1
Wonderful · 327 reviews
Read all reviews
Categories:
  • Staff9.4
  • Facilities 9.4
  • Cleanliness 9.6
  • Comfort 9.7
  • Value for money8.6
  • Location9.5
  • Free WiFi8.9
High score for Mexico City

Select topics to read reviews:

See what guests loved the most:

  • Adam
    CanadaCanada
    “Beautiful property with a great location and tremendous staff.”
  • Laura
    MexicoMexico
    “Everything was absolutely great. Food , people, we will certainly come back”
  • Ronald
    United States of AmericaUnited States of America
    “hospitality ---friendly courteous the staff was the best the physical property beautiful and location excellent”
  • Yibing
    United States of AmericaUnited States of America
    “The whole building is really chic and unique, the smell of the lobby is really fresh! I love the perfume so much! Also, the garden is so beautiful! The staff here are super nice, from doorman, front desk, concierge to restaurant staff. They all...”
  • Lauren
    United States of AmericaUnited States of America
    “beautiful updated especially liked the cafe and garden. pool and gym also very nice”
  • Rosa
    United States of AmericaUnited States of America
    “everything. the staff, the service and facilities were impeccable.”
  • Shali
    United States of AmericaUnited States of America
    “Beautiful property with a fantastic courtyard. Breakfast was my favorite meal of the day and the staff was incredibly warm and helpful.”
  • Martin
    MexicoMexico
    “The food at the Four Seasons Reforma is the best in Mexico City! We actually come to eat dinner here even when we aren't staying here. We love it. And the staff serving room service. Top notch.”
  • James
    United States of AmericaUnited States of America
    “The staff and service are unparalleled. They went above and beyond to make sure I never lifted a finger. The facilities were all still 5-star even though it’s an older property. The newly renovated gym was great.”
  • Kerry
    United States of AmericaUnited States of America
    “The staff is phenomenal, so welcoming & helpful....and they were fabulous with our dogs. We ended up extending our stay with booking.com (initial stay booked through amex travel). Great night’s sleep. We’ll definitely be back!”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • It’s the pool open ??
    Good afternoon, my apologies for the delay in our response. Yes! Our roof-top pool is open daily exclusively for our guests from 6AM to 9PM. Previous reservation recommended since we have lovely sunny days now and there is restricted capacity.
    Answered on March 16, 2021
  • Hi what’s the WiFi speed? Do you allow visitors in the room?
    Dear guest, The WiFi speed is 10MB but you can get 25MB with an extra charge. Every person entering to a guest room should be registered at front desk. Regards, Four Seasons Mexico City
    Answered on May 3, 2021
  • Re room w/courtyard view—-please to elaborate—-what floor and does our room open up unto a patio?
    Our Hotel is only eight floors tall. All of our rooms and suites feature large windows that can be opened, providing lots of natural light and fresh air. Only Premier with Terrace rooms, feature a private terrace.
    Asked about: Four Seasons Executive Suite Courtyard • Answered on August 17, 2021
  • Is there a hairdresser in the hotel?
    Yes.
    Answered on December 4, 2019
  • Is it pet friendly
    We are pet friendly, however, we do have some restrictions and requirements when staying with us. Thank you for your interest and let us know if we may be of further assistance. Kind regards, Four Seasons Hotel Mexico City
    Answered on December 14, 2021

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

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Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Torre Mayor
    0.1 miles
  • Estela de Luz
    0.1 miles
  • Main Tower
    0.1 miles
  • Foro Shakespeare
    0.3 miles
  • Museum of Modern Art
    0.3 miles
  • Chapultepec Sports Center
    0.4 miles
  • The Angel of Independence
    0.5 miles
  • Rufino Tamayo Museum
    0.5 miles
  • Chapultepec Castle
    0.5 miles
  • United States Embassy
    0.6 miles
Restaurants & cafes
  • Cafe/Bar La N° 20
    0.2 miles
Top attractions
  • Chapultepec Forest
    0.8 miles
  • Museo de Arte Popular
    2 miles
  • Museo de Memoria y Tolerancia
    2.1 miles
  • The Museum of Fine Arts
    2.2 miles
  • Soumaya Museum
    2.3 miles
  • Palacio de Correos
    2.4 miles
  • Metropolitan Cathedral of Mexico City
    2.8 miles
  • National Palace Mexico
    2.9 miles
  • Murales de Diego Rivera en la Secretaria de Educacion Publica
    2.9 miles
  • National Cinematheque
    4.4 miles
Closest Airports
  • Benito Juarez International Airport
    5.9 miles
  • Lic. Adolfo Lopez Mateos International Airport
    26.2 miles
  • Hermanos Serdán International Airport
    55.4 miles
How to get to Four Seasons Hotel Mexico City from Benito Juarez International Airport
    Car
    Free parking is available.
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
2 Restaurants On Site

    Zanaya

    Food: Mexican, Seafood

    Open for: Breakfast, Brunch, Lunch, Dinner

    Menu: Buffet & À La Carte

    Fifty Mils

    Food: Mexican, International

    Open for: Cocktail hour

    Menu: À la carte

Amenities of Four Seasons Hotel Mexico City

Most popular amenities

1 swimming pool
Free WiFi
Free parking
Fitness center
Pet friendly
Family rooms
Bar
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Live sports events (broadcast) Additional charge
  • Cooking class Additional charge
  • Tour or class about local culture Additional charge
  • Themed dinners Off-site Additional charge
  • Walking tours Additional charge
  • Bar crawls Additional charge
  • Temporary art galleries Off-site
Food & Drink
  • Coffee house on site
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in the hotel rooms and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Accessible parking
  • Electric vehicle charging station
  • Parking garage
  • Secure parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Pet basket
  • Designated smoking area
  • Air conditioning
  • Hypoallergenic room available
  • Heating
  • Car rental
  • Packed lunches
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free! All pools are free of charge
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Swimming pool toys
  • Heated pool
Spa
  • Locker rooms
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa Additional charge
  • Solarium
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Spanish
  • French
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.

House rules Four Seasons Hotel Mexico City takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free
17+ years
Extra bed by request
$60 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 8 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa UnionPay credit card Discover JCB Diners Club American Express Four Seasons Hotel Mexico City accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Pet-Friendly Policies:
You need to inform the property before your arrival. Property has size restrictions - pets under 30 lbs are allowed.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In the event of an early departure, the property will charge you the full amount for your stay.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Four Seasons Hotel Mexico City of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Four Seasons Hotel Mexico City

  • From the nearest airport, you can get to Four Seasons Hotel Mexico City by:

    • Car 45min

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Guests staying at Four Seasons Hotel Mexico City can enjoy a highly-rated breakfast during their stay (guest review score: 7.4).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Gluten-free
    • American
    • Buffet
    • À la carte
    • Breakfast to go

  • Four Seasons Hotel Mexico City is 2.8 miles from the center of Mexico City.

  • Four Seasons Hotel Mexico City has 2 restaurants:

    • Fifty Mils
    • Zanaya

  • Check-in at Four Seasons Hotel Mexico City is from 3:00 PM, and check-out is until 12:00 PM.

  • The prices at Four Seasons Hotel Mexico City may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Four Seasons Hotel Mexico City offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Solarium
    • Themed dinners
    • Bar crawls
    • Spa lounge/Relaxation area
    • Cooking class
    • Spa facilities
    • Locker rooms
    • Fitness
    • Tour or class about local culture
    • Swimming pool
    • Walking tours
    • Spa/Wellness packages
    • Live sports events (broadcast)
    • Temporary art galleries

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Four Seasons Hotel Mexico City on this page.

  • Room options at Four Seasons Hotel Mexico City include:

    • Double