Hotel

Hotel Francis Arlene Adults Only

Av. Guerrero 7 Colonia Centro, 77400 Isla Mujeres, Mexico – Excellent location – show map

Excellent location – rated 9.2/10! (score from 291 reviews)

Real guests • Real stays • Real opinions

7.7
Good
291 reviews

Always a charming and comfortable place to stay in a quiet but close location to Playa Norte and Hildalgo.

Lorelei United States of America

Location was perfect to walking everywhere. Price was affordable. Quaint, quiet, & friendly.

Chris United States of America

Not fancy, but clean and comfortable with good AC, hot shower. Netflix was a bonus after a full day on the beach. Close to Playa Norte and downtown. Family-owned.

Lorelei United States of America

Very Friendly family operated hotel. The staff were super helpful and always aimed to please. All of the guests were engaging, fun and very respectful The whole experience was a delight!

Sam United States of America

walking distance to centro and north beach, clean, beautiful property.

Alyssa United States of America

Location was perfect for walking to everything. Room a/c was great. Owner and cleaning staff were very friendly. Bed was ok comfy.

Chris United States of America

The location of the hotel was perfect for us. Close to everything but far enough away so it wasn’t too noisy from the night scene. Enjoyed the access to the rooftop for the views.

Patricia United States of America

My room had 2 balconies and tv with Netflix in English.

Brian United States of America

The location of the hotel is the best feature ~ You are able to walk from the Ferry to the hotel and you can practically walk everywhere in Centro or Playa Norte.

Emmanuelle United States of America

Charming family owned hotel in a walkable location to great restaurants, shopping and a beach. Bed was comfortable and hotel was quiet in the evenings. AC was nice and cold. Having a water cooler in the lobby was nice too . I was in rm #10 and had a nice view of the ocean.

Melany United States of America
7.7
Good
291 reviews
  • What guests loved the most:
  • “Always a charming and comfortable place to stay in a quiet but close location to Playa Norte and Hildalgo.”
    Lorelei Lorelei United States of America United States of America
  • “Location was perfect to walking everywhere. Price was affordable. Quaint, quiet, & friendly.”
    Chris Chris United States of America United States of America
  • “Not fancy, but clean and comfortable with good AC, hot shower. Netflix was a bonus after a full day on the beach. Close to Playa Norte and downtown. Family-owned.”
    Lorelei Lorelei United States of America United States of America
  • “Very Friendly family operated hotel. The staff were super helpful and always aimed to please. All of the guests were engaging, fun and very respectful The whole experience was a delight!”
    Sam Sam United States of America United States of America
  • “walking distance to centro and north beach, clean, beautiful property.”
    Alyssa Alyssa United States of America United States of America
  • “Location was perfect for walking to everything. Room a/c was great. Owner and cleaning staff were very friendly. Bed was ok comfy.”
    Chris Chris United States of America United States of America
  • “The location of the hotel was perfect for us. Close to everything but far enough away so it wasn’t too noisy from the night scene. Enjoyed the access to the rooftop for the views.”
    Patricia Patricia United States of America United States of America
  • “My room had 2 balconies and tv with Netflix in English.”
    Brian Brian United States of America United States of America
  • “The location of the hotel is the best feature ~ You are able to walk from the Ferry to the hotel and you can practically walk everywhere in Centro or Playa Norte.”
    Emmanuelle Emmanuelle United States of America United States of America
  • “Charming family owned hotel in a walkable location to great restaurants, shopping and a beach. Bed was comfortable and hotel was quiet in the evenings. AC was nice and cold.”
    Melany Melany United States of America United States of America

Categories:

  • Staff8.5
  • Facilities7.6
  • Cleanliness7.8
  • Comfort7.9
  • Value for money7.7
  • Location9.2
  • Free WiFi6.7
7.7
Good
291 reviews
Categories:
Staff
8.5
Facilities
7.6
Cleanliness
7.8
Comfort
7.9
Value for money
7.7
Location
9.2
Free WiFi
6.7
Filters

You're eligible for a Genius discount at Hotel Francis Arlene Adults Only! To save at this property, all you have to do is sign in.

Located 350 feet from the ocean, the Hotel Francis Arlene features a terrace and a garden. Free Wi-Fi access is available.

Francis Arlene’s air-conditioned rooms have a patio with views of the city and have a minibar and TV with cable channels. Featuring a bathtub, the private bathrooms also include free toiletries.

Facilities include a tour desk, and the property also features free parking. Plaza las Americas Cancun Mall is 13.4 miles from the property.

The hotel is 2 miles from Dolphin Discovery Isla Mujeres and 2 miles from Playa Norte. Isla Mujeres Airport can be reached within a 10-minute drive, and the ferry station with service to Cancun is 4 miles from the hotel.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Hotel Francis Arlene Adults Only has been welcoming Booking.com guests since Dec 6, 2013

Show me more
Most popular amenities
Free WiFi
Non-smoking rooms

Property Highlights

Top Location: Highly rated by recent guests (9.2)

Saved to 2036 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 king bed
2 full beds
1 king bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Guest reviews
Categories:
Staff
8.5
Facilities
7.6
Cleanliness
7.8
Comfort
7.9
Value for money
7.7
Location
9.2
Free WiFi
6.7
Select topics to read reviews:

See what guests loved the most:

  • Lorelei
    United States of AmericaUnited States of America
    “Always a charming and comfortable place to stay in a quiet but close location to Playa Norte and Hildalgo.”
  • Chris
    United States of AmericaUnited States of America
    “Location was perfect to walking everywhere. Price was affordable. Quaint, quiet, & friendly.”
  • Lorelei
    United States of AmericaUnited States of America
    “Not fancy, but clean and comfortable with good AC, hot shower. Netflix was a bonus after a full day on the beach. Close to Playa Norte and downtown. Family-owned.”
  • Sam
    United States of AmericaUnited States of America
    “Very Friendly family operated hotel. The staff were super helpful and always aimed to please. All of the guests were engaging, fun and very respectful The whole experience was a delight!”
  • Alyssa
    United States of AmericaUnited States of America
    “walking distance to centro and north beach, clean, beautiful property.”
  • Chris
    United States of AmericaUnited States of America
    “Location was perfect for walking to everything. Room a/c was great. Owner and cleaning staff were very friendly. Bed was ok comfy.”
  • P
    Patricia
    United States of AmericaUnited States of America
    “The location of the hotel was perfect for us. Close to everything but far enough away so it wasn’t too noisy from the night scene. Enjoyed the access to the rooftop for the views.”
  • Brian
    United States of AmericaUnited States of America
    “My room had 2 balconies and tv with Netflix in English.”
  • Emmanuelle
    United States of AmericaUnited States of America
    “The location of the hotel is the best feature ~ You are able to walk from the Ferry to the hotel and you can practically walk everywhere in Centro or Playa Norte.”
  • Melany
    United States of AmericaUnited States of America
    “Charming family owned hotel in a walkable location to great restaurants, shopping and a beach. Bed was comfortable and hotel was quiet in the evenings. AC was nice and cold. Having a water cooler in the lobby was nice too . I was in rm #10 and...”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours
  • 2 rooms for Dec 25 through Jan 9 2 separate rooms 1 bed other room 2 beds would like balconies with a ocean view would be nice to have a kitchenette
    Hi! Yes we have available for that dates by now. The name of those rooms are Double Superior and please leave a message with everything you require.
    Answered on 22 June 2021
  • Hola Do you allow pets? Gracias
    Hi! no , we don't. Sorry!
    Answered on 8 July 2022
  • Wonderful spot. We are coming to Isla Nov. 24 to Dec 1. We require two beds and a coffee maker. Would there be a room on the top floor? Thank you.
    Yes , we have. Please let us know to proceed with your reservation on the dates you asking for. Thank you!
    Answered on 8 April 2021
  • Hola. Estoy interesada pero me urge saber que tan bueno es el internet por favor, es porque trabajo desde la compu y necesito buen internet
    Hola , tenemos diferentes puntos de acceso en el hotel , podemos asignarle un área que tenga mayor recepción. En isla mujeres aun no contamos con fibr..
    Answered on 9 July 2021
  • Do you have Wi-Fi in the rooms?
    Yes , we have!
    Answered on 3 March 2022
  • Still looking?
Hotel area info *
Amenities of Hotel Francis Arlene Adults Only
Most popular amenities
Free WiFi
Non-smoking rooms
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • Inner courtyard view
  • City view
  • Landmark view
  • Garden view
  • Ocean view
  • View
Outdoors
  • Outdoor dining area
  • Sun deck
  • Patio
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Refrigerator
Room Amenities
  • Socket near the bed
Activities
  • Snorkeling
    Additional chargeOff-site
  • Fishing
    Additional chargeOff-site
Living Area
  • Sitting area
Media & Technology
  • Flat-screen TV
  • Cable channels
  • TV
Internet
WiFi is available in public areas and is free of charge.
Parking
No parking available.
Services
  • Daily housekeeping
  • Private check-in/out
  • Tour desk
  • Express check-in/out
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safe
General
  • Adults only
  • Air conditioning
  • Smoke-free property
  • Mosquito net
  • Fan
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by stairs only
Languages Spoken
  • English
  • Spanish
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules

Hotel Francis Arlene Adults Only takes special requests – add in the next step!

Check-in

From 3:00 PM to 10:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Available 24 hours

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of MXN 200 is required on arrival. That's about 11.32USD. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa Cash Hotel Francis Arlene Adults Only accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Please inform Hotel Francis Arlene Adults Only of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of MXN 200 is required on arrival. That's about 11.32USD. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Hotel Francis Arlene Adults Only

  • Room options at Hotel Francis Arlene Adults Only include:

    • Double
    • Twin

  • The nearest beach is 350 feet from Hotel Francis Arlene Adults Only.

  • Check-in at Hotel Francis Arlene Adults Only is from 3:00 PM, and check-out is until 12:00 PM.

  • Hotel Francis Arlene Adults Only offers the following activities/services (charges may apply):

    • Snorkeling
    • Fishing

  • The prices at Hotel Francis Arlene Adults Only may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel Francis Arlene Adults Only is 800 feet from the center of Isla Mujeres.