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Hotel
Gran Hotel Ciudad de Mexico
Hotel
Avenida 16 de Septiembre 82, 06000 Mexico City, Mexico – Excellent location – show map – Subway Access
Excellent location – rated 9.8/10! (score from 951 reviews)
Real guests • Real stays • Real opinions
The location was very beautiful.. We liked the stay in the hotel, its decorations were beautiful as if it was a palace.. The rooftop was wonderful on the Zocalo square.. It was close to everything, the best restaurants and tourist offices..
Bilqis
Saudi Arabia
Saudi Arabiabeautiful and the best service ever. EddyBerto was simply amazing
Michael
United States of America
United States of AmericaThe hotel was incredibly beautiful and very clean. The staff were so welcoming and helpful. The bed was very comfortable. I would definitely recommend!
Elizabeth
United States of America
United States of AmericaThe location was fantastic (heart of historic center). The room and the decor were great. The staff was awesome as well. I used the transportation they partner with and they were fantastic. I loved it!
Juan
United States of America
United States of AmericaThe rooms are large. The ambiance is wonderful. The shower is great. Complimentary water and apples in hallway.
Ivy
United States of America
United States of AmericaFood was delicious. Loved the nopales, chilaquiles, beef guisado…. Everything!!!
Mario
United States of America
United States of AmericaBeautiful hotel located right in the historical center of the city. Enjoyed the location and loved the look of the hotel. Very clean and well maintained. More than anything else, it’s the staff that makes the hotel exceptional. The service was fantastic! We had a small issue with the air conditioning for a couple of days. It would stop working in the afternoon. But the staff was amazing! They sent technicians to locate the problem and did everything to fix it. At one point the chief concierge - José Valadez actually came with a fan and stayed till the technicians had fixed the problem. We had a wonderful stay and a great experience because of the exceptional staff at the hotel. Definitely recommend it. Great location too. And a nice terrace restaurant with a great view.
Bela
United States of America
United States of AmericaThe hotel was absolutely beautiful with very large rooms. The staff was very friendly and went out of the way to help. The location is perfect.
Mindy
United States of America
United States of AmericaRooms were very well spread out and vintage. Staff was exceptionally helpful and pleasant to work with. Our room looked out on the streets, so it was nice to see the morning locals on their way to work. Not overly loud.
Shortyshiv
United States of America
United States of AmericaBeautiful architecture with modern amenities. Walkable location with tons of food and entertainment very close by. Felt safe at all times. Friendly staff and good nightly rate. A great part of our trip.
Matthew
United States of America
United States of America
Gran Hotel Ciudad de Mexico
9.3
Wonderful
951 reviews
- What guests loved the most:
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Bilqis
Saudi Arabia
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Michael
United States of America
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Elizabeth
United States of America
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Juan
United States of America
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Ivy
United States of America
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Mario
United States of America
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Bela
United States of America
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Mindy
United States of America
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Shortyshiv
United States of America
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Matthew
United States of America
Categories:
4 reasons to choose Gran Hotel Ciudad de Mexico
Categories:
Select topics to read reviews:
See what guests loved the most:
- Bilqis
Saudi Arabia“The location was very beautiful.. We liked the stay in the hotel, its decorations were beautiful as if it was a palace.. The rooftop was wonderful on the Zocalo square.. It was close to everything, the best restaurants and tourist offices..” 
Michael
United States of America“beautiful and the best service ever. EddyBerto was simply amazing”
ElizabethUnited States of America“The hotel was incredibly beautiful and very clean. The staff were so welcoming and helpful. The bed was very comfortable. I would definitely recommend!”
JuanUnited States of America“The location was fantastic (heart of historic center). The room and the decor were great. The staff was awesome as well. I used the transportation they partner with and they were fantastic. I loved it!”
IvyUnited States of America“The rooms are large. The ambiance is wonderful. The shower is great. Complimentary water and apples in hallway.”- MarioUnited States of America“Food was delicious. Loved the nopales, chilaquiles, beef guisado…. Everything!!!”
BelaUnited States of America“Beautiful hotel located right in the historical center of the city. Enjoyed the location and loved the look of the hotel. Very clean and well maintained. More than anything else, it’s the staff that makes the hotel exceptional. The service was...”- MindyUnited States of America“The hotel was absolutely beautiful with very large rooms. The staff was very friendly and went out of the way to help. The location is perfect.”
- ShortyshivUnited States of America“Rooms were very well spread out and vintage. Staff was exceptionally helpful and pleasant to work with. Our room looked out on the streets, so it was nice to see the morning locals on their way to work. Not overly loud.”
- MatthewUnited States of America“Beautiful architecture with modern amenities. Walkable location with tons of food and entertainment very close by. Felt safe at all times. Friendly staff and good nightly rate. A great part of our trip.”
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Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
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Is transportation to and from airport 24 hours?Thanks for the message. We do not have a free shuttle but work with a very safe transportation company. If you want more information, you need to contact to our concierge. Best regards,Answered on November 12, 2019
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Hello My flight arrives shortly after midnight. Can we check in after 1:00 am?Yes, of courseAsked about: Deluxe King Room • Answered on July 10, 2021
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Hello. Is this hotel offering covid 19 testing in order for travelers to comply with the new flight guidelines? This will make a difference in my booking. Thank you , I'll wait to hear back. GpThank you for choosing Gran Hotel Ciudad de México. The hotel does not have an agreement to carry out tests for COVID 19, we recommend the laboratories "El Chopo" or "Laboratorios polanco" as options to carry out these tests.Asked about: Master Suite Zocalo View • Answered on January 28, 2021
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Do you offer tours with pick up at the hotel?Yes, the hotel offers tours and the pickup is at the hotel.Answered on May 31, 2021
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Does this suite face the Zocalo?The rooms that face to the Zócalo are the Junior Suite and the Master Suite Zócalo view.Asked about: Executive Master Suite • Answered on October 14, 2021
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What's nearby
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Zocalo Square0.1 miles
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Metropolitan Cathedral of Mexico City0.2 miles
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Museum of the City of Mexico0.3 miles
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National Palace Mexico0.3 miles
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Tenochtitlan Ceremonial Center0.3 miles
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The Grand Temple Museum0.3 miles
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Interactive Museum of Economics0.3 miles
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Teatro de la Ciudad Esperanza Iris0.4 miles
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House of Tiles0.4 miles
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San Ildenfonso College0.4 miles
Top attractions
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Murales de Diego Rivera en la Secretaria de Educacion Publica0.4 miles
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Palacio de Correos0.4 miles
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The Museum of Fine Arts0.6 miles
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Museo de Memoria y Tolerancia0.6 miles
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Museo de Arte Popular0.8 miles
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The Angel of Independence2.2 miles
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Chapultepec Castle3.2 miles
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Chapultepec Forest3.5 miles
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Basilica of Our Lady of Guadalupe3.9 miles
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Soumaya Museum4.6 miles
Closest Airports
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Benito Juarez International Airport3.3 miles
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Lic. Adolfo Lopez Mateos International Airport28.8 miles
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Hermanos Serdán International Airport53.2 miles
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All distances are measured in straight lines. Actual travel distances may vary.
2 Restaurants On Site
Café Ciudad de México
Food: International
La Terraza
Food: Mexican
Amenities of Gran Hotel Ciudad de Mexico
Outdoors
Activities
Food & Drink
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs USD 10 per day.
Front Desk Services
Entertainment & Family Services
Cleaning Services
Business Facilities
Safety & security
General
Health & Wellness Facilities
Languages Spoken
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 12 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
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Crib by request
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Free |
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Extra bed by request
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$40 per child, per night |
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Extra bed by request
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$40 per person, per night |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Gran Hotel Ciudad de Mexico accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Debit Cards are not accepted as a form of payment.
Debit Cards are not accepted as a form of payment.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).
Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Gran Hotel Ciudad de Mexico of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
