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This 5-star hotel is located in the Zocalo, the main plaza at the city center in Mexico City. The hotel features historic architecture, a gourmet restaurant offering views of Zócalo Plaza and the National Palace as well as free WiFi. Guests at Gran Hotel Ciudad de Mexico can dine at any of the 2 restaurants which serve authentic Mexican cuisine. The nonsmoking hotel offers 12 meeting rooms and a full-service business center. Laundry services and a gym are also available. Mexico Gran Hotel guest rooms feature bathrobes, slippers, and a mini-bar. Cable TV and a large work desk are also provided. The Gran Hotel Ciudad de Mexico is within walking distance to the Metropolitan Cathedral and the Presidential Palace which has art by Diego Rivera. The beautiful gardens of Castillo de Capultepec are also just a short drive from the hotel.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Property Highlights

Top Location: Highly rated by recent guests (9.7)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Travel Sustainable Level 2
This property is making considerable investments and efforts towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.6
Facilities
9.3
Cleanliness
9.5
Comfort
9.6
Value for money
9.1
Location
9.7
Free WiFi
8.8
High score for Mexico City
Select topics to read reviews:

See what guests loved the most:

  • Robert
    United States of AmericaUnited States of America
    This is an absolutely splendid hotel with huge beautiful rooms, comfortable beds, large bathrooms, and an excellent open-air restaurant with stunning views. The food is excellent and the breakfast will spoil you for life. The staff is attentive...
  • Rebecca
    United States of AmericaUnited States of America
    We were evacuated from Hurricane Otis in Acapulco. We arrived in Mexico City having no idea where we would spend the night, and it was well past midnight. Someone on the bus suggested The Gran hotel. We were able to get the next two nights through...
  • Jose
    United States of AmericaUnited States of America
    Location and view were great. We really enjoyed being so close to el Zocalo. May things to see and do, all within walking distance of the hotel.

Hotel area info

Restaurants
2 Restaurants On Site

  • Café Ciudad de México
    • Cuisine
      International
  • La Terraza
    • Cuisine
      Mexican
    • Ambience
      Family-friendly • Traditional • Romantic

Amenities of Gran Hotel Ciudad de Mexico
Great facilities! Review score, 9.3

Most popular amenities
  • Free WiFi
  • Parking on site
  • Fitness center
  • Non-smoking rooms
  • 2 restaurants
  • 24-hour front desk
  • Room service
  • Terrace
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Terrace
Kitchen
  • Coffee machine
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Walking tours
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs $10 per day.
  • Valet parking
  • Parking garage
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Car rental
  • Packed lunches
  • Carpeted
  • Elevator
  • Heating
  • Ironing facilities
  • Suit press
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Spa
  • Fitness
  • Fitness center
Languages Spoken
  • English
  • Spanish

House rules

Gran Hotel Ciudad de Mexico takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
$40 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
$40 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash Gran Hotel Ciudad de Mexico accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Debit Cards are accepted as a form of payment.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Gran Hotel Ciudad de Mexico of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Gran Hotel Ciudad de Mexico

  • Check-in at Gran Hotel Ciudad de Mexico is from 3:00 PM, and check-out is until 12:00 PM.

  • Room options at Gran Hotel Ciudad de Mexico include:

    • Double
    • Suite

  • Gran Hotel Ciudad de Mexico has 2 restaurants:

    • Café Ciudad de México
    • La Terraza

  • Gran Hotel Ciudad de Mexico offers the following activities/services (charges may apply):

    • Fitness center
    • Fitness
    • Walking tours

  • The prices at Gran Hotel Ciudad de Mexico may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Gran Hotel Ciudad de Mexico is 650 feet from the center of Mexico City. All distances are measured in straight lines. Actual travel distances may vary.