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This 5-star hotel is located in the Zocalo, the main plaza at the city center in Mexico City. The hotel features historic architecture, a gourmet restaurant offering views of Zócalo Plaza and the National Palace as well as free WiFi. Guests at Gran Hotel Ciudad de Mexico can dine at any of the 2 restaurants which serve authentic Mexican cuisine. The nonsmoking hotel offers 12 meeting rooms and a full-service business center. Laundry services and a gym are also available. Mexico Gran Hotel guest rooms feature bathrobes, slippers, and a mini-bar. Cable TV and a large work desk are also provided. The Gran Hotel Ciudad de Mexico is within walking distance to the Metropolitan Cathedral and the Presidential Palace which has art by Diego Rivera. The beautiful gardens of Castillo de Capultepec are also just a short drive from the hotel.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Gran Hotel Ciudad de Mexico has been welcoming guests since Mar 17, 2010

Property Highlights

Top Location: Highly rated by recent guests (9.7)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info


Parking available at the hotel

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Room Type
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Travel Sustainable Level 1
This property is taking steps towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews


Value for money
Free WiFi
High score for Mexico City
Select topics to read reviews:

See what guests loved the most:

  • Veronica
    United States of AmericaUnited States of America
    Loved that it was located near the a lot of museums. Very beautiful hotel.
  • Nicole
    Old, classic, beautiful hotel in an excellent location.
  • Zuizy
    United States of AmericaUnited States of America
    AMAZING Hotel!! Staff is wonderful, very attentive and welcoming!! The beautiful guest lounge had free amenities (coffee,tea, water, cookies, desserts, snacks)to enjoy as you wish. The roof top restaurant was spectacular delicious and affordable....
  • Patrick
    United States of AmericaUnited States of America
    Amazing location. Staff was very helpful and friendly. Breakfast and views were incredible. Would definitely consider staying here again.
  • Christina
    United States of AmericaUnited States of America
    Such a beautiful and romantic place to celebrate our honeymoon. The staff were so pleasant and made us feel very special. Our room had an incredible View. The hotel restaurant boasts a wonderful staff, food and views tambien. We look forward to...
  • Romero
    United States of AmericaUnited States of America
    Excellent location in front of the President house The arquitectura is excellent with a lot of art. The stairs with art nouveau the elevator a work of art ( of course the hotel has modern elevators). The hotel is a work of art from the 1800s
  • Angel
    United States of AmericaUnited States of America
    Very nice place clean sheets, clean room. Very happy to stay there.
  • Trujillo
    United States of AmericaUnited States of America
    The location was fantastic. Walking distance from the Zocalo. The hotel staff was very accommodating. A family friendly hotel.
  • Maksim
    Awesome person, awesome view from a window, awesome all 👍
  • Solorzano
    United States of AmericaUnited States of America
    I like that everything was really clean and everybody was really friendly

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Hello. Is this hotel offering covid 19 testing in order for travelers to comply with the new flight guidelines? This will make a difference in my book..

    Thank you for choosing Gran Hotel Ciudad de México. The hotel does not have an agreement to carry out tests for COVID 19, we recommend the laboratorie..
    Answered on 28 January 2021
  • Do you offer tours with pick up at the hotel?

    Yes, the hotel offers tours and the pickup is at the hotel.
    Answered on 31 May 2021
  • Is transportation to and from airport 24 hours?

    Thanks for the message. We do not have a free shuttle but work with a very safe transportation company. If you want more information, you need to cont..
    Answered on 12 November 2019
  • Do you supply free transportation to airport and embassy

    We don´t have a free shuttle but we work with a very safe transportation company.
    Answered on 9 March 2021
  • Hello My flight arrives shortly after midnight. Can we check in after 1:00 am?

    Yes, of course
    Answered on 10 July 2021
  • Does this suite face the Zocalo?

    The rooms that face to the Zócalo are the Junior Suite and the Master Suite Zócalo view.
    Answered on 15 October 2021
  • Still looking?

Hotel area info *

2 Restaurants On Site

  • Café Ciudad de México
    • Cuisine
  • La Terraza
    • Cuisine
    • Ambience
      Family-friendly • Traditional • Romantic

Amenities of Gran Hotel Ciudad de Mexico
Great facilities! Review score, 9.3

Most popular amenities
  • Free WiFi
  • Parking on site
  • Fitness center
  • Non-smoking rooms
  • 2 restaurants
  • 24-hour front desk
  • Room service
  • Terrace
  • Tea/Coffee Maker in All Rooms
  • Toilet paper
  • Towels
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
  • Linens
  • Wardrobe or closet
  • Alarm clock
  • Terrace
  • Coffee machine
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
  • Walking tours
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs $10 per day.
  • Valet parking
  • Parking garage
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Car rental
  • Packed lunches
  • Carpeted
  • Elevator
  • Heating
  • Ironing facilities
  • Suit press
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
  • Upper floors accessible by elevator
  • Fitness
  • Fitness center
Languages Spoken
  • English
  • Spanish

House rules

Gran Hotel Ciudad de Mexico takes special requests – add in the next step!


From 3:00 PM

Guests are required to show a photo ID and credit card at check-in


Until 12:00 PM



Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
$40 per child, per night
Crib upon request
3+ years
Extra bed upon request
$40 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in


Pets are not allowed.


When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash Gran Hotel Ciudad de Mexico accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Debit Cards are accepted as a form of payment.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Gran Hotel Ciudad de Mexico of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Gran Hotel Ciudad de Mexico

  • Room options at Gran Hotel Ciudad de Mexico include:

    • Double
    • Suite

  • Guests staying at Gran Hotel Ciudad de Mexico can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • American

  • Check-in at Gran Hotel Ciudad de Mexico is from 3:00 PM, and check-out is until 12:00 PM.

  • The prices at Gran Hotel Ciudad de Mexico may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Gran Hotel Ciudad de Mexico has 2 restaurants:

    • Café Ciudad de México
    • La Terraza

  • Gran Hotel Ciudad de Mexico offers the following activities/services (charges may apply):

    • Fitness center
    • Fitness
    • Walking tours

  • Gran Hotel Ciudad de Mexico is 650 feet from the center of Mexico City. All distances are measured in straight lines. Actual travel distances may vary.