Hotel
Travel Sustainable property

Gran Hotel Ciudad de Mexico

Avenida 16 de Septiembre 82, 06000 Mexico City, Mexico – Excellent location – show map – Subway Access

Excellent location – rated 9.7/10! (score from 1156 reviews)

Real guests • Real stays • Real opinions

9.3
Wonderful
1,156 reviews

Beautiful hotel with a roof top restaurant and bar. Overlooks the Zocalo. Great location for Tourist attractions. Wonderful staff and great rooms.

David United States of America

excellent location. decor is delightful. service was exceptional. our room was very generous size and comfortable. all staff were polite, helpful with service attitudes.

Marva United States of America

The location near the central square was just perfect. The lobby was just beautiful! Rooms clean and nice.

Cindy United States of America

beautiful old hotel. spacious rooms and good bathrooms and closets, etc. electric darkening shades. the location was great for downtown attractions but 30+ minutes in heavy traffic from Condesa

Nolting United States of America

The rooftop restaurant was superb. The view of the Zocalo from our suite was fantastic.

Joey United States of America

The Gran Hotel Ciudad de Mexico is a beautiful historic facility right in the historic center of the city. Every staff member we encountered was professional, courteous and helpful. The front desk staff, especially Cynthia, recognized us by name and gave excellent service. The doormen were also always welcoming as we came and went. Our room was attractive, well appointed and clean. There are many outstanding points of interest and restaurants within walking distance. We highly recommend staying in this lovely hotel.

Cynthia-benjamin United States of America

Incredible choice of excellent foods, great variety, Most attentive wait staff. Only hotel I've been at that offers you a glass of champagne upon sign in!

Michael United States of America

The hotel is nice, the food is not great. Because of the location where this hotel is, ubers, taxis can't park in front of it, you will have to walk half or a block away depending how many street were close that day, it was hard for us having to walked with the luggage, three kids and 85 year old grandma

Garcia United States of America

great location. beautiful hall. very friendly staff.

Yang United States of America

Everything! They have perfected luxury service. Even though it is in the middle of Mexico city the rooms are so quiet. We had an excellent room to recharge and continue exploring the historic centre.

Suzanne Canada
9.3
Wonderful
1,156 reviews
  • What guests loved the most:
  • “Beautiful hotel with a roof top restaurant and bar. Overlooks the Zocalo. Great location for Tourist attractions. Wonderful staff and great rooms.”
    David David United States of America United States of America
  • “excellent location. decor is delightful. service was exceptional. our room was very generous size and comfortable. all staff were polite, helpful with service attitudes.”
    Marva Marva United States of America United States of America
  • “The location near the central square was just perfect. The lobby was just beautiful! Rooms clean and nice.”
    Cindy Cindy United States of America United States of America
  • “beautiful old hotel. spacious rooms and good bathrooms and closets, etc. electric darkening shades. the location was great for downtown attractions but 30+ minutes in heavy traffic from Condesa”
    Nolting Nolting United States of America United States of America
  • “The rooftop restaurant was superb. The view of the Zocalo from our suite was fantastic.”
    Joey Joey United States of America United States of America
  • “The Gran Hotel Ciudad de Mexico is a beautiful historic facility right in the historic center of the city. Every staff member we encountered was professional, courteous and helpful.”
    Cynthia-benjamin Cynthia-benjamin United States of America United States of America
  • “Incredible choice of excellent foods, great variety, Most attentive wait staff. Only hotel I've been at that offers you a glass of champagne upon sign in!”
    Michael Michael United States of America United States of America
  • “The hotel is nice, the food is not great. Because of the location where this hotel is, ubers, taxis can't park in front of it, you will have to walk half or a block away depending how many street were...”
    Garcia Garcia United States of America United States of America
  • “great location. beautiful hall. very friendly staff.”
    Yang Yang United States of America United States of America
  • “Everything! They have perfected luxury service. Even though it is in the middle of Mexico city the rooms are so quiet. We had an excellent room to recharge and continue exploring the historic centre.”
    Suzanne Suzanne Canada Canada

Categories:

  • Staff 9.7
  • Facilities 9.3
  • Cleanliness 9.5
  • Comfort 9.6
  • Value for money 9.1
  • Location9.7
  • Free WiFi8.9
High score for Mexico City
9.3
Wonderful
1,156 reviews
Categories:
Staff
9.7
Facilities
9.3
Cleanliness
9.5
Comfort
9.6
Value for money
9.1
Location
9.7
Free WiFi
8.9
High score for Mexico City
Filters

You're eligible for a Genius discount at Gran Hotel Ciudad de Mexico! To save at this property, all you have to do is sign in.

This 5-star hotel is located in the Zocalo, the main plaza at the city center in Mexico City. The hotel features historic architecture, a gourmet restaurant offering views of Zócalo Plaza and the National Palace as well as free WiFi.

Guests at Gran Hotel Ciudad de Mexico can dine at any of the 2 restaurants which serve authentic Mexican cuisine. The nonsmoking hotel offers 12 meeting rooms and a full-service business center. Laundry services and a gym are also available.

Mexico Gran Hotel guest rooms feature bathrobes, slippers, and a mini-bar. Cable TV and a large work desk are also provided.

The Gran Hotel Ciudad de Mexico is within walking distance to the Metropolitan Cathedral and the Presidential Palace which has art by Diego Rivera. The beautiful gardens of Castillo de Capultepec are also just a short drive from the hotel.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Gran Hotel Ciudad de Mexico has been welcoming Booking.com guests since Mar 17, 2010

Show me more
Most popular amenities
Free WiFi
Parking on site
Fitness center
Non-smoking rooms
Restaurant
24-hour front desk
Room service
Terrace
Bar

Property Highlights

Top Location: Highly rated by recent guests (9.7)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

American

Parking available at the hotel

Saved to 5561 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
2 full beds
1 king bed
1 king bed
and
1 sofa bed
1 king bed
1 king bed
2 full beds
1 king bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
9.7
Facilities
9.3
Cleanliness
9.5
Comfort
9.6
Value for money
9.1
Location
9.7
Free WiFi
8.9
High score for Mexico City
Select topics to read reviews:

See what guests loved the most:

  • David
    United States of AmericaUnited States of America
    “Beautiful hotel with a roof top restaurant and bar. Overlooks the Zocalo. Great location for Tourist attractions. Wonderful staff and great rooms.”
  • Marva
    United States of AmericaUnited States of America
    “excellent location. decor is delightful. service was exceptional. our room was very generous size and comfortable. all staff were polite, helpful with service attitudes.”
  • Cindy
    United States of AmericaUnited States of America
    “The location near the central square was just perfect. The lobby was just beautiful! Rooms clean and nice.”
  • Nolting
    United States of AmericaUnited States of America
    “beautiful old hotel. spacious rooms and good bathrooms and closets, etc. electric darkening shades. the location was great for downtown attractions but 30+ minutes in heavy traffic from Condesa”
  • Joey
    United States of AmericaUnited States of America
    “The rooftop restaurant was superb. The view of the Zocalo from our suite was fantastic.”
  • Cynthia-benjamin
    United States of AmericaUnited States of America
    “The Gran Hotel Ciudad de Mexico is a beautiful historic facility right in the historic center of the city. Every staff member we encountered was professional, courteous and helpful. The front desk staff, especially Cynthia, recognized us by name...”
  • Michael
    United States of AmericaUnited States of America
    “Incredible choice of excellent foods, great variety, Most attentive wait staff. Only hotel I've been at that offers you a glass of champagne upon sign in!”
  • Garcia
    United States of AmericaUnited States of America
    “The hotel is nice, the food is not great. Because of the location where this hotel is, ubers, taxis can't park in front of it, you will have to walk half or a block away depending how many street were close that day, it was hard for us having to...”
  • Yang
    United States of AmericaUnited States of America
    “great location. beautiful hall. very friendly staff.”
  • Suzanne
    CanadaCanada
    “Everything! They have perfected luxury service. Even though it is in the middle of Mexico city the rooms are so quiet. We had an excellent room to recharge and continue exploring the historic centre.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Is transportation to and from airport 24 hours?
    Thanks for the message. We do not have a free shuttle but work with a very safe transportation company. If you want more information, you need to cont..
    Answered on 12 November 2019
  • Do you offer tours with pick up at the hotel?
    Yes, the hotel offers tours and the pickup is at the hotel.
    Answered on 31 May 2021
  • Hello. Is this hotel offering covid 19 testing in order for travelers to comply with the new flight guidelines? This will make a difference in my book..
    Thank you for choosing Gran Hotel Ciudad de México. The hotel does not have an agreement to carry out tests for COVID 19, we recommend the laboratorie..
    Answered on 28 January 2021
  • Do you supply free transportation to airport and embassy
    We don´t have a free shuttle but we work with a very safe transportation company.
    Answered on 9 March 2021
  • Hello My flight arrives shortly after midnight. Can we check in after 1:00 am?
    Yes, of course
    Answered on 10 July 2021
  • Still looking?
Hotel area info *
Restaurants
2 Restaurants On Site
  • Café Ciudad de México
    • Cuisine
      International
  • La Terraza
    • Cuisine
      Mexican
    • Ambience
      Family-friendly • Traditional • Romantic
Amenities of Gran Hotel Ciudad de Mexico
Great facilities! Review score, 9.3
Most popular amenities
Free WiFi
Parking on site
Fitness center
Non-smoking rooms
Restaurant
24-hour front desk
Room service
Terrace
Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Terrace
Kitchen
  • Coffee machine
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Walking tours
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs $10 per day.
  • Valet parking
  • Parking garage
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Car rental
  • Packed lunches
  • Carpeted
  • Elevator
  • Heating
  • Ironing facilities
  • Suit press
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Spa
  • Fitness
  • Fitness center
Languages Spoken
  • English
  • Spanish

House rules

Gran Hotel Ciudad de Mexico takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
$40 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
$40 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash Gran Hotel Ciudad de Mexico accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Debit Cards are accepted as a form of payment.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Gran Hotel Ciudad de Mexico of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Gran Hotel Ciudad de Mexico

  • Gran Hotel Ciudad de Mexico has 2 restaurants:

    • La Terraza
    • Café Ciudad de México

  • Room options at Gran Hotel Ciudad de Mexico include:

    • Double
    • Suite

  • Gran Hotel Ciudad de Mexico is 650 feet from the center of Mexico City.

  • Gran Hotel Ciudad de Mexico offers the following activities/services (charges may apply):

    • Fitness center
    • Fitness
    • Walking tours

  • Guests staying at Gran Hotel Ciudad de Mexico can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • American

  • The prices at Gran Hotel Ciudad de Mexico may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Gran Hotel Ciudad de Mexico is from 3:00 PM, and check-out is until 12:00 PM.