Hotel Gran Hotel Ciudad de Mexico

Avenida 16 de Septiembre 82, 06000 Mexico City, Mexico – Excellent location – show map – Subway Access

Excellent location – rated 9.8/10! (score from 833 reviews)

Real guests • Real stays • Real opinions

9.3
Wonderful
833 reviews

everything was great staff is pretty friendly clean and so beautiful

Irina United States of America

Amazing view of the main square. This place is absolutely worth a visit Love the old architecture. The staff was great! Friendly and accommodating

Jasmin United States of America

Fantastic Location in the Zocalo, beautiful historic building, attentive friendly staff, wonderful restaurant. Would definitely recommend it!!

Jonathan United States of America

One of the great Tiffany ceilings - gigantic - overlooking the lobby.

Robert Mexico

great location, gorgeous building and wonderful staff.

Cheryl United States of America

Breakfast was good, although one day was cheaper than the other with the same food. Second day was too high ($1000 for two)

Sergio United States of America

beautiful grand hotel. They escort you to your room up the grand elevator and give you a brief history of the hotel. staff was very helpful

Rachel United States of America

great location, great service, unbelievable beauty and history! our home away from home!

Salvador United States of America

You cannot beat the location of this hotel. You're right at the heart of the city. The rooftop restaurant overlooks the main Plaza and is worth visiting even if you're not staying there. But my goodness....we had that view from our room. It was amazing. The stained glass ceilings in the lobby are stunning and the room was huge. We stayed in a suite overlooking the Plaza which as luck would have it was doing a nightly light show that we were able to watch from the room. My jaw was on the floor at how great everything was. Breakfast was delicious. Because of Covid they brought everything to you instead of a buffet, which was lovely. I must admit...I totally chose this hotel because of James Bond but even still, I was blown away.

Jaimee United States of America

The best place you can stay in Zocalo. it was my birthday and Hotel welcomed me with a nice surprise: small Birthday cake. Location, food, room, view, staff - everything is top rated.

Matvey United States of America
9.3
Wonderful
833 reviews
  • What guests loved the most:
  • “everything was great staff is pretty friendly clean and so beautiful”
    Irina Irina United States of America United States of America
  • “Amazing view of the main square. This place is absolutely worth a visit Love the old architecture. The staff was great! Friendly and accommodating”
    Jasmin Jasmin United States of America United States of America
  • “Fantastic Location in the Zocalo, beautiful historic building, attentive friendly staff, wonderful restaurant. Would definitely recommend it!!”
    Jonathan Jonathan United States of America United States of America
  • “One of the great Tiffany ceilings - gigantic - overlooking the lobby.”
    Robert Robert Mexico Mexico
  • “great location, gorgeous building and wonderful staff.”
    Cheryl Cheryl United States of America United States of America
  • “Breakfast was good, although one day was cheaper than the other with the same food. Second day was too high ($1000 for two)”
    Sergio Sergio United States of America United States of America
  • “beautiful grand hotel. They escort you to your room up the grand elevator and give you a brief history of the hotel. staff was very helpful”
    Rachel Rachel United States of America United States of America
  • “great location, great service, unbelievable beauty and history! our home away from home!”
    Salvador Salvador United States of America United States of America
  • “You cannot beat the location of this hotel. You're right at the heart of the city. The rooftop restaurant overlooks the main Plaza and is worth visiting even if you're not staying there.”
    Jaimee Jaimee United States of America United States of America
  • “The best place you can stay in Zocalo. it was my birthday and Hotel welcomed me with a nice surprise: small Birthday cake. Location, food, room, view, staff - everything is top rated.”
    Matvey Matvey United States of America United States of America

Categories:

  • Staff 9.6
  • Facilities 9.3
  • Cleanliness9.5
  • Comfort 9.5
  • Value for money9.1
  • Location 9.8
  • Free WiFi 9.3
High score for Mexico City

Stay in the heart of Mexico City – Excellent location – show map

You're eligible for a Genius discount at Gran Hotel Ciudad de Mexico! To save at this property, all you have to do is sign in.

This 5-star hotel is located in the Zocalo, the main plaza at the city center in Mexico City. The hotel features historic architecture, a gourmet restaurant offering views of Zócalo Plaza and the National Palace as well as free WiFi.

Guests at Gran Hotel Ciudad de Mexico can dine at any of the 2 restaurants which serve authentic Mexican cuisine. The nonsmoking hotel offers 12 meeting rooms and a full-service business center. Laundry services and a gym are also available.

Mexico Gran Hotel guest rooms feature bathrobes, slippers, and a mini-bar. Cable TV and a large work desk are also provided.

The Gran Hotel Ciudad de Mexico is within walking distance to the Metropolitan Cathedral and the Presidential Palace which has art by Diego Rivera. The beautiful gardens of Castillo de Capultepec are also just a short drive from the hotel.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

We speak your language!

Gran Hotel Ciudad de Mexico has been welcoming Booking.com guests since Mar 17, 2010

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Top Location: Highly rated by recent guests (9.8)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

American, Buffet

Parking available at the hotel

Saved to 3746 lists

Most popular amenities

Free WiFi
Parking
Fitness center
Non-smoking rooms
Restaurant
24-hour front desk
Bar

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

Availability

When would you like to stay at Gran Hotel Ciudad de Mexico?

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Sleeps Room Type Price
Max adults: 4. Max children: 3
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Max adults: 2. Max children: 1
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Max adults: 4. Max children: 3
Executive Master Suite
  • 1 king bed and
  • 1 sofa bed
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Max adults: 2. Max children: 1
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Max adults: 2. Max children: 1
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Max adults: 4. Max children: 3
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Max adults: 4. Max children: 3
Master Suite Zocalo View
  • Bedroom 1: 1 king bed
  • Living room: 1 sofa bed
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Just booked in Mexico City 3 properties like Gran Hotel Ciudad de Mexico were just booked in the last 15 minutes

4 reasons to choose Gran Hotel Ciudad de Mexico

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

9.3
Wonderful
 · 833 reviews
Read all reviews
Categories:
  • Staff 9.6
  • Facilities 9.3
  • Cleanliness9.5
  • Comfort 9.5
  • Value for money9.1
  • Location 9.8
  • Free WiFi 9.3
High score for Mexico City

Select topics to read reviews:

See what guests loved the most:

  • Irina United States of America

    “everything was great staff is pretty friendly clean and so beautiful ”

  • Jasmin United States of America

    “Amazing view of the main square. This place is absolutely worth a visit Love the old architecture. The staff was great! Friendly and accommodating”

  • Jonathan United States of America

    “Fantastic Location in the Zocalo, beautiful historic building, attentive friendly staff, wonderful restaurant. Would definitely recommend it!!”

  • Robert Mexico

    “One of the great Tiffany ceilings - gigantic - overlooking the lobby.”

  • Cheryl United States of America

    “great location, gorgeous building and wonderful staff.”

  • Sergio United States of America

    “Breakfast was good, although one day was cheaper than the other with the same food. Second day was too high ($1000 for two)”

  • Rachel United States of America

    “beautiful grand hotel. They escort you to your room up the grand elevator and give you a brief history of the hotel. staff was very helpful ”

  • Salvador United States of America

    “great location, great service, unbelievable beauty and history! our home away from home! ”

  • Jaimee United States of America

    “You cannot beat the location of this hotel. You're right at the heart of the city. The rooftop restaurant overlooks the main Plaza and is worth visiting even if you're not staying there. But my goodness....we had that view from our room. It was amazing. The stained glass ceilings in the lobby are stunning and the room was huge. We stayed in a suite overlooking the Plaza which as luck would have it was doing a nightly light show that we were able to watch from the room. My jaw was on the floor at how great everything was. Breakfast was delicious. Because of Covid they brought everything to you instead of a buffet, which was lovely. I must admit...I totally chose this hotel because of James Bond but even still, I was blown away.”

  • Matvey United States of America

    “The best place you can stay in Zocalo. it was my birthday and Hotel welcomed me with a nice surprise: small Birthday cake. Location, food, room, view, staff - everything is top rated.”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Gran Hotel Ciudad de Mexico

Welcoming Booking.com guests since Mar 17, 2010

We speak your language

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • Is transportation to and from airport 24 hours?

    Thanks for the message. We do not have a free shuttle but work with a very safe transportation company. If you want more information, you need to contact to our concierge. Best regards,

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    Answered on November 12, 2019
  • Hello. Is this hotel offering covid 19 testing in order for travelers to comply with the new flight guidelines? This will make a difference in my booking. Thank you , I'll wait to hear back. Gp

    Thank you for choosing Gran Hotel Ciudad de México. The hotel does not have an agreement to carry out tests for COVID 19, we recommend the laboratories "El Chopo" or "Laboratorios polanco" as options to carry out these tests.

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    Asked about: Master Suite Zocalo View • Answered on January 28, 2021
  • Does this suite face the Zocalo?

    The rooms that face to the Zócalo are the Junior Suite and the Master Suite Zócalo view.

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    Asked about: Executive Master Suite • Answered on October 14, 2021
  • Does the deluxe dble room for 2 adults, 2 kids, and the Jr. Suite Zocalo view qualify for the Genius 10% discount?

    When you register with your Genius account automatically Booking gives you the best rates.

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    Answered on October 8, 2021
  • Do you supply free transportation to airport and embassy

    We don´t have a free shuttle but we work with a very safe transportation company.

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    Answered on March 9, 2021
  • There are restaurants in this hotel?

    Yes, we have the Terraza restaurant, Café Ciudad de México and Café Ciudad de México outdoor ;)

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    Answered on June 2, 2021
  • Best way to arrive at Gran Hotel from Mexico City airport?

    Thanks for your message, you can ask for a transportation service with an extra cost with the front desk or you can take a secure taxi at the airport.

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    Answered on August 31, 2021
  • Do you offer tours with pick up at the hotel?

    Yes, the hotel offers tours and the pickup is at the hotel.

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    Answered on May 31, 2021
  • Hello My flight arrives shortly after midnight. Can we check in after 1:00 am?

    Yes, of course

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    Asked about: Deluxe King Room • Answered on July 10, 2021
  • Can you please describe the "extra bed" option? I know it's $40/per night for an adult. Is it a rollaway bed, twin size?

    It is an individual bed. So depending on the number of guest you can select a deluxe double room or a king size bed. Best wishes

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    Asked about: Deluxe Double Room • Answered on May 12, 2021
  • Hi what is the view in the delux room

    Depends on the kind of room you prefer, could be September 16th street (king size bed) or an internal view (if it is a double room).

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    Asked about: Deluxe King Room • Answered on October 29, 2021
  • Do you require COVID testing for hotel guests?

    This is just a service that we offer in case you need the test for the entrance to a country where it is required. In México city it is not necessary. Best wishe

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    Answered on May 17, 2021
  • have a refrigerator in the room

    All the rooms have a refrigerator (it is located below the TV).

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    Asked about: Deluxe Double Room • Answered on March 3, 2021
  • Si llego el día 26 a la una de la mañana puedo hacer check in y a qué hora es el check out ?

    El check in comienza a partir de las 3 pm y el check out es a las 12 del día.

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    Answered on November 1, 2021
  • What is your wifi speed in mbps?

    The WIFI, speed is 90 Mbps "symmetric"

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    Answered on October 8, 2021
  • Do the Junior Suites and Master Suites have balconies that open onto the Zocalo?

    Thanks for your question. In this case, there is a window that can be open on both rooms.

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    Answered on May 17, 2021
  • Hola Gran Hotel, Can we add an extra bed to a king room for our 12 year old son please?

    This is subject to availability, and you can request for this at your arrival or leave a note in the reservation.

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    Asked about: Deluxe King Room • Answered on November 29, 2021
  • I live in usa planning on visiting Mexico city. Are you able to provide me a PCR test so ill be able to return home back to USA? So important

    Buenos días, El hotel cuenta con un listado de laboratorios que puedes asistirlo en las instalaciones, puede solicitarla directamente a su llegada al hotel ó comunicarse para conocer los costos al teléfono 1083 7700 ext. 615 Quedamos a sus órdenes

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    Answered on July 6, 2021
  • Is your spa open and will be visiting in last week of nov

    Unfortunately, we do not have a spa in the hotel, just a gym. At your arrival, the front desk can help you to schedule a massage in your room with a company that we work.

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    Answered on September 9, 2021
  • Hi, do you have a steam room and outdoor pool?

    Neither of these services we have

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    Answered on February 18, 2021
Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
Located in the historic old town

The core of Spanish-era Mexico City was built on the ruins of the Aztec capital of Tenochtitlan. The amazing legacies of both cultures are still visible today.

What's nearby
  • Zocalo Square
    0.1 miles
  • Metropolitan Cathedral of Mexico City
    0.2 miles
  • Museum of the City of Mexico
    0.3 miles
  • National Palace Mexico
    0.3 miles
  • Tenochtitlan Ceremonial Center
    0.3 miles
  • The Grand Temple Museum
    0.3 miles
  • Interactive Museum of Economics
    0.3 miles
  • Teatro de la Ciudad Esperanza Iris
    0.4 miles
  • House of Tiles
    0.4 miles
  • San Ildenfonso College
    0.4 miles
Top attractions
  • Murales de Diego Rivera en la Secretaria de Educacion Publica
    0.4 miles
  • Palacio de Correos
    0.4 miles
  • The Museum of Fine Arts
    0.6 miles
  • Museo de Memoria y Tolerancia
    0.6 miles
  • Museo de Arte Popular
    0.8 miles
  • The Angel of Independence
    2.2 miles
  • Chapultepec Castle
    3.2 miles
  • Chapultepec Forest
    3.5 miles
  • Basilica of Our Lady of Guadalupe
    3.9 miles
  • Soumaya Museum
    4.6 miles
Closest Airports
  • Benito Juarez International Airport
    3.3 miles
  • Lic. Adolfo Lopez Mateos International Airport
    28.8 miles
  • Hermanos Serdán International Airport
    53.2 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Are you missing any information about this area?
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2 Restaurants On Site

    Café Ciudad de México

    Food: International

    Menu: Buffet & À La Carte

    La Terraza

    Food: Mexican

    Menu: Buffet & À La Carte

Amenities of Gran Hotel Ciudad de Mexico

Most popular amenities

Free WiFi
Parking
Fitness center
Non-smoking rooms
Restaurant
24-hour front desk
Bar
Outdoors
  • Terrace
Activities
  • Live music/Performance
  • Walking tours Additional charge
Food & Drink
  • Chocolate/Cookies Additional charge
  • Fruit Additional charge
  • Bottle of water
  • Wine/Champagne
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs USD 10 per day.
  • Parking garage
  • Secure parking
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Car rental
  • Packed lunches
  • Elevator
  • Non-smoking rooms
  • Room service
Health & Wellness Facilities
  • Fitness
  • Fitness center
Languages Spoken
  • English
  • Spanish
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Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules Gran Hotel Ciudad de Mexico takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free
Extra bed by request
$40 per child, per night
3+ years
Extra bed by request
$40 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Gran Hotel Ciudad de Mexico accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Debit Cards are not accepted as a form of payment.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Gran Hotel Ciudad de Mexico of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Gran Hotel Ciudad de Mexico

  • The following parking options are available to guests staying at Gran Hotel Ciudad de Mexico (subject to availability):

    • Parking on site
    • Parking
    • Secure parking
    • Parking garage

  • Gran Hotel Ciudad de Mexico offers the following activities/services (charges may apply):

    • Fitness center
    • Live music/Performance
    • Walking tours
    • Fitness

  • Room options at Gran Hotel Ciudad de Mexico include:

    • Double
    • Suite

  • Gran Hotel Ciudad de Mexico is 650 feet from the center of Mexico City.

  • Gran Hotel Ciudad de Mexico has 2 restaurants:

    • Café Ciudad de México
    • La Terraza

  • Check-in at Gran Hotel Ciudad de Mexico is from 3:00 PM, and check-out is until 12:00 PM.

  • Guests staying at Gran Hotel Ciudad de Mexico can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • American
    • Buffet

  • The prices at Gran Hotel Ciudad de Mexico may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.