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Featuring a spa center, 2 swimming pools, hot tub, and an on-site market, Grand Residences Riviera Cancun, All Inclusive, is located 2.1 mi from Puerto Morelos main square. The air-conditioned suites offer classic décor, ceiling fans, living area and a kitchen with stove, oven, microwave and fridge. All come with a private bathroom. All reservations include two complimentary tickets for the Cancun Mayan Museum. Transportation not included. The resort’s restaurant, "Flor de Canela" offers 100% Mexican gourmet experience. With an exquisite blend of the finest Mexican cuisine with contemporary Mexican art, traditions and an outstanding view of the Caribbean Sea. Order lobster, seafood, beef or simply enjoy delicious tacos. Room service is available 24 hours and cooker service under request. World-class Marina is just down the beach for snorkeling, diving, fishing and yacht trips. This complex is 20 minutes’ drive from Cancun and 25 minutes’ drive from Playa del Carmen. Cancun International Airport is 15 minutes’ drive away.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.0)

Breakfast Info

Continental, American, Buffet

Free Private Parking Available On Site

Activities:

Tennis court

Fitness center

Golf course (within 2 miles)


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom 1
2 twin beds
and
1 king bed
Bedroom 2
2 twin beds
and
1 king bed
Bedroom 1
2 twin beds
and
1 king bed
Bedroom 2
2 twin beds
and
1 king bed
Bedroom 1
2 twin beds
and
1 king bed
Bedroom 2
2 twin beds
and
1 king bed
Bedroom 3
2 full beds
Bedroom 1
2 twin beds
and
1 king bed
Bedroom 2
2 twin beds
and
1 king bed
Bedroom 3
2 full beds
3 twin beds
and
1 king bed
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Guest reviews

Categories:

Staff
9.6
Facilities
9.5
Cleanliness
9.7
Comfort
9.8
Value for money
8.6
Location
9.0
Free Wifi
9.6
High score for Puerto Morelos
Select topics to read reviews:

Guests who stayed here loved

  • Rochelle
    United States of America United States of America
    The property was clean, felt safe and the staff were pleasant.
  • Latoya
    United States of America United States of America
    Everything!!! I celebrated my bday here 9/5-9/9. The food was amazing! We definitely enjoyed the 24hr room service! The view from our junior beachfront suite was everything you could want the view, the sound of the waves, and smelling the ocean. I...
  • Scott
    United States of America United States of America
    Gorgeous, incredibly clean, food amazing , staff is the Best
  • C
    Colleen
    United States of America United States of America
    Everything is phenomenal. Amazing staff, incredibly well maintained, lovely grounds, pool and beach are wonderful, food is exceptional!
  • Grays
    United States of America United States of America
    The property was quaint and quiet. It was small and had great access to the beach.
  • Peter
    United States of America United States of America
    cleanliness and quietness, food quality and selections
  • Jiyoung
    United States of America United States of America
    Breakfast is great. Transportation service was also wondeful. Loved the room service, and staff makes you feel like at home.
  • Patricia
    United States of America United States of America
    Our room was perfectly located beach front. The little touches throughout the week made us feel pampered and rested. Evian spray water at your chairs, fresh fruit, custom popsicles, gracious staff, clean clean. Restaurants food is very good...
  • Amit
    United States of America United States of America
    Amazing service and staff, including babysitters. Personal service in so many ways. Exceptional, personalized food by the chefs - in our case they cooked us excellent Indian food several times, and seemed quite excited about the opportunity to...
  • Laura
    United States of America United States of America
    -super clean property, rooms and pool -friendly attentive pool staff and waiters; Jonathan in the Mexican restaurant was amazing, pool bar and Mexican restaurant food was excellent -low key vibe, friendly chill guests - not a party hotel

Area info

Restaurants
3 Restaurants On Site

  • Flor de Canela
    • Cuisine
      Mexican
  • El Faro Grill
    • Cuisine
      International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly
  • Heaven Beach Bar and Grill
    • Open for
      Lunch
    • Ambience
      Family-friendly

Resort facilities at Grand Residences Riviera Cancun, All Inclusive
Great facilities! Review score, 9.5

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Beachfront
  • Free parking
  • Airport shuttle (free)
  • Family rooms
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Private beach area
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Alarm clock

Outdoors

  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Private beach area
  • BBQ facilities
    Additional charge
  • Balcony
  • Terrace
  • Garden

Kitchen

  • Coffee machine
  • Toaster
  • Kitchenware
  • Microwave

Room Amenities

  • Clothes rack

Activities

  • Live music/Performance
  • Cooking class
  • Themed dinners
  • Bike tours
  • Movie nights
  • Beach
  • Tennis equipment
  • Kids' club
  • Entertainment staff
  • Ping-pong
  • Playground
  • Game room
  • Hot tub
  • Golf course (within 2 miles)
    Additional charge
  • Tennis court

Living Area

  • Dining area
  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone

Food & Drink

  • Coffee house on site
  • Fruit
  • Wine/Champagne
    Additional charge
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker

Internet
Wifi is available in public areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Valet parking
  • Accessible parking

Front Desk Services

  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Indoor play area
  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Grocery deliveries
    Additional charge
  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Car rental
  • Laptop safe
  • Soundproof rooms
  • Elevator
  • Fan
  • Family rooms
  • Hair/Beauty salon
  • Airport shuttle
  • Non-smoking rooms
  • Room service

2 swimming pools

Pool 1 – outdoorFree!

  • Open all year
  • All ages welcome
  • Infinity pool
  • Beach umbrellas

Pool 2 – outdoorFree!

  • Open all year
  • All ages welcome
  • Pool/Beach towels

Spa

  • Kids' pool
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa lounge/Relaxation area
  • Spa facilities
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Solarium
  • Fitness center

Languages Spoken

  • English
  • Spanish

House rules
Grand Residences Riviera Cancun, All Inclusive takes special requests – add in the next step!

Check-in
From 4:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $500 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 25
Pets
Pets are not allowed.
Cards accepted at this property
American ExpressVisaMastercard Cash is not accepted

The fine print
Must-know information for guests at this property

There is a free transfer to and from the airport. Please inform the property in advance if you want to use the service.

Please consider that Ocean View Suites offer partial views of the sea.

Please note that guests staying on a Saturday night may need to change rooms. Grand Residences by Royal Resorts will work to avoid this scenario, but when necessary, management will work directly with the guest to streamline this process.

At least one of the guests registered in each villa must be over 25 years old and will be accountable for the rest of the villa's occupants.

The name on the credit card used for payment must match the name of one of the guests on the reservation. Please note that you will be asked to present the same credit card and Government-issued photo identification at check-in for incidental charges.

All reservations will be subject to the payment of an environmental tax, the cost of this tax will be MX $31.12 Prices are in Mexican pesos and per night payable directly at the hotel reception at the time of check out.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

A damage deposit of $500 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Grand Residences Riviera Cancun, All Inclusive

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The nearest beach is 500 feet from Grand Residences Riviera Cancun, All Inclusive. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Grand Residences Riviera Cancun, All Inclusive is popular with guests booking family stays.

  • The prices at Grand Residences Riviera Cancun, All Inclusive may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Grand Residences Riviera Cancun, All Inclusive is 1.8 miles from the center of Puerto Morelos. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Grand Residences Riviera Cancun, All Inclusive include:

    • Suite
    • Villa

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Grand Residences Riviera Cancun, All Inclusive on this page.

  • Grand Residences Riviera Cancun, All Inclusive offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Massage
    • Playground
    • Game room
    • Ping-pong
    • Tennis court
    • Golf course (within 2 miles)
    • Solarium
    • Kids' club
    • Beachfront
    • Tennis equipment
    • Movie nights
    • Beach
    • Personal trainer
    • Beauty services
    • Themed dinners
    • Swimming pool
    • Live music/Performance
    • Facial treatments
    • Bike tours
    • Waxing services
    • Cooking class
    • Makeup services
    • Hair treatments
    • Manicure
    • Pedicure
    • Haircut
    • Hair coloring
    • Hairstyling
    • Body treatments
    • Spa facilities
    • Private beach area
    • Spa lounge/Relaxation area
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Entertainment staff
    • Fitness
    • Yoga classes
    • Fitness classes

  • Check-in at Grand Residences Riviera Cancun, All Inclusive is from 4:00 PM, and check-out is until 11:00 AM.

  • Guests staying at Grand Residences Riviera Cancun, All Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Continental
    • American
    • Buffet
    • À la carte

  • Grand Residences Riviera Cancun, All Inclusive has 3 restaurants:

    • Flor de Canela
    • El Faro Grill
    • Heaven Beach Bar and Grill