Name: Grand Riviera Princess - All Inclusive
Address: Prolongacion 5 Avenida Manzana 20 Lote 006, 77710 Playa del Carmen, Mexico, Prolongacion 5 Avenida Manzana 20 Lote 006, Quintana Roo, 77710, Mexico
Rating: 8.6

Room Info & Price Facilities House Rules The Fine Print Our Guests’ Experiences (506)

Grand Riviera Princess - All Inclusive

Prolongacion 5 Avenida Manzana 20 Lote 006, 77710 Playa del Carmen, Mexico – Great location - show map

Traveler photo of Playa del Carmen by Juliette

United States of America · July 4, 2016

Lock in a great price for Grand Riviera Princess - All Inclusive – rated 8.6 by recent guests!

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Pretty nice hotel, great beach, great service, excellent pools, nice rooms. Hotel is gigantic.

Ellery, United States of America

Lots of different pools and areas to choose from for a relaxation

Lewis, United Kingdom

Coffee was great. Because I'm a little bit picky not enough food choices for me.

Frances, United States of America

The staff was so friendly and welcoming. The drinks are extra good. I advise to get a platinum suite!

Samantha, United States of America

Beautiful room in amazing resort with all the facilities you require at your fingertips. We started off our honeymoon here, relaxing by the pool bar with live entertainment, dancing at the foam party on the beach, dining at all the restaurants, treating ourselves at the ice-cream parlour and more. This is my second time at this resort and I'd definitely recommend a stay here.

Fiorella, Australia

The swim out suites were awesome. Great poolside and nightly entertainment. Beach was large and sandy, (with just a small area - about three feet wide - as you entered the water where small pebbles would settle).

Debbie, United States of America

Everything is very good . Hotel . Staff . And food .

Jose, United States of America

Platinum upgrade was great. Bar service and snacks in lobby were fantastic. We loved hanging our st chill out bar area and on the beach

Lisa, United States of America

Beautiful grounds. All buffets filled with variety and all delicious.

Lisa, United States of America

The facilities were clean, the food was pretty good, drinks were great!, and the staff were so friendly and helpful! It was amazing.

Marnelle, United States of America

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Experience World-class Service at Grand Riviera Princess - All Inclusive

One of our top picks in Playa del Carmen.

This property is a 12-minute walk from the beach. Located on the beautiful Riviera Maya, this 5-star resort is 5.6 miles from downtown Playa del Carmen. The beachfront resort features 12 swimming pools some with internal hot tubs and spacious suites with a private balcony.

Guests of the Grand Riviera Princess-All Inclusive can relax at Spa Princess, offering body and hair treatments. Active guests will enjoy the state-of-the-art fitness center and 6 tennis courts and 2 paddle courts.

With 2 international Main Buffets and 7 a la carte restaurant on-site, guests of Grand Riviera Princess can enjoy a variety of cuisine, from Swiss specialties at La Fondue to Asian dishes at Miso. The 9 bars, including Tequila poolside bar, offers cocktails and beer throughout the property. A 24 hours Sport Bar is also included.

A flat-screen satellite TV and a fully-stocked minibar are standard in every modern suite at Grand Riviera. All suites include a sofa bed and marble bathroom. Many suites include a spa bath.

El Cameleon Golf Club is 2.5 miles from the resort. Cancun International Airport is a 45-minute drive away.

Couples in particular like the location – they rated it 8 for a two-person trip.

We speak your language!

Grand Riviera Princess - All Inclusive has been welcoming Booking.com guests since Jun 15, 2010
Hotel Chain : Princess

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Most Popular Facilities

Free WiFi

Free Parking

Family Rooms

Restaurant

Fitness Center

Spa

Good for couples – they rated the facilities 9 for two-person stays.

Currency Exchange: Need local currency? This property has currency exchange on site.

Guests Love...

“great pool area”
78 related reviews

“excellent quality of food”
46 related reviews

“wonderful staff”
37 related reviews

Top Location: Highly rated by recent guests (8.4)

Breakfast Info

Buffet

Free Private Parking Available On Site

Activities:

Tennis Court

Fitness Center

Game Room

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Rooms

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Children

Fits	Room Type
	Family Club Room 1 king bed and 1 bunk bed or 2 full beds and 1 bunk bed	Show prices
댴 Private bathroom Room Size: 592 ft² This family room features a balcony, tile/marble floor and minibar. Room Facilities: Minibar, Shower, Safe, Telephone, Air conditioning, Hairdryer, Iron, Balcony, Spa tub, Ironing facilities, Fan, Toilet, Bathroom, Satellite channels, Flat-screen TV, Tile/Marble floor, iPod dock, Coffee machine Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
+ Max adults: 2 Max children: 2 (up to 0 years of age)	Deluxe Junior Suite with Hot Tub (2 Adults + 2 Children) 1 king bed and 1 sofa bed	Show prices
댴 Private bathroom Room Size: 592 ft² This suite has a balcony, air conditioning and tile/marble floor. Room Facilities: Minibar, Shower, Safe, Telephone, Air conditioning, Hairdryer, Hot tub, Iron, Balcony, Spa tub, Radio, Ironing facilities, Sitting area, Fan, Toilet, Bathroom, Satellite channels, Flat-screen TV, Tile/Marble floor Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
+ Max adults: 2 Max children: 1 (up to 0 years of age)	Deluxe Junior Suite (2 Adults + 1 Child) 1 king bed	Show prices
댴 Private bathroom Room Size: 592 ft² This suite has a balcony, spa bath and air conditioning. Room Facilities: Minibar, Shower, Safe, Telephone, Air conditioning, Hairdryer, Iron, Balcony, Spa tub, Radio, Ironing facilities, Sitting area, Fan, Toilet, Bathroom, Satellite channels, Flat-screen TV, Tile/Marble floor Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Room Selected at Check In 1 king bed and 1 sofa bed	Show prices
댴 Private bathroom Room Size: 592 ft² Please note that the room type and bed type will be allocated upon check-in. It may be a higher room category, but is subject to availability upon arrival. Room Facilities: Shower, Safe, Telephone, Air conditioning, Hairdryer, Hot tub, Balcony, Spa tub, Radio, Ironing facilities, Sitting area, Fan, Toilet, Bathroom, Satellite channels, Flat-screen TV, Tile/Marble floor Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
+ Max adults: 2 Max children: 2 (up to 0 years of age)	Deluxe Junior Suite (2 Adults + 2 Children) 2 king beds	Show prices
댴 Private bathroom Room Size: 592 ft² This suite has a balcony, air conditioning and tile/marble floor. Room Facilities: Minibar, Shower, Safe, Telephone, Air conditioning, Hairdryer, Iron, Balcony, Ironing facilities, Fan, Toilet, Bathroom, Satellite channels, Flat-screen TV, Tile/Marble floor Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Deluxe Junior Suite with Pool Access 1 king bed and 1 sofa bed	Show prices
댴 Private bathroom Room Size: 592 ft² This suite has either a king bed or 2 double beds and vs direct access to the pool area. Please note that this room type only accepts children over 13 years old. Room Facilities: Minibar, Shower, Safe, Telephone, Air conditioning, Hairdryer, Iron, Balcony, Radio, Ironing facilities, Sitting area, Fan, Toilet, Bathroom, Satellite channels, Flat-screen TV, Tile/Marble floor Someone just booked this Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Family Club - Pool Access 1 king bed and 1 bunk bed or 2 full beds and 1 bunk bed	Show prices
댴 Private bathroom Room Size: 592 ft² This family room features a balcony, tile/marble floor and iPod dock. Room Facilities: Minibar, Shower, Safe, Telephone, Air conditioning, Hairdryer, Iron, Balcony, Spa tub, Ironing facilities, Fan, Toilet, Bathroom, Satellite channels, Flat-screen TV, Tile/Marble floor, iPod dock, Coffee machine Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Junior Suite 1 king bed and 1 sofa bed	Show prices
댴 Private bathroom Room Size: 506 ft² Please note, up to 2 children are allowed to occupy this room with parents. Room Facilities: Minibar, Shower, Safe, Telephone, Air conditioning, Hairdryer, Iron, Balcony, Radio, Ironing facilities, Sitting area, Fan, Toilet, Bathroom, Satellite channels, Flat-screen TV, Tile/Marble floor Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Deluxe Junior Suite with Hot Tub 1 king bed and 1 sofa bed	Show prices
댴 Private bathroom Room Size: 592 ft² This suite features a spa tub. Please note up to 2 children are allowed to stay in this room with parents. Room Facilities: Minibar, Shower, Safe, Telephone, Air conditioning, Hairdryer, Hot tub, Iron, Balcony, Spa tub, Radio, Ironing facilities, Sitting area, Fan, Toilet, Bathroom, Satellite channels, Flat-screen TV, Tile/Marble floor Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Platinum Suite 1 king bed and 1 sofa bed	Show prices
댴 Private bathroom Room Size: 657 ft² Spacious suite features: - spa bathtub - Platinum Lounge access, offering private pool with butler service - 1 specially arranged dinner with live music - discounts on spa treatments and at local golf courses. Please note that 1 child can be accommodated in the Platinum Suite with parents. Room Facilities: Minibar, Shower, Safe, Telephone, Air conditioning, Hairdryer, Iron, Balcony, Bathrobe, Spa tub, Radio, Ironing facilities, Sitting area, Fan, Toilet, Bathroom, Slippers, Satellite channels, Flat-screen TV, Tile/Marble floor, Executive Lounge Access Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Laguna Villa Suite 1 king bed and 1 sofa bed	Show prices
댴 Private bathroom Room Size: 700 ft² Features: - spa bathtub - 1 Spa package per guest - Platinum Lounge access, offering a private pool and butler service. Please note, children cannot be accommodated in the Laguna Villa Suite. Room Facilities: Tea/Coffee maker, Minibar, Shower, Safe, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Iron, Balcony, Spa tub, Radio, Ironing facilities, Sitting area, Fan, Toilet, Bathroom, Satellite channels, Cable channels, Flat-screen TV, Tile/Marble floor, Executive Lounge Access Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children

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508 independent reviews

The staff speaks English

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One of our top picks in Playa del Carmen

Area Info – Great location - show map

Closest Landmarks

Church of Guadalupe 2.6 miles
Kool Beach Club 3.5 miles
Plaza Quinta Alegria 3.9 miles
ADO International Bus Station 4.3 miles
Disabled-friendly beach 4.4 miles
Playa del Carmen Maritime Terminal 4.4 miles
Rio Secreto 9.1 miles

Closest Airports

Cozumel Airport 13 miles
Cancun Airport 27.4 miles

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12 Restaurants On Site

Buffet Restaurant Green

Menu: Buffet

Food: International

Open for: Breakfast, Lunch, Dinner
Buffet Restaurant Orange

Menu: Buffet

Food: International

Open for: Breakfast, Lunch, Dinner
Grill Restaurant La Vaqueria

Menu: À la carte

Food: Grill/BBQ

Open for: Dinner

Italian Restaurant Mama Mia

Menu: À la carte

Food: Italian

Open for: Dinner
Snack Sunset Restaurant

Menu: Buffet

Food: International

Open for: Breakfast, Lunch
Snack Riviera Restaurant

Menu: Buffet

Food: International

Open for: Breakfast, Lunch

Swiss Thematic Restaurant La Fondue

Menu: À la carte

Food: European

Open for: Dinner
Asiatic Restaurant Miso

Menu: À la carte

Food: Asian

Open for: Dinner
Seafood Restaurant Las Olas

Menu: À la carte

Food: Seafood

Open for: Dinner

International Gourmet Restaurant Le Fleur

Menu: À la carte

Food: International

Open for: Dinner
Chill Out Restaurant

Menu: À la carte

Open for: Dinner
Mexican Restaurant La Hacienda

Menu: À la carte

Food: Mexican

Open for: Dinner

Good to Know

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

Up to two children from 3 to 12 year are charged 25 % of the room stay per night when using existing beds.

There is no capacity for extra beds in the room.

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

Pets

Pets are not allowed.

Cards accepted at this property

Hover over the cards for more info.

Or, take a look at these appealing alternatives:

The Reef Playacar - All Inclusive has a location score of 9
The Royal Playa del Carmen-All Inclusive - Adults Only has a review score of 9.3

See the best hotels in Playa del Carmen, based on 41,306 verified hotel reviews on Booking.com.

The Fine Print

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

See all guest reviews for Grand Riviera Princess - All Inclusive

Newest Reviews for Grand Riviera Princess - All Inclusive

July 18, 2017

Sonia
United States of America
3.3

“Great beach but awful service ( security, front desk, housekeeper)”
- • Leisure trip
- • Family with young children
- • Deluxe Junior Suite with Hot Tub
- • Stayed 8 nights
- • Submitted from a mobile device
눉The housekeeping service, the food was ok, everything is double or triple the price on what they sell you, THE BEDS they are hard as a rock, to go in and out of the resort they have to see your wrist bands and all of the passengers that are traveling with you on the same car, if anyone is dropping you off at the resort they won't let you in you have to be dropped off at the gate area and WALK to your room, they call you to see if you let someone in to your room then tell you they are going to charge you bc they spend more 15 minutes to get out the property or room! Which wasn't true and it takes you at least 15 minutes to get to your room.!! They were being over reacting with us at least.
눇The pools and the beach!
July 17, 2017

Abby
United States of America
9.2

“Loved the Villas!”
- • Leisure trip
- • Couple
- • Platinum Suite
- • Stayed 5 nights
- • Submitted from a mobile device
눉Buffet was just okay- all the restaurants were good though.
눇We decided to upgrade to the Villas. Totally worth it. There is a concierge just for the Villas- Molly. She was amazing and helped us book all our reservations for the hotel. There was a waitress- Margarita, who never let our drinks run out - and even came around with a cart with sandwiches and nachos at noon!! We had our own bar at the villa pool- "bar Villas" and Hector and Pedro were so great!!! The staff was fantastic - I would love to go back!
July 17, 2017

Ellery
United States of America
9.6

“Two years in a row”
- • Leisure trip
- • Family with young children
- • Deluxe Junior Suite with Hot Tub
- • Stayed 7 nights
- • Submitted from a mobile device
눉Food quality could be better
눇Pretty nice hotel, great beach, great service, excellent pools, nice rooms. Hotel is gigantic.
July 17, 2017

Lewis
United Kingdom
9.6

Exceptional
- • Group of friends
- • Deluxe Junior Suite with Hot Tub
- • Stayed 2 nights
- • Submitted from a mobile device
눉No slippers or dressing gown in a 5 star
눇Lots of different pools and areas to choose from for a relaxation
July 15, 2017

Ab
United Kingdom
5.8

“Restaurants disappointed.”
- • Leisure trip
- • Family with young children
- • Deluxe Junior Suite with Hot Tub
- • Stayed 5 nights
눉Restaurants are rather poor. Definitely one of the weakest points. Need to book the (all-inclusive) restaurants many days in advance! When we finally were in the restaurants they were almost empty. The hotel is clearly trying to avoid people coming to the restaurants and rather go to the buffet restaurant (no booking required). But both types of restaurants were extremely disappointing. Staff leaves room doors open when cleaning which results in many new mosquitoes entering the room every single day.
July 12, 2017

Anonymous
United Kingdom
10

“Paradise”
- • Leisure trip
- • Couple
- • Deluxe Junior Suite with Hot Tub
- • Stayed 7 nights
- • Submitted from a mobile device
눇Everything was perfect! Staff were very friendly and accomdating.
July 11, 2017

Frances
United States of America
10

“Excellent resort...beautiful grounds”
- • Leisure trip
- • Group of friends
- • Deluxe Junior Suite with Hot Tub
- • Stayed 6 nights
- • Submitted from a mobile device
눉Not any authentic mexican food.
눇Coffee was great. Because I'm a little bit picky not enough food choices for me.
July 10, 2017

Anonymous
United States of America
8.3

Very Good
- • Leisure trip
- • Group of friends
- • Platinum Suite
- • Stayed 7 nights
눉One of our suites had a problem with the toilet. The same suite had a hot tub on the balcony that was non operational. I reported it twice to be told it would be fixed but we were there 8 days and never had use of this hot tub. That was disappointing considering that was a feature we paid for and reported as broken twice.
눇The staff is always exceptional.
July 7, 2017

Samantha
United States of America
10

“Great Birthday trip”
- • Leisure trip
- • Couple
- • Platinum Suite
- • Stayed 4 nights
눉The Last day we tried to have some seafood at the seafood restaurant on site and it literally was a horrible idea. It was undercooked and our stomachs turned for an entire week.
눇The staff was so friendly and welcoming. The drinks are extra good. I advise to get a platinum suite!
July 3, 2017

Megan
United States of America
2.9

“Horrible ”
- • Leisure trip
- • Family with young children
- • Platinum Suite
- • Stayed 7 nights
- • Submitted from a mobile device
눉I don't know how this is rating this a 2.9 Beds are as hard as a rock. Ants in our room everyday I got so sick from the food I had to go to the hospital. Then my husband MADE them discharge me so we could get back to the states. One I was back I was in the hospital for 2 days due to dehydration. 10 bags of saline and 2 bags of potassium. There were A LOT of people that got sick. It was absolutely horrible.
눇The dr at the resort was very kind, but once I got to the hospital in Mexico it was awful.
June 26, 2017

Eduardo
United States of America
8.3

Very Good
- • Leisure trip
- • Couple
- • Laguna Villa Suite
- • Stayed 5 nights
- • Submitted from a mobile device
눉The main concierge was the worst of our stay.
눇The staff and service were great. Privacy was also very good in the villa sections.
June 26, 2017

Fiorella
Australia
9.6

“Honeymooning at Grand Riviera”
- • Leisure trip
- • Couple
- • Deluxe Junior Suite with Pool Access
- • Stayed 8 nights
- • Submitted from a mobile device
눇Beautiful room in amazing resort with all the facilities you require at your fingertips. We started off our honeymoon here, relaxing by the pool bar with live entertainment, dancing at the foam party on the beach, dining at all the restaurants, treating ourselves at the ice-cream parlour and more. This is my second time at this resort and I'd definitely recommend a stay here.
June 24, 2017

Debbie
United States of America
9.6

“Large beautiful resort”
- • Leisure trip
- • Group of friends
- • Deluxe Junior Suite with Hot Tub
- • Stayed 5 nights
- • Submitted from a mobile device
눉Restaurant reservations a hassle...limited availability, at least for non Platinum guests. But they were good if you got in.
눇The swim out suites were awesome. Great poolside and nightly entertainment. Beach was large and sandy, (with just a small area - about three feet wide - as you entered the water where small pebbles would settle).
June 23, 2017

Jose
United States of America
10

Exceptional
- • Leisure trip
- • Family with young children
- • Deluxe Junior Suite with Hot Tub
- • Stayed 7 nights
- • Submitted from a mobile device
눉I didnt like that you have too have a passport in order to check in and there visa mastercard service is bad. If u want to play cash the dollars have too be intact no ripped bills ,writing , wrinkled. If u dont have that you wont be able to check in.
눇Everything is very good . Hotel . Staff . And food .
June 22, 2017

Anonymous
United States of America
7.1

Good
- • Leisure trip
- • Group of friends
- • Deluxe Junior Suite with Hot Tub
- • Stayed 3 nights
눉Food was terrible, cocktails were weak.
눇Staff was very friendly, property was beautiful.

Grand Riviera Princess - All Inclusive

Experience World-class Service at Grand Riviera Princess - All Inclusive

Most Popular Facilities

Guests Love...

Lock in a great price for your upcoming stay

Availability

6 Reasons to Choose Grand Riviera Princess - All Inclusive

See availability Area Info – Great location - show map

Closest Landmarks

Closest Airports

Buffet Restaurant Green

Buffet Restaurant Orange

Grill Restaurant La Vaqueria

Italian Restaurant Mama Mia

Snack Sunset Restaurant

Snack Riviera Restaurant

Swiss Thematic Restaurant La Fondue

Asiatic Restaurant Miso

Seafood Restaurant Las Olas

International Gourmet Restaurant Le Fleur

Chill Out Restaurant

Mexican Restaurant La Hacienda

See availability Resort Facilities at Grand Riviera Princess - All Inclusive Great facilities! Review score, 8.5

Most Popular Facilities

Outdoors

Pool and Spa

Pets

Activities

Food & Drink

Internet

Parking

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Newest Reviews for Grand Riviera Princess - All Inclusive

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Lewis

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Anonymous

Frances

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Samantha

Megan

Eduardo

Fiorella

Debbie

Jose

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Area Info – Great location - show map

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