About this property
Amid the tropical beauty that embraces the Riviera Maya and overlooking the Caribbean Sea, Grand Velas opens its doors to offer natural environments dedicated to pampering the senses and inviting you to reconnect with the carefree, yet sophisticated, Caribbean lifestyle. Discover the flavors our chefs create in each dish; indulge in rituals that rescue ancestral wellness techniques at SE Spa; enjoy fun family moments with our endless activities, and relish dream-like couples’ moments. Grand Velas Riviera Maya is the background and you are the author of every experience to redefine the meaning of luxury.
Couples in particular like the location – they rated it 9.5 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Guest reviews
Categories:
Select topics to read reviews:
Guests who stayed here loved
- Joseph
United States“Super friendly staff. Grand Class suites were awesome. Food and drinks were good. The entire property is spotless.” - Sebastiano
Italy“nice place nice venue, nice staff, good food amazing place where to relax and to enjoy with small kids and family, would love to go back again there” 
Pieter
Belgium“Great relaxing place, amazing food and facilities. Super friendly and helpful staff. Fantastic pools and scenery. Very recommended!”- Anonymous
United Kingdom“the venue is amazing and all the staff where very welcoming, engaging and genuinely cared about how your stay is to see if there is anything they can do better.” - Yuriko
Mexico“La atención del personal, amenidades, instalaciones.” - Nuria Mexico“El servicio es maravilloso, el Hotel está divino, la comida deliciosa”
- Semby10
France“Le personnel très serviable et sympathique. Les restaurants gastronomiques Les équipements” - Irene
Argentina“Todo! La playa, la gente que nos atendió en el hotel, la habitacion” - Silvia Mexico“TODO accesible, limpio, lujoso y confortable y muy amables los trabajadores”
Area info
Restaurants
- Piaf
- CuisineFrench
- Open forDinner
- AmbienceRomantic
- Frida
- CuisineMexican
- Open forDinner
- AmbienceTraditional
- Azul
- CuisineInternational
- Open forBreakfast • Brunch • Lunch • Dinner
- Bistro
- CuisineInternational
- Open forBreakfast • Brunch • Lunch • Dinner
- Cocina de Autor
- Open forDinner
- AmbienceModern
- Lucca
- CuisineItalian • Mediterranean
- Open forDinner
- AmbienceRomantic
- Sen Lin
- CuisineChinese • Japanese • Korean • Thai • Vietnamese • Asian
- Open forDinner
- AmbienceModern
- Chaká
- CuisineMexican
- Open forDinner
- AmbienceFamily-friendly
House rules
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.
The fine print
Restaurants:
PIAF Frech Cuisine & COCINA DE AUTOR Creative, evolutionary cuisine for ages 12 and over in selected seatings.
BISTRO International cuisine for ages 16 and over.
Please note that reservations and dress code are required for Gourmet Restaurants: no shorts, sleeveless t-shirts, trainers or sandal. All restaurants and inside bars require appropriate attire for admittance and no bare feet or wet clothing.
Please note that some rooms are located about 0.6 mi from the beach.
There is an additional nightly charge to guarantee connecting rooms.
Payment has to be made directly at the property upon arrival.
Connecting rooms are subject to availability.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Grand Velas Riviera Maya - All Inclusive of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
