Get the celebrity treatment with world-class service at Our Habitas Bacalar

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Facing the beachfront, Our Habitas Bacalar offers 5-star accommodations in Bacalar and has a garden, restaurant and bar. Featuring a tour desk, this property also provides guests with a sun terrace. The property has a 24-hour front desk, airport transportation, a concierge service and free WiFi throughout the property. The rooms come with air conditioning, and some rooms at the hotel have a balcony. All rooms feature a safety deposit box. The daily breakfast offers à la carte, American or vegetarian options. The nearest airport is Chetumal International Airport, 18 miles from Our Habitas Bacalar.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Our Habitas Bacalar has been welcoming Booking.com guests since Jul 21, 2021

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (9.5)

Breakfast Info

Vegetarian, Vegan, Gluten-free, American

Private parking at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
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Travel Sustainable Level 3
This property is making considerable investments and efforts towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.5
Facilities
9.5
Cleanliness
9.6
Comfort
9.7
Value for money
8.7
Location
9.5
Free WiFi
8.5
High score for Bacalar
Select topics to read reviews:

See what guests loved the most:

  • Asaf
    United States of AmericaUnited States of America
    Our time in Habitas Bacalar exceeded our expectations! The beautiful lagoon, decorated rooms, wild jungle, attentive staff, diverse program and excellent food - it was almost impossible to say goodbye.
  • Jason
    United States of AmericaUnited States of America
    Amazing location, food was outstanding… but the staff is the jewel in the crown. All of them friendly, knowledgeable and super attentive.
  • Jack
    United States of AmericaUnited States of America
    The location is simply stunning! Right on the edge of the beautiful Bacalar lake and surrounded by the forrest, you feel like you're almost in the middle of the jungle. The "rooms" (they're actually big tents) are spacious, comfortable, and very...
  • Lelia
    PanamaPanama
    Service, food, staff was very helpful. Quiet and exceptional view from the deck. The food has for everyone vegetarian, gluten free and all very tasty. Nice rooms, very clean and nice attentions.
  • Jose
    United States of AmericaUnited States of America
    The food is really good. Presentation and flavor PERFECT!
  • Margarita
    GermanyGermany
    The entire hotel is beautiful, clean and staff are very friendly. The location is incredible and Very quiet with no neighboring hotels to be heard. great Yoga offering reception always available via WhatsApp
  • Sheri
    United States of AmericaUnited States of America
    beautiful property, super friendly and helpful staff, quiet location
  • Dawn
    United States of AmericaUnited States of America
    Location on the lagoon. The staff were friendly and did everything to make our visit perfect. The food and drinks were some of the best I have had.
  • Kris
    United States of AmericaUnited States of America
    in sync with the lagoon architecturally. the dock is the best place to hangout. nice restaurant
  • Guest
    United States of AmericaUnited States of America
    Beautiful spot on the lake, feels like you’re transported to another world once you’re beyond the gates. The team working there is extremely kind and attentive, and the food is excellent.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • How do you get to the Hotel... assuming landing at Cancun Airport

    Hi, we work with a transportation company that can provide you with the transportation service. If you like I can send you all the information, if you..
    Answered on 11 February 2022
  • Hello, can we rent paddle boards at the premise without a tour? And hoe much would it be?

    Hello! We have kayaks and paddle boards available without cost for our guests from 9 am to 5 pm.
    Answered on 4 October 2022
  • Hi, do you provide complimentary shuttle service from Chetumal Airport? I would like to know any transportation service to Cancun too.

    Hello! We provide transportation service from Chetumal or Cancun at an additional cost depending the type of vehicle
    Answered on 27 March 2023
  • Hi. looking to book this hotel but need to confirm we can get a transfer to Cancun airport at 3.30am pls can you share transportation details thanks

    Hello! We are happy that you want to stay with us. We have transportation from here to Cancun Airport with extra cost.
    Answered on 6 October 2022
  • Is the weather nice in September?

    The weather on September is good but it's rainy season, so it may vary depending on the days. It's a tropical weather all the year.
    Answered on 11 September 2023
  • I would like to receive a brochure of the experiences and prices. Is that available to send?

    Hello! In order to send all the information, you can write us directly
    Answered on 17 December 2022
  • Still looking?

Hotel area info *

Restaurants
1 Restaurant On Site

  • Siete
    • Cuisine
      Mexican
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambience
      Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Amenities of Our Habitas Bacalar
Great facilities! Review score, 9.5

Most popular amenities
  • Beachfront
  • Private Parking
  • Free WiFi
  • Airport shuttle
  • Restaurant
  • Non-smoking rooms
  • Spa
  • Bar
  • Private beach area
Bathroom
  • Free toiletries
  • Bathrobe
  • Hairdryer
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Private beach area
  • Balcony
  • Garden
Activities
  • Live music/Performance
  • Themed dinners
    Additional charge
  • Movie nights
  • Beach
  • Snorkeling
    Additional charge
Food & Drink
  • Special diet meals (on request)
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs $10 per day.
    Services
    • Shuttle service
      Additional charge
    • Daily housekeeping
    • Concierge
    • Baggage storage
    • Tour desk
    • Laundry
      Additional charge
    • Airport shuttle
      Additional charge
    • 24-hour front desk
    Front Desk Services
    • Invoice provided
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Key card access
    • Key access
    • 24-hour security
    • Safe
    General
    • Adults only
    • Designated smoking area
    • Air conditioning
    • Smoke-free property
    • Non-smoking rooms
    Spa
    • Fitness classes
    • Yoga classes
    • Full-body massage
    • Hand massage
    • Head massage
    • Couples' massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/Wellness packages
    • Spa facilities
    • Beach umbrellas
    • Beach chairs/Loungers
    • Massage
      Additional charge
    • Spa
      Additional charge
    Languages Spoken
    • English
    • Spanish

    House rules

    Our Habitas Bacalar takes special requests – add in the next step!

    Check-in

    From 3:00 PM to 12:00 AM

    Check-out

    Available 24 hours

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children not allowed.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Mastercard Visa Discover American Express Cash is not accepted Our Habitas Bacalar accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print

    When booking more than 2 rooms, different policies and additional supplements may apply.

    FAQs about Our Habitas Bacalar

    • The prices at Our Habitas Bacalar may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Our Habitas Bacalar is 5 miles from the center of Bacalar. All distances are measured in straight lines. Actual travel distances may vary.

    • Our Habitas Bacalar has 1 restaurant:

      • Siete

    • Check-in at Our Habitas Bacalar is from 3:00 PM, and check-out is until 12:00 PM.

    • Guests staying at Our Habitas Bacalar can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

      Breakfast option(s) include:

      • Vegetarian
      • Vegan
      • Gluten-free
      • American
      • À la carte

    • Our Habitas Bacalar offers the following activities/services (charges may apply):

      • Spa
      • Massage
      • Snorkeling
      • Beachfront
      • Spa/Wellness packages
      • Themed dinners
      • Hand massage
      • Spa facilities
      • Couples' massage
      • Beach
      • Yoga classes
      • Private beach area
      • Neck massage
      • Movie nights
      • Full-body massage
      • Live music/Performance
      • Head massage
      • Fitness classes
      • Back massage
      • Foot massage

    • Room options at Our Habitas Bacalar include:

      • Double