Everything. First-clase service since the first moment at arrival until check-out.

Rodrigo Mexico

beautiful property and spotlessly clean. staff are fantastic and the area is really great.

James United Kingdom

This hotel is by far and away the best experience I've had in any hotel in my life (and I've travelled ALOT). Yes, this hotel is absolutely beautiful - the photos truly represent what you get. Yes, Coyoacan is a stunning neighbourhood with food, museums and amazing sights. But what truly makes the difference is Cristian and his family who own and operate this hotel. From before we even arrived in CDMX, Cristian was available via WhatsApp and helped with recommendations and excursion bookings. Our flight in was extremely delayed, Cristian stayed back late to welcome us personally. I was unwell, Cristian offered to personally escort me to the hospital And assist with the language barrier. My wife's luggage was lost, Cristian managed the process of getting it back. Right up to the last minute where his lovely sister helped us getting our bags into our taxi, this experience was perfect. And all of this was done so humbly. Book this hotel, you won't regret it.

Tom Russia

If you want to feel at home, this is the right place . Beautiful room, fantastic , friendly,polite, helpful and kind staff, clean 100% in and out . It is located in Coyoacán center. Perfect place to start your journey in Mexico. Markets ,museums, attractions walking distance , Coyoacán is a place to walk . It was just Perfect.

Alfredo Netherlands

From the moment you walk in behind the non assuming facade you are welcomed with such hospitality. The interior is stylish and luxurious. The front of staff all excellent and speak great English. Cesar was wonderfully helpful and full of recommendations for food places and tours. Well worth the price for a slice of luxury in a lovely town.

Penny Australia

location was perfect, we stayed in the terrace room and it was lovely. staff were so helpful and arranged in room massages and laundry for us.

Megan United Kingdom

This is quite simply one of the nicest places I've ever stayed! From the moment I arrived, the staff made me feel completely welcome in their gorgeous boutique. My room was beautifully designed, with fantastic attention to detail and the most comfortable bed I have slept in for a long time with a high quality mattress, pillows and sheets. The location was perfect for exploring the local area and with a quick airport transfer time, and I felt completely safe as a solo, female traveller. Thank you for the most wonderful stay- you made my brief time in Mexico City a dream :)

Ella United Kingdom

I’d say we had the warmest welcome we’ve ever encountered when arriving to H21, Claudia offered to help us with our bags, shown us around the hotel and provided all the best information on the area. The boutique hotel is ideally located on a very safe street in Coyoacan, a stones throw away from the square and right next to great coffee shops and restaurants. Super clean and very fair price for what you get. Highly recommend 👍🏼👍🏼👍🏼

Adam United Kingdom

H21 is a beautiful and peaceful hotel, and a perfect location for exploring Coyoacan. My room was gorgeous and impeccable, and one of the most comfortable beds I have slept in! I will definitely return!

Jaclyn Mexico

The location is almost secret, modern and very close to one of the most traditional and bohemian areas of Mexico City. The staff is very friendly as super helpful.

Fernanda Netherlands