Name: Hacienda Morelos Beachfront Hotel
Address: Av. Rafael Melgar lote 5 MZA 2 SMZA 1, 77580 Puerto Morelos, Mexico, Av. Rafael Melgar lote 5 MZA 2 SMZA 1, Quintana Roo, 77580, Mexico
Rating: 7.8

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Facilities
House Rules
Guest Reviews (534)

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Hotel Hacienda Morelos Beachfront Hotel

Beachfront. Property is on or right next to the beach. Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

Av. Rafael Melgar lote 5 MZA 2 SMZA 1, 77580 Puerto Morelos, Mexico –

“Excellent location. Walk to everything you need. Brand new beautiful grocery store directly across the street. Hotel was clean, staff was friendly. My patio room opened right to the pool. ”

Stephanie

United States of America

“It is situated right on the beach and has a beautiful pool to enjoy. The staff is AMAZING and they have been so good while we stayed on the property. Best place I have stayed in years!”

Hijabones

“Best location ever !!!! Back side at lovely pool which is an inch away from the beach which hosts the dining front and leads the way to all other restaurants. Front is ACROSS the street to most fab supermarket which has EVERYTHING down to sushi and Liquer of every kind inclusive of good wine & great brews which is not easy to find in small places “Carib” style. Staff is wonderful tries speaking your language best they can. Town is 3 min walk from supermarket. U don’t need a car or even shoes. Yes there is seaweed but if you love the ocean you will find pockets without, beach umbrellas and palapas, amazing food throughout - comes out daily outta ocean. 26 min from airport. No luxury but everything u need to chill well. I’m very grateful & ready to go back ... ”

Aggie

“I liked the location very much. I appreciated the friendly helpful staff. I liked the live Latin music. I also liked the beach chairs with shade & the shower to rinse off on the beach.”

Pablo

See all guest reviews for Hacienda Morelos Beachfront Hotel

Newest Reviews for Hacienda Morelos Beachfront Hotel

Reviewed: August 25, 2019

Tiffany
United States of America
7.1

“Great. I’d go again.”
- • Leisure trip
- • Group
- • Stayed 7 nights
- • Submitted from a mobile device
Needs a mini fridge and microwave in the room. There is a grocery store across the street.
Great location.

Stayed in August 2019
Reviewed: August 20, 2019

Stephanie
United States of America
8.8

Excellent
- • Leisure trip
- • Couple
- • Stayed 7 nights
- • Submitted from a mobile device
They allow anyone who "buys anything" to use the pool and other facilities for free. While I paid 800 dollars for my patio room, there were random "guests" using all the amenities I had to pay for. Also amenities are sparse. No in room fridge or microwave. Bed was hard as a rock.
Excellent location. Walk to everything you need. Brand new beautiful grocery store directly across the street. Hotel was clean, staff was friendly. My patio room opened right to the pool.

Stayed in August 2019
Reviewed: August 7, 2019

Adrian
France

3 helpful votes
7.9

“Busy family hotel on the beach.”
- • Leisure trip
- • Family with young children
- • Stayed 1 night
Unfortunately our rooms were in separate buildings which isn't great for a family who want to be near each other.
Lovely location, just on the beach and easy walking distance to shops and restaurants in the town. Nice pool, although it was very busy. Staff were friendly and helpful.

Stayed in July 2019
Reviewed: July 31, 2019

Lilijana
Slovenia
6.7

“Rooms are clean, but other facilities not in a good shape.”
- • Leisure trip
- • Group
- • Stayed 1 night
- • Submitted from a mobile device
Rooms are clean, but other facilities not in a good shape.
Good location

Stayed in July 2019
Reviewed: July 17, 2019

Ferenc
Netherlands
7.5

“With minor improvements could be an excellent value for money .”
- • Leisure trip
- • Couple
- • Stayed 3 nights
- • Submitted from a mobile device
Breakfast is very very limited options , some stuff members speak good English some don’t .
Location is excellent and facilities clean as well .

Stayed in July 2019
Reviewed: July 16, 2019

Kevin
Trinidad and Tobago
7.5

“Stay was great nevertheless and looking forward to visiting again.”
- • Leisure trip
- • Couple
- • Stayed 8 nights
- • Submitted from a mobile device
There were no floor matts in the room nor any iron.
The staff, especially Arturo.

Stayed in July 2019
Reviewed: July 5, 2019

Gina
United States of America
10

“Awesome place to relax!”
- • Leisure trip
- • Family with young children
- • Stayed 1 night
- • Submitted from a mobile device
Having to go back home...
I did like how the staff helped us and the town is Beautiful!!!

Stayed in July 2019
Reviewed: June 30, 2019

Anonymous
United States of America
9.6

Exceptional
- • Leisure trip
- • Couple
- • Stayed 3 nights
- • Submitted from a mobile device
The beds were hard and uncomfortable.
Beachfront property with a pool, live music and around the corner from a store and shopping. Staff was great and food was good.

Stayed in June 2019
Reviewed: June 26, 2019

Hijabones
United States of America
9.6

Exceptional
- • Leisure trip
- • Family with young children
- • Stayed 1 night
- • Submitted from a mobile device
The beds were very hard and uncomfortable to sleep on. I had a hard time getting comfortable at night.
It is situated right on the beach and has a beautiful pool to enjoy. The staff is AMAZING and they have been so good while we stayed on the property. Best place I have stayed in years!

Stayed in June 2019
Reviewed: June 23, 2019

Juanita
United States of America
10

Exceptional
- • Leisure trip
- • Solo traveler
- • Stayed 6 nights
- • Submitted from a mobile device
Everything, everyone!! Staff WONDERFUL!!
Everything stay there!!great location, beautiful view

Stayed in June 2019
Reviewed: June 13, 2019

Patrick
United States of America

1 helpful vote
9.2

Awesome
- • Leisure trip
- • Couple
- • Stayed 2 nights
- • Submitted from a mobile device
Beds were hard. Mattresses need a topper or be replaced.
Awesome location!

Stayed in June 2019
Reviewed: June 7, 2019

Leonard
United States of America
10

Exceptional
- • Leisure trip
- • Couple
- • Stayed 2 nights
- • Submitted from a mobile device
Everyone was very welcoming and friendly. The staff was great! We will stay here again next visit.

Stayed in June 2019
Reviewed: June 4, 2019

Laura
United Kingdom
5.4

“A logistical nightmare and service below standards”
- • Business trip
- • Solo traveler
- • Stayed 1 night
At first it seemed like a good option, but here are a couple of things that changed my mind: - First: the hotel tariff was USD75, yet I got charged GBP 119. When I got to the hotel, they said that I had to sort that out with booking, not them - rather unhelpful and unclear. I am yet to recover my money... - Second: getting to the hotel was an issue on its own. I payed the hotel via paypal USD45 for a taxi shuttle offered by the hotel and send proof of receipt as requested. Yet the booking person at the hotel did not see my email and did not send the shuttle. -Third: upon arrival, the two people at the check-in counter were dealing with the same group of people who had arrived before me, so I had to wait until the group left to check in (roughly 15 minutes), when one of them could have been checkin one group and the other person checking me in. - Fourth: the room was on the third floor, no lift and no help offered by the staff to carry my bad three floors up - Fifth: exhausted as I was after a week of work, I decided to have a shower. The bathroom was in much less than desirable conditions: pubic hair from previous guests around, unclean in general. I will leave it to you to decide if this is the kind of experience that you want in Puerto Morelos.

Stayed in May 2019
Reviewed: May 30, 2019

Sean
United Kingdom
10

“We had a first class stay at a very good rate. We will return for sure”
- • Leisure trip
- • Group
- • Stayed 5 nights
- • Submitted from a mobile device
Nothing that we didn’t like
Very friendly and helpful staff. Beautiful room with amazing sea views Very good breakfast included

Stayed in May 2019
Reviewed: May 13, 2019

Pmvisitor
United States of America
6.3

“It's kind of a dump. But it's cheap and the location is the best.”
- • Leisure trip
- • Couple
- • Stayed 3 nights
Repair whats broken. Clean the pool. Stop people coming in for the day to unload thier childen in the pool, and put some soap in room please.
It's a diamond in the rough. Such Potential. Location A+. The hotel however.....needs some love.

Stayed in May 2019

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Hotel Hacienda Morelos Beachfront Hotel

Hacienda Morelos Beachfront Hotel

Most Popular Facilities

Bookers love...

Availability

Hotel surroundings

Restaurants & Markets *

Beaches in the Neighborhood

Closest Airports *

What Travelers Love About This Location

El Coyote Apache

4 reasons to choose Hacienda Morelos Beachfront Hotel

Why book with us?

Facilities of Hacienda Morelos Beachfront Hotel

Most Popular Facilities

Outdoors

Pets

Activities

Food & Drink

Internet

Parking

Transportation

Pool and Spa

Services

General

Languages Spoken

House Rules Hacienda Morelos Beachfront Hotel takes special requests – add in the next step!

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