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About this property

Comfortable Accommodations: Hacienda Valentina in Playa del Carmen offers family rooms with air-conditioning, private bathrooms, and garden or pool views. Each room includes a balcony, terrace, or patio, ensuring a pleasant stay. Exceptional Facilities: Guests enjoy a sun terrace, lush garden, and a year-round outdoor swimming pool. Free WiFi is available throughout the property, enhancing connectivity. Convenient Services: The hotel provides private check-in and check-out, a 24-hour front desk, concierge service, and a tour desk. Additional amenities include a shared kitchen, outdoor seating area, picnic area, and free on-site private parking. Prime Location: Located 19 mi from Cozumel International Airport, Hacienda Valentina is near Playacar Beach (1.2 mi), Playa del Carmen Maritime Terminal (2.5 mi), and Xel Ha (27 mi). Highly rated for its swimming pool, attentive staff, and security.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.3)

    • Free private parking available at the hotel


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Availability

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Room Type
Number of guests
 
1 full bed
1 twin bed
and
1 full bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • David
    Colombia Colombia
    Luis was always attentive to all I would have needed
  • Sandra
    United States United States
    We are repeat customers. Super clean grounds and room. Great hacienda style family run hotel. Pool was immaculate. The whole place is gated and super safe. The style is beautiful and traditional. Nearby is a great sub shop for meals if you don’t...
  • Sandra
    United States United States
    Everything is super clean. The location is convenient and safe. The owners and staff make you feel like family.
  • Lucia
    Canada Canada
    What a wonderful gem. We stayed at the hotel for a few nights over the December holiday. The hosts are wonderful. The swimming pool area is terrific and the outdoor kitchen conducive to cutting down on restaurant bills. Though we did realize, when...
  • Brenda
    United States United States
    This was a very cozy and welcoming place. The pool is very clean and comfortable it was literally just us 2 at that time. The garden is beautiful and great beautiful place to sit and relax the cave w/a little natural water pozo was amazing also...
  • Rehart
    United States United States
    The pool was was one and I liked the outside , it was full of history. People were so nice.
  • Sandra
    United States United States
    The property was beautiful. The pool was extremely well maintained and crystal clear. The room was reasonably sized. The bathroom was huge. The night manager greeted us personally as we parked. We bought a fantastic baguette sandwich one street...
  • Andreja
    Slovenia Slovenia
    The Hacienda is beautiful and the staff is very nice. we would surely recommend it and come again if we are near by. our children enjoyed pool and swam in the night as well so jat lag form Europe was easy to overcome!
  • Anne
    Denmark Denmark
    Staff is very nice and the rooms are also great. Nice chill vibe and beautiful garden with lots of plants.
  • Polliana
    United States United States
    Adorable grounds. Kind staff. They put a hammock up in our room for the kids and they loved it!

Hotel area info

House rules

Hacienda Valentina takes special requests – add in the next step!
Check-in
From 2:00 PM to 12:00 AM
Check-out
Available 24 hours
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 14 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
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