Hard Rock Hotel Cancun - All Inclusive
Hard Rock Hotel Cancun - All Inclusive
- Sea view
- Garden
- Pets allowed
- Swimming Pool
- Free WiFi
- Balcony
- Free parking
- Bath
- Air conditioning
- 24-hour front desk
Experience world-class service at Hard Rock Hotel Cancun - All Inclusive
Endless entertainment, activities and relaxation await guests at this exceptional oceanfront all-inclusive resort, located in Cancun's Hotel Zone and offering first-class accommodations, complete with a double hot tub and private balconies. The suites at Hard Rock Hotel Cancun All Inclusive feature free WiFi and free music streaming channels along with a fully stocked minibar with sodas, bottled water, juice & domestic beer Hard Rock Hotel Cancun All Inclusive provides guests with a large variety of luxurious amenities and facilities. Guests can enjoy a spacious outdoor pool overlooking the ocean, 2 on-site tennis courts and a full-service spa. There are also 5 gourmet restaurants located on-site, featuring a variety of international cuisine. With a kids and teen club, live nightly entertainment and organized tours of the area, guests of all ages can have an unforgettable stay at Hard Rock Hotel Cancun All Inclusive. On-site car hire service also makes nearby attractions, such as Chichen Itza, and Ek-Balam, easily accessible.
Couples particularly like the location — they rated it 9.0 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- 2 swimming pools
- Free WiFi
- Beachfront
- Airport shuttle
- Free parking
- Family rooms
- 5 restaurants
- Bar
- Private beach area
- Breakfast
Sustainability certification
Categories:
Guests who stayed here loved
Connor
United Kingdom“Staff were great , food was amazing, premium drinks is a bonus, room is nice and spacious , great overall experience”- Sharon United Kingdom“Everything was ok. Good selection of food. Buffet restaurant nice, a La Carte the steak restaurant was amazing. The entertainment was really good. Lovely swimming pool and bars were good. The beach was also lovely.”
Noriko
Japan“Beach is amazing! Pool, bar, cafeteria are wonderful! The staffs are really great, they are warm, kind and helpful!”- Fernando
Poland“The hotel is amazing. Music everywhere, feels like a big party with great food. Consierge Javier Alcivar was very helpful and offered us an amazing honeymoon upgrade!” 
Lauren United Kingdom“I liked how close it was to everything. The beach was beautiful and clean. The pool was lovely but can get overcrowded with all different ages of people. The cleaners were really good and our room was fresh every single day! The bed was really...”- Charlotte United Kingdom“Fun stay. Lovely pool and beach. Great service. Very friendly staff.”
- Frasson
Brazil“The hotel is very comfy and with very good food and beverages. It is not big, they have just one space with pools and the beach. They have 4 restaurants and one food bar in the pools. The staff are collaborative and all the bedrooms have a tube,...” 
Monica
Colombia“Spacious and modern rooms, pool area and beach. All staff speak perfect English and are very prompt to help at all times.”
Ediardo
Mexico“La actitud del personal es insuperable. A cualquier hotel donde he estado en mi vida. Muy amables muy cordiales”- YYanet
United States“Buen desayuno y perfecta ubicación. Lo que mas me gusto fueron las albergas.”
Property surroundings
Restaurants5 restaurants on site
- Zen
- CuisineAsian
- Open forBreakfast • Dinner
- AmbianceFamily friendly
- Ciao
- CuisineItalian
- Open forBreakfast • Lunch • Dinner
- AmbianceFamily friendly
- Frida
- CuisineMexican
- Open forBreakfast • Lunch • Dinner
- AmbianceFamily friendly • Traditional
- Pizzeto
- CuisinePizza
- Open forLunch • Dinner
- AmbianceFamily friendly
- Toro
- CuisineSteakhouse
- Open forDinner
- AmbianceFamily friendly
Resort facilities of Hard Rock Hotel Cancun - All Inclusive
Most popular facilities
- 2 swimming pools
- Free WiFi
- Beachfront
- Airport shuttle
- Free parking
- Family rooms
- 5 restaurants
- Bar
- Private beach area
- Breakfast
Bathroom
- Bath
Outdoors
- Outdoor furniture
- Beachfront
- Sun terrace
- Private beach area
- Garden
PetsPets are allowed on request. Charges may be applicable.
Activities
- Live sport events (broadcast)
- Live music/performance
- Beach
- Tennis equipment
- Evening entertainment
- Kids' club
- Entertainment staff
- Karaoke
- Table tennis
- Billiards
- Games room
- Golf course (within 3 km)Additional charge
- Tennis court
Food & Drink
- Coffee house on site
- Fruits
- Wine/champagneAdditional charge
- Kid-friendly buffet
- Kid meals
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
InternetWiFi is available in all areas and is free of charge.
ParkingFree private parking is possible on site (reservation is not needed).
- Valet parking
- Accessible parking
Reception services
- Invoice provided
- Lockers
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Tour desk
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
Entertainment and family services
- Kids' outdoor play equipment
- Indoor play area
- Babysitting/child servicesAdditional charge
Cleaning services
- Daily housekeeping
- Trouser press
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business facilities
- Meeting/banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
General
- Shuttle serviceAdditional charge
- Pet bowls
- Minimarket on site
- Designated smoking area
- Air conditioning
- Allergy-free room
- Lift
- Family rooms
- Barber/beauty shop
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Room service
Accessibility
- Higher level toilet
- Toilet with grab rails
- Wheelchair accessible
2 swimming pools
Pool 1 - outdoorFree!
- Open all year
- All ages welcome
- Infinity pool
- Pool with view
- Pool/beach towels
- Pool bar
- Sun loungers or beach chairs
- Sun umbrellas
Pool 2 - outdoor (kids)Free!
- Open all year
- Suitable for kids
- Shallow end
- Water slide
- Pool/beach towels
- Sun loungers or beach chairs
- Sun umbrellas
- Fence around pool
Wellness
- Kids' pool
- Fitness/spa locker rooms
- Yoga classes
- Fitness
- Full body massage
- Couples massage
- Neck massage
- Back massage
- Spa/wellness packages
- Spa lounge/relaxation area
- Spa facilities
- Body wrap
- Body treatments
- Hair styling
- Hair colouring
- Hair cut
- Pedicure
- Manicure
- Hair treatments
- Make up services
- Waxing services
- Facial treatments
- Beauty Services
- Sun umbrellas
- Sun loungers or beach chairs
- Hot tub/Jacuzzi
- MassageAdditional charge
- Spa and wellness centreAdditional charge
- Fitness centre
Languages spoken
- English
- Spanish
House rulesHard Rock Hotel Cancun - All Inclusive takes special requests - add in the next step!
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
The fine printNeed-to-know information for guests at this property
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Please note that the Family Room at this hotel is only available for people travelling with children.
Infants from 0-3 years old are free
All children from 4 to 17 years old extra charges apply
When travelling with pets, please note that an extra charge of USD 150 per pet applies. Stays of more than 7 nights, 150 USD will be charged for each week, per pet. Dogs and cats only are permitted with a maximum of 2 pets per room with maximum 50 pounds weight limit per pet. Specific rooms only, restrictions apply. For more information, please contact the property directly using the contact details in your confirmation.
Zen restaurant will be temporarily closed for renovation until November 30th, 2024
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hard Rock Hotel Cancun - All Inclusive in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
FAQs about Hard Rock Hotel Cancun - All Inclusive
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Hard Rock Hotel Cancun - All Inclusive has 5 restaurants:
- Toro
- Zen
- Ciao
- Frida
- Pizzeto
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The prices at Hard Rock Hotel Cancun - All Inclusive may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Hard Rock Hotel Cancun - All Inclusive is 6.2 miles from the centre of Cancún. All distances are measured in straight lines. Actual travel distances may vary.
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Yes, Hard Rock Hotel Cancun - All Inclusive is popular with guests booking family stays.
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Guests staying at Hard Rock Hotel Cancun - All Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 6.9).
Breakfast option(s) include:
- Continental
- American
- Buffet
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Check-in at Hard Rock Hotel Cancun - All Inclusive is from 15:00, and check-out is until 12:00.
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The nearest beach is just 350 yards from Hard Rock Hotel Cancun - All Inclusive. All distances are measured in straight lines. Actual travel distances may vary.
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Hard Rock Hotel Cancun - All Inclusive offers the following activities / services (charges may apply):
- Spa and wellness centre
- Fitness centre
- Hot tub/Jacuzzi
- Massage
- Billiards
- Games room
- Table tennis
- Tennis court
- Karaoke
- Golf course (within 3 km)
- Evening entertainment
- Kids' club
- Beachfront
- Beach
- Live music/performance
- Tennis equipment
- Fitness/spa locker rooms
- Swimming Pool
- Live sport events (broadcast)
- Beauty Services
- Facial treatments
- Waxing services
- Make up services
- Hair treatments
- Manicure
- Pedicure
- Hair cut
- Hair colouring
- Hair styling
- Body treatments
- Body wrap
- Spa facilities
- Private beach area
- Spa lounge/relaxation area
- Spa/wellness packages
- Back massage
- Neck massage
- Couples massage
- Full body massage
- Entertainment staff
- Fitness
- Yoga classes
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Yes, there is a hot tub. You can find out more about this and the other facilities at Hard Rock Hotel Cancun - All Inclusive on this page.
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Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
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Room options at Hard Rock Hotel Cancun - All Inclusive include:
- Double
- Apartment
- Triple
